Cube Consulting Solutions

ITIL Training and Consulting Services ITSM Tool Implementation Consulting Services ISO/IEC 20000 Consulting Services ISO/IEC 27001 Consulting Services

Aligning Business with IT

End to End ITIL Implementation with ultimate Professionalism

Learn ITIL and IT Service Management in your PACE and PLACE
Our Service Management consultants have extensive experience and qualifications in ITIL best practices. We offer a complete range of assessment, documentation, implementation, training and coaching services to ensure that you can realise the benefits of IT Service Management in a timely, practical and effective way.

Our Services

ITIL Training and Consulting Services

Our safe start assessment, analysis, planning and design workshops provide you with a clearly defined service improvement plan and practical implementation strategy that will significantly improve the success of your IT service improvement initiative.

ITIL / IT Service Management consulting & education (ITIL Foundation Level, ITIL Intermediate Level and ITIL Expert Level) IT Service Management process capability and maturity assessments Vendor-independent tool selection and implementation services Migration towards ISO/IEC 20000 standards certification with best practices from ITIL, COBIT, Sixsigma etc. Development and implementation of a Service Improvement Programme

Benefits to the Business

Business and ICT strategies are closely aligned and integrated Faster time to market for new products and services Increased value of IT and reduced costs Significant productivity and efficiency gains A single point of contact for all Service issues Consistent IT Service quality

Benefits for IT

Increased business value of IT Reduced Total Cost of Ownership (TCO) of IT Improved quality of IT services delivered Support procedures are documented repeatable processes Higher levels of service availability Better visibility of the entire ICT infrastructure

Aligning Business with IT

ISO/IEC 20000 Consulting Services

Our Services Full ISO/IEC 20000 process assessments Development and implementation of an ISO/IEC 20000 certification plan ISO/IEC 20000 aligned process documentation Provision of metrics and key performance indicators to measure process maturity Accredited ISO/IEC 20000 training courses

The use of ITIL and ISO/IEC 20000 for Service Management has been proven to provide benefits in reducing ongoing IT support costs, improving service quality and satisfying specific governance and regulatory requirements. The ISO/IEC 20000 standard for IT Service Management provides a benchmark to demonstrate an IT Service Provider's ability to supply high quality IT services to its customers. Our consultants are fully trained experts with extensive experience in IT Service Management and the ISO/IEC 20000 standard. We offer a range of standards-based assessment; consulting and training services to help you implement a Quality Management System, meet the requirements of the standard and to achieve certification if required.

Benefits to Business

The ability to prove the delivery of high quality services Positive marketing potential for external service providers Ability to satisfy outsourcing tender requirements Faster time to market for new products and services Complete end-to-end management of Business/IT services

Benefits for IT

Closer working partnership between the business and IT Demonstrate high quality service provision to customers Adherence to business and other regulatory requirements Better management of third party suppliers and vendors Well documented and repeatable support processes

Aligning Business with IT

ISO/IEC 27001 Consulting Services

Information is critical to the operation and perhaps even the survival of your organization. The standard adopts a process approach for establishing, implementing, operating, monitoring, reviewing, maintaining, and improving your ISMS. ISO/IEC 27001 is the only auditable international standard which defines the requirements for an Information Security Management System (ISMS). Our ISO27001 consulting team comprises of experts who have hands on experience on end to end implementation and maintenance of ISO 27001. We help clients in standing among the progressive and profitable organizations. We assure to provide beneficial guidance to our clients that can help them in responding quickly to continuously changing market trends. We always try to exceed the expectations of our valuable clients with our value added services

Benefits to the Business

Brings your organization to compliance with legal, regulatory, and statutory requirements. Market differentiation due to positive influence on company prestige. Increases vendor status of your organization. Increase in overall organizational efficiency and operational performance. Minimizes internal and external risks to business continuity. ISO 27001 certification is recognized on a worldwide basis. Provides a process for Information Security and Corporate Governance. Reduces operational risk while threats are assed and vulnerabilities are mitigated. Provides your organization with continuous protection that allows for a flexible, effective, and defensible approach to security and privacy.

Our Services
Scope definition Awareness programme Gap Analysis Asset Identification and classification Risk Assessment ISMS documentation User training programme Pre-audit Interaction with auditors

Our approach
We adopt a six-step consulting methodology to manage the ISO 27001 implementation. Understanding Business Functions Data Acquisition Risk Assessment Prioritize Design & Build Action Plan

Cube Consulting Solutions

Aligning Business with IT
Tejaswani -1, Technopark Campus Kazhakootam, Trivandrum, Kerala State, India - 695581 Contact 1: +91 994 664 1056 Contact 2: +91 949 553 5333