N ANY PAGING C OVERFLOWS ?

% PHANTOM RACHs HIGH ?

SDCCH CONGESTION HIGH ?

SDCCH RF LOSS RATE POOR?

CALL SUCCESS RATE LOW?

CALL SETUP SUCCESS RATE LOW?

DROP CALL RATE HIGH?

Y Y Y Y Max No. Of Transmitted Pages Variable Over Time? Y Y Co-ch BCCH & BSIC allocation with Nei/Adj Cell ? Do Phantom RACHs increase with SDCCH Congestion? N N Re-allocate BCCH freq or BSIC to Cell or Nei Does SDCCH MHT change with SDCCH Congestion ? Y Hardware Performance OK? Y N Correct Training Seq Error in Database N Fix H/W or BSS Fault N Add TCH Capacity to Cell or Implement Congestion Relief Parameters N Y Y Assignment Failure Rate Lost Poor? N Are available SDCCH channels enough? N Hardware Performance & Calibration OK ? Freq Re-use on all DRIs OK? N Re-allocate Frequencies to Cell N Increase no. of SDCCHs Allocated or Implement Dynamic SDCCH Config. Y Check routing and MSC congestion stats. Refer to switching if also high. Are Training Sequences Same on all DRI/CUs? Y N Re-allocate frequencies to cell N Freq Re-use on all DRI/CUs OK? ESTABLISH WHY TCH RESOURCE DECREASED
Hardware? BSS Fault incl TX failures? RCU Removed/Stolen? Faulty Timeslots?

Y N Y TCH RF Loss Rate High? Check for sudden drops and possible hardware or BSS faults. Y N Sudden change in TCH MHT?

Cell Combined ? N

Does avail TCH decrease with TCH cong. Increase?

Tch Setup congestion poor?

Y High no. of quality Handovers?

Convert to Non-combined if possible

Check Dimensioning and definition of Location Area. Review Paging Traffic or Implement LAC Splits if LA is too big.

CHECK HARD WARE e.g RCUs Tx,etc

Y N

Assignment Failure Rate Recovered Poor? Handover Drop Rate High? N Y Is cell using synthetic hopping? Y N Y

Check nei definitions, performanc e and calibration of other cells on the same BSC

N Y Is cm_serv_sms much greater than sum of sms_init_sdcch and sms_init_tch?

SDCCH RF Loss Rate Poor?

FURTHER INVESTIGATION
Drive Testing incl. Freq Scanning. Check The Sites RF Footprint for any Spillages. Run Call Traces on the Cell. Check Transmission Event Logs for Tx Link Stability. Check Configuration. Check CPU - GPROC/DHP/BTP/COBA & COSA(SBS) Utilisation esp. InCell (Motorola) on LAC Boundaries with Increased Signalling due to LAC Updates. Confirm Validity of Stats. Review Database Parameters e.g. modify/speed up critical handovers viz. tunnels, over the hills, micro layers, etc. Involve High Level Support. Call Blessing

MSC Connection Refusal Rate High?

Internal Handover Drop Rate High?

N Move all SDCCH to BCCH RCU if possible

Are all SDCCH timeslots on BCCH RCU?

Freq Reuse on all DRIs OK? Y

Y Check sms performance of this cell. Refer to high level support if required

Re-allocate frequencies to cell Y

Hardware performance & calibration OK?

Fix H/W or BSS Fault Check nei definitions, database configuration, performance and calibration of other cells on other BSCs

N Y

External Handover Drop Rate High? N