University of Kurdistan Hewler Resources Office Human Resources Division

JOB DESCRIPTION POST TITLE: DIVISION: LOCATION: LINE MANAGER: TYPE OF EMPLOYMENT: Director of ISS Information Systems Services University of Kurdistan Hewler Director of Resources Full-time

SUMMARY The Director of ISS oversees the operation of the ISS Division in the University and directs the Division to meet the needs of the University in Information Technology.

DUTIES AND RESPONSILITIES The Director of ISS will: Division Management Provide leadership, vision, and management to the ISS Division. Oversee the revision of the ISS Strategic Plan on an annual basis ensuring its coherence with the overall campus strategic plan. Work with administration, faculty, and staff to assess and respond to campus IT needs. Hold regular Division meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff. Supervise the ongoing operations of the University through ISS helpdesk and provide quality and timely support to University employees concerning hardware and software needs. Provide day-to-day supervision, conduct performance appraisals, and delegate work assignments to all ISS personnel. Assist in recruiting, hiring, and providing appropriate training for ISS support staff. Administer the Division budget. Serve in planning and policy-making committees. Hardware and Systems Software Establish University infrastructure to support and guide divisions and departments in computing and information technology efforts. Identify emerging information technologies to be assimilated, integrated, and introduced within the University infrastructure. Ensure that UKH stays current and competitive in the region with respect to IT infrastructure and services. Oversee the development, design, and implementation of new applications and changes to the existing computer systems and software packages. Assess new computing technologies and the feasibility of system enhancements to determine potential value for the college. Supervise the ordering, acquisition, inventorying, and disposition of hardware and software.
30 Meter Avenue, Erbil, Kurdistan Region Iraq Telephone: +964 (0)66 2238665 E -mail: info@ukh.ac info@ukh.ac : : () +

University of Kurdistan Hewler Resources Office Human Resources Division

Serve as primary contact with outside vendors, bids, contracts, agreements, and other major vendor interactions. Systems Operations and Maintenance Maintain the integrity and continual operation of the campus network. Ensure the continual functioning of mission critical operations. Maintain security and privacy of the information systems, communication lines, and equipment. Develop, review, and certify all back-up and disaster recovery procedures and plans. Oversee ISS related aspects of all the University construction and renovation projects.

30 Meter Avenue, Erbil, Kurdistan Region Iraq Telephone: +964 (0)66 2238665 E -mail: info@ukh.ac info@ukh.ac : : () +

University of Kurdistan Hewler Resources Office Human Resources Division

PERSON SPECIFICATIONS The Director of ISS should have the following competencies: Bachelor's degree in computer science, computer engineering, electrical engineering or related field and five years management/leadership experience. Master's degree in computer science or related field is preferred. Strong analytical and logical problem solving skills. Strong interpersonal communication and relational skills, good organizational and project management skills; sound judgment; initiative; flexibility; detail-oriented Documented working experience with Microsoft Windows Environments, including MSSQL and Microsoft Exchange, and other applications associated with higher education. Experience with Microsoft Windows configuration, installation, maintenance, support and troubleshooting of TCP/IP networks and other systems; system development and complex project management. Working experience with Linux operating systems and associated applications. HOW TO APPLY Qualified applicants have to complete the UKH Senior Management job application form (available online at: http://www.ukh.ac/UKHCM/Attachments/Uploads/UKH_Administration_Application_Seniour.doc ) and send it electronically along their updated CV to: jobs@ukh.ac. NOTES Incomplete applications will not be considered. Any application that does not specify the position applied for will not be considered. Only short listed candidates will be contacted for an interview. Application is open until the position is filled. Only short listed candidates will be contact

30 Meter Avenue, Erbil, Kurdistan Region Iraq Telephone: +964 (0)66 2238665 E -mail: info@ukh.ac info@ukh.ac : : () +