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Factors Affecting Television Brand Selection in Rural Areas of Himachal Pradesh: A Case Study of Kinnaur
Professor Pawan Garga, Himachal Pradesh University Business School, Summer Hill, Shimla Vinod Negi, Assistant Professor, Everonn IIPS, Shimla
Abstract
This paper aims to identify the socio-economic and cultural factors that affect consumers purchasing behaviour towards television brand selection in Kinnaur district of Himachal Pradesh.. Field interviews conducted in a randomly selected sample of 250 household of Kinnaur district having television. Chi square test was performed to identify the crucial socio-economic and cultural factors in determining the brand selection of a television. Demographic, Socio-economic variables included in the study were gender, educational qualification, designation, marital status, age, economic dependence (credit facilities), household income and occupation. Cultural factors included in the paper were type of family, social class and caste. The present paper in an attempt to identify the socio-economic and cultural factors which play an important role in television brand selection in rural areas. Paper also attempts to find out the brand preference in case of television in Kinnaur. Keywords: Socio-Economic and Cultural Factors
1. Introduction
Consumer buying behaviour is affected by various demographic, socio- economic and cultural factors. In the present study an attempt has been made to analyse the impact of demographic, socio- economic and cultural factors while selecting a particular brand of television in rural area of Himachal Pradesh particularly in Kinnaur district. Booth and Shepherd (1988) have advocated that cultural and economical factors, consumers personality, attitudes, values and emotions, affect consumers decision making process. Many years later, Steenkamp (1996) identified that biological, psychological and socio - demographical consumers ISSN: 2249-9962 October|2012 www.ijbmt.com Page | 1
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characteristics, marketing of the product, economic and cultural environment affect consumers purchasing decisions. Kotler (1994) identified that consumer buying behaviour is influenced by cultural, social, personal and psychological factors. Generally, consumer behaviour studies examines the process in which individual or groups get involved when they select, purchase, use or dispose of products, services, ideas or experiences to satisfy their needs and wants (Solomon, 2004). Retailers will only be able to effectively evaluate whether or not they are offering everything their consumers need by examining how consumers behave throughout the buying process (Nunes and Cespedes, 2003). According to Reed et al. (2000) it is imperative that contemporary retailers have a comprehensive understanding of consumer trends, needs, wants and the decision-making processes, all of which will have a direct impact on the success of their business. In todays time for any organisation or shopkeeper, knowledge of consumer buying behaviour is must in order to excel in the business.
3.2 Sampling
The study focuses on the impact of demographic, socio-economic and cultural factors on television brand selection in district Kinnaur of Himachal Pradesh. There are 12 districts in Himachal Pradesh, out of two completely rural districts namely Lahaul and Spiti and Kinnaur. Kinnaur is selected for the study by using random sampling method. In Kinnaur there are three development blocks namely Pooh, Kalpa and Nichar. For study purpose Kalpa block was selected by convenient sampling method. A sample of 250 households having television was selected in order to fulfill above stated objectives. While selecting the sample, all social, cultural, political, economical and geographical variations have been given due representation.
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Chi-square is the sum of the squared difference between observed (o) and the expected (e) data (or the deviation, d), divided by the expected data in all possible categories. Hypotheses which were tested by Chi square test in order to study the relationship between the variables and brand selection are mentioned below: H0 : HA: Demographic, Socio- economic and cultural factors have no significant relationship in television brand selection Demographic, Socio- economic and cultural factors have significant relationship in television brand selection
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respondent according to their qualifications in Kinnaur. In Kinnaur after other brands Samsung was the most preferred brand for undergraduates with 25.4 percent respondents opting for the brand and LG was the most preferred by graduates and post graduates, others preferred Videocon with 35.3 percent. It was observed that among the higher qualified people LG was the most popular brand. As far as least preference was concerned Sony was least preferred among the under graduates and Samsung was preferred least among the graduates, in case of least liking among the post graduates Sony and Samsung scored equally with 17.1 percent opting for the brands while among others, Sony was the least preferred. For the statistical significance of education in the selection of television brand chi square was applied and hypothesis were formed as under H0 : Education has no significant relationship in Television brand selection HA: Education has significant relationship in Television brand selection From the table 1.2(b) calculated chi square values of 14.605 with corresponding p value .264 which was greater than .005 (p> .005) shows that it fails to reject the null hypothesis. So it can be interpreted that education has no significant role in the selection of television brand in Kinnaur. 4.2.2 Occupation and Brand Selection of Television Role of occupation cannot be ignored while studying the factors affecting the choice of brand in the rural area. Table 1.3(b) attempts to establish a relationship between occupation and brand selection of television. Table 1.3(a) gives the details about preference of television brands according to the occupation of the respondents. In Kinnaur LG was the most preferred mentioned brand in all occupational categories and least preferred brand was Sony among all except people engaged in various professions, Videocon was preferred least in profession category with 7.70 percent respondents having the brand. By applying chi square test to check the validity of relationship between occupation and selection of brand following hypothesis were framed. H0 : Occupation has no significant relationship in Television brand selection HA: Occupation has significant relationship in Television brand selection By examining the computed values of chi square and their corresponding p values from the table 1.3(b) it can be concluded that occupation has no significance in the selection of a television brand. 4.2.3 Marital Status and Brand Selection of Television In selecting the brand of television the role played by respondents according to their marital status was examined in tables 1.4(a) and table 1.4(b). Table 1.4(a) shows the preference of brands according to the marital status of the respondents. The most preferred brand by married respondents after other brands was LG with 26 percent respondents and the brand least preferred among married respondents was Sony with 13.30 percent. The unmarried respondents also had liking for LG as their first choice with 27.30 percent and least preferred brands by them were Sony and Videocon with 16.3 percent each. Others which included widows, divorcee etc. liked LG the most with 27.30 percent and Samsung and Sony were the least liked by them. To check the statistical significance chi square values were calculated and null and alternate hypothesis were formed as under: H0 : Marital Status has no significant relationship in Television brand selection HA: Marital Status has significant relationship in Television brand selection Form the table 1.4(b) it can be observed that chi square value 2.107 with corresponding p value .978 which was greater than .005 (p> .005) fails to reject the null hypothesis. So it can be inferred that marital status has no significant relationship in television brand selection. 4.2.4 Credit Facilities and Brand Selection of Television Credit facilities given by dealers also play an important role in brand preference. For the purchase of the television credit facilities means whether a product is bought on cash or loan/debt. On the basis of the available data it can be presumed that cash payment was highly preferred. On the basis of the data presented in table 1.5 (a) LG was the most preferred brand on cash payment with 27 percent respondents having the brand and Sony was the least preferred brand with 14.4 percent respondents. In case of loan or debt the most preferred brand was LG with 22.9 percent and least preferred brand was Samsung and Sony with equal percent of respondents going for the brand i.e. 11.4. Therefore it can be summarized from the table 1.5(a) that people prefer buying on cash rather than loan.
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Chi square test was applied to check the significance of mode of payment with selection of television brand. Following hypothesis were framed H0 : Mode of payment has no significant relationship in Television brand selection HA: Mode of payment has significant relationship in Television brand selection The computed chi score with corresponding p value in table 1.5(b) shows that null hypothesis was rejected with p value 0.126 and it can be interpreted that it has nothing to do with the selection of a particular brand of television. 4.2.5 Income and Brand Selection of Television The role of income cannot be ignored while determining the factors that affect the selection of television brand in rural areas. Table 1.6(a) shows the liking for television brands according to their monthly income. It shows that LG was the most preferred brand in income groups Rs.0 to Rs.5000, and income above Rs.20001 with 32.10 and 29.10 percent respectively. Videocon was the most preferred brand among income group Rs.5001 to Rs.10000 and Rs.10001 to Rs.15000, and in income group Rs.150001 to Rs.20000 Samsung was the most favoured brand with 34.90percent respondents having the brand. Samsung, Sony and Videocon were the least preferred brands in income groups Rs.0-Rs.5000, Rs.5001-Rs.10000, Rs.10001- Rs.15000, Rs.15001- Rs.20000 and Above Rs.20001. To check the statistical significance of income with brand selection in case of television, Chi Square test was applied and hypotheses were formulated as below: H0 : Income has no significant relationship in Television brand selection HA: Income has significant relationship in Television brand selection From the table 1.6(b) the computed Chi Square values can be seen. It shows that chi score was 37.832 with 16 degrees of freedom and corresponding p values of .002(p < 0.05) showed that null hypothesis (H0) was rejected. Hence it can be concluded that income plays major role in the selection of a television brand.
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Table 1.8(b) shows the relationship of economic status with selection of television brand. Chi square test was applied for testing of the hypothesis which were framed as below, H0 : Economic status has no significant relationship in Television brand selection HA: Economic status has significant relationship in Television brand selection For the testing of above mentioned hypothesis calculated chi square value was 1.974 with corresponding p value .741 which accepts the null hypothesis. So it can be inferred that economic status was not having any significant relationship in brand selection. 4.3.3 Caste and Brand Selection of Television The role of caste in the selection of brand was also examined. Table 1.9(a) shows the brand preference among the various castes i.e. General category, Schedule castes, Schedule tribes, and Other backward castes. It can be seen from the following table that LG was the most popular brand among the general category with 26.1 percent respondents opting for the brand. The schedule castes preferred other brands but among the mentioned brands taken for the study, Videocon was the most preferred brand by them with 27.30 percent respondents going for it. As far as preference of Schedules tribes was concerned they had liking for LG with 26.8 percent. Others backward class people had preference for other brands but in mentioned brands they had liking for LG with 42.9 percent respondents going for the television brand. Sony was the least preferred brand among all the castes.. Caste and its significance can be seen by the table 1.9(b). To examine the relationship of caste with brand selection hypothesis were framed as below H0 : Caste has no significant relationship in Television brand selection HA: Caste has significant relationship in Television brand selection The computed values of chi square with corresponding p values were mentioned in table below. It can be seen that p value was greater than .005( p>.005) which means null hypothesis cannot be rejected. So it can be interpreted that caste does not play an important role in the selection of a television brand.
Professor Pawan Garga, Himachal Pradesh University Business School, Summer Hill, Shimla
References
Deon. T (2011). The prevalence of impulsive, compulsive and innovative shopping behaviour in the economic retail hub of South Africa: A marketing segmentation approach. African Journal of Business Management Vol. 5(14), pp. 5424-5434 Kotler, P. (1994). Marketing management - analysis, planning, implementation, and control. Michael SALOMON ve digerleri, Consumer Behavior, Prentice Hall, 2006, s. 498. Philip KOTLER, Pazarlama Ynetimi, eviren: Nejat Muallimoglu, Beta Basm, _stanbul, 2000, s. 161.Prentice-Hall Inc, Englewood Clifts. 1-801 pp. Steenkamp, J.E. ( 1996). Dynamics in Consumer Behaviour with Respect to Agricultural and Food Products. In B. Wierenga, A. VanTilburg, K.. Grunert, J. Steenkamp, and M. Webel (ed) Agricultural Marketing and Consumer Behaviour in a Changing World, Kluwerd Academic Publishers, London Yakup . D, Mucahit .C & Reyan. O ( 2011). The Impact of Cultural Factors on the Consumer Buying Behaviors Examined through An Impirical Study. International Journal of Business and Social Science Vol. 2 No. 5
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Address
Kinnaur
Table 1(b) Relationship between Age and Television Brand Selection Address Value df P Value Pearson Chi-Square Kinnaur Likelihood Ratio N of Valid Cases 5.275b 12 5.482 12 250 .948 .940 .262
Table 1.1(a) Gender and Television Brand Preference Gender Address Brand Total Male Female 37 29 66 LG 25.50% 27.60% 26.40% 29 22 51 Samsung 20.00% 21.00% 20.40% 19 16 35 Kinnaur Sony 13.10% 15.20% 14.00% 36 15 51 Videocon 24.80% 14.30% 20.40% 24 23 47 Others 16.60% 21.90% 18.80% 145 105 250 Total 100.00% 100.00% 100.00%
Table 1.1(b) Relationship between Gender and Television Brand Selection Address Value df P Value Pearson Chi-Square 4.573b 4 .334 Likelihood Ratio 4.697 4 .320 Kinnaur Linear-by-Linear Association .069 1 .793 N of Valid Cases 250
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Table 1.2(a) Education and Television Brand Preference Education Qualifications Brand Under Graduate Graduate Post Graduate Other 33 21 7 5 LG 23.90% 35.00% 20.00% 29.40% 35 8 6 2 Samsung 25.40% 13.30% 17.10% 11.80% 16 12 6 1 Sony 11.60% 20.00% 17.10% 5.90% 28 11 6 6 Videocon 20.30% 18.30% 17.10% 35.30% 26 8 10 3 Others 18.80% 13.30% 28.60% 17.60% 138 60 35 17 Total 100.00% 100.00% 100.00% 100.00%
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Table 1.3(a) Occupation and Television Brand Preference Occupation Brand Salaried Business Profession Agriculture 34 4 3 25 LG 29.60% 23.50% 23.10% 23.80% 26 2 3 20 Samsung 22.60% 11.80% 23.10% 19.00% 15 2 3 15 Sony 13.00% 11.80% 23.10% 14.30% 27 3 1 20 Videocon 23.50% 17.60% 7.70% 19.00% 13 6 3 25 Others 11.30% 35.30% 23.10% 23.80% 115 17 13 105 Total 100.00% 100.00% 100.00% 100.00%
Table 1.3(b) Relationship between Occupation and Television Brand Selection Address Value Df P Value Pearson Chi-Square Kinnaur Likelihood Ratio N of Valid Cases 11.900b 12 12.133 12 1 250 .454 .435 .095
Table 1.4(a) Marital Status and Television Brand Preference Marital Status Address Brand Total Married Unmarried Other 51 12 3 66 LG 26.00% 27.90% 27.30% 26.40% 39 10 2 51 Samsung 19.90% 23.30% 18.20% 20.40% 26 7 2 35 Sony 13.30% 16.30% 18.20% 14.00% Kinnaur 41 7 3 51 Videocon 20.90% 16.30% 27.30% 20.40% 39 7 1 47 Others 19.90% 16.30% 9.10% 18.80% 196 43 11 250 Total 100.00% 100.00% 100.00% 100.00% Table 1.4(b) Relationship between Marital Status and Television Brand Selection Address Value df P Value Pearson Chi-Square Kinnaur Likelihood Ratio N of Valid Cases 2.107b 8 2.219 8 250 .978 .974 .463
Table 1.5(a) Credit Facilities and Television Brand Preference Credit Facility Address Brand Total Cash payment Loan/debt 58 8 66 LG 27.00% 22.90% 26.40% 47 4 51 Samsung 21.90% 11.40% 20.40% 31 4 35 Sony 14.40% 11.40% 14.00% 44 7 51 Videocon 20.50% 20.00% 20.40% 35 12 47 Kinnaur Others 16.30% 34.30% 18.80% Total 215 100.00% 35 100.00% 250 100.00%
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Table 1.6(a) Income and Television Brand Preference Total Monthly Income in (Rs.) 0-5000 5001-10000 10001-15000 15001-20000 Above 20001 17 6 6 12 25 32.10% 20.70% 15.40% 27.90% 29.10% 5 3 9 15 19 9.40% 10.30% 23.10% 34.90% 22.10% 7 1 2 8 17 13.20% 3.40% 5.10% 18.60% 19.80% 11 8 12 4 16 20.80% 27.60% 30.80% 9.30% 18.60% 13 11 10 4 9 24.50% 37.90% 25.60% 9.30% 10.50% 53 29 39 43 86 100.00% 100.00% 100.00% 100.00% 100.00%
Table 1.6(b) Relationship between Income and Television Brand Selection Address Value df P Value Pearson Chi-Square Kinnaur Likelihood Ratio N of Valid Cases 37.832b 16 39.798 16 1 250 .002 .001 .008
Table 1.7(a) Type of Family and Television Brand Preference Type of Family Address Brand Total Joint family Nuclear Family 23 43 66 LG 23.20% 28.50% 26.40% 21 30 51 Samsung 21.20% 19.90% 20.40% 18 17 35 Sony 18.20% 11.30% 14.00% Kinnaur 21 30 51 Videocon 21.20% 19.90% 20.40% 16 31 47 Others 16.20% 20.50% 18.80% 99 151 250 Total 100.00% 100.00% 100.00% Table 1.7(b) Relationship between Type of Family and Television Brand Selection Address Value df P Value Pearson Chi-Square 3.383b 4 .496 Likelihood Ratio 3.355 4 .500 Kinnaur Linear-by-Linear Association .008 1 .927 N of Valid Cases 250 Table 1.8(a) Economic Status and Television Brand Preference Economic Status Address Brand Total IRDP Non-IRDP 6 60 66 LG 28.60% 26.20% 26.40% 4 47 51 Samsung 19.00% 20.50% 20.40% 2 33 35 Sony 9.50% 14.40% 14.00% Kinnaur 3 48 51 Videocon 14.30% 21.00% 20.40% 6 41 47 Others 28.60% 17.90% 18.80% 21 229 250 Total 100.00% 100.00% 100.00%
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Table 1.9(b) Relationship between Caste and Television Brand Selection Address Value df P Value Pearson Chi-Square 6.802b 12 .870 Likelihood Ratio 8.401 12 .753 Kinnaur Linear-by-Linear Association 1.546 1 .214 N of Valid Cases 250
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