Client Name

Submitted by:
Company logo Company name Limited Address Phone No.91Fax: 91-11-23368946 Email: info@vayamtech.com

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TABLE OF CONTENTS 1.1 Client Overview..................................................................................3

2. Organization Core business & experience Details and Organizations Value Proposition....................................................4 3. Understanding of the proposed work and Scope........................25 4. Proposed Technical Solution, Methodology ...............................26
4.1 Methodology and Approach .............................................................26 4.2 Network Designlowing are the proposed Network Design of the proposed solution is given below:..........................................................28 4.3 Training Methodology.......................................................................29 4.4 Level of service quality promised.....................................................30

Executive Summary COMPANY PROFILE

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Company name Technologies Ltd. - a SEI CMMi level 5, ISO 9001:2000, and ISO 27001:2005 Certified company - is a "new age" Technology Company. It is a turnkey IT solutions provider and its services and products span the entire spectrum of IT. Founded in 2001 and headquartered in New Delhi, India, Vayam has a 'stateof-the-art' software development centre executing projects on the QCD (Quality, Cost effectiveness and Delivery) model. The mantra in iBDC is "customer delight" through consistently providing solutions to complicated and multi dimensional challenges faced by customers. VAYAM has proven track record of delivering high quality software solutions to its esteemed clients.

1.1 Client Overview

The Department of Social Welfare provides welfare programs and services to the handicapped persons, social security for the aged and destitute through the network of residential care homes and non-institutional services. Besides this the Department also provides avenues of handicapped and creates awareness amongst general public regarding the welfare measures of the Department. In order to achieve its objectives, the Department of social welfare has decentralized its programme implementation to the level of its 10 districts units having jurisdictions co-terminus with the Revenue /Police districts of Delhi.

Services
Financial Assistance Welfare Social Security &Old Age Welfare Social Defense Grants to Social Welfare. Drug dead diction Welfare of the differently Able Persons

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2. Organization Core business & experience Details and Organizations

Value Proposition Turnkey Solution Provider We are endto-end IT solutions provider offering a range of services such as consulting, software application development, IT infrastructure setup, and data capturing and complete facility management. Project Scalability Our organizations delivery model and infrastructure permit projects to be scalable. Rapid ramp up capabilities ensure that project timelines are met without over-runs. Our infrastructure facilities are also geared to meet demands of clients to scale up as and when required with minimal lead - time. Project Management Proven management capabilities harnessing an already trained resource pool would enable consistent delivery with quality on time and without worrying about the control aspects of project management. Performance Our track record of delivering projects on time and on budget is much above the industry average. Technical Expertise We have huge pool of talent on prevalent and emerging technologies. We invest time and resources to initiate work on the technologies of the future and have full-fledged labs and development centers for our technical professionals. Confidentiality We protect the confidentiality of our customers in a number of ways. The best testament of this is the faith reposed on us by many customers who are in competition with each other in the market place.

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3. Understanding of the proposed work and Scope

The project scope mentioned below but not limited to the following services: Vayam analyzed the Social Welfare requirements and gather the following information that should be incorporated in the web-site:
1. Website should be in content management system so that the

Social Welfare can update their site regularly & easily. 2. Website should have the disable friendly features. 3. Any blind person can use the screen reader software to browse the site. 4. Image that we going to use in this website should have an AlterNet text feature so that images can also be readable by screen reader. 5. Message ticker will be there to display the important message. 6. News section will be there. 7. Project section will be there to show the current project. 8. Jobs & Vacancy section 9. Related links section that will show the related institute website links. 10. 11. 12. 13. 14. PDF and word file upload and display. Sitemap section Calendar of Events Easy to customize W3C HTML & CSS Valid

Vayam will provide the complete solution as per RFP Requirement.

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4. Proposed Technical Solution,

Methodology

To automate the various sections of Project, Vayam proposes following solution.

4.1 Methodology and Approach

We shall be using our standard Quality Management System with well-defined Hardware engineering process, project management methodologies and periodic reviews for bringing in improvement. The deliverables will be made after due testing at our end. We follow following hardware and network approaches using the best practice of IT as per requirement of project. Vayam follow following Standard Hardware and Networking Methodology

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The system is designed mainly using a top-down sequence. A bottom-up network design methodology can be used, if the customers applications and goals are well known. Several techniques and models can be used to characterize the existing system, new user requirements, and a structure for the future system. The main focus is to understanding: Data flow, data types, and processes that access or change the data The location and needs of user communities that access or change data and processes We prepare a logical model before the physical model: The logical model represents the basic building blocks, divided by function, and the structure of the system The physical model represents devices and specific technologies and implementations For large Hardware and Network design projects, modularity is essential, so we Split functionally to make the project more manageable. After Review and Verify the design the Procure require computing and communication infrastructure. We follow our well defined Testing and Deployment methodology for various proposed Hardware and Network Components. Maintenance and operation capabilities include Fault Management, Configuration Management, Change Management and Performance Management etc.

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4.2 Network Designlowing are the proposed

proposed solution is given below:

Network Design of the

Objective of Training: A proper training for key IT staffs will be a key success factor associated for implementations of proposed architecture. The objective of training is to build staff capacity and ensure software sustainability. Anticipates a combination of classroom and on-the-job training for its core technical staffs. In addition, Vayam will provide training materials, such as network troubleshoot guide, technical support manuals. The objective of the training is mainly to train the users to meet the objectives of the project.

Technology Transfer: Our organization recommends the training to be

imparted to the customer as per the training plan suggested below. By following the training schedule we ensures that the end-users can work on the application software without any difficulty.

Self-maintenance of the Application Software by the Personnels of the

client, even after the warranty period had expired Training Areas Covered: following are area of training

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4.3

Training Methodology

We shall follow a synchronized methodology for imparting various trainings to the representative users .The various activities carried out during the training programme shall be: Pre-skills Evaluation:

The trainer shall evaluate the current level of the training group through various mechanisms. This shall help in revealing the strengths and weaknesses of the group. The primary purpose of the evaluation is to assure proper focus and spin on course materials. Customized Curriculum Based on the evaluations the training contents are modified and customized to match the training needs of that group in specific. The training is then imparted through verbal and visual presentations with the help of projectors and audio aids. Practical Session To ensure better understanding and learning of the training group the trainers shall conduct hands-on session for the users (if required). The users shall be exposed to demo version of the actual system that shall make them more conversant with the various functionalities and technicalities of the system. Providing Training Manuals In order to make the training participants more comfortable with the training sessions, they shall be provided with the training manual well in advance. This shall help them in revising through lessons already covered and lessons to be covered in future sessions.

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4.4 Level of service quality promised

Vayam has been successfully assessed for the following Quality standards:

Vayam is assessed at Level 5 of CMMI SW, ver. 1.2.

ISO 27001:2005 standards on Information Security Management System (ISMS) ISO 9001:2000 certification

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Vayam proposed common standards at various stages like

Project Stages

Best Practices/Models in Use

Planning Stage

PMBOK Guide Project Planning (CMMI V1.2) Planning of Product Realization (ISO 9001) Requirement IEEE-SRS Stage Requirement Management, Requirement Development (CMMI V1.2) Design Stage IEEE-SDD, UML Technical Solution, Product Integration (CMMI V1.2) Design and Development (ISO 9001) Development Coding Best Practices/Frameworks, Microsoft Blocks Stage Configuration Management (CMMI V1.2) Information systems acquisition, development and maintenance (ISO 27001) Testing Stage IEEE-V&V, Software Testing Life Cycle (V Model) Verification, Validation (CMMI V1.2) Warranty / Service Support Processes (ITIL V3.0) Maintenance

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Subject:

Placement of Work Order for Design & Development of disabled Friendly Web Site for the M/O Social Welfare

S.N Item Description . 1 Sr. Content Writer (with three yrs. experience ) Scope of Work Accessibility Analysis Design, Template Development , Project Management Web Page Migration Integration of 500 HTML pages 2 Content Editor Testing & Quality Management of 500 HTML pages Sr. Web Designer Web Designer Team Leader Hindi Translator

QTY 2

Man Month Period 3

Unit Price

Total Price

3 4 5 6

2 2 2 1

3 3 3 3 Total Amt(Rs)=

BRIEF NOTE ON MAKING THE WEBSITES ACCESSIBLE TO PWDs

1. The Website proposed to be made accessible @ http://socialwelfare.delhigovt.nic.in which has been recently migrated to Web sphere Content Management (WCM) framework as per the policy of Govt. of NCT of Delhi and hosted in NIC's data centre. 2. This proposal contains the details for conducting accessibility assessment and

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integrating the changes to make the website of http://socialwelfare.delhigovt.nic.in to all persons with disabilities including visual impaired, hearing impaired, learning disabilities and mobility impaired. This website provides valuable information for citizens of India in general and citizens of Delhi in particular including persons with disabilities that can enable them to be self-reliant. But person with disabilities can only access the information only if the website is accessible and compatible with their assistive technology such as Screen reader, magnifier, track ball etc. This Department of Social Welfare is the nodal department under the Delhi government dealing with persons with disabilities. It is therefore important that the information relevant to the persons with disabilities is accessible to them as per the W3C Guidelines. The proposed website will be useful for a group of people with disabilities other than the people in general. These include persons who: Are visually impaired and screen readers and magnifiers Have mobility impairment & use alternative input devices Have a learning disability, such as dyslexia Having no vision, low vision capability, color blindness Having low/ no hearing capability, color blindness Inability to use mouse

Proposed additional features Following are the key objective of redesigning the website. Site will be made bilingual in nature i.e. both in English/Hindi Site will be designed on WCM framework. Ease navigation of useful information to the users. Site will have dynamic photo, video gallery creation section. Site will follow the archival policy to maintain old or expired content. Follow the guidelines issued by Government of India making the site disable friendly. Dynamic functionality like interface to add/edit/delete referral addresses. Site look consistent in the leading browsers (Microsoft Explorer, Mozilla, Chrome etc.) Based on Web Content management for delivering information services as per W/3.C standards, Compliances Certificate as per Guidelines for Indian Government Websites & Clearance certificates for Web Security Audit will be obtained from a CERT-IN vender. The Website will be developed to be assistive technologies such as :

a. Screen Readers,

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b. On-Screen Keyboards, c. Adaptive mousse and keyboards d. Speech-to-text technologies e. Refreshable Braille Displayers, etc. 4. Justification for the proposal: Advancement in information technology has enabled the world to invent world-class environment and has also bought a revolution in the lives of people with disabilities and especially through the Internet. The Internet has become the vital medium for accessing information. With the help of assistive technologies persons with disabilities can access websites provided they are compatible with the assistive technology. The http://socialwelfare.delhigovt.nic.in contains valuable information for citizens of India including persons with disabilities that can enable them to be self-reliant but needs to be redesigned to support assistive technology. Once the website is made disabled friendly it will be useful for a group of people with disabilities other than the people in general. 5. Proposed method of selecting the Executing Agency for the proposed work: M/s NICSI will be the main Executing Agency as has been for making disabled friendly website of MoSJ&E and DoT, MolCT etc. 6. Expected time of completion: The expected time is 3 months for making the site bilingual completely disabled friendly.

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