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BUSINESS STUDIES

CLASS XII
BY :

PUNEET KHURANA BCOM (HONS), M.COM, MBA, M.PHIL (COMMERCE)

PART A
Part A : Principles and Functions of Management
Unit 1. Nature and Significance of Management 2. Principles of Management 3. Business Environment 4. Planning 5. Organizing 6. Staffing 7. Directing 8. Controlling TOTAL Periods 12 12 10 12 16 14 16 14 106 Marks 05 06 05 06 08 06 08 06 50

PART B
Part B: Business Finance and Marketing

Unit 9. Financial Management 10. Financial Markets 11. Marketing 12. Consumer Protection 13. Project TOTAL

Periods 22 20 30 16 16 104

Marks 12 08 14 06 10 50

Part A: Principles and Functions of Management Unit I: Nature and significance of Management (Periods 12) Management - concept, objectives, importance Nature of management; Management as Science, Art, Profession. Levels of management - top, middle, supervisory (first level) Management functions - planning. organizing. staffing. directing and controlling Coordination - nature and importance

Unit 2: Principles of Management (Periods 12) Principles of Management - meaning, nature and significance Fayols principles of management Taylors Scientific Management - Principles and Techniques

Unit 3: Business Environment (Periods 10) Business Environment - meaning and importance Dimensions of Business Environment - Economic, Social, Technological, Political and Legal Economic Environment in India; Impact of Government policy changes on business and industry, with special reference to adoption of the policies of liberalization, privatization and globalisation

Unit 4: Planning (Periods 12) Meaning, features, importance, limitations Planning process Types of Plans - Objectives, Strategy, Policy, Procedure, Method, Rule, Budget, Programme.

Unit 5: Organising (Periods 16) Meaning and importance. Steps in the process of organising. Structure of organization - functional and divisional. Formal and informal organization. Delegation: meaning, elements and importance. Decentralization: meaning and importance. Difference bctween delegation and decentralization.

Unit 6: Staffing (Periods 14) Meaning, need and importance of staffing Staffing as a part of Human Resource Management Steps in staffing process

Recruitment - meaning and sources Selection - meaning and process Training and Development - meaning and need. Methods of training : job rotation, apprenticeship, vestibule and internship apprenticeship,

Unit 7: Directing Meaning, importance and principles Elements of Directing - Supervision - meaning and importance

(Periods 16)

- Motivation - meaning and importance, Maslows hierarchy of needs; Financial and non-financial incentives. - Leadership - meaning, importance; qualities of a good leader - Communication - meaning and importance, formal and informal communication; barriers to effective communication.

Unit 8: Controlling Meaning and importance Relationship between planning and controlling Steps in the process of control Techniques of controlling : budgetary control,

(Periods 14)

PartB:BusinessFinanceandMarketing Unit9:FinancialManagement Meaning,role,objectivesof\financialmanagement Financialplanning-meaningandimportance; CapitalStructure-meaningandfactors FixedandWorkingCapital-Meaningandfactorsaffectingitsrequirements. (Periods22)

Unit10:FinancialMarkets Concept-of-Financial-Market:Money-Market-nature,instruments. Capital-market:nature-and-types-primary-and-secondary-market. Distinction-between-capital-market-and-money-market. Stock-Exchange-meaning,functions,NSEl,OCTEI,Trading-Procedure. Securities-and-Exchange-Board-of-India-(SEBI)--Objectives,-Functions.

(Periods20)

Unit11:Marketing Marketing-meaning,functionsandrole Distinction-between-marketingandselling Marketingmix-conceptandelements -Product-nature,classification,branding,labelingandpackaging

(Periods30)

- Physical distribution:meaning,role; Channels of distribution -meaning, types, factors determiningchoiceofchannels.

- Promotion - meaning and role, promotion mix, Role of Advertising and personal selling; objections-to-Advertising - Price: factors influencing pricing

Unit12:Consumer-Protection (Periods16) Importance-of-consumer-protection Consumer-rights Consumer-responsibilities Ways and means of consumer protection - Consumer awareness and legal redressal with specialreference-to-Consumer-Protection-Act. Role-of-consumer-organizations-and-NGOs. UNIT 13:- Project(Periods 16)

ASSIGNMENT

CHAPTER-1(NATURE AND SIGNIFICANCE OF MANAGEMENT)


DATE OF DISTRIBUTION: 1. 2. 3. 4. 5. 6. DATE OF SUBMISSION:Define management? (U)(1) Management is a set of functions Explain? (U)(1) Management is considering as an intangible force, comment? (U)(1) Which function helps in deciding right person at right place? (U)(1) Which functions compares the actual and measured performance? (U)(1) Name the function of management which coordinates the physical, financial and human resources and establishes productive relations among them for the achievement of specific goals? (U)(1) 7. Name the process of designing and maintaining an environment in which individuals working together in groups efficiently accomplish selected aims? (K)(1) 8. Dominos pizza keeps introducing new variety of pizza in its menu. Which characteristics of management represent this act? (H)(1) 9. Vaughan garments target to produce 10000 shirts per month at a cost of 150 each per month. But the production manager could achieve this target at a cost of 160 per shirt. Do you think the production manager is effective? Give reasons for your answer? (A)(1) 10.Management is multidimensional Explain? (K)(3) 11.Management aims at effectiveness and efficiency explain? (K)(3) 12.What do you mean by levels of management? (U)(3) 13.Explain the social objectives of management? (K)(3) 14.Explain the organizational objectives of management? (K)(3) 15.Explain the personal objectives of management? (K)(3) 16.Which function bridges a gap between present and future? (U)(3) 17.Name at least three designations each level of management? (U)(3) 18. Management is a trinity of art, science and profession explain? (U)(3) 19.Which level is known as the operative management in the organization and why? (U) (3) 20.In the absence of management, the productive resources will remain resources and shall never become production explain the importance in the light of above statement. (H)(3) 21.Mr. Yakub has retired as the managing director of PQR LMT. At what level of management is he working? Explain any three functions that he is performing? (H)(4) 22. Is management becoming a profession? Discuss in the light of emerging trend. (U)(4) 23.Your brother is working as plant superintendent at what level does he working and functions does he is performing? 24. Lack of proper management results in wastage of time, money and efforts in the light of this statement, Explain any four points of importance of management? (A)(4) 25.Coordination acts as a common thread in the garland of functions of management? comment (H)(5)

ASSIGNMENT CHAPTER-2(PRINCIPLES OF MANAGEMENT)


DATE OF DISTRIBUTION: DATE OF SUBMISSION:1. What does mental revolution imply in scientific management? (H)(1) 2. What is meant by fatigue study? (K)(1) 3. Draw scalar chain using gangplank? (U)(1) 4. How is management principles derived? (U)(1) 5. What is meant by mental revolution? (H)(1) 6. Explain the principles of scalar chain and gang plank? (K)(3) 7. Explain the principles of unity of command? (U)(3) 8. Write a short note on functional foremanship? (K)(3) 9. Management principles are dynamic comment! (K)(3) 10.Describe in brief tailors principle of science not rule of thumb? (U)(3) 11.Explain the principle harmony not discord? (U)(3) 12.Distinguish between unity of command and functional foremanship? (H)(3) 13.Define scientific management state any three of its principles? (U)(3) 14.In an organization Rajesh, a global operation officer, was also given the task of looking after domestic market. Which principle of management is disregarded and briefly explains the principle? (A)(3) 15. Mohan the manager of a business undertaking is very lax with his fellow employees and subordinates he doesnt give them parameters or rules for reporting to work and completion of assignments. Which principle of management is being overlooked and why? (A)(3) 16.Which principle of management implies that there should be one head and one plan for a group of activities having the same objective? (U)(3) 17.If an organization does not provide right place for physical and human resources in an organization which principle is violated? What are the consequences of it? (U)(3) 18.Which principle of management suggests that employees should not leave the organization frequently? Give two adverse effects if this principle is violated? (U)(3) 19.Why does the principle of unity of command not hold good in case of functional foremanship organization? ()() 20.When an employee is given responsibility to achieve the given target for producing 500 units with no authority to draw the required raw material, which principle is violated? (A) (3) 21.D/W principles of Fayols and principle of tailors? (H)(4) 22.Which principle of management is violated if an employee is asked to receive orders from two superiors? Explain the principle with a suitable example. (A)(4) 23.Mudit a new entrant in a company with engineering degree joined the organization the top management offered him very low pay which principle of management is overlooked and why? How will it affect Mudit? (A)(4) 24.Jai a manager very often speaks to people at all the levels passing on instructions regarding his department and also the other departments which principle of management is being overlooked and why? (H)(4) 25.Hina and Harsh is typist in a company having same educational qualification Hina is getting RS 3000 per month and Harsh RS 4000 per month as a salary for the same working hours which principle of management is violated in this case? Name and explain the principle? (A)(4)

ASSIGNMENT CHAPTER-3(BUSINESS ENVIRONMENT)


DATE OF DISTRIBUTION: 1. 2. 3. 4. 5. 6. DATE OF SUBMISSION:What do you mean by business environment? (U)(1) In which context the term disinvestment? (K)(1) Why is business environment uncertain? (U)(1) Which sector of Indian economy was given greater importance after independence? (H)(1) Which policy of the government has moved India towards India globalization? (K)(1) Demand for reservations in job for minorities refers to an example of key component of general environment of business. Name the component? (H)(1) 7. Which term describes the process of integrating an economy with the rest of world? (H)(1) 8. Name the process under which the government of India lifted unnecessary controls over the economy? (K)(1) 9. The past decade has seen the cyber caf in both big and small cities. What dimension of environment is implicit in this case? (A)(1) 10.Which component of general environment of business prohibits advertisements of alcoholic beverages? (U)(1) 11.What is the Name of the economy where both public and private sectors coexist? (U)(1) 12.Define the term liberalization, globalization, & privatization. (K)(3) 13.Explain various environment components of business environment? (K)(3) 14.Do changes in environment influence the business decision? (U)(3) 15.Demand for reservation in jobs for minorities refers to an example of key component of general environment of business. Name and explain the component? (H)(3) 16.Banking sector reforms have led to easier credit terms and better services; this is an example of a key component and explains it in brief? (H)(3) 17.Enumerate two dimensions of business environment? (K)(3) 18.The finance minister reducers the repo rate to face the situation of recession. This is related to which dimension of business environment? (A)(3) 19.The understanding of business environment enables the firm to identify opportunities. What is meant by opportunities here? (U)(3) 20.Explain new industrial policy and new economic policy as economic change initiated by the government of India since 1991? (U)(3) 21.Identify the type or dimension of environment to which the following are related: a. Banks reducing interest rates on housing loans. b. An increasing number of working women. c. Booking of air tickets through internet. d. Alcohol beverages are prohibited to be advertised on door darshan. (H)(1*4=4) 22.In the following cases, name the components of business environment which led to: Concentration of IT companies in Hyderabad. Demand for equal pay for equal pay for equal work for male and female employees. Removal of controls over foreign exchange. Granting permission to Pepsi cola companies to enter Indian market. Preferences for digital watches over the traditional manual watches. Permission to the companies to enlarge their capital base

Making helmets compulsory in Indian market Driving without license is a punishable offence Gift packing introduced by Nestl in the times of Diwali festival. Fiscal reforms for Inflation in India. Introduction of Computers in place of typewriters Removal of barriers on Foreign Direct Investment (H)(1*12=12)

ASSIGNMENT CHAPTER-4 (PLANNING)


DATE OF DISTRIBUTION: 1. How is planning different from blueprint? (U)(1) DATE OF SUBMISSION:-

2. What does an objective represent? (K)(1) 3. 4. 5. 6. 7. 8. What type of plan is signified by No Smoking? (H)(1) What kind of plan lays down the direction of the company? (A)(1) Name the plan which is also a tool of control? (H)(1) What does an objective represent? (U)(1) Name the type of plan which serves as guide for overall business planning? (H)(1) Explain single use plan? (U)(1)

9. Explain standing plan by using examples? (H)(1) 10.A company has decided to launch new models of a product to take on competitions. What type of plan is it? (A)(1) 11.Does planning worth the huge cost involved. Comment! (A)(3) 12.How planning is a costly function of management? (U)(3) 13.Explain planning as primacy function? (U)(3) 14.Planning is doing work for achievement of goals. Do you agree? Give reason in support of your answer. (H)(3) 15.Define planning? Illustrate with examples how planning offsets the uncertainties of future and how it facilitate control? (U)(3) 16.Difference between Policy and Strategy? (U)(3) 17.Differentiate between Objective and Policies. (U)(3) 18.Distinguish between Policy and Procedure. (U)(3) 19.Planning does not guarantee success. Explain? (U)(3) 20.Explain, in brief, the meaning of Policy and Rules types of plans and give any four points of distinction between them? (A)(4) 21.Planning facilitates Decision Makingandestablishes standards for Controlling. Explain how? (U)(4)

22.Explain any five features of planning? (K)(5) 23.Explain any five points of importance of planning for a large business enterprise? (U)(5) 24.Failing to Plan and planning to fail. Give two reasons and explain with suitable examples. (U)(5) 25.Planning always leads to success. Do you agree? Give reason in support of your answer. (A)(5) 26.Explain in brief, any five limitations of planning? (K)(5) 27.No enterprise can achieve its objective without systematic planning. Do you agree with this statement? Give any six reasons in support of your answer? (A)(6) 28.Though planning is an important tool of management yet it is not a remedy for all types of problems. Do you agree with this statement? Give any five reasons in support of your answer? (A)(6) 29.Explain the process pf planning? (K)(6) 30.Defining organizational objectives is the first step in the process of planning. Explain the other steps in the process?

ASSIGNMENT CHAPTER-5 (ORGANISING)


DATE OF DISTRIBUTION: DATE OF SUBMISSION:1. Name the function of management which co-ordinates the physical, financial and human resources and establish productive relations among them for achievement of specific goals. (U)(1) 2. Name the process of designing and maintaining an environment in which individual working together in groups, efficiently accomplish selected aims. (H)(1) 3. Out of three elements authority, responsibility, and accountability, one element cannot be delegated at all. Name the element? (H)(1) 4. Identifying and dividing the work is the first step in the process of one of the functions of the management. Identify the function. (K)(3) 5. Explain when and why the need is felt for having a framework within which managerial and operating tasks are performed to accomplish desired goals. Name this framework also. (H)(4)

6. How is Functional Structure different from a Divisional Structure? (K)(4) 7. Why is it easy to fix responsibility in formal organization? (U)(4) 8. Distinguish between formal and informal organization on the basis of communication, flow of authority, tenure, leadership, durability and interdependence. (A)(4) 9. Explain briefly the process/elements of delegation. (A)(4) 10.State any two advantages and limitations of formal organization? (U)(4) 11.State any two advantages and limitations of informal organization? (U)(4) 12.Decentralization is the extension of delegation. Comment! (A)(4) 13.Can a large size organization be totally centralized or decentralized? Give your opinion. (H) (4) 14.The concept of decentralization is related to the concept of delegation. Explain this statement, in brief. (H)(4) 15.What is Functional Structure of organization? Explain advantage and disadvantage of this form of organization. (U)(5) 16.Explain the divisional organizational structure and draw an organizational chart of functional structure. (U)(5) 17.What is meant by Divisional Structure of an organization? Discuss briefly the merits and demerits of divisional structure. (U)(5) 18. Authority can be delegated but responsibility can not. Explain this statement in brief. (A)(5) 19.If we delegate we multiply by two but if we decentralize we multiply by many. Comment! (A)(5) 20.Aman, Avneesh, Amrish have decided to start a business of manufacturing toys . they identified the following main activities which they have to perform:- purchase of raw material, purchase of machinery, production of toys, Arrangement of toys, sale of toys, identifying the areas where they can sell their toys, selection of employees In order to facilitate the work they thought that four mangers should be appointed to look after production, finance, marketing, personnel A. Identify the function of management involved in the above mentioned para. B. Quote the lines from the above para which help you in identifying this function. C. State the steps followed in the process of this function of management. (A)(6)

ASSIGNMENT CHAPTER-6-(STAFFING)
DATE OF DISTRIBUTION: DATE OF SUBMISSION:1. How does staffing help to ensure higher performance of employee? (K)(1) 2. Why is Manpower planning considered important? (U)(1) 3. Name the method of training in which trainee learns under the guidance of a master worker. (U)(1) 4. Define staffing and how it is different from selection? (U)(3) 5. What is meant by internal sources of Recruitment? Why does organization prefer recruitment through internal resources? Explain. (U)(3) 6. Name any three external sources of recruitment which are used to employ skilled or technical personnel. (U)(3) 7. The workers of a factory remain idle because of lack of knowledge of hi-tech machines. Frequent visit by the engineer is made which cause high overhead charges. How can this be removed? (A)(3) 8. Distinguish between transfer and promotion? (H)(3) 9. State any four reasons why staffing is needed in an organization? (U)(4) 10.Human Resources Management includes many specialized activities and duties. State any four such activities. (U)(4) 11. Filling vacancies from within the organization has some advantages as well as limitations.Explain any three such advantages and such three limitations. (U)(4) 12.External sources of recruitment are better than internal sources of recruitment. How? Explain by giving any four reasons in support of your answer. (A)(4) 13.Which sources of recruitment is needed to bring new blood in the organization? Explain any three advantage and any two limitations of this source. (A)(4) 14.A company is manufacturing paper plates and bowls. It produces 1, 00,000 plates and bowls each day. Due to local festival, it got an urgent order of extra 50,000 plates and bowls. Advise how the company will fulfill its order and which method of recruitment would you suggest. (H)(4) 15.Name the concept which relate to the following : a. Assessing the present and future requirements of the workers. b. Determining competence of an employee. c. Streamlining the attributes of a person required for doing a job. d. Searching for prospective candidates. (H)(1*4=4) 16.Training is beneficial both for the organization as well as for the employees. Explain any three benefits of training towards the organization and any three towards the employees. (U)(4) 17.A newly appointed Personnel Manager is of the view that training is beneficial. Only for the workers and not for the organization. Do you agree with this view? Give any four reasons in support of your answer. (H)(5) 18.An organization provides security services. It requires such candidates who are reliable and dont leak out the secrets of their clients. What steps should incorporated in the selection process? (H)(5) 19.Describe the following methods of training:

(a) Apprenticeship Training (b) Job Rotation (c) Vestibule Training

(U)(3*3=9)

ASSIGNMENT CHAPTER-7-(DIRECTING)
DATE OF DISTRIBUTION: DATE OF SUBMISSION:1. Give the meaning of direction? (U)(1) 2. Explain the meaning of motivation (U)(1)? 3. What is status need? (K)(1) 4. What role does the motive play in the process of motivation? (U)(1) 5. What role does unsatisfied need of an individual play in the motivation process? (U) (1) 6. What do you mean by positive motivation? (K)(1) 7. Give one example of negative motivation? (K)(1) 8. What are financial incentives? (U)(1) 9. Give two examples of non financial incentives? (U)(1) 10. Give two qualities of a good leader? (U)(1) 11. Give any two barriers to effective communication? (U)(1) 12. What is vertical communication? (K)(1) 13. What are the elements of directing? (U)(3) 14. How can a faulty translation act as a barrier to communication? (U)(3) 15. Every manager from top executive to supervisor performs the directing function. Which feature of directing is referred here? (U)(3) 16. Directing is the heart of the management process. Do you agree? Give any three reasons in support of your answer? (K)(3) 17. Leadership is the key factor in making any organization successful. Do you agree with this statement? Give reasons for your answer? (H)(3) 18. Name any four needs which are the part of maslows model? (H)(4) 19. Distinguish between formal and informal communication? (U)(4) 20. Name the quality of the leader which says that leader must look at the things from others point of view? (H)(4) 21. Ayesha LMT. Assured their employees that in spite of recession no worker will be

retrenched from the job. Name and explain the type of incentive offered to the employees and also explain two more incentive of the same category? (H)(4) 22. Blue bird LMT. Offers to its employees to issue shares at the price which is less than then the market price. Name and explain the type of incentive offered to the employees and also explain two more incentive of the same category? (A)(4) 23. Supervision is an important element of directing function. Explain any four reasons in support of your answer? (U)(4)

24. Name the types of formal communication in which two departmental heads

communicate with each other. Give two reasons why this type of communication is required? (U)(4) 25. Motivation is the core of the management. Explain the importance of motivation in the light of this statement? (K)(4) 26. Maslows need-hierarchy is considered fundamental to the understanding of motivation. Explain the role of need-hierarchy in motivation? (A)(5)

ASSIGNMENT CHAPTER-8-(CONTROLLING)
DATE OF DISTRIBUTION: 1. 2. 3. 4. 5. 6. DATE OF SUBMISSION:-

Briefly explain the meaning of controlling? (U)(1) What is critical point control? (H)(1) State the meaning of budgetary control? (H)(1) Name any one type of budget? (U)(1) What is management control? (K)(1) Which function of management ensures work accomplishment according to plan?
(A)(1)

7. What are key resulting areas in the context of controlling? (H)(1) 8. How are deviations revealed in controlling? (H)(1) 9. Why controlling should not be misunderstood as the last function of management? (K)(3) 10. Controlling is a pervasive function of management. Explain? (K)(3) 11. State two advantages of an efficient system of control? (U)(3) 12. State relationship between planning and controlling? (H)(3) 13. How does control simplify the task of a supervisor? (U)(3) 14. How does control lead to coordination? (U)(3) 15. What is feedback in controlling? Explain? (U)(3) 16. Controlling is looking back. Explain? (K)(3) 17. Action is the essence of control. Explain this statement. (U)(3) 18. Controlling helps in achieving objectives of the organization an improving employees moral. Explain this statement? (U)(3) 19. What is meant by control by exception? Explain with an example? (H)(3) 20. What are two principles a manager must consider while dealing with deviations effectively? (A)(3) 21. What should be the focus point for the manger while controlling as controlling at each and every step is not possible? (U)(4) 22. Controlling is an indispensable function of management. Do you agree? Give four reasons in support of your answer? (H)(4) 23. You are a production manager in an auto company. It is reported that postal

expenses of your department have increased by 10% and costs of raw material have increased by 2%. Which of the two deviations is more critical? Also name the relevant concept or principle you would follow? (A)(4)

24. Controlling is the systematic process involving the series of steps. State the steps involved in the process? (U)(5) 25. Despite of many benefits sometimes controlling fails. Do you agree with this statement? (A)(5)

ASSIGNMENT CHAPTER-9-(FINANCIAL MANAGEMENT)


DATE OF DISTRIBUTION: DATE OF SUBMISSION:-

1. A company wants to establish a new unit in which a machinery worth rs.10 LAKHS is required. Identify the type of decision involved in financial management? (H)(1) 2. Give the second name for fixed asset management?(K)(1)
3. State the objectives of financial management. (K)(3) 4. Enumerate three important decisions taken in financial management? (U)(3) 5. State the steps involved in financial planning?(K)(3) 6. There are three important decisions which an organization has to take in respect of

financial management. Enumerate and explain in brief these three decisions?(K)(3)


7. Explain the link between operating cycle and working capital? (H)(3) 8. How does control of existing shareholder affect financing decision?(K)(4) 9. How does loan component or debentures in the capital structure act as lever to

raise the return on equity share capital?(U)(5)


10. You are finance manager of a company. The board of directors has asked you to

determine the working capital requirement for a company. State the factors that you would take in consideration while determining the requirement working capital for a company?(A)(5)
11. What are the factors that would keep in mind while determining the capital

structure of a company? (U)(5)


12. Keeping in mind that it is a highly capital intensive sectors. What factors will affect

the fixed and working capital?(U)(5) 13. Financial planning tries to link the present with future. Explain the importance of financial in the light of the statement? (U)(5)

14. Delta Cables LMT. In Singapore earned a net profit of rs.50 corers. Atul the finance manager of delta cables LMT. Has to decide how to appropriate these profits. Which financial decision will help him in deciding it? (H)(5)
15. You are finance manager of a company. The board of directors has asked you to

determine the fixed capital requirement for a company. State the factors that you would take in consideration while determining the requirement Fixed capital for a company?(A)(6) 16. A businessman who wants to start a manufacturing concern, approaches you to suggest him whether the following manufacturing concern would require large or small working capital: Bread Cooler Non perishable goods Sugar Motor car Furniture on a specific order Locomotives Perishable goods (H)(6)

ASSIGNMENT CHAPTER-10-(FINANCIAL MARKET)


DATE OF DISTRIBUTION: DATE OF SUBMISSION:-

1. Name the market where companies issue new securities?(K)(1) 2. Name the market which provides short term finance? (U)(1) 3. What is meant by capital market? (K)(1) 4. Name the common instrument of capital market? (K)(1) 5. What do you mean by term going public? (H)(1) 6. Explain the term water on equity? (H)(1) 7. What do you mean by bridge financing? (H)(1) 8. Which money market security is also known as zero coupon bonds? (H)(1)

9. Describe price rigging? (H)(1) 10. 11. (1) 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. (3) Describe insider trading? (H)(1) In what period are payment and delivery on NSEI and OTCEI completed?(K) Name two advisory committees of SEBI? (K)(1) Explain the steps involved in the process of new issue market? (U)(3) Explain the features of NSEI? (K)(3) Explain the features of OTCEI? (K)(3) Explain the regulatory frame works of SEBI? (K)(3) Explain the developmental functions of SEBI? (K)(3) Explain Bridge Financing as a instrument of Money Market? (K)(3) Distinguish between certificate of deposit and fixed deposit? (U)(3) Explain different Depository Services? (H)(3) What are the different ways of issuing securities in primary market?(K)(3) D/W primary & secondary market? (U)(3) D/W money & capital market? (U)(3) How many regional stock exchanges are in India? Name the oldest one? (H)

25. Money market instruments are more liquid than capital market

insrtument.comment? (H)(3)
26. Stock market imparts liquidity to investment. Comment? (U)(3)

27. 28.

What functions does financial market perform? (U)(3) SEBI act as a watchdog of security market. Comment? (A)(4)

29. Stock market quotation contributes to better allocation of capital and promoting the habits of saving and investment. Explain? (U)(4) 30. Explain D-Mat account i.e. Dematerialization account and Demutualization of account? (K)(4)

ASSIGNMENT CHAPTER-11-(MARKETING MANAGEMENT)


DATE OF DISTRIBUTION: DATE OF SUBMISSION:1. Name the function concerned with informing the consumer the product? (U)(1) 2. What is the most important decision related with physical distribution of goods and services? (U)(1) 3. Name the function involved in physical movement of goods fro one place to other? (K) (1) 4. A tube of shaving cream is often sold in a cardboard box. Name the type of package used in this case? (H)(1) 5. A firm wants to send some gifts items of glassware to Delhi from Mumbai. Which type of packaging is needed here? (A)(1) 6. Name the promotional technique Scratch a card and win exciting prizes? (A)(1) 7. Which philosophy of marketing suggests that an organization earn profit through volume of production? (H)(3) 8. Which Philosophy of marketing gives greater importance to consumer welfare instead of consumer satisfaction? (H)(3) 9. What is the main pillar of marketing concept? (U)(3) 10.An important task in marketing of goods relates to designing the label as it provides useful and detailed information about the product? Do you agree? Give reasons of your answer? (H)(3) 11.Generally consumer prefers to buy goods directly from the producers, but it is not always possible. Give reasons, why is it so by explaining four different factors responsible for this? (H)(4) 12.You are a toothpaste manufacturer and you have introduced a new brand of toothpaste in the market. How will you determine the price of this product? Explain by giving any three points? (H)(4) 13.Baja auto wants to promote the sale of its new model of bike in the market. Suggest any four sales promotion techniques for this purpose? (H)(4) 14.Name the element of marketing mix in which a set of firms and individuals creates possession, place and time utility and helps in market offering. Also explain any five important functions performed by this element? (H)(5) 15.Over the period of time various concepts have emerged in marketing which prescribe where marketing efforts should be put differently identify and explain these concepts? (u)(5) 16.Label of product has become quite important for customers because it describes product features producers detail and other details which are relevant to them. Draw a label for premimum bathing soap giving relevant information? (H)(5)

ASSIGNMENT CHAPTER-12-(CONSUMER PROTECTION)


DATE OF DISTRIBUTION: DATE OF SUBMISSION:1. What do you understand by term consumer? (K)(1) 2. Who can file a complaint in a consumer court, according to consumer protection

act? (U)(1) 3. Who can file a complaint against a deceased consumer?(H)(1) 4. Which claim can be appeal able before the Supreme Court under consumer protection act? (K)(1) 5. What kind of complaint can be made under the district forum? (H)(1) 6. Explain briefly the meaning of consumer with reference to consumer protection act, 1986.(K)(3) 7. What do you understand by term caveat emptor? (H)(3) 8. Explain the importance of consumer protection from the point of view of a consumer. (U)(3) 9. Why consumer protection is important for a businessman? Give any one reason (U) (3) 10. Which act provides protection to the consumer against the use of fraudulent marks? (H)(3) 11. Which act provides safety to consumer against deficiencies services? (H)(3) 12. Discuss various Rights of consumers. (U)(3) 13. Explain the ways and means of consumer protection in India? (U)(3) 14. Explain the three tire machinery for redressing the consumer grievances.(U)(3) 15. What are the remedies available to consumer under consumer protection act 1986? (U)(3) 16. Name any four consumer organization which is working in the field of consumer protection? 17. Explain any four functions of consumer organization and non govt. organization for protecting and promoting the interest of consumers?(U)(4) 18. As a responsible consumer how would you ensure about the quality of a juice packet that she plans to buy? (H)(4) 19. Ahmed wants to purchase the iron. As an aware consumer how can he be sure about the quality of the iron? (H)(4) 20. Mr. sonic a consumer purchased medicines without noticing the date of expiry. He also did not able obtain cash memo. Do you think he will be able to protect himself by the loss caused due to expired medicine? Give reasons for support of your answer.(A)(5)

MARKING OF ASSIGNMENTS ACCORDING TO BLOOMS TEXONOMY

ASSIGNMENT CHAPTER-1-(NATURE AND SIGNIFICANCE OF MANAGEMENT)


EVALUATI NG SYNTHES ANALYS APPLYING/ IS/ IS APPLICATI CREATIN ON G UNDERSTANDI NG/ COMPREHENSI ON REMEMBERING/ KNOWLEDGE

ASSIGNMENT CHAPTER-2-(PRINCIPLES OF MANAGEMENT)


EVALUATI NG SYNTHES ANALYS APPLYING/ IS/ IS APPLICATI CREATIN ON G UNDERSTANDI NG/ COMPREHENSI ON REMEMBERING/ KNOWLEDGE

ASSIGNMENT CHAPTER-3-(BUSINESS ENVIRONMENT)


EVALUATI NG SYNTHES ANALYS APPLYING/ IS/ IS APPLICATI CREATIN ON G UNDERSTANDI NG/ COMPREHENSI ON REMEMBERING/ KNOWLEDGE

ASSIGNMENT CHAPTER-4-(PLANNING)
EVALUATI NG SYNTHES ANALYS APPLYING/ IS/ IS APPLICATI CREATIN ON G UNDERSTANDI NG/ COMPREHENSI ON REMEMBERING/ KNOWLEDGE

ASSIGNMENT CHAPTER-5-(ORGANISING)
EVALUATI NG SYNTHES ANALYS APPLYING/ IS/ IS APPLICATI CREATIN ON G UNDERSTANDI NG/ COMPREHENSI ON REMEMBERING/ KNOWLEDGE

ASSIGNMENT CHAPTER-6-(STAFFING)
EVALUATI NG SYNTHES ANALYS APPLYING/ IS/ IS APPLICATI CREATIN ON G UNDERSTANDI NG/ COMPREHENSI ON REMEMBERING/ KNOWLEDGE

ASSIGNMENT CHAPTER-7-(DIRECTING)
EVALUATI NG SYNTHES ANALYS APPLYING/ IS/ IS APPLICATI CREATIN ON G UNDERSTANDI NG/ COMPREHENSI ON REMEMBERING/ KNOWLEDGE

ASSIGNMENT CHAPTER-8-(CONTRILLING)
EVALUATI NG SYNTHES ANALYS APPLYING/ IS/ IS APPLICATI CREATIN ON G UNDERSTANDI NG/ COMPREHENSI ON REMEMBERING/ KNOWLEDGE

ASSIGNMENT CHAPTER-9-(FINANCIAL MANAGEMENT)


EVALUATI NG 5 SYNTHES ANALYS APPLYING/ IS/ IS APPLICATI CREATIN ON G 6,11 8,12 7,10, UNDERSTANDI NG/ COMPREHENSI ON 2,9 REMEMBERING/ KNOWLEDGE 1,3,4

ASSIGNMENT CHAPTER-10-(FINANCIAL MARKET)


EVALUATI NG SYNTHES ANALYS APPLYING/ IS/ IS APPLICATI CREATIN ON G UNDERSTANDI NG/ COMPREHENSI ON REMEMBERING/ KNOWLEDGE

ASSIGNME NT CHAPTER-11-(MARKETING)
EVALUATI NG SYNTHES ANALYS APPLYING/ IS/ IS APPLICATI CREATIN ON G UNDERSTANDI NG/ COMPREHENSI ON REMEMBERING/ KNOWLEDGE

ASSIGNMENT CHAPTER-12-(CONSUMER PROTECTION)


EVALUATI NG 3,6 SYNTHES ANALYS APPLYING/ IS/ IS APPLICATI CREATIN ON G 7,20 11,19 16,17,18 UNDERSTANDI NG/ COMPREHENSI ON 4,5,8,9,10,13,1 4 REMEMBERING/ KNOWLEDGE 1,2,12,15

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