Kenneth Tate

49 Beverly rd - Buffalo, NY 14208 kennethmtate@yahoo.com - 716 584 6429 Objective: To contribute a strong work ethic and professionalism to a team based environment and utilize and enhance my skills to provide an opportunity for advancement Position of Interest: Cashier / Data Entry / Payment Processor

WORK EXPERIENCE

Cashier
CGI Federal / Buffalo Passport Agency / Dept of State - Buffalo, NY - November 2010 to March 2013 Maintain security clearance by following U.S. laws, and procedures set by the passport agency. - Responsible for receiving and appropriately applying passport payments retrieved from counter adjudicators and customer service representatives, verifying them to be accurate in the amount and payment type. - Maintain and reconcile daily ledgers of checks and cash to insure an adequate balance in cash drawer, leading up to preparing the business days deposit for pick up by armored carrier - Insure that paid applications are batched and recorded on excel worksheets properly according to precedence, to encourage integrity in the furtherance of processing. - Pulling and filing numerous reports that are necessary for record keeping in an orderly fashion, including passport applications with fee issues to withhold them from processing until proper payment is received, notifying applicant where necessary. - Aid in the interpreting of internal controls and procedures, joining in meetings with co-workers and supervisors to discuss adjustments to be made to routine work duty and processing, keeping up to date on all existing directives regulating duties - Uphold in keeping personal identifiable information private by securing all documents containing such information at all times, maintaining the overall security of the cashier office and its contents, and never discussing details of such unless on a need-to-know basis to carry out work duties - Assist in resolving miscellaneous situations by seeking guidance from written procedures or by contacting other passport agencies and offices to find the best solution - Also assist in helping processing staff, including doing data entry and image review on passport applications, quality control on newly printed passport books and cards, and sharing responsibility in mail functions

Teller
M&T Bank - 2006 to 2010 -Balance all cash on a daily basis to verify cash received and distributed from customers - Answer phone and communicate appropriate information upon request to callers, referring them when necessary - Process multiple types of transactions including the issuing money orders and official checks, cashing checks, making deposits, transfers, and loan payments - Follow bank procedures seeing that actions are documented accurately and filed away properly for future audits - Experienced in handling large sums of cash, documenting all that is given and received, electronically and manually, to insure cash drawer is balanced at the end of the business day

EDUCATION

General Studies / Computer Repair

Erie Community College - Buffalo, NY 2005 to 2005 McKinley Highschool

SKILLS Microsoft Word and Excel / 11,000 keystrokes per hour numerically (10 key) / over 9,000 keystrokes per hour alpha numerically