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Powerpoint Slides By Megha Sahay

TRAINING & DEVELOPMENT

INTRODUCTION

Training and development represent a fundamental investment in the employees who work for an organization, with the overall goal of improving their ability to make contributions to the firms effectiveness.damental investment in the employees who work for an organization, with the overall goal of improving their ability to make contributions to the firms effectiveness.

Powerpoint Slides By Megha Sahay

DEFINITION
A Short- term Process utilizing a systematic & organizes procedure for learning knowledge & Skills for a specific purpose.

Powerpoint Slides By Megha Sahay

Training

Development

Long Term learning opportunity designed for the growth of managers wrt. Theoretical & philosophical concepts.

TRAINING AND DEVELOPMENT - DIFFERENCE


Employee training. . Is a planned attempt by . an organization to facilitate employee learning of job-related knowledge, skills, and behaviors. Is intended to help the organization function more efficiently. Is aimed at improving employee productivity. Is used to accommodate changes in the workplace. Development Refers to teaching managers and professionals the skills needed for both present and future jobs. Helps managers better understand and solve problems, make decisions, motivate employees, and capitalize on opportunities.
Powerpoint Slides By Megha Sahay

NEED OF TRAINING
Increase Productivity. Improve Quality. Increase Knowledge, Skills & Ability (KSA) of personnel. Improve Organization Culture & Work Environment. Prevents Obsolescence. Personal Growth.

Powerpoint Slides By Megha Sahay

STEPS IN DESIGNING TRAINING PROGRAMMES


Identifying the training needs
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Getting Ready for the Job

Prepare the Trainee

Application of Techinques

Performance Try out Follow Up ( Determine Training Effectiveness)

IDENTIFICATION / ASSESSMENT OF TRAINING NEEDS


Diagnoses present problems and future challenges to be met through T&D. Should Analyze

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Organizational Analysis Operations Analysis Man Analysis

Establishes framework. Focus on Goals & Resources Focuses on task or job. Determines Specific worker behavior Reviews KSA of the employees

IDENTIFICATION / ASSESSMENT OF TRAINING NEEDS

Identifying the Training needs involves following stepsPowerpoint Slides By Megha Sahay

Task Description Analysis

List the duties & Responsibilities List standards of work performance

Determining Training Needs

Compare actual performance against the standards. Determine the Trouble area. Determine the kind of training

METHODS FOR ASSESSING TRAINING NEEDS


Organisational Goals & objectives. Making Skill Inventories. Measuring Organizational climate indices. Measuring Efficiency Index. Exit Interviews. Quality Circles. MBO. Performance Appraisal. Work Sampling. Interviews Questionnaires Attitude Survey. Rating Scales.

Powerpoint Slides By Megha Sahay

TRAINING METHODS/ TECHNIQUES

On the- job Methods


Orientation Job Instruction Apprentice Training Job Rotation Coaching

Off the Job Method


Vestibule Lecture Special study Conference Case Study Role Plays Simulation Programmed Instruction.

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MANAGEMENT DEVELOPMENT PROGRAMMES

Management development Program are the generalized training for managers/ Executives for future roles and positions in the organization. A development opportunity for the managers to deal with the complexity and dynamic change in the business environment.

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MANAGERIAL SKILL MATRIX ROBERT KATZ

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OBJECTIVE OF MANAGEMENT DEVELOPMENT


To improve individuals managerial effectiveness. Emphasize on following areas

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Knowledge change. Attitude change. Behavior change. Performance change. Change in personal characteristic/ Trait

TYPES OF MANAGEMENT DEVELOPMENT


Self Development Off the Job ( Case study, incident, Role play, In- Basket,

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Sensitivity, simulation, Grid training)

On the Job ( Coaching, Job Rotation, Participation, Syndicate) Leader Centered Students Centered

TRAINING & DEVELOPMENT AT INFOSYS


Focused not only on Process & Quality, also emphasizes values and ethics aimed at creating more than just brilliant technology professionals. To Match the aptitude with the business requirement identified five basic streams of employees ( Ref Box II)
1. 2. 3. 4. 5.

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Project Management. Technical. Customer Interface. Program Management. Domain consulting.

IDENTIFICATION OF TRAINING NEED AT INFOSYS


Behavioral & Technical Competency. Behavioral Competency Assessment via A Framework. (Exhibit IV) Analytical Ability Innovation Team working Team Leadership Communication/ Business communication Customer Orientation Planning & Organizing Change Management Commercial Orientation Strategic Thinking.

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IDENTIFICATION OF TRAINING NEED AT INFOSYS

Technical Competency Framework.


Quality Planning & Practice Technical Knowledge. Programming. Testing. Design. Analysis. Presales.

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TYPES OF TRAINING
Technical Training Quality Process Training. Personal Effectiveness. Management Development Program.

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TYPES OF TRAINING

Technical Training

By Education & Research Dept. 14.5 Week Integrated Training. Classroom / e learning

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Quality Process Training


Statistical Process Control Auditors Training. Defect Prevention. Configuration Management.

TYPES OF TRAINING
Management Development Program Strategic Leadership Change Leadership Operational Leadership Talent Leadership Relationship and Networking Leadership Content Leadership Entrepreneurial Leadership

Powerpoint Slides By Megha Sahay

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