2.

3 Comms Order to Cash: SBL CRM, OSM, and BRM Pre-Built Integration
The Comms Order to Cash: SBL CRM, OSM, and BRM Pre-Built Integration requires:

Siebel CRM 8.1.1.x FP with ACR 474 Note: See the AIA Certification Matrix for the minimum Siebel CRM 8.1.1.x FP required for this release.

BRM 7.4 MPS1 (PS patch 12754752) or BRM 7.5 OSM 7.0.3

6.1.2 Siebel CRM Server Details Screen

Use this screen to enter details related to your Siebel CRM server instance. The screen contains the following fields:

Table 6-2 Siebel CRM Server Details Screen Fields

Field Description

Siebel Host name

This is a computer name of the Siebel host. For example: example1.corp.siebel.com. To find the value, contact your administrator. Siebel Host name is _____________________________

Siebel HTTP Port

This value is the Siebel application port. For example: 80. To find the value, contact your administrator. Siebel HTTP Port is ________________________________

InternetProtocol

This value is the Siebel host internet protocol. For example, http://. To find the value, contact your administrator. InternetProtocol is _______________________ Note: Our internal environments are always on http://. The default value is https// and must be changed for Siebel web services and Session Pool Manager services to work.

Field

Description

Siebel Enterprise Server Name

This value is the Siebel enterprise server name. For example, siebel. To find the value, contact your administrator. Siebel Enterprise Server Name is _________________________ Note: This value must be in lowercase (siebel) for the Update Account flow to work.

Siebel EAI Application User

The Siebel application user is used for making EAI web service calls. For example: sadmin. To find the value, contact your administrator. Siebel EAI Application User is ___________________________

Siebel EAI Application Password

This is the password for the EAI user. For example: sadmin. To find the value, contact your administrator. Siebel EAI Application Password is ________________________

Siebel Version

Version of application, for example Siebel 8.1.1 SIA. Siebel Version is __________________________

Siebel Language

This is the language used by the Siebel application. For example, enu. To find the value, contact your administrator. Siebel Language is _______________________

6.1.3 Siebel CRM Database Details Screen

Use this screen to enter details related to your Siebel CRM database instance. The screen contains the following fields:

Table 6-3 Siebel CRM Database Details Screen Fields

Field Description

Siebel Database Host

This value is typically the computer name. For example: server1.oracle.com. To find the value, contact your database

Field

Description

administrator. Siebel Database Host is _________________________________ Siebel This is the Siebel database port. For example: 1521. To find the Database Port value, contact your database administrator. Siebel Database Port is _________________________________ Siebel This is the Siebel database system ID. For example: qa7a. To find Database SID the value, contact your database administrator. Siebel Database SID is ________________________________ Siebel Database Username Specifies a database user that has access to loading the EIM tables Siebel. To find this value, contact the database administrator. Example: ora12345 Siebel Database Username is ______________________ Siebel Database Password This is the Siebel Database Password. For example: ora07103. To find the value, contact your database administrator. Siebel Database Password is _____________________