Introduction
IT governance, part of an organizations overall mission, goals, policies, and procedures is the process of ensuring that IT is used effectively, efficiently, and strategically. IT systems study includes planning and analysis through development, implementation and feedback loop for each new IT application. System study is not conducted by systems people, it is the job of systems programmers, analysts, designers, users, and managers.
Application Portfolio
- this portfolio include an enterprise system, along with other specialized information systems, or it may of many separate systems for functional areas such as accounting, marketing and human resources. - is a compilation for a given customer, of the high-level and detailed information necessary for I/T and the customer to develop an investment strategy across the customers applications (i.e. develop specific improvement or investment plans for each application where improvement or investment are merited).
Systems Planning
Planning for Success
- means beginning of a systems study with a focused investigation that : 1. Approaches specific organizational problems from a broad point of view, . Uses an interdisciplinary study team to evaluate an organizations information system, 3. Make sure the companys study team works closely a steering committee in all phases of work. Broad Viewpoint in a Systems Study
Systems Approach
- this approach aligns with the organizations mission and strategic planning goals and objectives.
System Analysis
- the basic purpose of this is to examine a system in depth. Analysis Paralysis Organizational Goals: General Systems Goals - this applies to most organizations to become an efficient and effective organization. Principles contributing to this goals are: 1. cost-benefit analysis, 2. very good decision-maker, 3. commitment to designing a system that allows optimal access to information, 4. flexibility. Top Management System Goals - AISs plays a vital role in achieving management goals. AISs usually provides top managers with long-range budget planning data that they can use in making effective strategic decisions regarding product sales or similar business activities. - the basic purpose of this is to examine a system in depth. Analysis Paralysis Organizational Goals: General Systems Goals - this applies to most organizations to become an efficient and effective organization. Principles contributing to this goals are: 1. cost-benefit analysis, 2. very good decision-maker, 3. commitment to designing a system that allows optimal access to information, 4. flexibility. Top Management System Goals - AISs plays a vital role in achieving management goals. AISs usually provides top managers with long-range budget planning data that they can use in making effective strategic decisions regarding product sales or similar business activities. Observe the Current System in Operation. Visiting various parts of the operation on a surprise schedule and asking workers questions about their jobs can be extremely helpful in learning whether the systems work as described, as well as discovering the morale of employees, occurrence of downtime, and workload cycles and distribution.
Use Questionnaires and Surveys. These can be anonymous so that respondents share their views openly about sensitive issues. Open-ended questionnaires provide an unstructured free-ow of ideas that may bring new issues to light. Review Internal Control Procedures. In earlier chapters of this book, we discussed the importance of internal control systems. Weaknesses in these procedures can cause major problems for a company. The study team should identify high-risk areas, strengths, and weaknesses of the specic procedures. Interview System Participants. Face-to-face interviews allow the study team to gather system information in the greatest depth and sometimes reveal surprises. For example, an interview might reveal that a managers decisions dont really require input from several existing reports. TO BE COTINUED