International Office and Partnership

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Dear International students, Welcome to the International Office & Partnerships Universitas Airlangga! The International Office & Partnership (IOP) provides professional support and advising services to international students and scholars at Universitas Airlangga regarding their visit in Surabaya, Indonesia. The IOP is committed to providing quality advising services and supportive programming to students, scholars, and their institutions to strengthen the international networking. We, and also other institution within Universitas Airlangga provides programs that further augment the mission of the International Office & Partnership and the overall integration of our international student population. Our goal is to help the international students, scholars, and Universitas Airlangga faculty and staff, navigate the many complexities associated with international partnership in academics matter. This quide book is designed to help you getting around Surabaya upon your arrival and to provide necessary information regarding our beloved campus, Universitas Airlangga. It is my pleasure to welcome you to the IOP. Whether you are a perspective student, a student already enrolled in an academic program, a department contact, or a member of the Universitas Airlangga network, I encourage you to contact us with any questions you might have regarding the services we provide and/or the information you needed. Last but not least, it is my pleasure to warmly welcome you to the warmest city in Indonesia and the largest university in eastern part of Indonesia. Sincerely, I.G.A.K Satrya Wibawa, MCA
Head of International Office & Partnership i

International Office and Partnership

CONTENTS
WELCOME MESSAGE CONTENTS INTERNATIONAL OFFICE & PARTNERSHIP Why are we here? What do we do? Meet Our Staff Our Office BEFORE COMING TO INDONESIA Obtaining VISA Sending Copy of Your Passport and VISA International Insurance Indonesian Dictionary and Phrase Book STUDY AT UNIVERSITAS AIRLANGGA Academic Year Academic Guidelines Academic Terms Campus Facilities Accomodations Obtaining VISA-related Documents
KITAS and Study Permit Extending KITAS and Study Permit Obtaining SKLD

i ii 1 1 1 2 3 4 4 7 7 7 8 8 9 11 14 17 19
19 20 22

Student Activities (UKM) DOs and DONTs Campus Maps Travelling to Other Countries Before Returning to Your Home Country
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23 26 29 31 32

International Office and Partnership

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LIVING IN SURABAYA City Profile Modern Surabaya Climate Language Time Transportation Tours and Travel Agencies Money Changers Hotels Hospitals Banks (Around Campus) Cafs and Restaurants Where to Eat (Within and Near Campus) Souvenir Shops Shopping Malls and Cinemas Clubs and Pubs Sport Centers Where to Hang Out Consulates and Foreign Representatives Religious Facilities Post Office Etiquette Survival Languages REFERENCES

34 34 35 36 36 36 37 42 43 43 44 44 45 45 46 46 46 47 47 48 49 50 50
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International Office and Partnership

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INTERNATIONAL OFFICE & PARTNERSHIP UNIVERSITAS AIRLANGGA

Why are we here?

Our staff concern as an office is you, international students or scholars. The members of the International Office and Partnership (IOP) are professionals trained to offer advice regarding immigration policies, tax, and employment issues, as well as non-academic counseling on issues such as adjusting to a new culture and its customs. Our missions are: To initiate cooperation and national and international networking for education, research and community services To facilitate cooperation and national and international networking for education, research and community services To organize and enhance cooperation and national and international networking for education, research and community services

What do we do?
IOP is an independent unit which functions as an entrance gate connecting Universitas Airlangga with the rest of the world. Our work covers domestic and international affairs both as an entry unit and bridging unit. IOP will provide every administrative and strategic needs, which correspond with domestic and international affairs of Universitas Airlangga. IOP has to do the development activities as well. These activities consist of the increase in the internal Human Resource quality (to accommodate the need and working performance of an internal organization), the external development which is guided by Cooperation, Internationalization and Education Roadmaps, and also the information system development that aims to expand the domesticinternational affairs network and cooperation. As for International Students, IOP works to provide advice and assistance during their study in Universitas Airlangga. Furthermore, IOP will also provide mobility services which include academic as well as non academic matters.
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International Office and Partnership

Meet Our Staffs

I.G.A.K. Satrya Wibawa Head of IOP

Astria Herdiani Admin for Exhibition & Websites

Dina Septiani Deputy of IOP

Sri Nurhayati Archivist

Ratna Sari Admin for DP

Andi Hermansyah Domestic Partnership (DP)

Dwi Djatmiko Admin for Immigration & AMS

Dewi Sartika Admin for AMS

Mochammad Jalal Academic Mobility Services (AMS)

Aprilia Pradana Admin for IP AsiaPacific

Fidya Aulani Admin for IP US-Europe

David Segoh
International Partnership (IP)

International Office and Partnership

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Our Office
Office Hours: Monday Thursday Break Friday Break Service Hours: Monday Friday 08.00 16.00 12.00 - 13.00 09.00 15.30 11.45 13.00 09.00 15.00

Office 1:

For Domestic Partnership, Scholarships and Exhibitions Kantor Manajemen, 4th Floor Universitas Airlangga (Kampus C) Mulyorejo Surabaya Indonesia 60115 Phone : +62 31 591 4042 ext. 410 Fax : +62 31 596 6864

Office 2:

For International Partnership and Academic Mobility

Gedung Perpustakaan, 1st Floor Universitas Airlangga (Kampus C) Mulyorejo Surabaya Indonesia 60115 Phone : +62 31 596 6864 Fax : +62 31 596 6864 Email: international@unair.ac.id iop.unair@gmail.com Websites: international.unair.ac.id www.unair.ac.id/en

Before Coming to Indonesia

BEFORE COMING TO INDONESIA

Below is a list of what you must have when you arrive in Indonesia in order to be able to enroll at Universitas Airlangga:

OBTAINING VISA
All international students must obtain Limited Stay Visa (VITAS) or Socio-Cultural Visa (VKSB). However, we strongly suggested you to only use VITAS due to some inconveniences later on. For example, if you come for study purpose by using VKSB, you will usually get 2 months of stay permit promptly. However, you will have to go to the local immigration office every month to prolong the visa for the total stay permit of 6 months. Furthermore, you will have to apply for a new visa from the nearest Indonesian Embassy (it means that you should leave Indonesia) after 6 months stay. Please be aware that if you come with Visa on Arrival (VoA), you will not be able to extend your visa for the longer study period. VKSB cannot be obtained within Indonesia. We advise you to apply at least three months before the semester begins. There is a visa fee that might vary from country to country. When you receive your visa, check to see that it is a VKSB. For further information please visit http://www.indonesia.bg/english/visa/jenis_visa.htm There are two ways in obtaining VITAS for international students, namely: 1. International students who are still in their country and going to apply for VITAS, require to have: - Study permit. Students must arrange this permit preferably through email with the staff of IOP Universitas Airlangga prior to their arrival. Students with the scholarship provided by the Government of Indonesia should get their student permit from the Ministry of National Education. - Other documents required:

Before Coming to Indonesia

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Requirements Study Permit Letter of Petition Copy of Valid Passport Letter of Financing Guarantee Colored 4x6 cm photographs in red background Copy of the latest certificate and transcript Letter of recommendation Guarantee letter for not participating in any political activities during the students stay in Indonesia Guarantee letter for not working during the students stay in Indonesia Guarantee letter to obey all the regulations of Republic of Indonesia Letter of petition from the Universitas Airlangga Quantity 1 1 1 1 2 1 1 Legalized by the head of former education institution Signed by the representative office of students home country in Jakarta (optional) Usually from parents or legal guardian Notes Provided by Directorate General of Higher Education (DGHE) Indonesia From the students to Universitas Airlangga

1 Provided by the students, signed on legal stamp (materai) of Indonesia

1 Sent to the Bureau of Planning and Foreign Cooperation, the Ministry of National Education in Jakarta Issued by a medical institution or an institutional doctor. Provided by the students

Reference of health condition Curriculum Vitae (CV)

1 1

For VITAS holders, you must come to IOP within 7 days since your arrival. Our staff will accompany you to nearest Immigration Office to help you report your coming. If you are tardily reporting your arrival, you will have to leave Indonesia and apply for a new visa to re-enter Indonesia. VITAS holders will hold a KITAS (a yellow card of limited stay permit) and the immigration control book (blue). You can see page 19 for further information about KITAS.
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Before Coming to Indonesia

2. VKSB Conversion - For VKSB holder, the students are welcomed to start their study in Universitas Airlangga even though their student permit is still in progress. This regulation is also applicable for students with certain circumstances, such as the registration date is close enough with the starting date of the study scheduled. - Other documents required:
Requirements Valid Passport Study Permit Quantity 1 1 Notes Provided by DGHE Indonesia A small paper which consists of departure card and arrival card that you fill, given by the flight attendant on the plane, before landing, and the arrival card will be submitted to the immigration officers in the airport, and they will give you the departure card and the date of your arrival on it that you will keep until you go abroad again. It is suggested that it is securely attached in the student passport. Both sides Identity page Visa page 3 x 4 cm Signed by the head of IOP/the coordinator for academic mobility on the legal stamp (material) and the official stamp of IOP Signed by the head of IOP/the coordinator for academic mobility on the official paper and stamp of IOP Provided by the student Provided by the IOP Issued by the Directorate General of Immigration in Jakarta Provided by the immigration office, assisted by IOP staff

Departure Card

Copy of Departure Card Copy of passport Colored photographs in red background Letter of Sponsorship

1 1 1 6

Letter of petition from the sponsor Curriculum Vitae Copy of Study permit Copy of the VITAS autorotation Filling the immigration form

1 1 1 1 1

Before Coming to Indonesia

We highly suggest you to send the first page of your passport and your visa to our staff prior your arrival. This is due to help you with your registrations in Universitas Airlangga. All international students are encouraged to contact our staff below as soon as they have arrived in Surabaya. Contact Person: Ms. Dewi Sartika (Dewi) Administrator for Academic Mobility Services IOP Universitas Airlangga Kampus C Mulyorejo Email : sartika_dew@yahoo.com / dewisartika@unair.ac.id Mobile Phone : +62-8523-0027-246

[Type text] SENDING COPY OF YOUR PASSPORT AND VISA

INTERNATIONAL INSURANCE
We strongly suggest you to have international insurance that covers your basic health and travel insurances. Please make sure that it works in Indonesia for any circumstances.

INDONESIAN DICTIONARY AND PHRASE BOOK

Please consider bringing Indonesian Dictionary and Phrase Book to help you well adjusting to Indonesian customs. You can get them in various bookstores in Indonesia as well upon your arrival.

Study at Universitas Airlangga

STUDY AT UNIVERSITAS AIRLANGGA

ACADEMIC YEAR
Universitas Airlanggas academic year is divided into Odd Semester (September December) and Even Semester (March July). One semester takes up to 13 weeks at maximum, excluding the mid-term test and the final test. Academic Calendar for Odd / Even Semester (estimation): Events Add/Drop Period Mid-term (UTS) Final term preparation week Final term (UAS) Holidays: Date 01 January 23 January (tentative)* 04 February (tentative)** 23 March (tentative)*** 06 April (tentative) 05 May (tentative)**** 17 May 16 June (tentative)** 17 August 19 August (tentative)** 26 October (tentative)** 15 November (tentative)** 25 December
Notes:

Time Mid-August / Mid-February Mid-November / Mid-April Early January / End of June Mid-January / June July

Events New Year Chinese New Year Birth of Prophet Muhammad SAW Balinese Day of Silence Good Friday Vesak Day Ascension Day of Christ Ascension of Prophet Muhammad SAW Independence Day Eid al-Fitr (end of Ramadhan) Eid al-Adha (Feast of the Sacrifice) Islamic New Year Christmas Day

depends on the 1st day of Lunar Calendar ** depends on the Islamic Calendar calculation *** falls on Balis Lunar New Year ****depends on the first full moon day of May

Study at Universitas Airlangga

[Type text] ACADEMIC GUIDELINES

a. Tuition Fee The International Students are required to pay the tuition fee per semester and additional fees set by respected faculty. For the students who get the scholarship from the government of Indonesia, the tuition fee is covered and taken care of by the Directorate of Academic. b. Orientation A special orientation program will be held for international students who study at Universitas Airlangga. This orientation is organized by IOP. The program is aimed at introducing international students to academic and social atmosphere in Universitas Airlangga. c. Important Websites Below are the list of faculty websites and other websites related to Universitas Airlangga that you might want to check out in order to get a general idea on what courses you should take:
Universitas Airlangga IOP Library Faculty of Medicine (FK) Faculty of Dentistry (FKG) Faculty of Economic and Business (FEB) Faculty of Law (FH) Faculty of Psychology (FPsi.) Faculty of Pharmacy (FF) Faculty of Social and Political Sciences (FISIP) Faculty of Humanities (FIB) Faculty of Veterinary Medicine (FKH) Faculty of Science and Technology (FST) Faculty of Public Health (FKM) Faculty of Fisheries and Marines (FPK) Faculty of Nursing (FKep.) Post-graduate Program (Pasca-sarjana) : http://unair.ac.id/ : http://international.unair.ac.id/ : http://lib.unair.ac.id/ : http://fk.unair.ac.id/ : http://fkg.unair.ac.id/ : http://feb.unair.ac.id/ : http://fh.unair.ac.id/ : http://psikologi.unair.ac.id/ : http://ff.unair.ac.id/ : http://fisip.unair.ac.id/ : http://fib.unair.ac.id/ : http://fkh.unair.ac.id/ : http://fst.unair.ac.id/ : http://fkm.unair.ac.id/ : http://fpk.unair.ac.id/ : http://ners.unair.ac.id/ : http://pasca.unair.ac.id/

d. Graduation All international students who take a degree program are entitled to join the graduation ceremony. It is compulsory for students to attend the graduation ceremony as a requirement to receive the graduation
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certificate. Graduation ceremony is held three times a year: in April, July, and October. e. Grading system The grading system in Universitas Airlangga applies the Grade Point Average (GPA) on the scale of 4.00 based on the accumulation of all grades in the semester divided by the number of credit taken by the students. Grades GPA A = 75 100 3.51 4.00 = cum laude AB = 70 74 3.01 3.50 = very satisfactory B = 65 69 2.51 3.00 = satisfactory BC = 60 64 C = 55 59 D = 50 54 E = < 49 f. Credit System Universitas Airlangga applies SKS or Semester Credit System as the measurement standard of the courses. One (1) SKS is equal to 50 minutes class meeting. The value of SKS directly influences the grades (after multiplied by the grade obtained in each course).

g. Language Center International students may develop their Indonesian ability by joining an Indonesian course at PINLABS (Language Information and Services Center), Faculty of Humanities. In addition, International Students may join courses on foreign languages such as Japanese, German, Mandarin, and French, at PINLABS or other private language centers in Surabaya. It is located in Campus B, Universitas Airlangga and open from 09.00 15.00.

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[Type text] ACADEMIC TERMS

Kampus (Campus) Departemen (Department) Dekan (Dean) Dosen (Lecturer) Dosen Wali (Academic Advisor) Dosen Pembimbing (Supervisor) Dosen Pembimbing Riset (Primary Professor / Thesis Adviser) The land on which the buildings of a college or university are located Administration subdivision of a school, college, or university through which instruction in a certain field of study is given Director or highest authority within a certain professional school or college of a university The members of the teaching staff and Occasionally the administrative staff, of an educational institution. The faculty is responsible for designing the plans of study offered by the institution. A member of a college faculty who helps and advises students solely on academic matters The professor who works closely with students in advising the students in choosing and working on the subject of their thesis For research degrees, the professor who works closely with a student in planning and choosing a research plan, in conducting research, and in presenting the results. The major professor serves as the head of a committee of faculty members who review progress and results. A graduate student who acts as instructor for an undergraduate course in his or her field, in return for some form of finance from the university A student who has completed a course of study at the university level. A graduate program at a university is a course of study for students who already hold a bachelors degree. Degree awarded upon completion of approximately four years of full-time study in the liberal arts and sciences or professional subjects. It is a prerequisite to study in a
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Asisten Dosen (Teaching Assistant) Sarjana (Graduate) S1 (Bachelors degree )

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Gelar (Degree) Skripsi (Thesis) BIPA English as Second Language (ESL) Kegiatan Ektrakurikuler (Extracurricular activities) Plagiat (Plagiarism) Belajar Mandiri (Independent study) Magang (Internship) Ujian Tengah Semester (UTS)/Mid-term Ujian Akhir Semester (UAS)/ Final Exam Mata Kuliah (Courses)

Mata Kuliah Pilihan (Electives Courses) Programs / Mata Kuliah

graduate program Diploma or title conferred by a college, university or professional school upon completion of a prescribed program of studies A written work containing the results of research on a specific topic prepared by a candidate for a bachelors or masters degree Program designed to teach Bahasa to the nonBahasa speakers A course used to teach English to students whose first language is not English Non-academic activities undertaken outside university courses The use of another person words or ideas as your own Official coursework undertaken outside a classroom setting. It will usually be monitored by a professor. Placement of a student in a work environment in order to acquire professional experience An exam administered after half the academic term has passed that covers all class materials studied until that point An exam administered after all period of the academic term has passed that covers all class material studied until that point. Regularly scheduled class sessions of one to five hours (or more) per week during a term. A degree program is made up of a specified number of required and elective courses and varies from institution to institution. Courses that students may choose to take for credit toward their intended degree, as distinguished from courses that they are required to take Program or course that a student is required to
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[Type text]

yang Sudah Diambil (Prerequisite Courses/Programs) Compulsory Course/ Mata Kuliah Wajib Kuliah (Course/Lecture) Indeks Prestasi Kumulatif (IPK) / (GPA) Registration/pendaftaran Semester Mahasiswa Baru (Freshman) Mahasiswa (Full-time student) SOP (Tuition Fee) Fellowship Beasiswa/Scholarship Pengisian KRS (Add/Drop period) Kartu Rencana Studi (KRS)

complete before being permitted to enroll in a more advanced program or course Courses that students may have to take for credit toward their intended degree Common method of instruction in college and university course; a professor lecture in classes of 20 to several hundred students. Lectures are supplemented by regular small group discussions led by teaching assistants. A system of recording achievement based on a numerical average of the grades attained in each course Process through which students select courses to be taken during a semester Period of studying lasting approximately 15 to 16 weeks or one-half the academic year A first year student at a college or university. It is commonly known as MaBa (mahasiswa baru) in Bahasa Indonesia. A student who is enrolled at a university and is taking the minimum number of credits to meet the university and immigration requirements An amount charged by universities, in addition to tuition, to cover costs of institutional services A form of financial assistance, usually awarded to a graduate student, in which there is generally no service is required of the student A study grant of financial aid, usually given at the undergraduate level that may take the form of a waiver of tuition and/or fees A process at the beginning of each semester during the first ten days, whereby students can delete or add classes with the facultys permission Students study plan, consisting of a course plan proposed to the supervisor, and if its approved,
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(Study Plan) Kartu Hasil Studi (KHS) (Semester Academic Transcript) Transkrip (Transcript)

it will be submitted to the academic office. A certified copy of a students academic record in every semester A certified copy of a students academic record

CAMPUS FACILITIES
A. Library Universitas Airlanggas libraries are located on each campus. Most faculties and departments also have their own library. All students may benefit the facilities by showing KTM (Kartu Tanda Mahasiswa) or Library Card as it is used for borrowing books at the faculty. B. ICT (Information Communication Technology) Each faculty provides internet access for its students. Internet access is also available at the main library. Several campuses even provide free Wi-Fi facility. Internet access is also available at various internet kiosks in and around campus complex. C. On Campus Accommodation Living on campus allows you to be close to university facilities and can be great for students who never lived out home before. Universitas Airlangga provides dormitories which are really close to campus (see page 17). D. Intercampus Bus Universitas Airlangga provides mini buses called Flash (Fast Local Area Shuttle) as campus shuttle bus. The route is along Campus A, B, and C. All students may use the facilities for free. Flash runs once every hour and goes around campus B to Campus A and lastly to Campus C. It passes dormitories in Campus C as well. The Flash starts from Campus B, then reach Campus A in 5-10 minutes later, and arrives in Campus C in 15-20 minutes after departing from Campus A. The schedule as follows:
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Morning*: 6.20 7.20 8.20 9.20 10.20 11.20 *depending on the traffic and number of passengers, the bus can leave a few minutes
earlier or later than the above departure schedule. You are suggested to be at the designated bus stops at least ten minutes prior to the departure time.

Noon*: 13.00 14.00 15.00 16.00 17.00

*the Flash bus unfortunately does not go to Campus A at these hours

E. Health Insurance and Health Facilities Universitas Airlangga provides health services (known as Airlangga Health Care Center/ AHCC) as well as medical officer and pharmacy which open for students, employees, or public. AHCC is available in Campus B and Campus C. Campus B Campus C Jl. Airlangga No. 4-6 Surabaya Student Center Ph. +62 31 70602016 Ph. +62 31 70602016 E-mail: managedcare_unair@yahoo.co.id Universitas Airlangga students are covered by a health insurance by PT. Jasa Raharja Surabaya. The health insurance covers death insurance, permanent disabilities, and treatment cost. F. Sport and Recreation Facilities Each campus provides sport facilities such as basket ball, volley ball, and tennis courts. The main library at campus B often organizes free movie program. G. Photo Copy and Printing Booth Photo copy booth is available in campus surrounding. Each faculty provides photo copy booth. The most popular one is PINK photo copy booth located behind the main library in Campus B. Printing and photo copy booths are also available in the main library. H. Student Society In addition to academic activities, each student has many opportunities to develop her social skills during the study in Universitas Airlangga. One of the ways is by joining non-academic activities provided by the university in a form of UKM (Students Activity Unit, see page 23). For
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students who have interest in art and music, they can join UKTK (Traditional Dance and Karawitan Unit), Chorus, or even Photography. For those who like sport, they can join Volley, Basketball or Table Tennis Club. Wanala is also available for those who love outdoor adventures. I. Student Counseling Every student is entitled to have one academic supervisor assigned by the respected faculty. The supervisor academic may act as the supervisor for non-academic activities as well. Universitas Airlangga also provides counseling facility under Faculty of Psychology. In addition, students may consult about their future careers. Rules and Regulations International students are expected to wear appropriate clothing (it is not encouraged to wear T-Shirt/tank top and sandals/slippers in campus). The consumption of addictive substances and alcoholic drinks are prohibited in campus areas. Each faculty applies additional rules concerning this matter. Public Display Affection (PDA) is not allowed in the campus area.

J.

K. Study & Security (on-off campus emergency contact number) Each campus is equipped with 24-hours security system in a case of emergency. Students are able to contact nearby police or hospital (the emergency contact number attached). Important number Ambulance Accident Ambulance International Access Fire Department Local Information Time Information Police ..... ..... ..... ..... ..... ..... ..... 119 118 101 113 108 103 110

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[Type text] ACOMMODATIONS

In the application form, students must indicate their accommodation preferences, especially if they want to stay on campus. In this respect, the IOP will do its best to accommodate all students. However capacity is limited. Priority will be given to students who apply on time (before the application deadline). For female dormitory, you should book it in advance. Dorm rooms are excluding bathroom. You will have to share bathrooms with other students. Unfortunately, there is also no laundry room in the dorm buildings. Though, there is a laundry service called Umbah-Umbah that will help you with your laundry. In addition, you will have to pay additional fee if you bring any electronics such as laptop, rice cooker, fan, etc. CAMPUS DORMITORY FEES In a room for two per person (one month) Single Room (one month) Deposit (once, during first entrance) V.A.T. Included IDR 250.000 IDR 500.000 IDR 100.000

The dormitory is located in Campus C (Male Dormitory) and Campus B (Female Dormitory). Below is the address of the dormitories: Male Dormitory: Asrama Mahasiswa Kompleks Kampus C Univesitas Airlangga Jl. Mulyorejo Surabaya Female Dormitory: Asrama Ekanita Kompleks Kampus B Universitas Airlangga Jl. Airlangga No. 4 Surabaya, Telp (+6231) 5035134 You will pay the deposit together with the dormitory fee and get it back once you finish your study at Universitas Airlangga. The dorm fee and deposit are paid upon arrival to Universitas Airlangga. The payment is done in cash. If the settlement is not done within a week after classes start the student will lose the right to keep the room
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Students are allowed to check in the dormitories two days before the orientation for exchange students takes place. The check out should take place a week prior your return to your home country. Please remember to notify the IOP Administrator for Academic Mobility Service (sartika.dew@gmail.com) about your check out date one week before your departure. Only by doing this properly you will be able to receive your deposit on time. Deposits are returned to students two days before they leave. To receive the money, please visit IOP Administrator for Academic Mobility Service. The payment will directly be done in cash. Overnight Visitors Students cannot have guests to sleepover at the dormitory. If you got caught having overnight visitors, you will be called and you possibly have to find an accomodation outside the university dormitory. Your friends might only visit you on the terrace of the dormitory. Repairs If something small needs to be changed or repaired (like a light bulb) in your room you should reach the Dormitory Officer: Diva (+62-8185-1286-6647) You can reach him during regular work hours (9:00 to 17:00). It would better for you to ask your Indonesian Friend to talk to him. If you lose your dormitory key a fee of around IDR 20.000 will apply ACCOMODATION OUTSIDE THE UNIVERSITY If you preferred, you may choose not to stay in the University Dormitory. We will provide assistance for helping you finding it. In general, once you decide to live outside, you can either rent a room (called Kos) or rent a house and share the cost of it with other local / international students. However, the second option will require you to rent for at least 1-2 years (depends on the owner). Off campus accommodation may vary in terms of facilities and prices. For many local students, an IDR 500.000/room is already suitable. Below is the range of price of Kos in Surabaya:
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[Type text]
PRICES IDR 250.000 IDR 500.000 IDR 750.000 FACILITIES Single room, shared bathroom, electricity* Single room, shared bathroom, electricity*, water, rice, and laundry Single room, inside bathroom, electricity*, fan provided, shared washing machine, kitchen

IDR 1.000.000 Single room, inside bathroom, AC, electricity*, shared 2.000.000 washing machine, kitchen
*For the electricity included mostly only for lamp and fan (you have to provide your own fan). If you consider bringing laptop / rice cooker you have to pay additional + IDR 25.000 100.000

Surely, the quality of the room is better as the price goes higher. However, for international students to have a decent room the cost for renting a room ranges from IDR 1.000.000 2.000.000. You can definitely find a room for a cheaper price, but you might want to check the facilities properly. We strongly suggest you to stay in the Dormitory for at least the first 2 months upon your arrival before you decide to move. Please ask advices from local friends if you are considering this option.

OBTAINING VISA-RELATED DOCUMENTS

KITAS AND STUDY PERMIT Upon your arrival, presumable you already have VITAS, the next document you have to obtain is KITAS. KITAS or Limited Stay Permit Card is an obligatory yellow card for the VITAS holders. Recommended for a student who wants to earn a degree or a minimum of one year program. Duration: 6 months, 1 year, 2 years Benefits: - Does not require monthly visa extension - Costs less than the monthly visa extension In order to get KITAS, you have to have Study Permit (valid for 1-2 years) which will be available after you submit these following documents to IOP:

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Study at Universitas Airlangga Requirements Letter of Petition Copy of Valid Passport Letter of Financing Guarantee 4x6 cm photographs with red background Copy of the latest certificate and transcript Letter of recommendation Guarantee letter for not participating in any political activities during the students stay in Indonesia Guarantee letter for not working during the students stay in Indonesia Guarantee letter stating that you agree to obey all the regulations of Republic of Indonesia Letter of petition from the Universitas Airlangga Reference of health condition Curriculum Vitae (CV) Quantity 1 1 1 2 1 1 Legalized by the head of former education institution Signed by the representative office of students home country in Jakarta (optional) Usually from parents or legal guardian Note From the students to Universitas Airlangga

Provided by the students, signed on legal stamp (materai) of Indonesia

1 Sent to the Bureau of Planning and Foreign Cooperation, the Ministry of National Education in Jakarta Issued by a medical institution or an institutional doctor. Provided by the students

1 1 1

Once you received your Study Permit, the others documents needed for making KITAS are similar to VKSB Conversion (see page 6). You will be charge by the Immigration Office for KITAS Fee + IDR 700.000 (1 year) or IDR 2.000.000 (2 year). EXTENDING KITAS AND STUDY PERMIT Both of your KITAS and Study Permit valid for 1-2 years. Thus, if you consider continuing your study in Universitas Airlangga, you will have to extend both of your KITAS and Study Permit. The requirements for extending your Study Permit:
Requirements Letter of Petition Quantity 1 Notes From the students to Universitas

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[Type text]
Airlangga Copy of Valid Passport Letter of Financing Guarantee Colored photographs 4x6 cm in red background Copy of the latest study permit Letter of recommendation Guarantee letter for not participating the political activity during students stay in Indonesia Guarantee letter for not working during your stay in Indonesia Guarantee letter to obey all the regulations the Republic of Indonesia Letter of petition from the Universitas Airlangga Reference of health condition Copy of KITAS Copy of Surat Keterangan Lapor Diri (SKLD) Copy of Surat Keterangan Tinggal 1 1 2 1 1 Provided by IOP or the students Signed by the representative office of home country in Jakarta (optional) Usually from Parents or legal guardian

1 Provided by students, signed on legal stamp (materai) of Indonesia

1 Sent to the Bureau of Planning and Foreign Cooperation, the Ministry of National Education in Jakarta Issued by medical institution or institutional doctor. Provided by the students Provided by the students (optional) Provided by the local government

1 1 1 1 1

Your Study Permit extension is valid for another 1-2 years. The requirements for making KITAS are similar as before (see page 20), and below are:
Requirements Valid Passport Copy of KITAS Copy of Immigration Control Book Copy of passport 1 Colored photographs in red 5 Quantity 1 1 1 1 Notes Both sides All written pages Identity page Visa page including the newest page which has the latest immigration stamp 3 x 4 cm

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Study at Universitas Airlangga background Letter of Sponsorship

5 1

Letter of petition from the sponsor Copy of the newest Study Permit Copy of SKLD Filling the immigration form

1 1 1

4 x 6 cm Signed by the head of IOP/the coordinator for academic mobility on the legal stamp (materai) and the official stamp of IOP Signed by the head of IOP/the coordinator for academic mobility on the official paper and stamp of IOP Provided by the Ministry of National Education, preceded by the IOP. Provided by the students Provided by the Immigration Office, assisted by IOP staff

Official Fee of Conversion from the local Immigration Office: a. 6 month : IDR 350.000 b. 1 year : IDR 700.000 c. 2 year : IDR 1.200.000 Important Notices: The legal consequences given by the Immigration Officer to the respected students for tardily extending their visas are solely students responsibility. The KITAS holder must pay the fine of IDR 200.000 for each day of the detainment. The next visa validation days will be issued and calculated according to the stamped date on the passport. Holidays and weekends are calculated as active days and will be charged as fine as well. Please carefully remember that the process of KITAS extension is longer than the VKSB extension. IOP will only provide assistance in the administration procedure. OBTAINING SKLD (SURAT KETERANGAN LAPOR DIRI) Other than KITAS, you also need to have SKLD. SKLD is a letter stating that a foreign student has been registered in the Police Record. In case of emergency, the police can identify the foreigners easily. SKLD is submitted to the Police Department in any provinces in Indonesia, called Kepolisian Daerah (POLDA). You are required to make this letter within 30 days after receiving KITAS. You will be asked to give letter of recommendation (provided by IOP Universitas Airlangga) and your finger prints to the Police Department for the records. Below are the required documents needed to obtain your SKLD:
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Study at Universitas Airlangga

[Type text]
Requirements Copy of Departure Card Copy of passport Copy of KITAS Copy of Immigration Control Book Copy of the latest study permit Colored photographs in red background Letter of Sponsorship Filling the SKLD and Finger prints form Quantity 1 1 1 1 1 1 5 5 1 3 x 4 cm 4 x 6 cm Signed by the head of IOP/the coordinator for academic mobility on the legal stamp (materai) and the official stamp of IOP Provided by the Police Office, assisted by IOP staff Provided by the students Notes Provided by the students Identity page Visa page including the last stamp from the Immigration Office

Official Fee of Making SKLD from POLDA: IDR 150.000 200.000 / person

STUDENT ACTIVITIES (UKM)

The primary objective of the student activities/extracurricular is to encourage extra-curricular and recreational opportunities for students. It develops entertainment programs for the benefit of the Universitas Airlanggas activities, as well as to empower the students to become involved in Universitas Airlangga and local community. Furthermore, joining student activities is a good way to help you adapt to university life by meeting new friends. Student activities are held in the afternoon or at night. Some activities have a special fees and the other are completely free. Most of their offices are located at Student Center in Campus C. There are for examples several BSO (Faculty Students Activity Units) available in each faculty.
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Special UKM Resimen Mahasiswa (Students Regiment) Pramuka Gudep 622634 (Scout) Penalaran (Activities include journalism, research, and making papers) Mapanza (Socializing about HIV/AIDS and the danger of drugs) Pecinta Alam Increase knowledge and activities in the wild, such as mountain climbing and canoeing KSR PMI Educate and empower students in the spirit of Red Cross through constructive trainings and effective leadership. Also provide opportunities for directing and harnessing their energy and idealism into worthwhile humanitarian activities Pakar Sajen A Javanese traditional culture extracurricular activity. The activities include: play gamelan (Javanese traditional instrument), learn Javanese literature, play Ludruk and Peran (Javanese traditional drama). Pakar Sajen is available every Monday, Wednesday, and Friday. It is located in a studio on the second floor of Faculty of Humanities. Gapus (Gardu Puisi) It is a theatrical activities. Its regular practice is held every Tuesday and Thursday at 4 until 8 pm. This extracurricular has performed in many places. Its nearest agenda is to have performance in six big cities in Indonesia: Surabaya, Malang, Solo, Yogyakarta, Bandung, Jakarta and Lampung. Yosakoi () It is a unique style of dance that originated from Japan. The style of dance is highly energetic, combining traditional Japanese dance movements with modern music. The choreographed dances are often performed by large teams. It is about 20-30 persons in a team. It is a combination between men and women, so this event will be very excited to be
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[Type text]

watched. Each year, Yosakoi in Faculty of Humanities takes a part in Yosakoi dance competition. It has won many awards throughout the year.

Religiosity Religiosity should always be integrated in daily life. Therefore, Universitas Airlangga also provides extracurricular activities to integrate spirituality. Kerohanian Islam Kerohanian Kristen (Christianity) Kerohanian Katolik (Chatholicism) Kerohanian Hindu Dharma (Hinduism) Kerohanian Budha (Buddhism) Sports Below are list of students activities that are related to sports. Students get to explore their physical interests with like-minded students. Sepak Bola (Soccer) Bola Basket (Basket Ball) Bola Voli (Volley Ball) Tenis Lapangan (Tennis) Bulu Tangkis (Badminton) Bridge Softball Martial Arts

This student activity introduces students to basic principles of self defense and the technical basis of it. Martial arts training enable students to possess an effective method of self-defense together with the confidence to handle any situation. Tae-kwondo Merpati Putih Kempo Tapak Suci Perisai Diri PSH Terate Ju-jitsu

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Arts Tari dan Karawitan (Traditional Dance and Musical) Paduan Suara (Choir) Seni Fotografi (Photography) Sinematografi (Cinematography) Teater (Theater)

DOs and DONTs

DOs In Campus Life Be on time for classes and other activities Show respect by keeping silent and attentive throughout the lecture Complete all your assignments Student has the responsibility to respect the rights and property of others, including other students, the faculty and the administration Student has the responsibility to be fully acquainted with the published students rules and to comply with them and the laws of the land

General Behavior Be sure to smile when you meet people you know. Javanese people appreciate a polite smile Bending your head down a bit when passing a group of older people is considered polite In Indonesia, when you address someone, it would be considered more polite if you use these specific terms before mentioning the name: - Bapak (Pak) for Mr. - Ibu (Bu) for Mrs. - Mas for young man - Mbak for young woman / Miss

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[Type text]

Always remember to take off your shoes whenever you are entering houses, Masjids, and temples. Only use your right hand for giving and receiving things. Using the left will consider as impolite and rude.

When Bargaining Ask to taxi driver to use Argo Meter before getting in. If the drivers give you specific tariff make sure you know the standard price before you agree with the price. Taxi driver will expect you to round-up the fare up to the closest thousands of Rupiahs. For example, the Argo is IDR 14.230, you have to pay IDR 15.000 Give some tips for any special services > IDR 10.000 (luggage only) you received from someone. Hotel porters expect a few thousands rupiah per bag. Tipping is not a normal practice in Indonesia, but it is often expected for any special services. If someone guides you around tourist attractions you need to give them tips as well, even if they do not say the price. If you are going to purchase something without fix-price, you normally should bargain for 50%75% from the price mentioned by the seller. Entering Restroom Bring your own tissues before you are entering restroom in someones house, malls, restaurants, or other public places. Always remember to pour down water after you have done your business Bring your own hand-sanitizer wherever you go, as some places might run out of soap

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Study at Universitas Airlangga

DONTs In Campus Life Dont wear inappropriate clothing when you are in campus. Wearing shorts, tank-tops, miniskirts, and sandals are considered impolite Spitting is prohibited on and off the campus Students are not allowed any form of plagiarism and falsification, such as copying and allowing people to copy, plagiarize during exams, lab assignments or thesis and the like Dont smoke and drink alcohols in offices, classrooms, and public places.

General Behavior Dont put your hand on the hip when you are talking to Indonesian. It considers as impolite attitude, especially if you are talking to the elderly Dont demonstrate affections (kissing, hugging, etc) in public and sacred places Dont put your feet on the table / chair Dont be upset whenever your local friends standing close to you in a queue or even if your friend (with the same sex) holds your hand. It is one of the ways to show your friendship and friendliness. Dont be offended when your friend asks personal question like How old are you? or Are you married?. It is one of the ways of Indonesian to get to know someone. Dont be noisy when entering a Masjid, temple or any other sacred places

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[Type text]

CAMPUS MAPS
CAMPUS A

1. 2. 3. 4. 5.

Universitas Airlangga Dentistry Hospital Campus A Library Graha BIK-IPTEKDOK Meeting Hall Faculty of Dentistry (FKG) Faculty of Medicine (FK)

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CAMPUS B Entrance Gate Exit Gate

1. 2. 3. 4. 5.

Masjid Nuruzzaman Magister Management Post-graduate (Pasca-sarjana) Hall Center for Career Training & Entrepreneurship 6. Airlangga Health Care Center (AHCC) 7. Female Dormitory 8. Campus B Library 9. Faculty of Economy and Business (FEB) 10. FEB (Vocational Department)

11. Faculty of Social and Political Sciences A (FISIP A) 12. FISIP B 13. FISIP C 14. FISIP D 15. Faculty of Law (FH) 16. PINLABS / Language Center 17. Faculty of Pharmacy (FF) 18. Faculty of Humanities (FIB) 19. Post-graduate & Faculty of Psychology (FPsi) 20. Parking Lot
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[Type text]

CAMPUS C

1. Rektorat (Manajemen Building) 2. Kahuripan Building (Campus C Library) 3. Student Center (New) 4. Male Dormitory (Old) 5. Student Center (Old) 6. Auditorium 7. Sports Hall 8. Male Dormitory (New) 9. Universitas Terbuka 10. Faculty of Science and Technology (FST)
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Universitas Airlangga Press Faculty of Public Health (FKM) Faculty of Nursing (FKep.) Tropical Disease Center (TDC) Teaching Hospital (RSP) Tropical Disease and Infection Hospital (RSPTI) 17. Faculty of Veterinary Medicine (FKH) 18. Veterinary Teaching Hospital 19. Faculty of Fisheries and Marine (FPK)

11. 12. 13. 14. 15. 16.

Travelling to Other Countries

TRAVELLING TO OTHER COUNTRIES

All international students who wish to travel out of Indonesia must have Reentry Permit issued by the Department of Immigration. It varies depending on your interests. There are Single Re-entry Permit (ERP) and Multiple Re-entry Permit (MRP). Single Re-entry Permit (ERP) is valid for one time re-entering Indonesia, whereas Multiple Re-entry Permit (MRP) is valid for 6 months and 1 year re-entering Indonesia. The holder of MRP can exclusively travel abroad for several times and re-enter Indonesia within 6 months or 1 year. Official Fee from the Immigration Office: ERP : IDR 200.000 MRP for 6 months : IDR 600.000 MRP for 1 year : IDR 1.000.000 This fee is excluded for service charge IDR 50.000 from IOP Universitas Airlangga for these following expenses: immigration form, copy of documents, legal stamp, and transportation. The students who received scholarship from the Government of Republic of Indonesia do not need to pay the fee, as it has been provided by the Ministry of National Education of Republic of Indonesia. However, IOP Universitas Airlangga encourages the students to make their extension by themselves, so that they will learn how to process their immigration arrangement. Assuredly, IOP will provide the assistance and supervision for the students during this process. Below are the required documents:
Requirements Valid Passport KITAS Immigration Control Book Copy of passport Copy of KITAS Quantity 1 1 1 1 1 1 Notes Provided by students Identity page The latest page for the conversion into KITAS Both sides

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Before Returning to Your Home Country

[Type text]
Copy of Immigration Control Book Letter of Petition Filling ERP/MRP form 1 1 1 All the written pages Signed by the head of IOP/the coordinator for academic mobility on the official paper and stamp of IOP Provided by the Immigration Office, assisted by IOP staff

BEFORE RETURNING TO YOUR HOME COUNTRY

Once you finish your study, earn your degree, and will return to your home country permanently, please make sure that you do not have any obligations left related to Universitas Airlangga and any other places (library, Kos, etc). Before return to your home country, you must make your Exit Permit Only (EPO). EPO is only valid for 7 days after issued by the Immigration Office and it will be expired afterwards. It is suggested that the students submit the documents for exit permits minimum 7 days prior to the departure date. This permit is free from charge.
Required Documents:
Requirements Valid Passport KITAS Immigration Control Book Quantity 1 1 1 1 Copy of passport Copy of KITAS Copy of Immigration Control Book Letter of Petition Filling the EPO form 1 1 1 1 1 Notes Provided by students. Only passport will be returned to the students, KITAS and Immigration Control Book will be returned to the immigration Identity page The latest page for the conversion into KITAS Both sides All the written pages Signed by the head of IOP/the coordinator for academic mobility on the official paper and stamp of IOP Provided by the Immigration Office, assisted by IOP staff

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Living in Surabaya

LIVING IN SURABAYA
CITY PROFILE
The earliest record of Surabaya was in a book dated in 1225, written by Chau Ju-Kua, in which it was called Jung-yalu, the ancient name of Surabaya. Ma Huan documented the early fifteencentury visit of Zheng He's ship in his book (1433) Ying-yai Sheng-lan: "after travelling south for more than twenty li, the ship reached Sulumayi, whose foreign name is Surabaya. At the Jalan Pahlawan Surabaya estuary, the out flowing water is fresh. It is then officially established in 1293. The date was taken from the glory of Raden Wijaya, the first king of Majapahit Kingdom, who won the battle against Chinese troops. As Indonesias second largest city, Surabaya is known for its frankness and hot weather. Having the fierce struggles of Independence, Surabaya is also known as the City of Heroes. The Battle of Surabaya in 1945 played an important role for galvanizing independence movements and gaining international support for Indonesian Independence. Surabaya is locally believed to derive its name from the words sura or suro (shark) and baya or boyo (crocodile). In the local myth and Jayabaya prophecy (an ancient Javanese belief), a giant white shark and a giant crocodile were believed to have a fight against each other in order to gain the Surabaya Landmark title "the strongest and most powerful animal" in the area. Now the two animals are used as the city's landmark, the two facing each other while circling, as depicted in a statue appropriately located near the zoos entrance.

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Living in Surabaya

[Type text] MODERN SURABAYA

As the main seaport and commercial center in the Eastern region of Indonesia, Surabaya has also become one of the largest cities in Southeast Asia. Today, Surabaya's population is around 3 million. The dynamics of Surabaya are also affected by three major ethnicities that inhabit this city, namely the Javanese, Chinese, and Arabic. Thus, the level of religiosity is also quite high in this area, as well as the feeling of high solidarity within the community. In contrast, the modern Surabaya has been receiving many foreigners. Clubs, discotheques, pubs, etc are scattered throughout the city. Many of youth are also more familiar with the Western Culture. In order to preserve the local culture, the Regional Government centralized the cultural events in Balai Pemuda and has been encouraging to hold more cultural festivals. Malls will be filled with youths for various activities from business meeting to exercising. Moreover, with the building of Suramadu Bridge (2009) that connects Surabaya with Madura Island, Surabayanese has helped the Madurese to modernize their living style. It is currently the longest bridge in the country as well. Previously, Madura which is famous for its Karapan Sapi Suramadu Bridge (cow race) can only be accessed by a ferry service that operates regularly from Surabaya's port, Tanjung Perak. With this bridge, the business activities from and to Madura have been increasing in these recent years. Surabaya is home to the Eastern Armada, one of the two armadas of the Indonesian Navy. Its strong maritime heritage is also reflected with the Submarine Monument a Russian-made submarine called Pasopati, which has been converted into a museum in the city centre. Flooding is common in many areas of the city during the rainy season, mostly caused by clogged sewers and inept bureaucracy. However, the flood will shortly drain in couple hours.
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Living in Surabaya

CLIMATE
Surabaya features a tropical rainy and dry season. The citys rainy season runs from November through May, while the dry season covers the remaining five months (June October). Unlike the other cities and regions, the average high and low temperature in Surabaya is very consistent throughout the year. Overall, the average high temperature is + 310C and the average low temperature is + 260C. On average, Surabaya sees approximately 1500 mm of precipitation annually.
Average Temperature in Surabaya Month Jan Feb Mar Apr May Jun Jul
30 (86) 25 (77)

Aug Sep Oct Nov Dec Year

Average high 30 (86) C (F) Average low 25 (77) C (F)

30.6 31.1 31.1 30.6 30.6 31.1 31.7 32.8 32.2 31.1 31.1 (87) (88) (88) (87) (87) (88) (89) (91) (90) (88) (88) 25 (77) 26.1 26.1 25 (79) (79) (77) 24.4 25 (76) (77) 25 (77) 26.1 25.6 25.6 25.6 (79) (78) (78) (78)

Precipitation 280 250 230 140 100 50 20 10 10 40 120 130 1,470 mm (inches) (11.02) (9.84) (9.06) (5.51) (3.94) (1.97) (0.79) (0.39) (0.39) (1.57) (4.72) (5.12) (57.87)

LANGUAGE
Generally, Indonesians speak Bahasa Indonesia to communicate with each other. In addtion, Indonesia consists of hundreds of ethnicities who have their own languages and dialects, therefore, the Surabayanese also have their own language and dialect. As part of Java Island, Surabayanese speak Javanese with their own dialect called Suroboyoan. A stereotype of this dialect concerns equality and directness in speech. The usage of Suroboyoan is less strict than the Central Javanese dialect. The Surabayanese dialect is actively promoted in local media, such as in local TV shows, radio and traditional dramas called Ludruk. The Madurese language influences the Surabayanese dialect of Javanese which usually spoken in the streets.

TIME
In Indonesia, the keeping of standard time is 24-hours format which is divided into three time zones, Surabaya follow the Western Indonesian Time/WIT (Waktu Indonesia Barat/WIB) (UTC+7). If you have to attend formal meetings please make sure you come on time, while on attending informal meeting, Indonesian usually comes 10-15 minutes later than the scheduled time.
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Living in Surabaya

[Type text] TRANSPORTATION

The transportation in Surabaya is supported by the infrastructure of land transport, sea and air that could serve the local trip, regional, and international. The types of public transportations in the city are taxi, bemo, becak, and bus. AIRPLANES Juanda International Airport is home to domestic and international flights. Mostly flights to go to Eastern part of Indonesia, as well as to Australia and the Pacific depart from this airport: www.garuda-indonesia.com (031)5468501 www.citilink.go.id (031)2931100 www2.lionair.co.id (031)5036111 www.merpati.co.id (031)688111 www.batavia-air.com (031)5049666 www.sriwijayaair.co.id (031)58251277 www.airasia.com (031)5303030 www.malaysiaairlines.com (031) 5318632 www.china-airlines.com/en (031)5470898 www.chataypacific.com/id (031) 5345052 www.tigerairways.com 007 803 60 1933

Garuda Indonesia Citilink Lion Air Merpati Batavia Air Sriwijaya Air Air Asia Malaysia Airlines China Airlines Cathay Pacific Tiger Airways

TAXIS There are numerous taxi companies in Surabaya whose cars are mostly new. Most of them will use Argo Meter for counting the fee. However, there are some that prefer not to use the Meter. If this happens, you have to bargain with the driver. We recommend you to use these taxi companies below: Bluebird (031) 3721234 O-Renz (031) 8799999 Cipaganti (031) 71770000 / 77070000 Gold (031) 8545555
Silver (031) 5600055

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Living in Surabaya

BUSES There are four bus terminals that connect parts of Surabaya: 1. Bungurasih/Purabaya Terminal Located in the South of Surabaya, Bungurasih is the busiest terminals in Surabaya, both for with Surabaya route and inter-city and interprovince routes. Its route also goes to the Juanda International Airport. This terminal serves buses and bemo. 2. Bratang Terminal Located in the East of Surabaya, Bratang Terminal mostly serves bemo. The only bus that starts from this terminal is DAMRI bus that goes to Bungurasih Terminal. 3. Wonokromo/Joyoboyo Terminal Located in the South of Surabaya, Wonokromo Terminal mostly serves bemo. The only bus that starts from this terminal is DAMRI bus that goes to Bungurasih Terminal. 4. Tambak Oso Wilangun Terminal Located in the North-West of Surabaya, Tambak Oso Wilangung Terminal is close to the border of Gresik. It serves mostly bemo. The only bus that starts from this terminal is DAMRI bus that goes to Bungurasih Terminal. Bus Route
Code
C

Routes Purabaya - Darmo - Indrapura - Demak Purabaya - Damo - Tambak Oso Wilangun Purabaya - Joyoboyo Purabaya - Kupang - Raden Saleh - Indrapura - Tambak Oso Wilangun Juanda Bungurasih / Mini AC Kamal - Bangkalan - Burneh Ujung Baru - Rajawali - Tambak Oso Wilangun Purabaya - Darmo - Indrapura - Perak / Patas Purabaya - Darmo - Indrapura - Tambak Oso Wilangun / Patas 38

E E1 F JND
KAMAL

L P1 P2

Living in Surabaya

[Type text]
P3 P4 P6 P7 P8 Sidoarjo - Dupak - Rajawali - Semut Patas Purabaya - Dupak - Perak / Patas Purabaya - Tambak Oso Wilangun / Patas Purabaya - Dupak - Tambak Oso Wilangun / Patas Purabaya - Dupak - Tambak Oso Wilangun / Patas Purabaya - Darmo - Indrapura - Tambak Oso Wilangun / Patas AC Purabaya - Dupak - Perak / Patas AC Purabaya - Dupak - Tambak Oso Wilangun / Patas AC Cadangan

PAC 1 Purabaya - Darmo - Indrapura - Perak / Patas AC PAC 2

PAC 4 PAC 8

CAD

BEMOS Bemo is the van-like public transportation that mostly available for you to go to several places. The tariff is IDR 3.000/individual for one way. If you want to go to from one Campus to other Campus, below are the Bemos that go across the Campuses: Campus A T2, E, W Campus B P, E, T2, WB, O, W, WK Campus C T2 Bemo Routes
Code
BJ BM BK C D DA DP DKB DKM Benowo - Kalimas Barat PP Bratang - Perumnas Menanggal PP Bangkingan - Karang Pilang PP Pasar Loak - Sedayu - Karang Menjangan PP Joyoboyo - Pasar Turi - Sidorame PP Kalimas Barat - Citra Raya Kalimas Barat / Petekan - Manukan Kulon PP Dukuh Kupang - Benowo PP Dukuh Kupang - Menanggal PP

Routes

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DWM E F G GL GS H2 H2P I IM J JK JMK JTK JTK2 K KIP1 KIP2 L2 LK LMJ M N O O1

Balongsari - Pangkalan Karah PP Petojo - Tanjungsari - Balongsari PP Joyoboyo - Pegirian - Endrosono PP Joyoboyo - Karang Menjangan / Lakarsantri / Karang Pilang PP Pasar Loak - Gadung PP Gunung Anyar - Sidorame PP Pasar Wonokromo - Pagesangan PP Pasar Wonokromo - Terminal Menanggal PP Kupang - Benowo PP Benowo - Simokerto Joyoboyo - Kalianak PP Joyoboyo - Kalijudan - Kenjeran PP Kenjeran - Kalimas Barat PP Joyoboyo - Tambak Klanggri PP Joyoboyo - Medokan Ayu PP Ujung Baru - Kalimas Barat / Pasar Loak PP Kutisari Indah - Petojo PP (Lewat Tengah) PP Kutisari Indah - Petojo PP (Lewat Timur) PP Ujung Baru - Sasak - Petojo PP Manukan Kulon - Pasar Loak - Kenjeran PP Lakarsantri - Manukan Kulon - Kalimas Barat PP Joyoboyo - Dinoyo - Kayun - Kalimas Barat PP Kalimas Barat - Menur - Bratang PP Tambak Wedi - Petojo - Keputih PP Kalimas Barat - Keputih PP

JBMN Joyoboyo - Gunung Anyar PP

O2 Tambak Oso Wilangun (Depan SPBU) - Petojo PP / Tambak Wedi - Keputih (WK) - Bratang PP P Q R R1 RT Joyoboyo - Gebang Putih - Kenjeran / Petojo - Ketintang / Joyoboyo Karang Menjangan - Kenjeran PP Kalimas Barat - Bratang PP Kalimas Barat - Kapasan - Kenjeran PP Kalimas Barat - Nambangan - Kenjeran PP Rungkut - Pasar Turi PP

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[Type text]
RDK RBK S T1 T2 TV U UBB UBK V W WB WLD Y Z Z1 Dukuh Kupang - Benowo PP Rungkut Barata - Kenjeran PP Joyoboyo - Bratang - Kenjeran PP Margorejo - Joyoboyo - Sawahan - Pasar Loak PP Joyoboyo - Mulyosari - Kenjeran PP Joyoboyo - Citra Raya / Manukan Kulon / Banjar Sugihan Joyoboyo - Rungkut - Wonorejo / Joyobekti PP Ujung Baru - Bratang PP Ujung Baru - Kenjeran PP Joyoboyo - Tambakrejo PP Dukuh Kupang - Kapas Krampung - Kenjeran PP Wonosari - Bratang PP Wonoarum - Pasar Loak - Dukuh Kupang PP Joyoboyo - Demak PP Kalimas Barat - Benowo PP Benowo - Ujung Baru PP

WLD2 Bulak Banteng - Dukuh Kupang PP

*for a more detailed routes please ask IOP Officers

BECAKS Becak is a tricycle/rickshaw transportation that is very popular in Asian countries. It is humanpowered to carry passengers in addition to the driver. You have to bargain to use the service. TRAINS The train in Surabaya connects Surabaya with other cities or provinces. If you want to check the schedule, you can visit www.kereta-api.co.id . Below is the address of the train stations in Surabaya: - Gubeng Station Address: Jl. Gubeng Masjid 1, Pacarkeling, Surabaya Pusat Phone: 031 5033115

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Living in Surabaya

- Surabaya Kota Station (Semut Station) Address: Jl. Stasiun 9, Bongkaran - Surabaya Phone: 031 3521465 - Surabaya Pasar Turi Station Address: Jl. Semarang 1, Alun-alun Contong, Bubutan, Surabaya Phone: 031 5345014 - Wonokromo Station Address: Jl. Stasiun Wonokromo 1, Surabaya Selatan Phone: 031 8410649 Some train destinations: a. Mutiara Timur (Surabaya Gubeng - Banyuwangi) b. Mutiara Selatan (Surabaya Gubeng Bandung) c. Gajayana (Jakarta Kota Malang) d. Argo Wilis (Surabaya Gubeng - Bandung) e. Gumarang (Surabaya Pasar Turi Jakarta Kota) f. Turangga (Surabaya Gubeng Bandung) g. Rajawali (Surabaya Pasar Turi Semarang) h. Bima (Surabaya Gubeng Gambir) i. Sancaka (Surabaya Gubeng Yogyakarta) j. Sembrani (Surabaya Pasar Turi Jakarta Kota) k. Argo Bromo Anggrek (Surabaya Pasar Turi Gambir)

TOUR AND TRAVEL AGENCIES

Haryono Jl. Sulawesi 27-29 Surabaya International tour: Ph. +62 31 5033000 National/local tour: Ph. +62 31 503400 Matrix Tour Jl. Dharmahusada 112 Surabaya Ph. +62 31 5925009 KAHA Tour Jl. KH. Mas Mansyur 119-121 Surabaya
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Wita Tour Jl. Sulawesi 45 Surabaya Ph. +62 31 5032777 Fax. +62 31 7404271 Monas Tour Jl. Dharmahusada Utara 6 Surabaya Ph. +62 31 5965696 Fax. +6231 5965096 Pasopati Jl. Raya Darmo 1A Surabaya Ph. +62 31 5675000 Fax. +62 31 5673000

Living in Surabaya

[Type text]

Ph. +62 31 3536000-07 Fax. +62 31 3536005

MONEY CHANGERS
Lanina Money Changer Jl. Dharmahusada No. 201 Ph. +62 31 59461+62 / 5942825 PT. Eraska Valutama Jl. Sumatera 87, Surabaya Ph. +62-31 5039817/3536000-07 Fax. +62 31 3536005 PT. Indra Forexindo Jl. Walikota Mustajab 37 Ph. +62-31 5324700 PT. Prima Tangguharta Investment Jl. Sumatera 35, Surabaya Ph. +62-31 5025101 Pasopati Jl. Raya Darmo 1A Surabaya Ph. +62 31 5675000 Fax. +62 31 5673000 2 Sisi Money Changer Tunjungan Plaza 2, Jl. Jend. Basuki Rachmad 2-12 Ph. +62 31 5468185 Valas Indah Jl. Embong Malang 69 E,Surabaya Ph. +62-31 5461013 PT. Gatra Mega Utama Jl. Embong Malang 85-89 Ph. +62-31 5347888

HOTELS
1) Bumi Surabaya - 5* Jl. Basuki Rahmat 106-128 Ph. +62 31 5340041, 5311234 2) Sheraton Hotel - 5* Jl. Embong Malang 25-31 Ph. +62 31 5468000 3) JW Marriot 5* Jl. Embong Malang 85-89 Ph. +62 31 5458888 4) Shangri-La 5* Jl. Mayjend Sungkono 120 Ph. +62 31 5661550 5) Majapahit Hotel 5* Jl. Tunjungan 65 Ph. +62 31 5454333, 5453333
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6) Garden Palace 4* Jl. Yos Sudarso 11 Ph. +62 31 5321001 7) Surabaya Plaza Hotel 4* Jl. Pemuda 31-37 Ph. +62 31 5460588 8) Mercure Grand Mirama 4* Jl. Raya Darmo 68-78 Ph. +62 31 5+623000 9) Sahid Hotel 3* Jl. Sumatera 1-3 Ph. +62 31 5032711 10) Santika Hotel 3* Jl. Pandegiling 45-47 Ph. +62 31 5667707

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HOSPITALS
1) Dr. Soetomo Public Hospital Jl. Dr. Moestopo 6-8 Ph. +62 31 5501111-12, 2) Dr. Ramelan Navy Hospital Jl. Gadung 1 Ph. +62 31 8438153-4 3) Darmo Hospital Jl. Raya Darmo 90 Ph. +62 31 5676253 4) Siloam Hospital Jl. Raya Gubeng 70 Ph. +62 31 562 31 333 9. Mitra Keluarga Hospital Jl. Satelit Indah II Darmo Satelit Ph. +62 31 7345333 5) St. Vincentius Paulo (RKZ) Jl. Diponegoro 51 Ph. +62 31 56775+62, 5678127 6) Siloam Hospital Jl. Raya Gubeng 70 Ph. +62 31 5+62 31 333 7) Health Care of Surabaya (HCoS) Jl. Nginden Intan Barat Blok B Ph. +62 31 5993211 8) Adi Husada Jl. Kapasari 97-101 Ph. +62 31 3764555 10. Husada Utama Jl. Mayj. Prof. Dr. Moestopo 3335 Surabaya Ph. +62 31 5017975

BANKS (AROUND CAMPUS)

In Surabaya there are many banks and ATMs available, so international students will have no difficulties in conducting financial transactions. Universitas Airlangga in campus A, B, and C, hosts several banks and ATMs. Banks operate daily from 08.00 to 15.00 on working days (Mondays-Fridays) while ATMs are available 24 hours. 1. Bank JATIM Dr. Soetomo Hospital Jl. Prof. Mustopo 6-8 Surabaya 2. Bank Negara Indonesia (BNI) UA Campus B (Next to Masjid Nuruzzaman) 3. Bank Rakyat Indonesia (BRI) UA Campus B (Exit gate Dharmawangsa)
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7. Bank Mega Jl. Kertajaya No. 65 8. CIMB NIAGA UA Campus A (Faculty of Medicine) UA Campus C (Gedung Kahuripan, next to IOP) 9. ABN AMRO Jl. Pemuda 54 SURABAYA

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[Type text]

4. Bank Central Asia (BCA) a. (Branch) KCU Galaxy Jl. Kertajaya Indah Timur No.37-39 Surabaya b. (Branch) KCU Dharmahusada Jl. Dharmahusada Surabaya 5. Bank Mandiri a. UA Campus B (Next to Masjid Nuruzzaman) b. UA Campus C (RSP) 6. Bank International Indonesia (BII) Jl. Pemuda 60-70 (Wisma BII)

10. Deutsche Bank Jl. Panglima Sudirman 101-103 (Intiland Tower) 11. HSBC Jl. Jend Basuki Rachmad 106108 12. Standard Charter Bank Menara Standard Charter Jl. Jend Basuki Rachmad 63-65

CAFS & RESTAURANTS

1) Camelot Cafe & Creamery (Asian & Western Cuisine) Jl. Sentra Taman Gapura L-7 Citra Raya, Surabaya Ph. (031)7408890 Fax. (031)7441400 2) Trattoria La Rucola Jl. Dr Soetomo 51 Ph. (031) 567 8557 3) Lao Pan Restaurant (Chinese Food) Jl. Pahlawan 43B Ph. (031) 5323059 4) Hanamasa(Japanese Food) Jl. Gubeng pojok 5) Sitara (Indian & Chinese food) Jl. Brawijaya 6) Sea master (Seafood Market & Restaurant) Jl. Mayjend Sungkono Bundaran Tol 7) 369 (Chinese food) Jl. Kartini 8) De Pronto (Italian food) Jl. Kartini 9) Sushi Mori (Japanese Food) Jl. Dr. Soetomo 97E Ph. (031) 5688041

WHERE TO EAT (WITHIN AND NEAR CAMPUS)

1) Warung Pojok (Wapo) Jl. Airlangga No. 43 Surabaya Timur/Gubeng Ph. +62 31 503 6446

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2) Tasty Jl. Karangmenjangan no 26 Ph. +62 31 502 8344 / 709 9219 3) Gudeg Pak Djo Jl. Darmawangsa, near Jl. Srikana 4) Depot Slamet (Chinese food) Jl. Dharmawangsa No.6 B Surabaya Timur/Gubeng Ph. +62 31 501 2616 5) Canteens/ Cafetarias within the faculties

SOUVENIR SHOPS
1) Bali Art Shop Jl. Kutai 84 Ph. +62 31 5675046 2) Mirota Jl. Sulawesi 24 Ph. +62 31 5018110 3) Wing On Art Shop Jl. Basuki Rahmat 5 Ph. +62 31 5323073 4. Sarinah, Tunjungan Plaza Jl. Tunjungan 7 Surabaya 5. Danar Hadi Jl. Diponegoro 184 Ph. +62 31 5681860

SHOPPING MALLS AND CINEMAS

1) Tunjungan Plaza Jl. Basuki Rahmat 8-12 Surabaya 2) Hi-Tech Mall (computer & spare parts) Jl. Kusuma Bangsa 116 3) Surabaya Plaza Jl. Pemuda 31-37 Surabaya 4) WTC (cellphone center) Jl. Pemuda No. 26-31 Surabaya 5) Grand City Mall Jl. Walikota Mustajab Kusuma Bangsa Surabaya 6) Galaxy Mall Jl. Dharmahusada Indah Timur

CLUBS AND PUBS

1) Tavern (Bumi Surabaya Hotel) Jl. Basuki Rahmat 106-128 Ph. +62 31 5311234 2) Ecletic Bar Sutos
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Jl. Pregolan No. 1-5 Ph. +62 31 5324111 5. Ice Club Lenmarc Mall Upper Ground

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Surabaya Town Square Jl. Hayam Wuruk Surabaya 3) Colors Pub and Resto Jl. Sumatera No. 81 Surabaya Ph. +62 31 562 31 480 4) Blowfish Mex Building Penthouse 7th Floor

Level Jl. Bukit Darmo Boulevard Surabaya 6) Cat Pajamas Jl. Yos Sudarso No.11 7) Foreplay Surabaya Town Square Jl. Hayam Wuruk Surabaya

SPORTS CENTERS
1) KONI Public Court (swimming pool, jogging track, basket) Jl. Kertajaya Indah Timur 2) GOR Kertajaya (badminton) Jl. Kertajaya Indah Timur No. 8 Ph. +62 31 5997543, 5997544 3) Celebrity Fitness (Tunjungan Plaza, Galaxy Mall, Supermall Pakuwon) 4) Primus Dive Centre Jl. Gayungsari Barat V/19 Ph. +62 31 8292391 5) KONI (Swimming pool, jogging track, basket ball court) Jl. Kertajaya Indah Timur IV/5 6) Atlas Sports Club (gyms and swimming pool) Jl. Dharmahusada Indah Barat III/64-66 Ph. +62 31 5945466 7) Songa Incredible Rafting Wisma SIER 4th Floor Jl. Rungkut Industri Raya 10 Ph. +62 31 8482233, 8484455 8) Perbakin JaTim International Sport Shooting Federation Jl. Gajah Mada 1 Surabaya Ph. +62 31 5617501 9) Metro Pool Mulyosari Jl. Mulyosari No. 157 Ph. +62 31 599 2129

WHERE TO HANG OUT

1) CoffeeToffee Jl. Klampis Jaya No. 15A-B Ph. +62 31 531 3177 2) Matchbox and Big Box Complex Jl. Sumatra No. 40 3) Matchbox Too Jl. Jawa No. 33
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5) Surabaya Town Square Jl. Hayam Wuruk Surabaya 6) Food Fest (Eastcoast Mall) Laguna Pakuwon City 7) G-Walk Perum Citraland 8) Cirkel

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4) Coffee Corner Jl. Arif Rahman Hakim No. 40

Jl. Bawean No.39 Jl. Darmokali No.10 (CCCL closed at 19.00)

CONSULATES AND FOREIGN REPRESENTATIVES

Belgium Jl. Darmo Baru Barat I/22 Surabaya Ph. (031) 7315062 China Jl. Mayjend Sungkono No. 105 Ph. (031) 5675825 Denmark Jl. Sambas No. 10 Surabaya Ph. (031) 5687201 France (CCCL) Jl. Darmokali 10-12 Surabaya Ph. (031) 5675529 Germany Jl. Wahidin No. 29 Surabaya Ph. (031) 5631871 Hungary JW Marriot Hotel 3rd Floor Jl. Embong Malang No. 85 Surabaya Ph. (031) 5316000 Sweden Jl. Sambas No. 10 Surabaya Ph. (031) 5676754 Thailand Jl. Perak Timur No. 52 Surabaya Ph. (031) 3578001 U.S.A. Jl. Raya Dr. Soetomo No. 33 Ph. (031) 5682287/5682288

India Jl. Pahlawan 17 19 Surabaya Ph. (031) 5341566 Japan Jl. Sumatera No. 93 Surabaya Ph. (031) 5030008 Poland Jl. Embong Ploso No. 12 Surabaya Ph. (031) 5471540 Russia Federation Jl. Sumatera No. 116-118 Surabaya Ph. (031) 5022091 Slovakia Jl. Sikatan No. 39 Surabaya Ph. (031) 3521516 Srilanka Jl. Teuku Umar No. 37 Surabaya Ph. (031) 5671868 The Netherlands Jl. Imam Bonjol No. 36 Surabaya Ph. (031) 5687485

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[Type text] RELIGIOUS FACILITIES

Islam Masjid Nuruzzaman (Campus B UNAIR) Jl. Airlangga 2-6 Surabaya +62 31 5021891

Christian Gereja Bethany Mawar Sharon Jl. Sutorejo Indah Surabaya Catholic Gereja Katolik Kristus Raja Jl. Residen Sudirman Gereja Katolik St. Maria Tek Bercela Jl. Ngagel Madya Hindu Pasraman Pandita Hindu Komplek Memet Sastrowiryo, (62-31) 3894576 Buddha Vihara Dana Maitreya Jl Kalisari II/23-25, (62-31) 5317801 Vihara Pak Kik Bio Han Jl Jagalan 74-76, (62-31) 3570761/3530840 Khonghucu (Confucianism) Klenteng Boen Bio Jl. Kapasan Klenteng Hok An Kiong Jl. Coklat Surabaya Synagogue Jl. Kayun No. 4-6 Surabaya

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POST OFFICE

There is a post office located at Jl. Prof. Dr. Moestopo No. 47 Surabaya, near Faculty of Dentistry (Campus A). It opens from Monday to Saturday. Monday-Thursday Friday Saturday : 08.00 12.00 and : 08.00 11.00 and : 08.00 12.00 and 13.00 16.00 13.00 15.00 13.00 15.00

ETIQUETTE
Generally speaking, Indonesians are courteous, softspoken and conservative in dress and behavior. Similar

Trousers or jeans are the common-wear clothing for both man and woman. Women will most likely wear pants, jeans or long skirts. They mostly prefer to wear clothing with sleeves. Many Muslim women can be seen wearing head scarves. When you have conversations with Indonesian, please be aware that raising your voice or be confrontational to someone in public may be construed as a grave insult. The youths must speak in a polite languange to the elderly. Using an informal language to speak to the elderly will consider as inappropriate. Please consider to use specific terms (see page 26-28) while addressing and/or speaking to the elderly. In Muslim society, the left hand is considered unclean, so it is respectful to receive and present things with your right hand, especially food. Pork and alcohol are refrained from eating by most Moslems. Having meal while you are standing or walking will be seen as inappropriate to some people, particularly if you are female, so it is better to find a place to sit before you have your meal.

to other Asian countries, personal appearance is very important. Most of Indonesians dress modestly.

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[Type text]
Greetings
Welcome Good morning Good day Good afternoon Good night Good night

SURVIVAL LANGUAGES
Selamat datang Selamat pagi Selamat siang Selamat sore Selamat malam Selamat tidur

Short Answers
Please Thank you (very much) Sorry Maybe Excuse me Another, one more Good Good, fine, OK Silahkan Terima kasih (banyak) Maaf Mungkin Permisi Satu lagi Bagus Baik

Chit Chat
How are you? I'm fine What is your name? My name is ....... Are you married? Not yet How old are you? I'm ....... years old I don't understand Do you speak English? Please speak slowly I cant speak Indonesian Apa kabar? Saya baik-baik saja Siapa nama anda ? Nama saya ...... Anda sudah menikah? Belum Berapa umur anda ? Umur saya ...... tahun Saya tidak mengerti Bisa berbicara bahasa Inggris? Tolong bicara pelan-pelan Saya tidak bisa berbicara Bahasa Indonesia

Travelling
I want to go to .... How many km? Where is ....? Bus Train Ship Bicycle Motorcycle Station Ticket Saya mau ke ..... Berapa kilometer ? Dimana ...? Bis Kereta-api Kapal Sepeda Sepeda motor Stasiun Karcis

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Time
When? What time? How many hours? 7 o'clock Tomorrow/yesterday Hour Day Week Month Year Kapan? Jam berapa? Berapa jam? Jam tujuh Besok/Kemarin Jam Hari Minggu Bulan Tahun

Days
Monday Tuesday Wednesday Thursday Friday Saturday Sunday Hari Senin Hari Selasa Hari Rabu Hari Kamis Hari Jum'at Hari Sabtu Hari Minggu

Directions
Which way? Go straight ahead Turn left/right Here North South East West Stop Arah mana? Jalan terus. Belok kiri/kanan Di sini Utara Selatan Timur Barat Berhenti

Finding a Place to Stay

Is There Any Available Room? How Much Does It Cost Per Day? Does The Price Include Breakfast? One Night One Person Bed Room Bathroom Soap Ada kamar yang kosong ? Berupa biayanya sehari ? Apa harganya termasuk makan pagi/sarapan ? Satu malam Satu orang Tempat tidur Kamar Kamar mandi Sabun

Health & Medical

Doctor Hospital Chemist/Pharmacy Im Allergic Help! Dokter Rumah Sakit Apotek Saya alergi Tolong!

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[Type text]
Im Lost I am ill Call a doctor! Call an ambulance! Saya kesasar Saya sakit Panggilkan dokter! Panggilkan ambulans!

Public Offices
Bank Immigration Market Police Station Post Office Public Telephone Where can I cash a travelers cheque? Bank Imigrasi Pasar Kantor polisi Kantor pos Telepon umum Dimana saya bisa menguangkan cek perjalanan?

Numeric System
One Two Three Four Five Six Seven Eight Nine Ten Twenty Thirty One hundred Two hundred One thousand Two thousands, etc. Million Two million Satu Dua Tiga Empat Lima Enam Tujuh Delapan Sembilan Sepuluh Dua puluh Tiga puluh Seratus Dua ratus Seribu Dua ribu Juta Dua juta

Food & Shopping

What is this? How much? (money) Expensive This/that Big/small Restaurant Food stall Menu Bill Glass of water Fruit Vegetables Rice Bread Noodles Apa ini? Berapa? (harga) Mahal Ini/itu Besar/kecil Rumah makan Warung Daftar makanan Bon Segelas air putih Buah Sayur Nasi Roti tawar Mie

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Meat Seafood Milk Public Toilet What is this? Street Town Village What time does it open/close? May I take photographs? Daging Masakan laut (ikan, udang, cumi, dll.) Susu WC ('w-s) Apa ini ? Jalan Kota Desa Jam berapa buka/tutup? Boleh saya ambil foto?

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[Type text]

REFERENCES

http://www.indonesia.bg/english/visa/jenis_visa.htm http://international.unair.ac.id http://www.kereta-api.co.id http://www.lib.unair.ac.id/ http://www.surabaya.go.id/eng/ http://www.surabaya.go.id/eng/telp.php http://www.surabaya.go.id/infokota/index.php?id=7 http://www.surabaya.go.id/profilkota/index.php?id=1 http://unair.ac.id/ http://unair.ac.id/filer/ka010.pdf

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