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Catalyst Complaint Cover Page

413057

Complaint
Number 413057 Date 7/25/2012 Status Assignee Actual Savings Amount Disputed Estimated Savings Closed Garrett-Lindsey, Walli $0.00 $0.00 $0.00

Location Seattle - Consumer Protection Division NAICS 541920-Photographic Services

Complainant
Name Melanie A Johnson Dansons Landscaping PO Box 159 Silverdale, WA 98383 Phone Day Phone Evening Email MELSKIJ1@COMCAST.N ET

Respondent(s)
Name Getty Images 605 5th Ave S Ste 400 Seattle, WA 98104 Contact Phone (206) 925-6753 Toll Free Email copyright.complian ce@gettyimages.co m

Referral(s)
Name Contact Phone Contact Phone Email

Practice(s)
Code 316 Practice Billing Issues

Activities
Date Added 7/25/2012 Activity Type Request for Review Activity On page 4 of C's complaint, C requests that R not be given her personal email or home address as R has C's business address. May I contact C and request her business address and change C's info to the business?

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Date Added 7/30/2012

Activity Type Reviewed

Activity OK to contact C per the question below: On page 4 of C's complaint, C requests that R not be given her personal email or home address as R has C's business address. May I contact C and request her business address and change C's info to the business?

7/30/2012 8/2/2012 8/3/2012 8/3/2012 8/7/2012 9/5/2012 9/5/2012 9/5/2012 9/5/2012 9/5/2012 9/5/2012 9/5/2012

Form Letter to Complainant Email to Complainant Phone Call from Complainant Email to Complainant Email to Respondent Email to Complainant Email to Respondent Email from Complainant Email from Respondent Email to Complainant Email to Respondent Resolution-UNADJUSTED

Csup Contact Me Csup Contact Me To: MELSKIJ1@COMCAST.NET C First Letter to Consumer To: MELSKIJ1@COMCAST.NET R First Letter to Respondent To: copyright.compliance@gettyimages.com C Second Letter to Complainant To: MELSKIJ1@COMCAST.NET R Second Letter to Respondent To: copyright.compliance@gettyimages.com

Csup Closing Unadjusted To: MELSKIJ1@COMCAST.NET Rsup Closing No Adjustment To: copyright.compliance@gettyimages.com

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Date Added 9/5/2012

Activity Type FAX from Respondent

Activity See document 413057A. Please note, document is a copy of email activity 1187417 -----Original Message----From: ATG MI CRC Sea Fax Sent: Wednesday, September 05, 2012 1:58 PM To: ATG MI Seattle CRC Cc: Metz, Mary (ATG) Subject: FW: Fax Message NO.3577

-----Original Message----From: ATG MI Canon Sent: Wednesday, September 05, 2012 1:45 PM To: ATG MI CRC Sea Fax Subject: Fax Message NO.3577 This E-mail was sent from "ATGSEALEM50011" (Aficio MP 5001). Queries to: atgricoh@atg.wa.gov

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