Hands On Workshop in sub-groups:

Mapping a Kofax solution to a customer need

Robert Pecanka, Michael Kalaus, Wolfgang Theiner

Instructions
Split into teams 10 minutes to review the scenario and ask further questions

30 minutes to define a high level solution with the required Kofax

modules
5 minutes/team: elevator pitch

Present an overview of the solution and explain how each module will address their challenges
Jury (= business-owner / Finance / IT from customer) judges the

solutions

Business Scenario (1/2)

International Bank Specialized in Microcredits 70 locations across country

Approx. 1500 payment orders / day

Completion of up to 3 different forms manually on site by customers Manual entry of data into CBS by front office clerk. Long queues in branches Hardcopies of forms need to be collected across country & are

sent to HQs for final validation.

Manual paper based processing

MFPs present in subsidiaries

Business Scenario (2/2)

Current challenges Slow turnaround time Data validation might lead to stopping the process & call the

customer for clarifications

High costs for shipping documents for central processing Poor customer experience

No differentiation against competing banks

Looking for technology to speed up process and extend channels to

capture data (integration into online banking portal in the future)

Reduce / eliminate queues

Teams
Team 1 Team 3 Team 5

Heiko Schulz Milos Lacina Blasius Leitner David Vecera Damir Popovic

Georg Broucek Colja Iztok Peter Nemeth Maja Marusic Vlastimil Petrcek

Tomas Dolejs Marcin Miller Davor Puhalo Gerhard Ellinger Kristina Spelic

Team 2

Team 4

Helmut Szpott Gabor Dudas Vit Svoboda

Roman Jger

Ivan Spelic
Stefan Resl Witold Gawlowski
5

Janez Korosec
Mihai Babescu

Thank you