The Associated Chambers of Commerce and Industry of India
ASSOCHAM Corporate Office:
1, Community Centre, Zamrudpur, Kailash Colony, New Delhi-110048 Tel: 011 46550555 (Hunting Line) | Fax: 011 46536481/82, 46536498 Email: assocham@nic.in | Website: www.assocham.org Study on How to Revive the Attractiveness of SEZs in India? July 18, 2012 Knowledge Partners: w=no viic ecnvicce -ecco cLn m=ci=+ic" w=no viic ecnvicce -ecco cLn m=ci=+ic" ciL ricLo v=ncicLec s ecnvicce L+o. ciL ricLo v=ncicLec s ecnvicce L+o. Vizag SEZ, Andbra Pradesb Mundra SEZ, CU)ARAT v=ncicLeic M=+cni=L M==ccmc+ Lccie+ice v=ncicLeic M=+cni=L M==ccmc+ Lccie+ice Tel.: +91 22 798900 Fax: +91 22 2712008 E-mail : Website : www.ows.net.in infoows.net.in Introduction .................................................................................................................. 1 Policy Design & Operational Framework ................................................................... 5 - Salient Features ....................................................................................................... 5 - Accepted SEZ Formats ............................................................................................. 6 - Benefits to SEZ Units & Developers ......................................................................... 7 - Guidelines for SEZ Development ............................................................................... - The Approval Process ............................................................................................... 8 SEZ Landscape in India ............................................................................................. 10 - Geographical Distribution ....................................................................................... 12 - Industry Distribution ................................................................................................ 14 - Size Distribution ...................................................................................................... 15 - Developers Profile .................................................................................................. 15 Macro Review ............................................................................................................. 17 - Location Trends ...................................................................................................... 17 - Format Trends ........................................................................................................ 18 - Investment Trends .................................................................................................. 18 - Export Trends ......................................................................................................... 19 - Employment Trends ................................................................................................ 20 - Outlook ................................................................................................................... 20 Policy Review- key challenges/ issues .................................................................... 22 - Challenges before SEZs ......................................................................................... 22 - Unit-level issues ...................................................................................................... 23 - Developer-level issues ............................................................................................ 23 - Issues common to Unit & Developer ...................................................................... 26 SEZ Questionnaire & Responses Received ............................................................ 28 - Cumulative Response Sheet .................................................................................. 28 - Analysis of responses received .............................................................................. 31 Conclusion .................................................................................................................. 39 Coughing Up Hairballs Tackling Corporate Inefficiencies ........................................43 Mr. Vineet Sharma, Director, Oil Field Warehouse & Services Limited Integrated Business City ................................................................................................46 Mahindra World City Jaipur Ltd. Andhra Pradesh Industrial Infrastructure Corporation Limited ...................................48 Oil Field Warehouse & Services Ltd. .............................................................................53 Contents Study on how to revive the attractiveness of SEZs in India? 1 IntroductIon C onceptually, Special Economic Zones (SEZs), are specifically earmarked geographic regions focused on creating world class business infrastructure, enhancing exports, earning foreign exchange, creating employment opportunities and augmenting the economic activities, and which enjoy liberal economic laws as compared to those applicable to the rest of the country with a view to attract foreign as well as domestic investors. The SEZs exist world-over albeit known by different names, viz., Special Customs Zones, Free Trade Zones, Duty Free Zones, etc. In India, the Special Economic Zone (SEZ) Policy was first introduced in April 2000 as a part of the Export-Import (Exim) Policy of India. The Policy regarded the Special Economic Zone as specifically delineated duty free enclave, deemed to be foreign territory for the purposes of trade operations and duties and tariffs. The SEZ Policy envisioned the need to enhance foreign investment and to promote exports from the country, keeping in mind that a level playing field must be made available to the domestic enterprises and manufacturers to be globally competitive. In order to instill further confidence in the investors and signal the governments commitment to stable policy framework, the Government enacted the Special Economic Zones Act, 2005 (the SEZ Act or the Act) in June 2005 to create specifically delineated duty-free enclaves, which are deemed to be foreign territories for the purposes of trade operations, duties and tariffs. In addition, the SEZ Act provides for establishing Free Trade and Warehousing Zones. Subsequently, Special Economic Zone Rules, 2006 (SEZ Rules) were notified on 10th February 2006, from which date the SEZ Act became operational. The FDI Policy permits 100 percent foreign ownership in the development and establishment of SEZs and infrastructure facilities therein. Special Economic Zone provides a business friendly environment wherein it not only attracts foreign companies looking for economic and efficient location to setup their offshore businesses, but it also seeks to enhance the business competitiveness of the unit by providing various fiscal concessions and incentives. The SEZs aim to create more public-private partnerships and thereby resulting in the development of world class infrastructure, augmenting economic activity, enhancing exports and creating employment opportunities. In essence, these zones are self-contained and self-integrated zones having their own infrastructure and support services. SEZ Policy At a glance India was one of the first countries in Asia to recognize the effectiveness of the Export Processing Zone (EPZ) model in promoting exports, with Asias first EPZ set up in Kandla in Study on how to revive the attractiveness of SEZs in India? 2 1965. The EPZ Scheme existed till the year 2000. With a view to overcome the shortcomings experienced on account of the multiplicity of controls and clearances, absence of world-class infrastructure, unstable fiscal regime and to attract larger foreign investments in India, the Special Economic Zones (SEZs) Policy was introduced. With a view to provide an internationally competitive environment for exports, the Government of India announced the SEZ Policy in April, 2000. The objectives of the SEZ Policy included making available goods and services free of taxes and duties supported by integrated infrastructure for export production, expeditious and single window approval mechanism and a package of incentives to attract foreign and domestic investments for promoting export-led growth. This policy intended to make SEZs an engine for economic growth supported by quality infrastructure complemented by an attractive fiscal package, both at the Centre and the State level, with the minimum possible regulations. SEZs in India functioned from November 1, 2000 to February 9, 2006 under the provisions of the Exim Policy/ Foreign Trade Policy and fiscal incentives were made available through the provisions of relevant statutes. This system however didnt lend enough confidence for investors to commit substantial funds for development of infrastructure and for setting up of the Units in the zones for export of goods and services. In order to give a long term and stable policy framework with minimum regulatory regime and to provide expeditious and single window clearance mechanism, a Central Act for Special Economic Zones was, therefore, found to be necessary. in line with international practices. In order to instill further confidence in the investors and signal the governments commitment to stable SEZ policy regime and with a view to impart stability to the SEZ regime thereby generating greater economic activity and employment through the establishment of SEZs, a comprehensive Special Economic Zones Bill, 2005 was introduced in the Parliament. The SEZ Bill, 2005 was passed by the parliament in May 2005 and after having received the Presidential assent on June 23, 2005, it became the Special Economic Zones Act, 2005. After extensive consultations, the SEZ Rules were notified on 10th February 2006, from which date the SEZ Act became operational. The SEZ Act/ Rules provides for the drastic simplification of procedures. It provides single window clearance mechanism on matters relating to Central as well as State Governments. For different classes of SEZs viz., sector specific SEZs or multi-product SEZ, there are different requirements relating to land and investment. Every SEZ is divided into processing and non- processing area. While the processing area is to be used exclusively for setting up of SEZ Units and carrying out the authorized operations, the non-processing area is used for setting up of the supporting infrastructure. Study on how to revive the attractiveness of SEZs in India? 3 The SEZ Act 2005 envisages key role for the State Governments in export promotion and creation of related infrastructure. The fiscal concessions and duty benefits allowed to SEZs have been provided into the SEZ Act. Consequential amendments/ modifications were carried in various fiscal laws (including Income Tax Act, Central Excise Act, Customs Act, Finance Act, etc.) to provide for the fiscal concessions and duty benefits to special economic zones, as envisaged in the SEZ Act. Objectives of the SEZ Policy The SEZ Act supported by the SEZ Rules aims to fulfill the following objectives: promotionofexportsofgoodsandservices; promotionofinvestmentfromdomesticandforeignsources; creationofemploymentopportunities; developmentofinfrastructurefacilities;and generationofadditionaleconomicactivity. Salient features of the SEZ Policy Some of the pertinent features of the SEZ Policy have been highlighted herein below: Availabilityofpackageoffiscalincentivesandconcessions. Simplifiedproceduresfordevelopment,operation,andmaintenanceoftheSEZsandfor settingupunitsandconductingbusinessinSEZs; Single-windowclearanceforsettingupofSEZs; Single-windowclearanceforsettingupunitsinSEZs; Simplifiedcomplianceprocedures/documentationwithanemphasisonselfcertification, etc. Three tier administrative mechanism The functioning of the SEZs is governed by a three tier administrative set up. TheBoardofApproval(BOA)istheapexbody.AsinglewindowSEZapprovalmechanism was provided through the constitution of the BOA, which is an inter-ministerial body comprising of representatives from different concerned Ministries and State Governments. BOA is headed by the Secretary, Department of Commerce. The applications duly recommendedbytherespectiveStateGovernmentsareconsideredbytheBOA.Generally, allthedecisionsoftheBOAaretakenwithconsensus. Next in the hierarchy are the Zonal Development Commissioners (ZDCs) for ensuring coordination and compilation of issues with State Government. Study on how to revive the attractiveness of SEZs in India? 4 EachzonehastheUnitApprovalCommittee(UAC).EachzoneisheadedbyaDevelopment Commissioner (DC), who is the ex-officio chairperson of the UAC. OnceanSEZhasbeenapprovedbytheBOAandtheCentralGovernmenthasnotifiedthe areaasSpecialEconomicZoneintheOfficialGazette,unitsareallowedtobesetupinthe SEZ. All the proposals for setting-up of units in the SEZ are approved at the zone level by the UAC consisting of DC, customs authorities and representatives of State Government. All the post-approval clearances relating to trade operations are given at the zone level by the DC. The performance of the SEZ units is periodically monitored by the UAC and units are liable for penal action under the provision of Foreign Trade (Development and Regulation) Act, in case of violation of the conditions of the approval. Study on how to revive the attractiveness of SEZs in India? 5 I ndia was one of the first in Asia to recognize the effectiveness of Export Processing Zone (EPZ) model in promoting exports, with Asias first EPZ set up in Kandla in 1965. In order to overcome the shortcomings experienced with respect to controls and clearances, lack of adequate infrastructure, unstable fiscal regime and with a view to attract larger foreign investments, the Special Economic Zones (SEZs) policy was announced in April 2000 which was later legislated into the SEZ Act in the year 2005 with the following objectives: a) Generation of additional economic activity. b) Promotion of exports of goods &Servic- es. c) Promotion of investment from domestic and foreign sources. d) Creation of employment opportunities. e) Development of infrastructure facilities. Special Economic Zone (SEZ) is a geographical region that has economic and other laws that are more free-market- oriented than a countrys typical or national laws. Such a region is treated as a deemed foreign territory for various purposes such as tariffs, trade operations and duties. Usually the goal of such a structure is to increase foreign direct investment, enhance exports, create employment opportunities and increase the overall pace of economic development in a country. A Special Economic Zone (SEZ) is a specifically delineated, duty-free enclave set up within the geographical boundaries of a country and is deemed to be a foreign territory for the purpose of trade operations, duties & tariffs. Salient Features SEZs are anticipated to provide premiere infrastructure services and sustenance services, besides permitting for the tariff free import of merchandize and raw materials. Hence, SEZs emerge as models of industrial townships providing support infrastructure such as housing, roads, ports and telecommunication. To promote the same, the law specifically differentiates between area used for export oriented activities and the area supporting such export oriented activities i.e. the processing and non- processing areas respectively. Whereas the processing area aims to generate business activity for which an SEZ has been approved, the scope of usage within the non-processing area has been clearly defined by the SEZ Act 2005 (Table 1). The other features and facilities of Indian SEZs units are: PolIcy desIgn and oPeratIonal Framework chaPter 1 Study on how to revive the attractiveness of SEZs in India? 6 The Indian SEZ policy offers equal opportunities to both Indian and international private developers for development of these zones in the government, private or joint sector. Theyareexemptedfrompayingcustoms duty when they import raw materials, spares, consumables, and capital goods, and enjoy 100% exemption from income tax on export profits. Theunitsareallowed100%foreigndirect investment. Thecentralsalestaxonthepurchaseof domestic products is reimbursed. SEZ Formats An SEZ maybe approved by the SEZ Act 2005 depending upon the specific industry type in which the SEZ has to operate. The various SEZ formats identified by the SEZ Act 2005 are as follows: Multi Product: These SEZs are expected to generate the required scale of operations in the economy. Under this type, a unit maybe set up for: - Manufacture of two or more goods in a sector or goods falling in two or more sectors - Trading and warehousing - Rendering of two or more services in a sector or services falling in two or more sectors Sector Specific: Such SEZs cater to development needs of individual sectors. Under this type, a unit maybe set up for: - Manufacture of one or more goods in a sector - Rendering of one or more services in a sector SEZs for Free Trade and Warehousing ASSOCHAMs recommendation: Keeping in mind the non-availability of such a large contiguous land and other practical difficulties, ASSOCHAM recommends downwardly reviewing the land area requirement, as suggested in the Discussion Paper on SEZs released by the Ministry of Commerce & Industry. The minimum land area requirement for different SEZ formats and ASSO- CHAMs recommendations are as follows (Table 2): Study on how to revive the attractiveness of SEZs in India? 7 Benefts to SEZ Units and Developers The SEZ Act provides various incentives to both the developers and units in terms of various fiscal (tax-based) and non-fiscal incentives: Fiscal benefits: The fiscal benefits available to the SEZ Developers and Units relate to the direct income tax exemption when the unit starts making profits and various other benefits on the indirect tax front for both capital goods and consumables. These fiscal benefits are available at all three stages, i.e. Development, Operation and Profit. In case of processing zones, the activities get these benefits at all the three stages, unlike the non-processing zones where the activities get these benefits at only the Development and Operation stage because NPA is not expected to generate any economic activity (Table 3). Study on how to revive the attractiveness of SEZs in India? 8 Non-fiscal benefits: The government provides other non-fiscal concessions to the units operating under SEZs and the developers of SEZs in order to push for the growth of SEZs in the country. These relate to the ease of registration of SEZs/ units and their setting up, permission/ ease of set up guidelines with respect to foreign investment, opening of external commercial borrowings, setting up of off- shore banking units, power and infrastructure, land availability, environmental clearance and single window clearance. The benefits can, hence be summarised as under: Reducedcostofinfrastructure; Reducedcostofutilities; Reducedcostofrawmaterial; Reducedcostofcapital; Reducedcostofmanpower; Operationaleaseenabled;and Baskets of benefits leading to global competitiveness. The procedure for setting up a zone starts with submitting the application for approval of proposal to the BoA. The approval process is divided into three specific stages, starting with In-principle approval stage moving to Formal approval stage and finally the Notification of the SEZ. Each of these stages is based upon details of land acquired by the developer and are discussed as below: In Principle approval is the first stage in the approval process and is given for projects where land is not in possession of the developer; only suitable land is identified for developing the SEZ. The Approval Process Formal approval stage succeeds the in-principle approval stage and is given when the land is in the possession of the developer to set up the SEZ. A formal approval once granted is valid for three years within which time the developer needs to implement the project. Notification is the final stage in the SEZ approval process, wherein the identified area is granted the status of an SEZ for the purpose of all exemptions, drawbacks and concessions. All the benefits under the SEZ Act are effective only after the Special Economic Zone has been notified. Study on how to revive the attractiveness of SEZs in India? 9 The following flow chart enlists the approval process in each case, i.e. a Developer and Unit: In conclusion, though the concept of Export Oriented Zones in India started more than 45 years ago, it is only post the regulatory push that the concept started making its business impact. SEZs span across various industry sectors, each with limitations on land area and use of processing and non-processing zones, stipulated by the government. Fiscal and non-fiscal benefits are accorded to both the SEZ developers and units as incentives for development as well as to make operations from within SEZs globally competitive. HHH Study on how to revive the attractiveness of SEZs in India? 10 P ost the implementation of the SEZ Act, 2005, setting up of SEZs became the hottest trend in the Indian economy and the same was witnessed by a large number of developers applying for SEZ approvals. Touted as engines of growth, SEZs became quite a stir in the country in 2006 and 2007. However, after that, there has been a significant decline in the interest towards development of SEZs. After a head start in 2006-07, there has been a significant dip in the number of SEZs being notified for operations (Figure1). The developers of SEZs claim the liquidity crunch, reduced tax benefits, and constant changes to the fiscal policy governing SEZs as major reasons for their inability to execute their SEZ plans. The phenomenon of denotification has been constant from 2009 onwards. It has led to many of the leading SEZ developers to exit the market. In the current year, there has not been any new notification till date and on the contrary, 3 of the existing SEZs have already been denotified. This shows a trend of the decreasing interest of developers to set up new SEZs, and the existing developers opting for denotification due to the reduced benefits available to the SEZs (Figure1). The percentage of operational SEZs out of the total formal approvals has gone down drastically in the years 2010, 2011 & 2012 when compared to the previous years of 2008 & 2009 (Figure 2). seZ landscaPe In IndIa chaPter 2 Study on how to revive the attractiveness of SEZs in India? 11 There has been a drastic fall in the number of proposals for setting up new SEZs after 2008. Also, the proportionate requests for withdrawal of proposals before the stage of implementation have gone up since 2008. (Figure 3). Some Signifcant Trends in SEZ Sector Growth 1 An analytical assessment of the SEZ growth pattern since enactment of the SEZ Act, 2005 reveals certain distinct trends, which perhaps are pointers to shortcomings in the conception and implementation of the SEZ policy framework. On a more constructive note they are also indicators of the opportunity that exists to build on the significant achievements of the sector through suitable reform. The key trends are as follows: 1. Geographical Concentration of SEZs: Six States, Andhra Pradesh, Kerala, Maharashtra, Gujarat, Karnataka and Tamil Nadu, account for a major proportion of SEZs and 92% of total exports from them. 2. Urban centric growth of SEZs: Even within these six States, SEZs are largely concentrated around existing urban agglomerates, leaving the hinterland virtually untouched. 3. Sectoral Dispersion of SEZs: There is a pre-dominance of IT SEZs in the sector, and multi sector SEZs are few and far between. Of the 143 operational SEZs, only 17 are multi product SEZs. 4. Skewed Export Pattern: IT/ITES SEZs and Petroleum sector contribute to the roughly two-thirds of SEZ exports. Non- petroleum manufacturing contributes the balance minority share. 5. Inadequate progress of Manufacturing activity: As reflected in 3 and 4 above, the SEZ sector has not fully addressed the concern of boosting the manufacturing sector in India. 6. Limited number of Operational SEZs: While 583 SEZs have been formally approvedason31stOct2011,only381 have been notified, of which only 143 SEZs are exporting i.e. only 24.53 % of the approved SEZs. 1 Source: Discussion Paper released by the Ministry of Commerce & Industry on Potential Reform of the SEZ Policy and Operating Framework Study on how to revive the attractiveness of SEZs in India? 12 Geographical Distribution Different states in India have different stories to tell with respect to the SEZ policy. While some have done exceedingly well, others seem to be going nowhere. The development of SEZs is more evident along the southern and western belt which has some of the oldest SEZs operations. This attracts new SEZ developers to set up their SEZs along the already operational SEZs as it provides them with well-established infrastructure facilities. Hence, the Central government can, by providing additional relaxations and incentives, promote the growth of SEZs even in the economically less developed states, like Jharkhand and Nagaland. This will help in making such zones an urban phenomenon, hence bringing investment and creating employment. The following section further highlights the SEZ activity of key states and districts/cities across each zone: Zone 1: South STATE Notified Formally Approved In principle Approved Total Andhra Pradesh 76 110 6 192 Tamil Nadu 55 71 6 132 Karnataka 38 61 1 100 Kerala 20 29 0 49 Source: Ministry of Commerce & Industry, DTZ Research The Southern region of India is way ahead of other regions in encashing on the tax-free SEZ scheme accounting for approximately 47% of all approvals coming through, till date. The most dominant state in the region is Andhra Pradesh which accounts for nearly 20% of total notifications in India. The major districts in the state which pocket maximum activity are Hyderabad and Visakhapatnam, which together have almost 50% of all notified projects in the state. The state also has the maximum number of operational Study on how to revive the attractiveness of SEZs in India? 13 SEZs all over India, witnessing the fact that it was one of the earliest proponents of the SEZ concept. The strong state government support is also evident from the State level SEZ Act that was instituted in the year 2005 to give effect to the provisions of Central SEZ Act. The state of Tamil Nadu accounts for approximately 15% of all notified SEZs in India. Major SEZ hubs in Tamil Nadu include the districts of Chennai, Kancheepuram and Coimbatore. Chennai alone accounts for nearly 45% of all notified and formally approved SEZ projects in the state. Zone 2: West STATE Notified Formally Approved In principle Approved Total Maharashtra 63 103 16 182 Gujarat 30 47 6 83 Rajasthan 9 10 1 20 Goa 3 7 0 10 Source: Ministry of Commerce & Industry, DTZ Research Besides the southern region, the west zone has also been pro-active in the development of SEZs with nearly 30% of total SEZ approvals coming through. The state of Maharashtra has been the most dominant in the region with nearly 62% of all formal approvals and in principle approvals, notifications in the region accounted by the state alone. Mumbai (primarily Navi Mumbai) and Pune are on a fast growth trajectory with emergence of large number of SEZs. Together they account for an impressive 60% of the formally approved SEZs in the state. Maharashtra also houses the countrys best performing SEZ till date SEEPZ Santa Cruz Electronics Export Processing Zone with a reported export turn over of INR 9,859 crores in the year 2010-11. Next to Maharashtra is the state of Gujarat, where SEZs are spread across multiple cities such as Ahmedabad, Gandhinagar, Mundra and Surat. Zone 3: North STATE Notified Formally Approved In principle Approved Total Haryana 35 46 3 84 UP 21 34 1 56 Punjab 2 8 0 10 Uttarakhand 1 2 0 3 Chandigarh 2 2 0 4 Delhi 0 3 0 3 Source: Ministry of Commerce & Industry, DTZ Research Unlike, the southern and western region, the concept of SEZs in the northern region is comparatively new and the entire zone currently accounts for approx. 16% of all SEZ approvals and subsequent notifications. Majority of the projects are located at Gurgaon and Noida (NCR region) which together accounts for nearly 76% of all upcoming SEZs in the northern region. A number of formal approvals have been given in the districts of Ludhiana and Amritsar in the state of Punjab. Zone 4: East STATE Notified Formally Approved In principle Approved Total West Bengal 11 21 3 35 Orissa 5 10 0 15 Jharkhand 1 1 0 2 Nagaland 1 2 0 3 Source: Ministry of Commerce & Industry, DTZ Research Not many SEZ developers have shown interest in setting up SEZs in the eastern region which accounts for as low as 5% of all Study on how to revive the attractiveness of SEZs in India? 14 the approved SEZs in the country, of which a majority are in West Bengal (Kolkata district). ThenextSEZhubintheregionisOrissawith select approvals being given in districts near Bhubaneshwar. Majority of the other regions in the east are largely untouched by the SEZ phenomenon. Though many states in the region are treated as Special States by the government requiring smaller land piece to set up SEZs, even this incentive has failed to attract developers to set up SEZs in many of these less densely populated, poor and remote areas. Zone 5: Central STATE Notified Formally Approved In principle Approved Total Madhya Pradesh 5 15 2 22 Chattisgarh 1 2 1 4 Source: Ministry of Commerce & Industry, DTZ Research The region primarily comprising the two states of Madhya Pradesh and Chhattisgarh accounts for only 3% of the total SEZ pie. Indore, in Madhya Pradesh, is the major hub where a number of SEZ developments have been proposed and formally approved. The region as a whole has not very successfully surfaced on the SEZ development front. On the whole, the above analysis shows that the strength, comprehensiveness and effectiveness of the SEZ Policy is an important determinant of the SEZ notifications in the state. The SEZ growth in a particular state is also driven by the level of industrialisation and the level of investment in industrial infrastructure in that state. Industry Distribution The industry distribution of majority of medium and large SEZs (50 hectares and Study on how to revive the attractiveness of SEZs in India? 15 above) shows that nearly three- quarters of all such approved SEZs are located around relatively well-developed states with industrial capacity and which are highly urbanised. As a result of this, the investment by new SEZs is channelized to areas of high levels of industry and investment which further propels these states to showcase their success further. The sectoral dispersion of SEZs shows that there is a pre-dominance of the IT/ITES sector and it is significantly present in the states of Andhra Pradesh, Tamil Nadu, Karnataka, Maharashtra, pockets of Uttar Pradesh and Haryana, which account for more than 60% of notified projects are IT/ITES SEZs. Besides IT/ITES SEZs, other industries in the sector-specific SEZs include gems and jewellery, chemicals and pharmaceuticals, automobiles, biotechnology, among others. Multiproduct / Multiservices SEZs in select Indian states, though limited in number, have generated benefits perpetuating to multifarious economic sectors. Size Distribution One of the major points of differentiation of the Indian SEZ Act of 2005 from its competitors, such as the Chinese Model is in terms of the scale of operations. Unlike China, the Indian SEZ Act 2005 specifies extremely low minimum size requirement in order to establish an SEZ. As a result of this, nearly one half of the projects in India are being developed on less than 30 hectares of land, majority of which belong to the IT/ITES sector. Many of these small format IT/ITES SEZs include captive units of industry majors like Wipro, Infosys, Mahindra Satyam, HCL Technologies, TCS, etc. In contrast, the multi-product SEZs have minimum area requirement of 1000 hectares and as a result of this, account for only 10% of the total notified projects in the country. The rest are spread across sector specific projects broadly falling in the range of 100- 300 hectares, with average size of approx. 150 hectares. The government is considering to further reduce the minimum land requirement for sectors which require huge pieces of land, in order to attract developers to invest in those SEZs (e.g., Multiproduct SEZs). This move by the government has been a result of the constant social unrest due to difficulty in acquiring land for the development of SEZs. SEZ Developers Profle The SEZ Act, 2005 extended the responsibility of SEZ development to the private developers which were earlier limited only to the Central government. This led to partnerships between Private-sector promoters and government entities. However, by far the greatest share of the investment capital in SEZs is coming from the private sector. Currently, 70% of all notified SEZs are being promoted by private sector. This indicates a shift in the role of government from being a controller to being a facilitator in the entire process of development. Around 70 percent of all private sector promoted projects belong to the category of non-captive promoters who create substantial real estate opportunity in India where SEZ units can readily shift their operations. Such Study on how to revive the attractiveness of SEZs in India? 16 developers construct the space for SEZs and then lease them out to SEZ units. The other category of promoters is the private sector captive users that account for the rest 30 percent and includes IT majors like Infosys, Wipro, HCL, Satyam, TCS etc. One drawback of handing over the charge of SEZ development to the private players is that they develop SEZs located in areas that are already developed. Almost all SEZs approved by BoA are in the vicinity of major cities, like Ahmedabad, Chennai, Gurgaon, Hyderabad, Kolkata, Mumbai, Pune etc. This creates disparity in the overall development of the entire country as the cities that are already developed get additional benefits and those which lag behind in industrial development become even worse without development. For this reason, state agencies like AIIPC, MIDC, GIDC etc play an important role in the development of many large format SEZs which help in the development of the entire state and attracts other small format SEZs alongside. HHH Study on how to revive the attractiveness of SEZs in India? 17 Location Trends With the expiration of STPI and imposition of MAT and DDT, the future of SEZs in India is in jeopardy. After a head start in 2006-07, there has been a significant decline in the interest towards development of SEZs. The development of SEZs is reflected by a high percentage of approved SEZs going into the stage of operations or a controlled increase in the number of new approvals or notifications. This reflects the States commitment towards the growth of SEZs. On the basis of the above mentioned criteria, Andhra Pradesh and Tamil Nadu have been the best performing with growth in the number of notified SEZs during 2009-11 being lower than the average growth of 19% and the percentage of SEZs currently operational higher than the average of 37% for the top 10 SEZ states. They are followed by Gujarat and West Bengal (Figure 4). The character of SEZ growth in the two top-performing states is skewed in favour of small IT/ITES SEZs. In contrast, Gujarat has demonstrated an impressive performance with large manufacturing led multiproduct SEZ formats. Three multiproduct SEZs (notified after 2005), namely Mundra, Reliance Infrastructure and Dahej, are currently operational in the state, the highest number in the country. Haryanahastheminimumpercentageof operational SEZs (at 8%) out of the total notified SEZs in 2011, whereas the rate of growth of additional approvals has remained at the average level of 19%. The service oriented ITES led character of the geography has provided a demand pull for IT SEZs only. The expiration of STPI and imposition of MAT has most severely affected the IT/ITES sector which is one possible reason for such a low number of operational IT SEZs in Haryana. The states of Andhra Pradesh, Tamil Nadu, Gujarat, West Bengal and macro revIew chaPter 3 Study on how to revive the attractiveness of SEZs in India? 18 Karnataka may maintain the pace of SEZ performance only in the short run. However, there is an urgent need on the part of the government to make the fiscal policy more stable in order to keep up the attractiveness of SEZs. Format Trends Although the IT/ITES sector accounts for highest number of operational SEZ projects, the trend for the years 2009- 11 reveals that multi-service and FTWZ SEZs have attracted more interest, which is reflected by a higher percentage growth in approvals/notifications and a higher proportion of already approved SEZs reaching the stage of operations. The multi-product SEZs, though have not increased substantially in terms of notifications, however, the percentage of operational SEZs has drastically increased in this category. FTWZ SEZ approvals have grown at 67% during the past two years, which is higher than the average rate of 24% for all formats together. The proportion of multiproduct SEZ projects currently operational (94%) is much higher than the average proportion of operational SEZs (42%) for all formats together (Figure 5). Though IT/ITES (including electronics) still accounts for a sizable proportion of SEZ growth, the current changes in the fiscal policy have severely impacted many small and medium IT firms which are finding it difficult to continue operations amidst the imposition of MAT. In the past two years, there has been increase in the sectors like engineering, gems & jewellery with high proportion of SEZs reaching the stage of operations. One of the reasons for growth in these sectors is the competitive advantage that India enjoys in these sectors (Figure 6). Investment Trends Since the enactment of the SEZ Act, 2005, developers and units started heavily investing in the SEZs and this fact is witnessed by the investment performance of SEZs over the past years, which shows that more than 90% of the investments new SEZs (notified Study on how to revive the attractiveness of SEZs in India? 19 under the SEZ Act 2005) (Figure 7). As on March 31, 2012, over INR 2,01,874.76 crore have been invested in the SEZs. Inordertopromotemoreinvestmentsin SEZs, even the RBI made lending norms for the sector easier by treating loans to SEZs as infrastructure loans in place of real-estate loans which were considered more risky and hence, banks refrained from lending to the SEZs. However, the governments move to impose MAT proved to be a big dampener for the units & developers. This is evident from the increasing denotifications of the SEZ projects and slower space uptake by SEZ units. Companies have either stopped or slowed down their expansion plans in SEZs in the absence of any clear policy framework. Theeverchangingregulatoryframework in the SEZ front may severely impact the pace of future investments in SEZs as investors invest with a long term view and regular changes to the policy makes investments less profitable. Hence, the government must, on urgent basis, give clarity on the SEZ matter as to what would be its stand going forward and that must be followed in full spirit. Export Trends Indian economy has witnessed tremendous growth in last one decade. To further promote exports, the government enacted the SEZ Act, 2005. Since2006,consequentuponthecoming of SEZ Act (2005) and SEZ Rules (2006), there has been a rapid growth in SEZs and subsequent rise in the export levels. The overall SEZ export performance looks impressive, with the contribution from new SEZs out of the total SEZ exports increasing over time. Whereas the exports from new SEZs accounted for only 20% of the total SEZ exports in the year 2008-09, the contribution has increased to 60% in the year 2010-11 (Figure8). Study on how to revive the attractiveness of SEZs in India? 20 During the financial year 2011-12, total exports to the tune of INR 3,64,477.73 crore have been made from the SEZs registering a growth of about 15.39% over the exports during 2010-11. Atpresent,thereare143operativeSEZs in the country and these are contributing significantly to the expansion of Indias exports, both services and merchandise. Onthepartofthegovernmentalso,there is a need to take necessary actions along with strategic and decisive planning to help drive the true spirit of SEZs and help in the countrys economic growth. Employment Trends One of the basic objectives of an SEZ policy is the creation of employment opportunities in the country. The employment in new SEZs has almost doubled during 2009-11 and accounts for more than 80% of the total estimated employment in all SEZs at present (Figure 9). This reaffirms the government objective to create additional employment through the SEZ model. The employment propensity of new SEZs is far higher than the old SEZs due to their service oriented character (Table 2). As on March 31, 2012, direct employment of 8,44,916 persons has been generated in the SEZs. Sufficient employment generation is in relation to stabilised policies & regulations, single window clearance facility, proper industrial infrastructure, all accounting for a desirable investment climate where the absence of even one of the factors will negatively impact the employment opportunities available in SEZs. Outlook The current scale of SEZ activity has considerably gone down from what was envisaged three years ago. Due to certain policy changes by the government (imposition of MAT/ DDT), the future of SEZs now appears to be uncertain with fewer requests from developers and units to make investments in SEZs. It is, therefore, imperative that the attractiveness of SEZs is retained to ensure that the SEZ policy delivers to its true potential.
Study on how to revive the attractiveness of SEZs in India? 21 Table 2 Operational performance of notified SEZs in India Status updated as on December 2011 (No.) Notified SEZs Operational SEZs No. of Operational IT/ITES SEZs [% of Total] Units approved in SEZs Employment Average Employment Intensity per unit Old SEZs (Central Government SEZs & SEZs set up prior to SEZ Act) 19 19 2 [11%] 1850 1,35,000 73 New SEZs (Notified under the SEZ Act) 381 154 80 [52%] 583 6,81,000 1168 Total 400 173 82 [47%] 3,400 8,16,000 240 Source: Ministry of Commerce & Industry, DTZ Research HHH Study on how to revive the attractiveness of SEZs in India? 22 S EZs aim to overcome barriers that hinder investments in economy, including restrictive policies, poor governance, inadequate infrastructure and problematic access to land. However, uncertainties relating to the policy framework, regulatory bottlenecks and operational issues have hampered the growth of SEZs. Changes made by the government in the incentives offered to SEZs have caused huge decline in the setting up of new SEZs and have also triggered many exits and dissuaded many investors from entering the industry at all. As a part of the study, an effort was made to find out some of the key policy issues facing the industry, measures taken and their implications. The issues have been addressed from the perspective of two key stakeholders, developer and unit occupier. Challenges before the SEZs A number of challenges as outlined in the Discussion Paper released by the Ministry of Commerce & Industry on Potential Reform oftheSEZPolicyandOperatingFramework explain some of the adverse trends qua SEZs as under: a) Issue of availability of primarily non- double cropped, contiguous and vacant land for SEZs and difficulties involved in procuring/ acquiring land. b) Issue of maintaining attractiveness of the SEZ scheme in face of changed fiscal regime e.g. imposition of MAT/ DDT; possible changes through DTC. c) Issues related to effectiveness of the Single Window Mechanism and coordination across departments at the Central and State Government level. d) The issue of a large number of States not having an SEZ Policy / Act to enable provision of the benefits envisaged under the SEZ Act and Rules. e) Issue of constraints leading to slow pace of development of infrastructure within the SEZs and their operationalisation, as also inadequacies in the timely and adequate provision of external support infrastructure related to connectivity, provision of public utility services, etc. f) Increasing unattractiveness of the SEZ incentive package vis-a-vis DTA units receiving benefits under schemes such as Focus Product Scheme, Focus Market Scheme, DPEB, Duty Drawback, VKGUY etc., which are unavailable to SEZ units. Besides the above mentioned challenges, the apparent lack of political determination/ state of indifference both at the central and state level is also a matter of great concern. PolIcy revIew- key challenges/ Issues chaPter 4 Study on how to revive the attractiveness of SEZs in India? 23 Unit-level issues A. Transition issues for IT/ ITES units Issue: To encourage fresh investment, the SEZ Act does not permit the transfer of second-hand capital assets to the SEZ units (permissible limits capped at 20%), thereby prohibiting any direct migration or relocation of units from STPI/DTA to SEZs. Also, guidelines are not explicit about the transfer of manpower from existing STPI/DTAs to SEZs. This has created operational issues, with companies trying to find loopholes and consultants advising ways of transition through the creation of new legal entities or advising migration in phases. Measures taken: According to the Government notification in 2010, the units have been allowed to bring in to SEZs as many used/ second-hands goods as they want, subject to approval. However, a unit would not be eligible for an income tax holiday (of 15 years) under the Income Tax Act if the ratio of used equipment exceeds 20% of the overall capital investment. For manpower transfer, there is no limitation from the existing STPI units to new SEZs. Implications: It offers only limited relief as most of the companies evaluate SEZs to avail a income-tax holiday and other fiscal benefits contribute only a small proportion of net savings. On the other hand, no limitation on manpower transfer is beneficial for IT/ITES firms which have major resources in the form of Man Power and limited machinery. Outlook: The ruling encourages the companies seeking consolidation spaces to improve business and operational efficiency to do so through SEZs. Also, it is lucrative for manufacturing companies as SEZ operations would offer access to better infrastructure/ working conditions, while entitling them to other fiscal benefits, such as custom duties and service tax, which DTA/ IT Park may not offer. Developer-level issues B. Land availability Issue: Land availability for SEZs has become a constraint in the recent past. Presently, there is a significant gap in the area requirements between the sector specific and multi sector SEZs i.e. 100 Ha and 1000 Ha, respectively. There is considerable difficulty in acquiring 1000 Ha of land meeting the criteria of contiguity, vacancy, etc. Measures taken: The government has proposed decreasing the minimum area requirement for certain sectors in SEZs (multi-product, multi-service, sector- specific SEZs) in order to make them attractive to the developers. Implications: The situation of land availability is accentuated by fairly onerous requirements of minimum size, contiguity, vacancy, pre- dominantly non-double cropped nature of land used for SEZs, non-compulsory acquisition/ procurement etc. This is one of the reasons that most of the SEZ developers acquire land for developing IT/ITES since the land requirement is Study on how to revive the attractiveness of SEZs in India? 24 less as compared to multi-product SEZs. Outlook: These factors call for a review of all land related aspects of the SEZ policy so as to assess their underlying rationale and reasonableness. This would include aspects like minimum area criteria for SEZs, vacancy and contiguity norms, processing /non-processing Zone stipulations, permissible broad-banding within sectoral SEZs etc. This assessment would require adoption of a scientific basis that gives primacy to techno- economic considerations like scale of operations, work force strength and nature, nature of input and infrastructure requirements, nature of emissions / effluent treatment requirements of the units etc. C. State level commitment and support Issue: Coordination issues between departments of the Central Government (DOR and MOEF etc.) and between the Centre and the State Governments, which undermine the objective of having a Single Window Mechanism. Inordinate delay in getting approvals for setting up the SEZs results in inconvenience for developers as they have to get approvals from many state departments. Also the State governments have failed to provide certain facilities like exemption from state levies and taxes, provision of water, electricity and basic infrastructure in most of the States. Measures taken: The States have been directed to enact State level SEZ Act & Rules so as to enable developers for smooth implementation of SEZ projects. A formulation in this regard was circulated to all the State Governments and Union Territories in January 2008. However, only a few States like Gujarat, Haryana, West Bengal, Madhya Pradesh, Uttar Pradesh, Tamil Nadu etc. have put such mechanisms in place. Implications: State Governments are important stake holders in the implementation of the SEZ policy since it enables the States/UTs to gain significantly by way of increased investment, employment and overall development. The single-window mechanism would help to reduce the gestation period of the project and improve overall business confidence in the SEZ framework. However, the states commitment to facilitate enabling infrastructure remains a key concern. Outlook: Though the SEZ Act contains provisions that give it an overriding effect over inconsistent provisions in other legislations, it has not translated at the ground level in terms of providing an effective single window mechanism at the State level. Effective steps in this regard can reduce the inter-state disparities in the success of the SEZ program, and enable less developed States to catch up. D. Norms for non-processing zones Issue: The non processing zone is used by the SEZs for creation of support infrastructure. The guidelines for development and disposal of infrastructure created in non-processing zones have not been outlined, leaving Study on how to revive the attractiveness of SEZs in India? 25 room for ambiguity and interpretation. Due to the absence of clear norms and guidelines in this regard, the development of infrastructure in non-processing zones has not been undertaken by many developers on the grounds of not being focused on the SEZs. Measures taken: The government has proposed various measures and guidelines for developing infrastructure in non-processing zones. It came up with norms and draft development guidelines for building infrastructure in non-processing zones. The guidelines specify an overall ceiling on land utilization among various activities (infrastructure, open spaces and circulation) and floor space utilization within each category of infrastructure development- residential, commercial and other facilities. Furthermore, it clarifies that the construction of a non- processing zone could be allowed in a phased manner, wherever possible, linked with the actual level of activities generated in the processing area. Implications: This has reduced the ambiguity about the utilization pattern and probable phasing of non-processing zones. However, the conformity to overall ceilings has limited developers flexibility to decide about the product mix as per their own business plans. Outlook: The clarification and guidance towards overall physical planning should encourage more developers to earmark non-processing areas within their projects. Also, it should provide a thrust toward a balanced product mix of components of support infrastructure, in line with an integrated/self-sustainable development, rather than a developers tendency to maximise value through focus on a single high-yielding asset. E. Imposition of Dividend Distribution Tax Issue: With the government ruling, the SEZ Developers are liable for DDT @ 15% (plus applicable surcharge and cess) on dividends paid, declared or distributed. This move has given a severe hit to the tax relief exemptions given to the developers of SEZs who will no longer get 100% tax deductions. Measures taken: Under discussion, no action has been taken yet. Implications: Due to the imposition of DDT and MAT, there has been a considerable slowdown in growth of exports from SEZs. Most of the SEZ developers are either seeking more time from the government to execute their projects or surrendering the projects altogether. Outlook: The imposition of MAT and DDT will not only affect exports from SEZs and job creation but also discourage the inflow of foreign and domestic investments into them. The government will have to come out with new sets of guidelines to revive SEZs which have lost their sheen after imposition of certain levies and proposal to take away tax incentives. F. Exit Strategy Issue: The SEZ Act does not allow the sale of land by the developers in the SEZ (processing and non-processing zone). Study on how to revive the attractiveness of SEZs in India? 26 The dilutions in tax benefits over the years, including the introduction of MAT and DDT, have made SEZs less attractive for developers. The restrictions which deny the developers an exit option, would add to their woes. Measures taken: The government has allowed developers to sell their stake partly or fully to other promoters and firms, including foreign real estate players, who will now be able to own SEZs in India. A request for transfer or dilution of equity by the developers has also been approved subject to the seamless continuation of SEZ activities. The aim was at helping developers in debt, unable to develop projects in the wake of a slowdown in SEZ activity and uncertainty over tax incentives. Implications: The purpose is to help developers exit the SEZ business in case of rising debt and other uncertainties. SEZs are increasingly becoming less attractive for developers, investors and companies and the number of fresh proposals being considered by the BoA has also seen a visible decline. This is due to long gestation period associated with commencing SEZ projects and shortage of funds available with the developers due to the recessionary economic conditions. With the new move, the SEZ will stay intact, only the ownership changes. It does not change the core business of the SEZ. Outlook: A clear but a tighter exit strategy would encourage sizable foreign and domestic investments in SEZ projects in the medium to long term, while ensuring that transfers are made to entities of comparable or higher order in terms of their net-worth or capability, in our opinion. Issues common to unit and developer G. MAT implication on SEZs Issue: The MAT of 18.5 per cent on the book profits of Special Economic Zone developers and units has adversely affected the sector. Under the proposed Direct Tax Code (DTC), SEZ units set up till 2014 will continue to get profit linked tax exemptions. However, imposition of MAT with an effective rate of nearly 20 per cent, nullifies the impact of any such incentive. It has proved to be a deterrent for small companies, especially IT companies, in tier II and III cities, which are looking at expansion in SEZs. IT companies have been migrating to SEZs as tax breaks under the Software Technology Parks of India (STPI) scheme have been abolished. Measures taken: The government has extended MAT to developers of SEZs and units operating within them. There has been a hike in MAT to 18.5% from existing 18% in order to ensure equal sharing of the corporate tax liability after reducing the surcharge on corporate taxes to 5% from 7.5%. Implications: This move by the government will severely impact small and medium enterprises operating in the SEZs. It will take away the attractiveness of SEZs since the primary objective of the SEZs is to provide tax free trade in order to promote exports. Study on how to revive the attractiveness of SEZs in India? 27 Outlook: The levy of MAT on SEZs will have a significant negative impact on these tax-free export zones as it diminishes the benefits that SEZs offered for developers over other commercial real estate asset classes. It is a major setback for both developers and units in the SEZs which would discourage investments in the sector. The government will have to consider roll-back of MAT in order to keep SEZs buoyant. H. Proposed DTC bill Issue: The DTC Bill proposed to change the scheme of direct tax incentive available to an SEZ developer from profit linked incentive to investment linked incentive. It also provided for a transition provision to the effect that all SEZ notified on or before 31 March 2012, shall be entitled to profit linked incentive. Thus, deductions to SEZ developers notified after 31 March 2012 and SEZ units commencing operations after 31 March 2014 are proposed to be investment-linked and not profit-linked, which suggested evading all the benefit granted to SEZ units or developers of the same. Measures taken: The government will bring up the DTC bill in the monsoon session in order to get the approval of the Cabinet, after which the bill will be finally implemented. Implications: It will regress the growth of SEZs because the shift to investment- based deductions will demoralise the low capital intensive projects, particularly in the IT/ITES sector, since they require lesser investments as compared to other SEZs. It will also impact the large size SEZs which follow a policy of leasing and only act as infrastructure provider, since cost of land will not be considered as capital expenditure, as a result of which the SEZ developers will never be able to claim tax relief on land cost. Hence, overall, it will be a dampener to the investment sentiment of the investors in SEZs. Outlook: The shift from profit-linked incentives to investment-linked incentives will be beneficial to SEZ developers and manufacturing based units in SEZs which require huge initial capital investment and a long gestation period as compared to non-capital intensive IT/ITES units. The companies operating in captive SEZs would benefit as they invest in creation of infrastructure. HHH Study on how to revive the attractiveness of SEZs in India? 28 I n order to understand the concerns of various stakeholders of the SEZ policy in India, such as developers, co-developers and units amongst other interested parties, an effort was made to accommodate their opinions on different aspects of the SEZ scheme, probing them on how to revive the attractiveness of the concept of SEZs. For this purpose, a common questionnaire was prepared and circulated to all the necessary stakeholders including but not limited to the SEZ Developers, Co-developers, Units, Researchers, Academicians, etc. by the Chamber. Subsequently, a cumulative response sheet was prepared in order to analyse the responses. Cumulative Response Sheet of Developers/ Co-developers and Units S. No. Question Sub-question Answer 1. Since the setting up of your SEZ or, as the case maybe, SEZ unit, how has your ex- perience been about the SEZ scheme, with respect to the follow- ing parameters: Real Estate cost benefits (i.e. cost of acquiring land at cheaper rate) The policy has fully delivered The policy has sub- stantially delivered The policy has failed to deliver Not Ap- plicable Customs/ Excise duty Sub-contracting facility EaseofOperations FDI investments Repatriating export ben- efits No licensing requirement for imports seZ QuestIonnaIre & resPonses receIved chaPter 5 Study on how to revive the attractiveness of SEZs in India? 29 2. Please give your opinion: Whether the SEZ Act has been able to provide the in- tended stable policy frame- work for development of SEZs in India? Most Con- vinced Somewhat Con- vinced Least Con- vinced - Whether the SEZ policy has been able to generate additional economic activ- ity? Whether the SEZ policy has been able to promote investment from domestic and foreign sources? Whether the SEZ policy has been able to create sufficient employment op- portunities? Whether the SEZ policy has been able to create the desired infrastructure facili- ties? 3. Please rank the fol- lowing (give your opinion): Whether the operational SEZs have been able to create desired industrial infrastructure in the coun- try? Most Con- vinced Somewhat Con- vinced Least Con- vinced - Whether the operational Single Window mechanism should be a pre-condition for State Governments, for approval of SEZ projects in that State? 4. Whether uninterrupt- ed availability of tax incentives has been the single most im- portant factor for the growth of SEZs? _ Most Im- portant Moderate Somewhat Important - Study on how to revive the attractiveness of SEZs in India? 30 5. The Government should consider ex- tending the income tax benefits to the en- tire value chain in an SEZ instead of only the end exporter. Likewise, inter-SEZ transactions should qualify for income-tax incentives. _ Most Con- vinced Somewhat Con- vinced Least Con- vinced - 6. Concerning the op- erations of SEZs, do you agree that the Government should follow the duty fore- gone concept and that there should not be any customs duty on value addition made in the SEZs? (In other words, while effecting sale in DTA, the customs duty to be levied on such products should be equal to the duty ex- emption availed on import of inputs and not the customs duty applicable on finished goods.) _ Most Con- vinced Somewhat Con- vinced Least Con- vinced - 7. Whether changing/ amending any of the fiscal incentive for SEZs should be done through the amend- ment of SEZ Act followed by amend- ment in the relevant fiscal statue, and not vice versa? _ Most Con- vinced Somewhat Con- vinced Least Con- vinced - Study on how to revive the attractiveness of SEZs in India? 31 8. What are the impor- tant factors frustrat- ing the growth of the SEZs? Instability of SEZ policy In- sofar as the imposition of MAT/ DDT is concerned? Most Im- portant Somewhat Important Least Im- portant - Non-availability of single window mechanism at State Government level (in many States)? Policy and laws relating to land acquisition? Lack of political determina- tion/ state of indifference, both at central and state level. AnyOther-pleasespecify 9. What could be the important factors to revive the growth of the SEZs in India? Availability of a stable poli- cy framework Most Im- portant Somewhat Important Least Im- portant - Better coordination between the ministries at central level (more particularly between the Ministry of Finance and Ministry of Commerce) Better coordination be- tween the Centre and the State Governments Putting into action effective single window mechanism at State Government level Providing uninterrupted tax incentives- Abolition of MAT/ DDT. 10 Should the Govern- ment review the poli- cy relating to SEZs? If yes, what are the impor- tant aspects, which need to be re-looked? Yes No - - See various Suggestions conforming to the re- sponses of the SEZ questionnaire Following the questionnaire, various concerns and important aspects required to revive the attractiveness of SEZs in India were highlighted. In all 265 responses were received, out of which 40% were by SEZ developers, another 40% were by the units operating in SEZs and remaining 20% were from other interested p[arties, such as consultants, researchers, etc. Analysis of Responses Received 1. Overall effectiveness of the SEZ policy To fully understand the overall stability and effectiveness of the SEZ policy in India, the Study on how to revive the attractiveness of SEZs in India? 32 very first question asked to the respondents was to rate the SEZ policy on account of the following important parameters: Real Estate cost benefits (i.e. cost of acquiring land at cheaper rate) Customs/exciseduty Sub-contractingfacility Easeofoperations FDIinvestments Repatriatingexportbenefits Nolicensingrequirementforimports Onacumulativefront,theresponsescollected reflects that majority of the stakeholders were of the opinion that the policy has delivered substantially (or moderately) on most of the above-mentioned parameters. However, a high percentage of nearly 30% of the constituents have also claimed that the policy has failed to deliver on the parameter of FDI investments. On further segregation of the responses, it was found out that nearly 46% of developers/ co-developers have claimed that the policy has fully delivered on exemption of Custom/ Excise duty, while nearly 30% of the developers/ co-developers have claimed that the policy has failed to deliver on the parameter of attracting FDI investments to India. From the point of view of units operating in SEZs, it was found out that approximately 30% of the units have claimed that the policy has failed to deliver on the parameter of Real Estate cost benefits, whereas 46% are of the opinion that the policy has fully delivered on the aspect of Custom/ Excise duty exemption. Similar trends were also observed in the responses collected from SEZ advisors, consultants, researchers, etc. Hence, it can be concluded that the overall effectiveness of the SEZ policy for most of the stakeholders has been below average or moderate. As per the industry experts, one reason for such state of SEZs in India is that the policy was brought into existence in haste, without understanding the imperfections in our country. As of now present controversies about SEZs are dominated by issues of land acquisition and displacement of cultivators and others dependent on land for their livelihood. As a result, these commercial hubs have now become a bone of contention where farmers fear loosing their only means of livelihood. Considering the social unrest being experienced across various States, different States are required to adopt a pragmatic and scientific approach while developing SEZs in India. 2. Intended stable policy frame- work for development of SEZs in India The next question enquired as to whether the SEZ Act has been able to provide the intended stable policy framework for development of SEZs in India and achieve the desired objectives of: Generation of additional economic activity Promotion of investment from domestic and foreign sources Creation of sufficient employment opportunities Study on how to revive the attractiveness of SEZs in India? 33 Creation of desired infrastructure facilities Though the launch of SEZ policy in India was done amidst various fiscal incentives and promises including a stable and hassle- free operating environment, the same has been subject to constant revamps which has tarnished Indias attractiveness as an investment hub. Overall,thestabilityofthepolicyisamajor concern, with almost 57% of the stakeholders merely convinced about the intended stable policy framework of the SEZ policy. Onfurtherscreeningofeachofthedesired objectives of the scheme, 50% of the stakeholders are moderately convinced about the generation of additional economic activity and creation of sufficient employment opportunities through the SEZ policy. As high as 46% of the stakeholders are of the opinion that the SEZ policy has not been able to create the desired infrastructural facilities and 40% consider that the policy has been unsuccessful in promoting investments from domestic and foreign sources. Though the SEZ policy has been a huge contributor to enhancing Indias exports, the lack of stability of the policy has rendered the policy unworthy to the investors. With the implementation of the SEZ Act, 2005, though the policy guidelines relating to SEZs became transparent, removing bureaucratic hurdles, giving the concept of SEZs a defined structure, however, SEZs still face several contentious issues that need to be resolved by policy makers to attract domestic and foreign investors who are wary of committing to such high stake projects. 3(a). Creation of industrial infrastructure The next question was whether the SEZs have been able to create the desired industrial infrastructure in the country. The SEZ Act, 2005 was implemented with the expectation of facilitating large flow of foreign and domestic investment to the SEZs, and hence, contributing to improvements in infrastructure. The SEZs were envisaged to act as catalysts for growth. The simplification of the procedures for development, operation and maintenance of the SEZs and the fiscal incentives offered were expected to spur investment and promote industrial activity. Cumulatively, almost 50% of the stakeholders stated that they were somewhat convinced that the desired industrial infrastructure has been created in the country. In addition, nearly 30% were not at all convinced about the creation of industrial infrastructure. Only,20%havecommendedthattheywere most convinced about with the level of infrastructure created by the SEZs. Keeping in mind the development of SEZs in far off areas and the infrastructure facilities provided there, it can be concluded that the SEZ policy has been instrumental in the creation of necessary industrial infrastructure. However, constant changes to the SEZ policy resulting in inadequate support from the government, has degraded the situation. Hence, the government needs to provide stable policy framework overtime, in order to attract new investments in the sector. Study on how to revive the attractiveness of SEZs in India? 34 3(b). Single Window Mechanism In order to keep the functioning of SEZs smooth and avoid inordinate delay in the approval process, the single window mechanism was adopted for setting up and development of SEZs. However, the effectiveness of the single window mechanism has been under the scanner for a long time now. Till date, only a few states have adopted the approach of single window mechanism. The SEZ Act, 2005 provides that developers get their clearances not only at the central level but also in states at a single place. It is with this intent that single window mechanism was included in the question. A staggering 70% of the respondents are most convinced that the single window mechanism should be a pre-condition for State governments for approval of SEZ projects in that State. This would rid the investors of all the delays in the process of setting up or development of SEZs and hence, would promote the SEZ policy in a strong way. 4. Uninterrupted availability of tax incentives One of the main reasons of investing in an SEZ is the availability of various tax incentives and other fiscal advantages. Hence, it can be stated that uninterrupted availability of tax incentives is the single most important factor for a SEZ Developer/ Co-developer and a unit. The proposed DTC bill and inconsistencies of Union Budget 2012- 13 with regard to the promised tax breaks and incentives for SEZs, has hampered the credibility of SEZ scheme. The cumulative responses from all the stakeholders reveal that almost 70% of the respondents believe that uninterrupted availability of tax incentives has been the single most important factor for the growth of SEZs. 5. Extension of income-tax benefts The income tax benefits provided by the SEZ policy are available to only the end- exporters and not the entire value chain, Study on how to revive the attractiveness of SEZs in India? 35 thereby, imposing significant cost on others. A total of 74% of the respondents are of the view that the income-tax benefits should be made available to the entire value-chain. This aspect gains importance because there are many integrated plants where different SEZ units supply goods to other SEZ units, however, only the last unit in the value chain gets the income tax exemption, which is effecting exports out of India. This does not provide a just and fair method of giving tax exemptions and hence, a more uniformed approach should be adopted. 6. Duty Foregone Concept The goods sold from SEZ to DTA are considered import by DTA and full import duty is levied on such sale, which causes the value addition done by the SEZ unit to be charged to import duty as well. However, ideally the customs duty to be levied on goods sold should be equal to the duty exemption availed on import of inputs and not the customs duty applicable on finished goods. The responses collected reveal that 65% of the stakeholders support the fact that the concept of duty foregone should be made available to all SEZs. There have been arguments whether the internationally accepted duty foregone concept should be made applicable for sale of goods from SEZ to DTA units. However, till date SEZ units are required to pay duty for the value addition and thus, the issue remains a major concern. 7. Amendment in fscal incentives available Many of the developers/ units are unsure of investing in India due to its political instability and instability in the policies relating to the SEZs in India. An amendment to the SEZ Act and a subsequent amendment in the corresponding fiscal statue will ensure the investors clarity and boost their confidence. Overall,76%ofthestakeholdersbelievethat the amendment should be first introduced in the SEZ legislation and subsequent amendments should be done in the relevant fiscal statutes to give effect to the amendment made to the SEZ Act. This would provide more credibility and stability to the law relating to SEZs. Study on how to revive the attractiveness of SEZs in India? 36 8. Factors frustrating the growth of the SEZs An attempt was made to analyse the various important factors that are responsible for frustrating the growth of the SEZs. The following mentioned factors frustrate the growth of SEZs in India: 8.1 Instability of the SEZ policy insofar as the imposition of MAT/DDT is concerned: Nearly 80% of the respondents have stated this to be the most important factor which reflects the foremost importance of the stability of the policy. 8.2 Non-availability of the single window mechanism at the State Government level: Another 74% of the respondents have stated this to be the most important factor in frustrating the growth of SEZs in India, while, 26% consider it to be somewhat important. 8.3 Policy and laws relating to land acquisition: Nearly 60% of the constituents are of the opinion that ineffective policies and laws relating to land acquisition is one of the most important factors circumventing the growth of SEZs. 8.4 Lack of political determination/ state of indifference both at the central and state level: Time and again changes made to the policy framework relating to SEZs has raised serious doubts regarding the stability of SEZ policy and the state of indifference reflected by the State and Central government. As high as 80% of the respondents are of the view that this is one of the major reasons frustrating the growth of SEZs in India, 17% have rendered this to be somewhat important and 3% have claimed this to be the least important factor. 9. Important factors to revive the growth of the SEZs in India The final question in the questionnaire related to the important factors to revive the growth of the SEZs in India: 9.1 Availability of a stable policy framework: An astonishing 91% of the respondents have stated this to be the most important factor required to revive the growth and attractiveness of SEZs in India. 9.2 Better coordination between the ministries at the Central level (particularly the MoF and MoC): To this question, another 91% of the constituents have stated this to be the most important factor in reviving the growth of SEZs. 9.3 Better coordination between Centre and State governments: As high as 82% of the constituents have stated that this is one of the most important factors for the growth of SEZs in India. 9.4 Putting into action the effective single window mechanism: 85% of the constituents have stated that this is one of the most important factors in reviving the attractiveness of SEZs to the investors. 9.5 Providing uninterrupted tax incentives Abolition of MAT/DDT: Since availability of tax incentives is one of the major attractiveness of investing in SEZs, 88% of the respondents have stated this as the most important factor in regaining the lost sheen of SEZs. Study on how to revive the attractiveness of SEZs in India? 37 Suggestions conforming to the responses of the SEZ questionnaire Various respondents were asked their views on whether the government should review the SEZ policy and if yes then, what are the important aspects which need to be relooked. Some of the suggestions made by the respondents have been discussed below: Having a stable policy framework is of prime importance to majority of the stakeholders. The proposed implementation of Direct Tax Code has hampered the interests of various stakeholders who view such changes as a hindrance to the overall interest of a stable, long term, policy framework. Issues conforming land-related aspects such as minimum area requirement, contiguity norms, processing/ non-processing zone stipulations etc. The government should be more liberal in issues relating to the land requirement and provide developers the flexibility to expand across all sectors. This will help in having balanced growth of all SEZ sectors rather than dominance of one particular sector. The SEZ policy should focus on providing benefits which would help in creating better infrastructure facilities. Hence, the SEZ policy should encourage investments by providing better interest rates than banks so as to make the sector more attractive to the investors. Loans should be made available to SEZ developers and units at cheaper rates which would lead to increased spending in the economy There should be broad-banding of SEZs by way of clustering of similar units to achieve economies of scale in creating and operating common facilities. However, the similarity of units should be achieved through including sectors that have similar characteristics and not necessarily units from the same sector. The SEZ policy remove hurdles in setting up facilities in the non- processing area. The BoA should provide relief to developers by being liberal in approving such facilities. The effective implementation of the Single Window Mechanism. As discussed earlier, till date, only a few states have fully implemented the Single Window Mechanism. All the States must implement it in totality so as to speed up the process of setting up of SEZs and to avoid red-tapism. The fiscal incentives made available to investors in the SEZs should be retained as per the original SEZ Act. Investments in SEZs are done with a long-term perspective and changes to the fiscal incentives hamper the sentiments of the investors who become wary of making any new investments. The SEZ policy should have a dispute-redressal mechanism. Study on how to revive the attractiveness of SEZs in India? 38 Such a mechanism would help in addressing the issues of developers more quickly and efficiently. ThegoodssoldfromSEZtoDTAare sold at full custom duty. As a result of this, the buyers in DTA are either (i) not willing to buy from SEZ, or (ii) ask for lower tariff value for procurement from SEZs. On the contrary, these DTA units avail the custom duty concessions on procurement from countries with which India has Free Trade Agreement (FTA). Hence, the government needs to address this issue. TheSEZpolicyshouldbere-looked towards giving thrust to other sectors such as manufacturing so as to have a uniform growth across the various sectors. Last, but not the least, there should be periodic review of the SEZ policy by way of regular interaction with the Industry. HHH Study on how to revive the attractiveness of SEZs in India? 39 I ndia has a well established track record of its own successful experience with EPZs and export oriented units. The development of SEZs is of great importance to our economy in order to support Indias target of becoming a developed nation. Though a look at the past performance of SEZs in India supports the fact that SEZs have been able to increase exports with each passing year, provide employment to a large number of people, however, there is a need for more rational and balanced approach towards keeping the overall policy framework of SEZs stable over time. The sector-wise distribution of SEZs reveals that there has been an inclination towards setting up IT/ITES SEZs out of the various otherformatsavailable.Onereasonforthis is the small land requirement for such an SEZ whichisonly10hectares.Ontheotherhand, multiproduct SEZs which have large land requirement account for less than 5% of the total notified SEZs. There is a need to promote multiproduct SEZs as they act as catalyst for export growth, employment generation and income creation, infrastructure development and ultimately, economic progression. In long run the competitiveness of SEZs can be sustained only with balanced dispersal of investment across all sectors and states. In this regard, the government has proposed reducing the minimum area requirement for large-scale SEZs. When implemented, this move will help in making the distribution of SEZs more balanced across various sectors. Moreover, there have been regular disputes over the issue of land acquisition. Time and again, we have witnessed protests from farmers alleging that the government has grabbed their land pieces. In order to overcome this problem, the Land Acquisition Bill (2011) was introduced which provides just and fair compensation to the displaced farmers and also makes it compulsory for 80% consent of people of any area where land is to be acquired. Along with this initiative of the government, there is a need to educate people and create awareness among them about the benefits they can derive from the development of their region by setting up of SEZs. Often, there have been coordination issues between Ministries of the Central government. Every now and then, concerns have been raised by the MoF regarding loss of revenue to the Government by way of providing tax exemptions/ concessions to SEZs. As a result, the Finance Ministry through the Finance Act, 2011 imposed MAT on SEZ developers/ units and DDT on SEZ developers. In addition to this, the proposed DTC bill has further reduced the attractiveness of SEZs where the income tax incentive available to SEZ developers is conclusIon chaPter 6 Study on how to revive the attractiveness of SEZs in India? 40 going to change from profit-linked incentive to investment-linked incentive. The impact is going to be higher in case of IT/ITES sector SEZs which require less capital investments as compared to the other sectors. All these fiscal policy changes together have caused a significant decline in the interest towards development of SEZs in last 2-3 years after a head start in 2006-07. Companies have either stopped or slowed down their expansion plans in SEZ in the absence of any clear policy framework. With the majority of IT/ ITES sector firms finding it difficult to continue operations in the SEZs due to the imposition of MAT and the proposed DTC bill, we may expect the focus to shift to multi-product and sector-specific manufacturing-based SEZs which require huge capital investment and have a long gestation period. All of the above mentioned issues have not only adversely affected the future prospects of SEZs, but have also raised doubts on the governments promise to provide a stable policy framework for the smooth functioning of SEZs in India. Till date, only 39% of notified SEZs have reached the operational stage. With the number of new proposals falling drastically post-2008 and the demand by developers also going down, there needs to be an increase in the benefits offered by SEZs in order to keep them attractive. To facilitate wrinkle-free functioning of SEZs, there is a need to integrate the various departments involved such as customs, sales tax, and environment and pollution control. Such integration is possible only if a forward-thinking policy is put in place, like effective implementation of single window clearance scheme. However, despite all odds, the SEZs in India have played a very important role in promoting and diversifying exports, creating employment and attracting investments, and hence in the overall progress of the economy. Generally, there has been misconception about the SEZs either on account of either (i)landacquisition;or(ii)labourlaws;or(iii) fiscal incentives. This perception is largely due to there being lack of education or awareness about the SEZs amongst the larger section of political system and other concerned. For instance, compulsory land acquisition for SEZs is not allowed. Likewise, there is no relaxation to SEZ Developers or Units from labour laws. Further, there have been numerous amendments made to the SEZ Rules based on the concerns from different quarters and other exigencies. Having said that there have been concerns raised by the Ministry of Finance time and again that the Government is foregoing huge revenue by providing tax exemptions/ concessions to the SEZs. Given the fact that the SEZ scheme could evoke interest of the investors mainly because of the incentives offered by the scheme, the concerns of the Ministry of Finance appears to be unfounded. The SEZ Act 2005, which provides the fiscal incentives, was passed by the Parliament after a long consultation process with the stakeholders. It is therefore imperative that the legislative intent is respected and implemented in spirit. Any scheme would require reasonable time to deliver on Study on how to revive the attractiveness of SEZs in India? 41 expectations. Needless to say, whosoever commits investments in a scheme based on thepromisesmadebytheState;onewould righteously hold legitimate expectation that the State would fulfill its promises. It is in this context that the imposition of MAT on SEZ Developers/ Units and imposition of DDT on the SEZ Developers introduced by the Ministry of Finance through the Finance Act, 2011 have not been received well by the SEZ stakeholders. This has not only adversely impacted the prospects of SEZs considerably, but also has led to erosion of trust and faith in the Governments credibility to provide a stable policy framework. Difference of views between the two Ministries, namely Ministry of Finance and Ministry of Commerce & Industry has led to great uncertainty about the stability of fiscal policy/ tax regime for SEZ Developers and Units. Stability of policy has gone for a toss time and again. This has, on the one hand, left the existing investors jittery, and other the other hand, has kept the potential investors at bay. There ought to be concerted efforts by all the arms/ ministries of the Government to keep the credibility of the Government intact. In order to keep their attractiveness intact, there must be some relaxation in the norms to help investors view SEZs positively. The following are some of the recommendations: Proactive measures on the part of the Government in order to maintain a fine balance between relaxations of laws and preventing creation of monopoly or exploitation. Setting up of SEZs in under-developed regions and building of social infrastructure should be encouraged. In case of land acquisition disputes, proper rehabilitation plan and its effective implementation should be chalked out by the government while finalizing the SEZ plan. Theremustberationalizationofincentives offered by implementing clearer rules and procedures to attract investors. Clarity, transparency and greater awareness are required across various socio-economic groups for confidence building about the future prospects and outcomes of such projects. Based on past experience, should there be any need to have greater checks and balances, the Government should do it on a constant basis. At the same time, depending on the ever dynamic internal and external environment and business scenario, the Government should be proactive enough to make quick progressive adjustments to benchmark our laws vis--vis best global practices. SEZ Policy has contributed significantly in fostering the desired objectives of the SEZ Act, and given the stable policy framework, holds tremendous potential to further contribute in a big way. The onus of reviving the attractiveness of SEZs, therefore, lies on the Government by providing a stable policy framework and an enabling business environment. HHH Study on how to revive the attractiveness of SEZs in India? 42 CONTACT - KNOWLEDGE PARTNERS Mr Rohit Kumar Head of Research, India DTZ #804 Time Tower Mehrauli-Gurgaon Road Gurgaon 122 002 - INDIA Tel: +91 124 459 7500 Mobile: +91 98736 92967 Mr Hitender Mehta Partner Vaish Associates Advocates 803, Tower A, Signature Towers South City-I, NH#8, Gurgaon 122 001 (India) Phone: +91 124 4541000 Fax: +91 124 4541010 www.vaishlaw.com Study on how to revive the attractiveness of SEZs in India? 43 O n a recent flight from Houston to Dubai, while indulging my customary flight rituals of avoiding eye contact with co- passengers who look like they are in a chatty mood, browsing through the nowmemorized list of movies on offer, and catching up on some general reading, I came across a very interesting article about the mission at 3M to remove hairballs from its supply chain. Hairballs is apparently a term coined by George Buckley, former CEO of 3M, to describe the large complexities that are built into the supply chain at 3M. The main example quoted in the article was about the adhesive picture hooks manufactured by 3M that travel a total of 1300 miles and make 4 pitstops along the route before the simple hook is born. Now depending on who you are this revelation has different implications for you. A financial investor will look at it as a large inventory carrying cost which obviously eats away at the margins. A marketing professional may link this to the added complexity of the marketers job at 3M to be able to identify not just present trends, but to be able to predict what will be appealing to the consumer 150 days down the line when the first batch rolls out. An accountant may perhaps lose sleep over the treatment of the work in progress inventory when filling annual returns its not difficult to imagine that if a company has an annual revenue of almost 30 billion dollars, and if its products have a production lifecycle of 120 days on average, then the most prudent accounting treatment of the WIP can mean the difference of a few hundred million dollars! A consultant would of course find the article to be a good business opportunity and immediately try to figure out means of establishing contact with Jim Welsh, the present lead at 3M who has been assigned the task of removing these hairballs. As a logistics professional and closet academic, I have my own observations on the article. For example, I am most fascinated by how such a complex production system came into existence in the first place. I would imagine that it was not the result of a deliberate attempt by the 3M management to sabotage its own supply chain. Perhaps these complexities are not the result of a single incorrect decision but a culmination of smaller iterative events perhaps an adhesive factory was started for industrial adhesives in place A, that later had underutilized capacity which got diverted towards making these now (in) famous hooks. Of course, this is not the only hairball being combated by the supply chain professionals at 3M. Quite possibly, the iterative processes creating high levels of complexity are small events that though unnoticeable and insignificant on their own, snowball into large hairballs choking a supply chain worth billions of dollars. Yet coughIng uP haIrballs tacklIng corPorate IneFFIcIencIes Mr. Vineet Sharma, Director, Oil Field Warehouse & Services Limited Study on how to revive the attractiveness of SEZs in India? 44 some of these may be a result of financial analysis and are deliberate decisions. For example, an adhesive factory comes up for sale because the previous management has gone bankrupt. Buying the factory would add 500 miles to your product supply chain. But when you compare the savings from acquiring this bankrupt factory (compared to market price) with the present value of the future costs of shipping over the additional 500 miles, the savings may well outweigh the costs, making the purchase of the factory a financially viable decision. But all this is mere speculation and not the real reason for writing this article. My two key take aways from the article were: 1. Even the biggest and most successful companies are not operating in the most efficient and cost effective manner 2. In order to remain successful, you need to have the strength to admit when you have made a mistake and pool in all the resources at your disposal to fix it The first point indicates the immense potential of unidentified opportunities that exist in all businesses. At a time when managers globally face growing challenges to deliver growth, the identification and elimination of hairballs can drastically add to the companys bottom line. The second point is equally important. It is human nature to be corrupted by power and success. An American study on the major lottery winners in the past two decades had found that a large majority of winners had lost all of their winnings due to large financial gambles that they did not fully understand. The underlying cause in all of these cases was that winners somehow began attributing their success to some intrinsic capability instead of extrinsic luck. They thought they had become financially smart overnight. I am not suggesting that humility is the key to business or professional success. The obvious lesson is this: do not accept the status quo, even if it has been in place for years without the system breaking down. This translates into different actionable items, if you may, depending on who you are within your organization. At the corporate level it means that a company needs to keep re-visiting its strategies, as well as capabilities in order to ensure that the two are in line with each other. A company should be able to formulate a strategy that leverages its capabilities. At the same time, it needs to grow capabilities to support its strategy. The frequencies of these reviews may vary not too commonplace to lose their importance but not too sporadic or far apart so as to be caught by surprise. What is important is that these reviews need to become a core part of the corporate strategy. Agility and response to change is sometimes not given due importance and our modern computer age has ample examples of giants that have fallen because they were caught sleeping. At an operational or executive level, managers need to cultivate an environment that allows all employees to challenge the status quo freely. This statement has greater implications than may be obvious at first glance. If the smallest member of your team is to truly participate in a meaningful dialogue Study on how to revive the attractiveness of SEZs in India? 45 challenging the status quo of the company, he first needs to have at least some insight into the overall functioning of the company. Lack of cross-functional communication within an organization can lead to creation of silos of information that never get converted to knowledge. Lastly, a companys ability to challenge the status quo does not need to be directed inwards alone. Eliminating internal hindrances can always add to an organizations bottom line. However, a companys ability to identify unnoticed inefficiencies for its customers will allow it to add to its top line. Admittedly, this can be challenging. You may not have much access to your customers internal operations. Sometimes a customer may not appreciate a vendor doing the fault finding for him. But remember, at the end of the day, your success is directly linked to your customers success. For example, OWS was invited to bid for a tender for sea transportation for coated pipes from UAE to Oman. The prospective customer had completed similar projects in the past and the tendering process was quite straight forward. While we did submit a bid for transportation by sea, we attached a cover letter that respectfully outlined that it was an inefficient means of transportation for this particular job. We made the case that there was a 400% increase in probability of damage in case of sea transport when compared to the alternative we had in mind. This caught the clients attention who called us to pitch our idea instead. We demonstrated that besides the inherent risk all sea going cargo is exposed to, in this case the coated pipes were undergoing 6 different instances of handling and each instance presented a potential risk for damage. From past data they were able to verify that whenever a pipe was damaged, it was damaged during one of these 6 handlings. We made the case for transportation by road, suggesting that the operation would be much simpler, economical and eliminate 4 of the handling points in addition to excluding the risk of sea transport. The customer decided to scrap the sea transport tender and awarded the road transportation job to us on a nomination basis. We were also able to introduce added flexibility in our customers supply chain as they did not have to stockpile for a month before they had enough cargo to ship. Their inventory carrying cycle was reduced from 30 days to just one day we were transporting the pipes the same day that they were produced. At the end of the 6-month long project, we had transported 25000 tons of coated pipes across two national borders without a single incident of loss or damage. We thus see that in spite of our best efforts, gaps exist between the actual and ideal performances of all organizations. There is a real need to identify and eliminate these gaps. So take a cue out of the 3M story, and when you get back to work after reading this article, ask yourself which is the next hairball you are going to tackle. HHH Study on how to revive the attractiveness of SEZs in India? 46 Integrated busIness cIty M ahindra World City Jaipur Integrated Business City is an ambitious project by US $15.4 billion Mahindra Group which enunciates the success of Mahindra World City, Chennai Corporate Indias first fully operational Multi Sector SEZ. Perfectly positioned just off NH 8 Mahindra World City, Jaipur is a joint venture between MahindraGroupandRIICO,Governmentof Rajasthan. Spread over 3000 acres Mahindra World City has been master planned by Jurong Corporation, Singapore. Mahindra World City, Jaipur is planned to boost an all-round industrial growth across different segments of industry. There are dedicated SEZs for the following sectors: IT/ITeS (Corporate Indias Largest IT centric development in 750 acres) Engineering&RelatedIndustries Handicraft Gems&Jewellary Warehousing&Logistics Apparel&Furnishing DomesticTariffArea SocialInfrastructure Mahindra World City, Jaipur offers world- class infrastructure like wide-road network, stable power supply, relatively lower cost of operations, seamless data connectivity, amenities like food court, ATM, jogging tracks, amphitheatre, etc, professional operations & maintenance, scenic landscaping and more. Mahindra World City, Jaipur is being developed to meet the highest benchmark of infrastructure development with a keen focus on Sustainability. It has been identified as part of a list of 16 projects globally and of those only 2 projects in India by the Clinton Climate Initiative (CCI), a foundation promoted by Former US President Bill Clinton for sustainable development. Spread over 750acres, the IT/ITeS SEZ at Mahindra World City, Jaipur is Corporate Indias largest IT centric development. On 16 December 2006 it witnessed two of the biggest names in Indian IT Industry - Infosys & Wipro sharing the same dais and signing the MoUs to set up their operations at Mahindra World City, Jaipur. Due to large availability of commerce professionals Jaipur is also emerging as a Financial Processing Hub. The sentiment is echoed by the fact that when three of the industry stalwarts i.e. State Bank of India, ICICI Bank & Deutsche Bank decided to set up their Back End / Data Center Captive Operations at Jaipur, they had only one nameontheirminds;Mahindra World City, Jaipur. The Manufacturing zone of Mahindra World Mahindra World City Jaipur Ltd. 411, Neelkanth Towers, Bhawani Singh Marg, C-Scheme, Jaipur-302001 Board No: +91 141 3003455 | Fax No: +91 141 2243060 E-Mail jaipurinfo@mahindraworldcity.com| Website: www.mahindraworldcity.com/jaipur Study on how to revive the attractiveness of SEZs in India? 47 City would be spread over 750acres. Leading companies in the sphere of auto components, wire & cables, farm implement manufacturing and other machinery manufacturing are already part of Mahindra World City, Jaipur. To support the manufacturing activity a dedicated warehousing and logistics zone is also planned inside Mahindra World City campus. 41 companies have already signed-up with MWCJ in various zones viz. IT/ITeS, Engineering & Related Industries and Handicrafts, which include names like Infosys, Wipro, Tech Mahindra, Deutsche Bank, State Bank of India, ICICI Bank, EXL, Nucleus Software, Nagarro Software, Truworth, Girnar Soft, QH Talbros, Dynamic Cables, Poly Medicure, Gravita India, Knit Pro, Ratan Textiles etc. At the full capacity occupancy & operations level it is expected to attract investment of over Rs.10,000 crores and would create direct employment for approximately 100,000 people and indirect employment for 150,000 people. We invite organizations to partner us in our vision of creating a world class business ecosystem. HHH Study on how to revive the attractiveness of SEZs in India? 48 A ndhra Pradesh Industrial Infrastructure Corporation, an arm of Govt. of Andhra Pradesh, is a premier organization in the State, vested with the objective of providing industrial infrastructure through development of Industrial Parks, and Special Economic Zones. Over 325 Industrial Parks are established throughout the State, covering an extent of over 1,30,000 acres. The Industrial Parks and Special Economic Zones are playing a pivotal role, in attracting investments to the State both domestic & foreign, by providing multiple incentives. The Governments investor-friendly policies, state-of-the-art infrastructure, educated manpower, attractive incentive schemes etc., make Andhra Pradesh a choicest destination for Industrial Investment, particularly in the manufacturing sector. APIICs core functions: - Acquires land for Industrial Parks - Develop Industrial Parks and arrange other basic infrastructure for industry. - Performs the role of facilitator for industrial investment - Plans and develop projects under Project Development Promotion Partnership - Promotes infrastructure projects in public-private-partnership(PPP) mode - Nodal agency for all industrial projects including IT Parks, Biotech Parks, Apparel Parks, Special Economic Zones in the State In addition to providing infrastructure to industry, APIIC has promoted projects under Joint Venture and PPP mode, L & T Infocity, Mindspace, Integrated Township and Convention Centre, Golf Course in Hyderabad, L & T Hitech City at Vijayawada. Industrial Water Supply Project, to carry water from river Godavari to Visakhapatnam city, to cater the needs of Industry and Greater Visakhapatnam Municipal Corporation, Krishnapatnam International Leather Park, etc to name a few. The State is contributing 1/3rd of bulk drugs production in India. The Jawaharlal Nehru Pharma City in Visakhapatnam, for manufacturing bulk drugs and Formulations SEZ in Green Industrial Park Jadcherla, would place the State in the forefront in bulk drugs manufacturing, in the country, in the near future. To bridge digital divide and take Information Technology to Tier-2 Cities, IT SEZs are promoted in Visakhapatnam, Vijayawada, Tirupati, Warangal, Kakinada and Kadapa. APIIC is the nodal agency for establishment of Petroleum, Chemicals and Petrochemicals Investment Region(PCPIR) covering a sprawl of 603.58 sq.km with an investment of Rs.3.43 lakh crores between Visakhapatnam Kakinada Region and Special Economic Zones in the State. Andhra Pradesh State has highest number of notified Special Economic Zones (76 out of 380) in the country creating environment for rapid industrial growth in the State, thereby generate gainful employment. andhra Pradesh IndustrIal InFrastructure corPoratIon lImIted Study on how to revive the attractiveness of SEZs in India? 49 Andhra Pradesh Special Economic Zone, Brandix Apparel City, Jawaharal Nehru Pharma City in Visakhapantam, Apache Footwear in Nellore District Aerospace & Precision Engineering SEZ, in Hyderabad IT SEZs in Hyderabad, Visakhapatnam etc., are making strides in the industrial development of the State. To maximize utilization of gas for expeditious economic development of state APIIC and Andhra Pradesh Power Generation Corporation Ltd., a Special Purpose Vehicle Andhra Pradesh Gas Infrastructure Corporation (APGIC), APGIC has successfully secure 4 blocks (3 shallow and 1 deep water block) in KG basin covering 4,587 sq. mtrs auctioned under NLEP VIII and is in the process of developing State Gas grid and gas distribution to meet the requirements of industry and domestic. To promote the Semiconductor industry, which has a cascading effect on the electronic Hardware sector a dedicated SEZ Fab City, the first world class Solar PV Cluster in India, was developed by APIIC, in an extent of over 1072 acres near Hyderabad, close proximity to Rajiv Gandhi International Airport, Hardware Park and Electronic SEZ for manufacturing of water fabs, photo Volataic films. The project envisages investment of USD 10 bn. and direct employment potential of over 35,000 and four times of its as indirect employment in the next 10 years. Growth initiative to develop industrial parks in very revenue division, in coherence with the locational advantage for specific sector are on the anvil. APIIC has plans to upgrade infrastructure in the existing industrial parks and to provide Environmental Management initiatives for setting up eco- friendly industrial parks. Plans to have gas based captive power units in all the major industrial parks in the coming years. More focus on setting up of clusters in Food Parks, Automobile, Apparel/ Textile, Aerospace, EMS other than the established sector Adequae support would be extended to encourage SMEs in setting up their units in the State. The Corporation had over 500 employee Corporation playing a pivotal role in achieving the objectives of the Corporation, having its operations from every district of the state. APIIC has taken many initiatives to digitalize and to bring automation of the systems. Enterprises Resource Planning (ERP ) was implemented to ingrate and to provide quality service to the entrepreneurs and existing occupants in the industrial Parks/Special Economic Zones. SPECIAL ECONOMIC ZONES IN ANDHRA PRADESH APIIC is the nodal agency for the Special Economic Zones in the State of Andhra Pradesh. Andhra Pradesh has the distinction of having highest number of Notifies SEZs i.e., 75 against 114 approved SEZs Name of the Developer Noti- fied For- mal In Prin- cipal Total APIIC 17 0 0 17 APIIC JVs 6 0 0 6 Assisted by APIIC 20 6 2 28 Private Devel- opers 31 13 4 48 Urban Dept., Authority 2 14 0 16 TOTAL 76 33 6 115 Study on how to revive the attractiveness of SEZs in India? 50 Hectares Acres The extent covered under the above 115 Sezs 17,285.52 42,694.46 Notified SEZs 76 12,275.81 30,321.25 Formal Approval 33 2,500.03 6,175.00 In Principle Approval 06 2,509.68 6,198.90 TOTAL 115 17,285,52 42,694.46 Out of 76 notified SEZs in the State, APIIC has developed 17 SEZs at its own and also taken up 6. SEZs as a Joint Venture with private sector. Details are: SL.NO. LOCATION TYPE OF SEZs EXTENT (ACRES) EMPLOYMENT GENERATED 1. APSEZ, Atchutapuram, Visakhapatnam Multiproduct 5449.00 2227 2. Madhurawada, Hill No.2, Visakhapatnam Information Technology 39.52 600 3 Madhurawada, Hill No.23 Visakhapatnam Information Technology 88.92 1600 4. Karkapatla, Mulugu Mandal, Medak District Biotech 100 - 5. Nanakramguda, Serilingampally, R.R.Dist Information Technology 50.71 8507 6. Rajapur and Pollepalli (V), Jedcherla (M), Mahaboobnagar Dist Formulations 250.00 305 7. Maheshwaram, R.R.District Hardware 275.00 - 8. Sarpavaram, Kakinada Information Technology 25.71 - 9. Madikonda, Hanumakonda, Warangal Information Technology 35.00 - 10. Kurukalva, Renigunta, Tirupati Information Technology 809.45 - 11. Putlampalli, Kadapa Information Technology 52.76 - Study on how to revive the attractiveness of SEZs in India? 51 12. Adibatla, Ibrahimpatnam, RR District Aerospace and Precision Engg 250.00 200 13. Naidupet, Nellore District Multiproduct 2550.05 500 14. Gambheeram, Visakhapatnam Information Technology 50.00 - 15. Pulivendala, Kadapa Biotech 77.00 - 16. Maddipadu,Ongole, Prakasam District Buildding Products 262.71 3750 17. Shameerpet(M), RR District Biotech 50.49 175 JOINT VENTURE 18. Fab City Maheswaram(M), RR Dist Semi Conductor Faciity 1114.41 2110 19. Ramky Pharmacity, Lemarthi Village, Visakhapatnam Pharmaceuticals 611.05 3860 20. L & T Hi-tech city Ltd, Gannavaram, Vijayawada Information Technology 30.00 198 21. Bharatiya International SEZ, Tada, Nellore Leather Product 250.30 - 22. K.Raheja IT Park Information Technology 35.74 19,705 23 Emaar Hills Township(P) Ltd Information Technology 28.98 - TOTAL 43, 737 Employment Generated in Notifed SEZs: NAME OF THE DE- VELOPERS NOTIFIED FORMAL IN PRIN- CIPLE TOTAL OPERA- TIONAL SEZs EMPLOYMENT GENERATED SO FAR APIIC 17 0 0 17 8 19,188 APIIC JVS 6 0 0 6 4 20,076 Assisted by APIIC 20 6 2 28 6 87,545 Private De- velopers 31 13 4 48 10 38,352 Urban Dept, Authority 2 14 - 16 - 00 TOTAL 76 33 6 115 28 1,65,161 Study on how to revive the attractiveness of SEZs in India? 52 The projected direct employment generation is at 16,39,349 and created employment is 1,65,161 so far. The projected investments is at Rs.1,05,447 crores and so far achieved Rs.14,267.43 Crores. The details of the exports from out of SEZs is narrated as follows: Exports for the year 2008-09 Rs.8021.00 Ct. Exports for the year 2009-10 Rs.5554.00 Cr Exports for the year 2010-11 Rs.13334.69 Cr. SOME OF THE APIIC SEZs: Andhra Pradesh Special Economic Zone, Visakhapatnam LargestMulti-ProductSEZinanextentof 5,595 acres in Atchutapuram & Rambilli Mandals in Visakhapatnam District. Located50KMSouthofVisakhapatnam Port. EnvironmentalClearancebyMoEF World-Classinfrastructureinplace Excellent connectivity by road, rail, air and ports Well developed industrial parks at door step Availability of large talented pool of manpower and social infrastructure Hub of Petroleum, Chemicals and Petrochemicals Investment Region (AP PCPIR) MultiProduct SEZ in Naidupeta, SPS Nellroe District : Located in Menakur Village Approx 5 km from NH-5 Spreadoverinover2500acres Proximity to Chennai Port 100 KM ; Krishnapatnam Port (SPS Nellore Dist) : 70KM;TirupatiAirport:45KM World-classinfrastructure M/s. Greentech Industries ( a Taiwan based company) started operations Information Technology Parks in Tier II Cities 1) IT SEZ in Madhurwada Hill No: 2 in an extent of 39.52 acres; hill No: 3 in an extent of 88.92 acres in Visakhapatnam: SEZ is operational 2) IT SEZ in Gambheeram, Visakhapatnam in an extent of 50 acres 3) IT SEZ in Sarparavaram, Kakinada, East Godavari District in an extent of 25.71 acres 4) IT SEZ in Gannavaram near Vijayawada (MEDHA) in an extent of 50 acres and the SEZ is opetrational 5) IT SEZ in Madikonda, Hanumakonda, Warangal in an extent of 35 acres 6) IT SEZ in Kurukalva, Reinigunta, Tirupati in an extent of 80.45 acres. HHH Study on how to revive the attractiveness of SEZs in India? 53 oIl FIeld warehouse & servIces ltd. A MATERIAL MANAGEMENT COMPANY OWS Group Oil Field Warehouse & Services Ltd. Establishedin2005,OWSprovidescomplete support from the Special Economic Zone (SEZ) right from picking up of goods from any part of the world, storing them in SEZ and delivering them to the clients in India and the subcontinent as per their requirements. After completion of contract, OWS brings back the equipment into the SEZ, does preventive maintenance and repairs to make it ready for the next job. Our Services MaterialManagement&Warehousing CustomClearance RoadTransportation SupplyofManpower Advisory on Customs & regulatory matter ExportPacking&Crating FacilitateTravel&Hospitality Distribution Benefts Youcanholdgoodsforunlimitedperiod Vs restriction in the bonded warehouse Noworryofinterestpaymentatthetime of home consumption from SEZ You can plan your cash flow for duty payment as and when the material is required You can send the material directly to foreign countries in case you get any order from abroad NoVATincaseofsellingdirectlytoyour customer from SEZ Your customer can use any duty free instrument like DEEC, DEPB, PEC, EC etc for importing under duty concessions. OWS Freight Systems Pvt. Ltd. (India), OWS Freight Systems (Italy) S.R.L. & Ultimate Freight Systems LLC (UAE) OWSFS&UFSareprofessionallymanaged freight forwarding companies with their focus on creating innovating Shipping / Logistics solutions catering to customer demand. It offers expertise in handling Air & Sea cargo shipment at major ports & airports. Our Services Airfreight Projectcargohandling Doortodoorlogistics Domestictransportation SeaFreight Chartering-Aircraft/Vessel Customsclearance Heavy-ODCMobilization Study on how to revive the attractiveness of SEZs in India? 54 Benefts Common entity for catering South east Asia & Gulf region A single point of contact for all communication & shipments to end from across the globe. Daytodayreportingforallshipments. Completelogisticssolutionssupport. Direct communication with individual coordinators for day matters. Expert in handling heavy, out of gauge, break-bulk & project cargo. ExpertinhandlingHazardouscargo. Oil Field Warehouse & Services (USA) LLC Determinedtoextenditsnetwork,OWShas established a wholly owned subsidiary in Houston, USA. In a short span of 6 Months OWS,USAhasestablisheditselfasavendor ofchoiceforsomeofthemostreputedOil& Gas contractors in the US. Our Services FreightForwardingandLogistics Doortodoorlogistics Transportation Procurement Benefts EaseofOperationsforIndiancompanies looking to procure goods from the US. Specializesinhandlingprojectcargo. Oil Field Warehouse & Services LLC (Oman) Having successfully implemented the ideas of providing warehousing and other services from the free zone in India, OWS has starteditsoperationsinOmanSoharfree zone under the name of OWS LLC where it has replicated its Vizag SEZ model. The company has been set up with an objective ofprovidingthesameservicestoOil&Gas companies from Free Zones outside India. Our Services Warehousingfacility Shore Base/Project Management Services FreightForwardingandLogistics Benefts Dutyfreeimport&storagewithinSohar Free zone Enjoylowoperationalcost&overheadin Oman Ease of operation with single window clearance Taxfreeoperations OWS Technical Services : Set up to provide manufacturing, repair and maintenance services within the VSEZ thus saving time and money on the back and forth movement of the equipments while sending them for repair outside India. Our Services Manufacturing Fabrication Study on how to revive the attractiveness of SEZs in India? 55 Stubbing,Re-build,Redress,Gascutting, Re-furbish. Reconditioning,Equipment. Overhauling&Maching Boring,machiningjobs Calibration&Re-certificiation Inspection and Certication of various Equipment and Tools. Beneft to users Eliminatehasslesforsetupofcompany & factory. No license required for production/ services of good Noworryforcomplianceforanyactivity it is taken care by us Exempt from service tax & VAT for domestic purchases. NoImportdutyforrawmaterials&Capital goods Noliabilityaftercompletionofcontract Planet SEZ Pvt. Ltd. Planet SEZ is the most ambitious project of OWS till date its objective is to set up anOil&GassectorspecificSEZwhichwill be a dedicated supply base for oil & gas industries, there by attracting manufactures / supplier of equipment, fixtures and fitting for setting up their units. Our Services SEZDeveloper Benefts Thefirst&onlymanufacturingfacilityof its kind in India for fabrication of heavy engineering structures. Duty-free! Exemption from all kind of duties. 5 years Tax holding, next 5 years only 50% income tax. Exemption from payment of local taxes for purchase from domestic market for SEZ. Dutyfreeimportofgoodsforsettingup of the SEZ units. SectorspecificSEZwillprovidearobust eco-system to facilitate manufacturing. Hassle-free re-export regulatory/ duty implications. Treatedasforeignenclave. Singlewindowclearance. HHH