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Crestron BPC-HPLIR onCue IR Learner & Programmer Operations Guide

This document was prepared and written by the Technical Documentation department at:

Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON

Regulatory Compliance
As of the date of manufacture, the BPC-HPLIR has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.

Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the users authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help

Industry Canada (IC) Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada.

All brand names, product names and trademarks are the property of their respective owners. 2011 Crestron Electronics, Inc.

Crestron BPC-HPLIR

onCue IR Learner & Programmer

Contents
onCue IR Learner & Programmer: BPC-HPLIR 1
Introduction ............................................................................................................................... 1 Specifications .............................................................................................................. 2 Physical Description.................................................................................................... 3 Setup .......................................................................................................................................... 7 Installation ................................................................................................................... 7 Hardware Hookup ....................................................................................................... 8 Uploading and Upgrading.......................................................................................................... 9 Establishing Communication....................................................................................... 9 Firmware ..................................................................................................................... 9 Operation ................................................................................................................................. 11 Learning Third-Party IR Codes ................................................................................. 11 Developing onCue BPC-8 Projects ........................................................................... 14 Problem Solving ...................................................................................................................... 17 Troubleshooting......................................................................................................... 17 Further Inquiries ........................................................................................................ 17 Future Updates .......................................................................................................... 18 Return and Warranty Policies .................................................................................................. 19 Merchandise Returns / Repair Service ...................................................................... 19 CRESTRON Limited Warranty................................................................................. 19

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Crestron BPC-HPLIR

onCue IR Learner & Programmer

onCue IR Learner & Programmer: BPC-HPLIR

Introduction
The onCue BPC-HPLIR is a dual-function handheld tool designed for use with the Crestron onCue BPC-8 Basic Presentation Controller. It is both a full featured IR learner, providing a simple means to learn IR commands from third-party remotes via the Device Learner tool, as well as a configuration loader that transfers configuration files created using the onCue BPC-8 Tool directly to the BPC-8. The BPC-HPLIR enables the installer to upload a single configuration to any number of BPC-8 controllers, requiring mere seconds to transfer the file via a simple optical cable (included). There is no need to remove the BPC-8 from the wall or even remove its faceplate, and one configuration can be used repeatedly for any number of identically equipped rooms, affording quick and easy setup of each room without any need to carry around a laptop.

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Specifications
Specifications for the BPC-HPLIR are listed in the following table. BPC-HPLIR Specifications

SPECIFICATION
Communications USB IR Optical Power Requirements Battery USB

DETAILS
For console, USB 2.0 client Learns infrared control commands up to 455 kHz Transmits configuration file via IR to BPC-8 9 Volt disposable alkaline, 625 mAh (included) 83 mA @ 5 Volts DC, overrides battery when sufficient power is available 32 to 113 F (0 to 45 C) 10% to 90% RH (non-condensing) Plastic, black, handheld 5.78 in (147 mm) 3.60 in (92 mm) 1.12 in (29 mm) 10 oz (283 g) 3.5mm TRS to DB9F RS-232 Control Cable, 6 ft (~2 m) Optical Cable, 3 ft (~1 m)

Environmental Temperature Humidity Enclosure Dimensions Height Width Depth Weight Included Accessories CBL-SERIAL-DB9F-6

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Physical Description
This section provides information on the connections, controls and indicators available on your BPC-HPLIR. BPC-HPLIR Physical View

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BPC-HPLIR Overall Dimensions

Crestron BPC-HPLIR

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Connectors, Controls & Indicators

# CONNECTORS1, CONTROLS & INDICATORS


1 2 IR In IR Out

DESCRIPTION

COMPUTER

(1) IR receiver Receives IR signals up to 455 kHz (1) 1000 m fiber coupler Configuration file upload link to BPC-8 ~3 ft (~1 m) optical cable included (1) USB Type B female; USB 2.0 computer console port; (6 ft (~2 m) cable included)
PIN 1 2 3 4 DESCRIPTION +5 VDC Data Data + Ground

(Continued on following page)

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Connectors, Controls & Indicators (Continued)

CONNECTORS1, CONTROLS & INDICATORS


LEDs READY SIGNAL OVERDRIVE FAILED COMPLETE COMPUTER

DESCRIPTION

LOAD NO PROGRAM LOW BATT 5 TRANSFER

(Amber) Indicates unit is ready to learn an IR command (Amber) Indicates an IR signal has been detected (Red) Indicates IR signal is too strong and cannot be learned (Red) indicates IR command could not be learned successfully (Green) Indicates IR command has been learned successfully (Green) Indicates a computer is connected and providing power via USB (Green) Indicates configuration file is being uploaded to the BPC-8 (Amber) Indicates no configuration file exists in the BPC-HPLIR (Red) Indicates the battery is running low (1) Pushbutton, initiates transmission of stored configuration file to the BPC-8

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Setup
Installation
The only installation procedures required for the BPC-HPLIR are to insert the supplied 9-Volt battery into the compartment in the rear of the unit, and to connect the supplied fiber cable to the IR Output Coupler port. Fiber Cable

To connect supplied fiber cable to the BPC-HPLIR, loosen the output coupler knob, insert the cut end of the cable, and re-tighten the knob.

To connect the fiber cable to a BPC-8, remove the clear plastic dust cap from the connector end of the cable. Insert the cable into the optical cable access port on the lower right of the BPC-8 faceplate. Retain the dust cap to protect the cable when not in use.

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Hardware Hookup
The following illustration defines the connections required for the BPC-HPLIR. Hardware Connections for the BPC-HPLIR

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Uploading and Upgrading


Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs or firmware) can be transferred to the control system (and/or device). Finally, program checks can be performed (such as changing the device ID or creating an IP table) to ensure proper functioning.

Establishing Communication
Use Crestron Toolbox for communicating with the BPC-HPLIR; refer to the Crestron Toolbox help file for details. There is a single method of communication: USB communication. USB Communication
PC Running Crestron Toolbox

USB

BPC-HPLIR

The COMPUTER port on the BPC-HPLIR connects to the USB port on the PC via the included Type A to Type B USB cable: 1. Use the Address Book in Crestron Toolbox to create an entry using the expected communication protocol (USB). 2. Display the BPC-HPLIRs System Info window (click the icon); communications are confirmed when the device information is displayed.

Firmware
Firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron Web site as new features are developed after product releases. One has the option to upload and upgrade via the Crestron Toolbox. For details on uploading and upgrading, refer to the Crestron Toolbox help file.

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Crestron BPC-HPLIR

Upgrade BPC-HPLIR firmware via Crestron Toolbox. 1. Establish communication with the BPC-HPLIR and display the System Info window. 2. Select Functions | Firmware to upgrade the BPC-HPLIR firmware.

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Operation
The first step in developing a configuration program for the BPC-8 is to use the onCue BPC-8 Tool to determine if the device to be controlled is already contained in the Crestron Database. If it is not, use the BPC-HPLIR and the Device Learner tool to create a new IR file and save it to the User Database, then use the onCue BPC-8 Tool to create the BPC-8 Configuration file. Refer to Learning Third-Party IR Codes below. If it is, use the BPC-HPLIR and the onCue BPC-8 Tool to develop a program for the BPC-8. Refer to Developing onCue BPC-8 Projects on page 14. NOTE: The onCue BPC-8 Tool and Device Learner tool software programs are included with Crestron Toolbox, which is available at the Crestron onCue Web site: www.crestron.com/oncuesoftware.

Learning Third-Party IR Codes


When used in conjunction with an IR learner such as the Crestron BPC-HPLIR, the Device Learner tool allows users to create and test custom IR driver files, and to save the learned files in the User Database where they can be uploaded to the BPC-HPLIR for subsequent upload to the BPC-8. The following paragraphs provide an overview of the functions available via the Device Learner tool. For detailed instructions, refer to the Device Learner help file.

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Device Learner Main Screen

Crestron BPC-HPLIR

Standard Operations Create New IR Files


1. Upon starting Device Learner, click New on the File menu. 2. Use the Device Description button to fill out details about the device to be controlled. 3. Use the Remote Buttons button to configure buttons and corresponding standard commands. The list of buttons will be based on the device listed in step 2. 4. Use the Crestron BPC-HPLIR to learn the remote button functions.

Learn Remote Button Functions


Use the Remote Buttons button to learn IR functions as follows: 1. Set up the IR learner and remote (refer to the Crestron IR learner's hardware documentation). The components should be positioned close to each other, on a level surface, and should not move.

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onCue IR Learner & Programmer

2. On the Remote Buttons table, click the desired button (to multi-select press the Ctrl or Shift key) and click Learn. -orClick Learn All to learn all the buttons in the table. 3. Following the prompts on the "Learn IR" dialog box, press the specified button on the remote for about 1 second. Depending on the function, you may be prompted to press and release the button again. If the button is multi-code you will be prompted to press the button multiple times. 4. Continue pressing and releasing the button as prompted until the button is learned. The dialog box will show a green circle icon next to the button name when the button is learned. 5. If you are learning multiple buttons or all buttons, click Next to continue to the next button. You can skip buttons or cycle between them by clicking Next and Previous. 6. Click Close when all buttons are learned. Repeat the above steps for any additional buttons that need to be learned. 7. Save the file to your user database.

Edit an Existing IR File


Open an existing IR file from the Crestron Database, User Database, or elsewhere. NOTE: The onCue BPC-8 interface module, BPC-8-IMC, does not support simultaneous IR and RS-232 Control. That is, an IR driver can not be stacked together with a 1-way serial driver. Multiple IR devices are supported. For more information, refer to the onCue BPC-8 Tool help file.

Advanced Operations Remote Button Operations


The Remote Buttons button enables controls that allow you to add custom buttons, remove buttons, sort buttons by category or name, and format the button label text. The following operations on page 14 are accessed by right-clicking on a particular button.
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Convert IR Pulse Type

Crestron BPC-HPLIR

You can convert an IR command from "Pulse and Hold" to "Pulse Only" and vice versa. This adjusts the header and repeater sections of the IR command to convert the selected button from repeating to non-repeating and vice versa.

Set Minimum Repeats


The minimum repeats setting guarantees that a Pulse and Hold IR command will be transmitted the specified number of times, even if the button that triggers the command is released quickly.

Pronto .CCF Data Format


You can learn IR codes by directly entering the data in CCF format.

Developing onCue BPC-8 Projects


Use the Crestron Toolbox onCue BPC-8 Tool to create projects for the onCue BPC-8 Basic Presentation Controller. onCue BPC-8 Tool Main Screen

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The following paragraphs provide an overview of the functions available via the onCue BPC-8 Tool. For detailed instructions, refer to the onCue BPC-8 Tool help file.

Create, Open and Save Projects


Launching the onCue BPC-8 Tool automatically creates a new, blank project. The buttons across the top of the tool allow you to: Create a new project when an existing project is already open Open an existing project Save a project Save a project in a different directory or under a new name Access the onCue BPC-8 Tool help file

Display Devices
Use the Display Devices tab to add IR-controlled display devices to the project. The onCue BPC-8 Tool allows you to access the Crestron Database and/or the User Database.

Controlled Sources
Use the Controlled Sources tab to add IR-controlled devices to the project.

RS-232 Commands
Use the RS-232 Commands tab to specify the commands that will be sent to the serial device. The BPC-8 supports one-way RS-232 communication with one (1) serial device via the RS-232 port on the unit.

Macros
Use the Macros tab to create macros that can be assigned to button presses via the Buttons tab. A macro consists of up to five actions separated by optional delays.

Buttons
Use the Buttons tab to assign actions to buttons. An "action" is a command (IR or RS-232) or macro that will be triggered when the button is pressed.
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Advanced

Crestron BPC-HPLIR

Use the Advanced tab to add password protection and auto timeout capabilities for the display device. These functions should only be added if the display device supports discrete Power On and Power Off commands, instead of a single command such as Power that toggles the power state.

Finish
Use the Finish tab to transfer the configuration file to the onCue BPC-HPLIR and BPC-8 units.

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Crestron BPC-HPLIR

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Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. BPC-HPLIR Troubleshooting

TROUBLE
Device does not function. IR remotes not learned correctly.

POSSIBLE CAUSE(S)
Low battery. Remote device is too far away. Remote batteries are weak. Remote device is too close.

CORRECTIVE ACTION
Replace 9V battery. Move remote a few inches closer. Replace batteries. Check OVERDRIVE LED. If lit, move remote a few inches further away and try again. Verify cable connections are secure.

Unable to load configuration file to BPC-8.

Problem with fiber cable.

Further Inquiries
If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help section of the Crestron Web site (www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

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Crestron BPC-HPLIR

Future Updates
As Crestron improves functions, adds new features and extends the capabilities of the BPC-HPLIR, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision. Check the Crestron Web site periodically for manual update availability and its relevance. Updates are identified as an Addendum in the Download column.

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Return and Warranty Policies


Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number and return address. Products may be returned for credit, exchange or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee plus shipping costs on any products returned with an RMA. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.

2.

3.

CRESTRON Limited Warranty


CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered. This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer's warranty, if any. CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has been subjected to misuse, accidental damage, modification or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced or removed. This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party. CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty. Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supersedes all previous warranties.

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Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com

Operations Guide DOC. 7109A (2029055) 01.11 Specifications subject to change without notice.