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Contents Part 1 INTRODUCTION

Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Employee Pay: A Riddle Wrapped in a Mystery Inside an Enigma Lance A. Berger: CEO, LBA Consulting Group Total Rewards and the Future Workforce Steven E. Gross and Shelley Peterson Total Rewards Strategy Thomas B. Wilson Three Trends Shaping the Future of Compensation and Human Resources Allan Schweyer Demographics: The Tempest Driving Compensation Dorothy R. Berger

Part 2

Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 Chapter 11 Chapter 12 Chapter 13 Chapter 14 Salary Administration Andrew S. Rosen Merit Pay Myrna Hellerman and James Kochanski Job Analysis, Documentation, and Job Evaluation Bernard Ingster Salary Surveys Don York and Tim Brown Benchmarking Iain Fitzpatrick and Thomas D. McMullen Skills, Knowledge, and Competency-Based Pay Gerald E. Ledford, Jr, Robert L. Heneman, and Aino Salimki Broadbanding Kenan S. Abosch Nonmonetary Awards Rodger D. Stotz and Melissa Van Dyke Salary Administration at a Prestigious Cultural Institution: Pennsylvania Academy of the Fine Arts Leslie Moody Compensation Practices in a Middle Market Company David E. Griffith A Vision for Information Technology in Compensation Steven T. McGuire

Chapter 15 Chapter 16

Part 3

Chapter 17 Chapter 18 Chapter 19 Chapter 20 Chapter 21 Incentive Compensation Program Design Linda E. Amuso and David Knopping Using Variable Pay Programs to Support Organization Goals Erin C. Packwood Rationalizing Variable Pay Plans Kenan S. Abosch Sales Compensation Jerome A. Colletti and Mary S. Fiss Team-Based Incentives

Chapter 22 Chapter 23

Theresa M. Welbourne and Luis R. Gomez-Mejia Gainsharing or Profit Sharing Robert L. Masternak Scanlon Gainsharing Paul Davis and Dow Scott

Part 4

Chapter 24 Chapter 25 Chapter 26 Chapter 27 Chapter 28 Chapter 29 Executive Compensation Strategy Ted Buyniski and Marvin Mazer Long-Term Incentives Jeffrey S. Hyman Executive Compensation: A Recruiter's Recommendations Randy Jayne Executive Compensation: An Academic's Perspective Johannes M. Pennings Regulation of Executive Compensation Frank P. VanderPloeg Executive Employment Agreements Richard L. Alpern

Part 5


Chapter 30 Chapter 31 Chapter 32 Chapter 33 The Compensation Committee and Executive Pay Seymour Burchman and Blair Jones New Dynamics of CEO Pay David N. Swinford Board Compensation Pearl Meyer and Nora McCord Board Critical Issues in Executive Pay Bruce R. Ellig

Part 6


Chapter 34 Chapter 35 Chapter 36 Chapter 37 Chapter 38 Chapter 39 Chapter 40 Chapter 41 Performance Management Best Practices Thomas B. Wilson and Susan Malanowski Guidelines for Effective Executive Performance Appraisals James F. Reda Forced Ranking Dick Grote The Balanced Scorecard and Compensation Paul R. Niven Performance Metrics and Compensation Mark Graham Brown Using Compensation to Drive Workforce Productivity Christian M. Ellis and Summer F. Barnes Return on Investment of Compensation Expenditures Fred Whittlesey Pay-for-Performance: New Developments and Issues Mark D. Cannon

Part 7


Chapter 42 Using Compensation to Win the Talent Wars Deborah Rees

Chapter 43 Chapter 44 Chapter 45 Chapter 46 Chapter 47

Talent Management, Organization Transformation, and Compensation Lance A. Berger WorkLife Effectiveness and Total Rewards Strategy Kathleen M. Lingle Compensating and Motivating a Diverse Workforce Martin G. Wolf Communicating Compensation Programs John A. Rubino Talent Management and Compensation in the Fast Food Industry Jerry M. Newman

Part 8

Chapter 48 Chapter 49 Chapter 50 Expatriate Compensation Practices Geoffrey W. Latta Global Local National Compensation Practices Paul Coleman Global Compensation Processes Robert Mattson and David Turetsky