David Adams

Business Analyst / Solution Architect - Exploring opportunities to transform traditional business to social enterprise RobEntArch@gmail.com

Summary
I'm a Business Analyst, Architect and Technical Lead. My focus is on enterprise applications (social), user experience (UX), information architecture / assurance and IT strategy. I believe the secret to success is doing what you love. I've been passionate about technology and computer programming from a young age, and developed practical computer systems experience during my time with the US Department of Defence. I'm an avid user and developer of web technology and I love designing technical solutions using the digital playground we call the internet. My focus is on building the value proposition of enterprise social technology to achieve business value. I believe that in most organisations today social and collaborative technologies are undervalued. I am convinced that social enabled business solutions can transform what's broken in traditional business and allow enterprises to achieve engagement at scale. To achieve engagement at scale businesses will need to leverage social and data driven initiatives to maintain customer satisfaction, boost sales and improve brand image. To achieve this goal a committed Web/Social Architect is key to your organisational investment to deliver full value. I understand the need to align social tech and IT with real business needs, and to achieve these goals on time, within budget while maintaining a focus on operational excellence. I'm open to new challenges to collaboratively build innovative social and data driven solutions to enable next generation enterprises to achieve engagement at scale. If you have any questions about my experiences or have a challenge that you think I might be interested in, please connect with me. I believe LinkedIn offers the possibility to foster and develop real business relationships, not just an internet connection. # Twitter: @Solutionsmith # Phone: +1 (252) 227 0456 (google voice) # E-mail: robentarch@gmail.com

Experience
Startup Evangelist at Silicon Beach August 2011 - Present (1 year 9 months)
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Silicon Beach was formed to provide a ecosystem for technology businesses and developers to collaborate and share information, solutions and knowledge in an effort to accelerate business growth in Australia's innovation and startup community. Startup Business Analysis 1 recommendation available upon request Founder at Payconomy March 2011 - January 2013 (1 year 11 months) Sold to investment consortium Business Systems Analyst (Office 2010 / SharePoint / Windows 7 / SCCM / SCSM) at CBH Group July 2012 - November 2012 (5 months) Business Case Requirements Analysis (Business / User / Functional / Stakeholder) Stakeholder interviews Functional / Non-Functional Requirements Business Requirements User Requirements Stakeholder Requirements Workflow Automation (Application Compatibility) SCCM / SCSM / ACT / Application Packaging / Sharepoint Workflow Sharepoint Based Questionaire Social Search Application Management (Governance, Risk and Compliance) Risk Remediation Analysis / Appetite Data Collection Activity for Application Inventory All processes and documentation were managed and administered through SharePoint Technical Lead / Business Analyst (Salesforce / Force.com Cloud Based Social CRM) at PRM Cloud Solutions March 2012 - July 2012 (5 months) Technical Architecture Solution Design (cross system integration and authentication) Functional Analysis of initial requirements for Salesforce.com Social Enterprise / CRM development (SaaS) Provided Cross Platform Solution Feasibility Consulting (Microsoft > Force.com) Tender Solution outlines Help business development lifecycle by serving as a product SME to help identify and qualify business development opportunities Built and maintained repository for deliverables, methodologies, and business development documents (cloud based) Interfaced and coordinated tasks with internal and external technical resources.

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Collaborated with Project Managers and Technical Directors to provision estimates, develop overall implementation solution plan, and serve as a technical lead as required, to implement the installation, customization, and integration efforts of cloud based business solutions. Oversaw aspects of project life cycle, from initial kickoff through requirements analysis, design and implementation phases for projects within the solution area. Tasked with assisting Technical Service Director with Shape, design, and planning of technical services in service delivery, service management lines Build and maintain repository for deliverables, methodologies, and business development documents Interface and coordinate tasks with internal and external technical resources. Collaborates with Project Managers and technical directors to provision estimates, develop overall implementation solution plan, and serve as a lead as required, to implement the installation, customization, and integration efforts Automation, workflows and approvals for business processes Captured business requirements, user requirements, functional / non-functional requirements BA Skills used: UAT Testing Cross Platform Requirements Elicitation (Traceability / Development / Analysis) Use Cases Goal Modelling Stakeholder Identification Stakeholder interviews Process Architecture Information Architecture Architect / Consultant (Microsoft Solutions / Managed Services Delivery) at DSC-IT August 2011 - March 2012 (8 months) As the Managed Services Architect I was directly responsible for providing leadership and management across the proactive managed and cloud services solutions areas. I was tasked with driving service growth in IT business Solutions through technology service automation and architecture as well as sales / account management. Responsibilities: Automating Service Phases defined by grouping Features / Results by service triggers and project management milestones identified through customer analysis, service intelligence and on-boarding requirements Improving internal ROI of service design and delivery focusing on QOS, KPI's and Service Guarantees. Implementing ITIL and driving quality management initiatives in managed services as part of the business wide organisational change strategy defined by executive and general management. Implement Proactive, Process-Driven Service, Capacity Management, Business Continuity escalation change and incident, consolidating knowledge base

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Developing strategic technology roadmaps Transitioning business from break fix model to proactive managed services across all accounts Create and define the value proposition of integrated proactive managed services and customised SharePoint development solutions. Build in customer & solution provider value Base service delivery on best practices Employ practical methods and tools Service Delivery through process improvement, automation and monitoring Gathering of Business and IT requirements Cost Benefit Analysis Customer Issue Resolution Problem Management Change Management Pre-Sales Solutions 1 recommendation available upon request Technical Community Manager / Cloud Evangelist (Cloud) at Ninefold February 2011 - August 2011 (7 months) Cloud Pre-Sales Solution Platform Evangelism Tasked to drive the adoption of the Ninefold cloud platform by identifying target application opportunities, facilitating business value discussions, and delivering target applications into the marketplace. By using deep technical expertise, entrepreneurial understanding, and excellent communication skills to help developers and IT professionals discover and successfully use Ninefolds cloud platforms, at scale. By promoting a self-sustaining application ecosystem, built on Ninefold's platform technologies, and representing the interests of technical communities within Australia to ensure that Ninefold's products continue to adapt to meet the needs of developers and IT professionals. Responsible for developing new business relationships, evangelist representation at industry events, managing on-boarding of new customers assisted advocates/evangelists across IT communities including Incubators, Startups, VC/Entrepreneurs, Digital Media, Developers, Web centric businesses, Universities, Biotech, etc. Additional responsibilities cultivating business contacts offline and lead nurturing from market segments to develop online strategies using Sales Force for CRM analysis and Marketo for email campaigns, plus extensive use of social media / networking tools & techniques. This was my first fully customer facing sales/marketing role which I found myself out of my depth. The role required someone with more experience and deeper expertise in enterprise level sales pipelining / forecasting and account management. I was also unfamiliar with marrying marketing efforts to sales strategy. In this role I made the best of a hard situation, took on some losses and through sheer determination achieved some goals. In this role I was blessed with the opportunity to work and meet with some of the best talent in the tech
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industry which I still lean on for guidance to this day. Systems Analyst at The Institute of Chartered Accountants in Australia August 2010 - February 2011 (7 months) SCSM support / planning Service Center Support ITIL Sharepoint Administration (Hosted) Project Manager ( SharePoint ) at oDesk July 2010 - September 2010 (3 months) Requirements Management Change Management Software Configuration Management SharePoint based portal management Issue Tracking SDLC Requirements Manager / Architect at Trilogy November 2009 - July 2010 (9 months) * Functional analysis of customer requirements, regarding system upgrades/extensions. * Specification of new features, workflows, GUIs, data integration interfaces, data migrations. * Project and Portfolio Management Systems at Global 1000 companies. * Setting up demo/test environments with Tomcat server and Oracle databases. * Evaluating deliveries from development teams. * Translate high level business requirements into a practical work breakdown structure * Requirements elicitation and workshopping * Accept deliveries from partners & merge partner deliveries into the proper source control branch. * SME across multiple product streams * Identify performance bottlenecks in code * Create multi-VM virtual hardware environments for cloud based computing. Requirements Traceability Requirements Development Requirements Analysis Use Cases Goal Modelling Stakeholder Identification Stakeholder interviews Functional / Non-Functional Requirements Process Architecture

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Customer/Client Accounts: G: Lockheed Martin, General Dynamics, NASA C: Duke Energy, Atos Orgin, Nokia Systems Analyst at U.S. European Command July 2008 - November 2009 (1 year 5 months) Systems Engineer at ITT Exelis June 2006 - July 2008 (2 years 2 months) Tasked with rapidly performing troubleshooting, research and analyzing results to make recommendations according to policy directives / documentation. Responsibility to ensure confidentiality, integrity, and availability of network and data. Used experience working according to COA, TTP, CONOPs and standard operating procedures. 2 recommendations available upon request Web Services Manager ( SOA ) at General Dynamics Advanced Information Systems 2006 - 2007 (1 year) Web services integration VTC / AV / Videoconferencing (Cisco / Tandberg) Unified Communications / Telepresence SharePoint / MOSS Satellite CTSA Information Assurance Systems Analyst / Administrator at US Department of Defense March 2002 - March 2006 (4 years 1 month) Tasked with ensuring strategic technology, communications and application support at the unit / branch level (civil / humanitarian mission). Scope of responsibilities included systems and procedures support requirements for an 18-hour notice world wide emergency operational response.

Significant additional duties include planning and conducting long-term babysitting activities as well as counseling. Maintained accountability and serviceability of equipment valued at over $1,000,000.

Skills & Expertise

Business Architecture Solutions Design BABOK

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Cloud Computing User Experience Architecture Governance Business Analysis DevOps Information Architecture Agile Methodologies Application Architecture IT Management Systems Analysis Virtualization IT Strategy ITIL Requirements Analysis Enterprise Architecture Solution Architecture Data as a Service Social Business Design Service Design Yammer Social Architecture APIs Social Technologies PaaS Web Services Kitesurfing SaaS Business Strategy Social Collaboration SharePoint Business Intelligence

Courses
Technical Lead / Business Analyst (Salesforce / Force.com Cloud Based Social CRM) PRM Cloud Solutions Building Applications with Force.com (Salesforce) Salesforce Implementation Essentials (Solution Design)

Systems Engineer ITT Exelis Information Assurance

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Systems Analyst / Administrator US Department of Defense Information Security Coordinator Information Mangement

Business Systems Analyst (Office 2010 / SharePoint / Windows 7 / SCCM / SCSM) CBH Group Windows 7 Enterprise Configuration Introduction to Office 2013 and SharePoint Development ................................................................................................................................................................. Independent Coursework Microsoft Exchange Server - Maintenance and Troubleshooting Cisco Network Topology and LAN / WAN Design CCDA Microsoft SQL Server Design, Implementation and Maintenance Configuring Windows Server 2008 Server Network Infrastructure Implementing and Supporting SCCM / SMS VMware vCloud Director Fundamentals Business Continuity and Disaster Recovery Design VMware vCenter Operations Manager Fundamentals Virtualizing Business-Critical Applications Developing Workflows and Automation Packages for IBM Tivoli Intelligent Orchestrator

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Business Analysis in an Agile Environment Project Management for Software Development

Organizations
IEEE Emerging Technologies ISACA ( Information Systems Audit and Control Association) Member September 2012 to Present ISACA is an international Information Science professional association focused on on IT Governance and dedicated to audit, control, and security of information systems. AIIM Member IIM is the global community of information professionals. We provide the education, research and certification that information professionals need to manage and share information assets in an era of mobile, social, cloud and big data.

Projects
MiCloud.com January 2007 to Present Members:David Adams, Jeremy Powell, Leigh Kelson, Wayne Kelson, Suraj Sreekumar, Vasan Sampath, Margaret Gopal, Kay Robinson, Jenni Taylor Resource Mobilisation Application for the Mining, Resources and Construction Industries built entirely on the Force.com Platform. Office Productivity June 2012 to Present Members:David Adams, Dale Poole, Kerby Gatchalian, Karthik Srinivasan, David Kelly Ninefold (Cloud) 2010 to 2011 Members:David Adams

Languages
Plain English Nerd Speak (Native or bilingual proficiency) (Native or bilingual proficiency)
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German

(Elementary proficiency)

Certifications
Security+ Comptia CCDA (Design) Cisco MCITP Microsoft

Education
Stanford University IT Benchmarking, Information Management, 2012 - 2012 1 recommendation available upon request Colorado Technical University Network Management, 2007 - 2010 East Carolina University 1999 - 2000 D H Conley High School 1996 - 1997 Greenville Christian Academy J H Rose High School

Interests
Cloud Computing, Social Business by Design, JAD, Github, digital workplace, Agile, Scrumban, Governance, data analytics, automation, semantic web, data mashups, heuristics, Apis, SharePoint 2013, Business Intelligence, data mining, javascript, social enterprise, social analytics, 3d printing, hyper connectivity, Kiteboarding, Kitesurfing, palantir, neue Technologien, Sauna, programming, futurism, R language, industrial internet, emerging technology, digital photography, disruptive innovation, Chevron Way, operational excellence, sustainability, lifelong learning, LION, open networker

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David Adams
Business Analyst / Solution Architect - Exploring opportunities to transform traditional business to social enterprise RobEntArch@gmail.com

5 people have recommended David

"David is a pragmatist that gets things done. He started Silicon Beach Perth out of a need he saw. It is now a very popular networking event each and every week." Isaak Dury, CEO, TidyClub.com, worked directly with David at Silicon Beach "David has many years of experience in IT under his belt. I had a chance of working with him as my senior in managed services and he was always there giving me a good guidance on how to go about in getting things done. A chatty and sociable person in nature and gets along well with internal/external clients." LC Tan, IT Consultant, DSC-IT, worked indirectly for David at DSC-IT "David is a very bright guy and always willing to share what he knew with others." Juliane Wright, CTR, ITT, worked directly with David at ITT Systems "David is detail oriented and puts in many arduous hours completing assigned tasks above and beyond what is expected of him. He is a straight shooter whom you can count on." Lanny Gulow, Western Iraq Area Manager, ITT, managed David at ITT Systems "David is a voracious learner. He is very professional, confident, and fearless in his learning. Very sharp guy." Andy Cummings, VP of Technical Training, Insider Training, taught David at Insider Training

Contact David on LinkedIn

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