Pini Cohen Infrastructure Market 2009

Trends in the Israeli
Infrastructure Market 2009

Your Text here Your Text here
Pini Cohen
EVP & Senior Analyst
Architecture & Infrastructure Strategies
pinicohenstki.blogspot.com
1
Pini Cohen’s work Copyright 2009©STKI
Do not remove source or attribution from any graphic or portion of graphic
Agenda
• General
1 – SOI - service oriented infrastructure
2 – Cloud Computing
3 – Open Source and other general issues
4 – Major Trends
5 – General recommendations
• Technology domains
6 – Development
7 – Enterprise System Management
8 – Servers
9 – Desktop
10 – Storage
Do not remove source or attribution from any graphic or portion of graphic 2
This presentation is an extraction from
the complete 200+ slides presentation.
Latest version is in the WEB
Some of the slides will be presented

quickly as a teaser
Thank you for your help in STKI’s research
Scenario: Adapting in Healthy Ways, Rather General
Than Fixating
Adaptive organizations have a core foundation of values
and principles that keep them from chasing their tails
every time tactical winds blow
Cost
Risk and
Transformation
Speed Quality

4
Agility attributes General
Agility Attributes of the Adaptive

• Economic agility
Organization
• Technology agility
– Infrastructure
Technology
– Architecture Agility Human
– Application portfolio Resource
Agility
• Human resource agility Economic
• Operational agility Agility
Adaptive
• Process agility IT Operational
Organ- Agility
• Strategic agility ization
• Organizational, innovational, and Strategic
learning agility Agility
Process
Organization
Innovative Agility
Learning
Agility
Pini Cohen’s work Copyright 2009©STKI 5

What’s the Problem With General
Infrastructure?
• Too much stuff
• Handoffs don’t work
• Costs too much • Too much theory or too little
• Too slow practice
• Nothing works together
Application Infrastructure Integration Deployment Operations

Development Planning Testing Installation
The infrastructure as we now it today is very rigid and this

causes very poor utilization (40% or less)
6
Example of Service Definition General
• Name: Identity infrastructure service • Examples

• Owner: Bob Smith, architect – MSFT Active Directory (NOS file and print)
• Description – MSFT Passport online service
– Providing user identity information (attributes), • Principles
including authentication credentials and related – Simple authentication is usually enough
SSO services; also offers Web URL permissions – Replication to scale (mostly read-only)
• Use case • Component and service manifest
– Direct use by application (LDAP) – API: LDAP, Web server exits, proprietary
– Indirect use via Web server (with attribute – Presentation: NA
passing in headers)
– Application server: NA (see Web SSO)
– Direct use by application (security APIs)
– Integration: Metadirectory utilities
• Service-level matches – Database: iPlanet Directory Server
– + Scalability (over 500 users, etc.) – Server HW/OS: Sun Solaris on SPARC …
– + Scale incrementally using replicas – Storage: EMC SAN
– – Direct application support – Network: NA
• Pricing – Security: Netegrity SiteMinder Web SSO
– “Included” in e-business costs – Management: Delegated admin, …
• Maturity
– Installed since 2001 with all customer names
– Used by X, Y, Z apps now 7
Storage Services General
Disk Tape
Online
Automated
Tier Enterprise Midrange Capacity/Arc Manual
Capacity
hival
Design Monolithic Modular Modular ATL Rack
SCSI/FC Drives
Drive Interface SCSI/FC ATA/SATA FC People
Drive/Media
Reliability MTBF 1.2 Million+ 1.2 Million+ 400K+ 1 Million+ 1 Million+
(Hour)
Performance:
rpm 10K-15K 10K-15K 7.2K
Seek Time <6ms <15ms <1 sec. <1 min. days
Fixed Content,
Key Environments Mission Critical, Business Critical BU, Archival,
WORM, Archival Archival, BU
OLTP WORM

8
Many dimensions for each service General
Policy Architecture Operations

Adaptive Storage Performance Resource Availability
Monitoring Allocation Assurance
Storage Architecture
Resource Design
5 Application
Optimization 5 Change Management
5 Hardware Support 5 Capacity Management 5 Production
5 Asset Management 5 Configuration
5 Infrastructure Planning 5 Inventory Management Acceptance
5 Budget Management Management
5 Security Management 5 Network Monitoring 5 QA
5 Business Continuity 5 Cost-Recovery
5 SW Distribution 5 Performance 5 Test Lab
5 Contract Management Management
5 Facility Planning Management Management
5 Contractor 5 Physical DB
5 Security 5 Problem Management
Management Management
5 Production Control
5 Negotiation 5 Disk Storage
5 SW Management
5 Service Level
5 Service Level 5 Job Scheduling
Management
Agreement 5 Service Request
5 Workload Monitoring
5 System Monitoring
5 Tape Management
5 Database Adm

9
What Are the Benefits of a Ensemble General
Infrastructure?
• Technology reuse Ensemble
– Pattern blueprints: Architecture, technology,
product, configuration
– Technical services: Process
Actual implementations
• IT Process reuse
– Pattern matching
Technology People
– Service support
P2
– Predictive costing P7 P
1
P8 P1
P3
P3
– Experience gained: Good and bad practices P5 P4
P6
P7
P8
• People reuse
– Fewer technology skills specific to the pattern T2
J1
J3
T1
J1
J2
– More common roles focused in fewer service
T7 T8 J6 T2
T1 J4
T4 J4 J7 T3
T3 J2 J6
areas T6 T5 J8 J5
Today : Too many technologies, too many

processes, not enough people
10
Infrastructure Services General
• Infrastructure services are very appealing

• However in many cases this involves:
– Saying “no”
– Buying “more expensive equipment” than needed

11
Infrastructure Services are the building blocks General
of Ensembles
Ensemble is a combination of specific Infrastructure Services that enable execution of
specific Mashup for specific Business Process
T6 T2
T1
T3 T8
T7
T5
T4
Gateway
T7 T8 T2
T6 T7 T8
T1 T3 T1 T5
T4 T2 T3 T4
T5 T6
Applications Infrastructure
Services Services
Puzzle Builder

12
General -
Cloud Computing Modularity Cloud
Desktop as a service
Software as a service
(standard applications)
Platform as a service
(custom applications)
Infrastructure as a service
(compute, storage, network)
13
General -
Requirements for Cloud Services Cloud
• Multitenant. A cloud service must support multiple, organizationally distant

customers.
• Elasticity. Tenants should be able to negotiate and receive resources/QoS on-
demand.
• Resource Sharing. Ideally, spare cloud resources should be transparently applied
when a tenant’s negotiated QoS is insufficient, e.g., due to spikes.
• Horizontal scaling. It should be possible to add cloud capacity in small increments;
this should be transparent to the tenants of the service.
• Metering. A cloud service must support accounting that reasonably ascribes
operational and capital expenditures to each of the tenants of the service.
• Security. A cloud service should be secure in that tenants are not made vulnerable
because of loopholes in the cloud.
• Availability. A cloud service should be highly available.
• Operability. A cloud service should be easy to operate, with few operators.
Operating costs should scale linearly or better with the capacity of the service.
http://209.85.129.132/search?q=cache:IRrnbGDGMLsJ:www.cse.iitb.ac.in/co
mad/2008/uploads/K_Raghu_CloudComputing.ppt+Multitenancy+Elasticity+fil
etype:ppt&hl=iw&ct=clnk&cd=2&gl=il&client=firefox-a
http://www.cse.iitb.ac.in/comad/2008/uploads/K_Raghu_CloudComputing.ppt

14
General -
Amazon EC2 Cloud

Source: http://aws.amazon.com/ec2/#pricing 15
General -
Mosso - Cloud Files Cloud
1 TB = 4K$~ per
year

16
General -
Amazon SimpleDB Cloud
• web service providing the core database

functions of data indexing and querying

17
Amazon Simple Queue Service General -
Cloud
(Amazon SQS)
• Offers a reliable, highly scalable, hosted queue for storing
messages as they travel between computers
• Pay only for what you use. There is no minimum fee. Estimate
your monthly bill using AWS Simple Monthly Calculator.
• $0.01 per 10,000 Amazon SQS Requests ($0.000001 per
Request)
• Amazon SQS requests are CreateQueue, ListQueues,
DeleteQueue, SendMessage, ReceiveMessage,
DeleteMessage, SetQueueAttributes and GetQueueAttributes
• Data Transfer
• * $0.100 per GB – all data transfer in
• * $0.170 per GB – first 10 TB / month data transfer out
• http://aws.amazon.com/sqs/#pricing 18
General -
So many new alternatives-players! Cloud
Consistency
Availability
SQL/ACID
Operability
Global low
Structured
Updates
latency
Elastic
access
model
Sherpa
Y! UDB
MySQL
Oracle
HDFS
BigTable
Dynamo
Cassandra
http://www.cse.iitb.ac.in/comad/2008/uploads/K_Ragh 19
Do not remove source or attribution from any graphic or portion of graphic u_CloudComputing.ppt
Data Center Locations General -
Cloud
Netherlands China
Illinois
Ireland
Japan
Washington
Virginia India
Singapore
California
Texas Puerto Rico
Microsoft is planning
to have 1M servers by Current Online locations
the end of 2009 Proposed future Online locations
Other Microsoft locations

https://partner.microsoft.com/download/sverige/4 20
0097312 STKI modifications
General -
Microsoft Cloud Services Cloud
Azure Services Platform ™
Microsoft Microsoft
SharePoint Dynamics CRM
Services Services

General -
Microsoft: Software + Services Cloud

General -
The Cast Iron Integration Solution Cloud
Traditional Approach Today’s Approach Benefits
• No Software to install
CRM
or maintain
• Configuration, not
coding
• Weeks, not months
Enterprise Home
CRM Grown
Software CRM
Integration
Enterprise Integration Home grown

Software integration
(TIBCO, webMethods)
Source:
http://salesforce.vo.llnwd.net/o1/us/community/ppt/TEX004 23
_Cast%20Iron.ppt
Flexible Deployment Options General -
Cloud
Integration on Premise
Customer’s Data Center
Virtual Appliances
Powered By Cast Iron*
Integration as a Service
Cast Iron Cloud™
Source: http://salesforce.vo.llnwd.net/o1/us/community/ppt/TEX004_Cast%20Iron.ppt

24
General -
Cloud Computing Challenges Cloud
Source: http://www.reservoir-fp7.eu/twiki/pub/Reservoir/PresentationsPage/081126_-_RESERVOIR_Overview_-_TAB.ppt
http://gigaom.com/2008/07/01/10-reasons-enterprises-arent-ready-to-trust-the-cloud/
25 Pini Cohen’s work Copyright 2009©STKI

25
Gmail issues General -
Cloud
http://www.haaretz.co.il/captain/spages/1066642.html
26
General
Example for potential new business model - Cloud
Old Fashion Different SAAS providers Integrator is responsible for

(Salseforce Netsuite) + different SAAS and hosting
integrator
Licensing User Pay per use – managed Pay per use- to the integrator
separately for each SAAS
provider
Servers - User owned – At different SAAS provider’s AT SAAS and integrator site
HW Integrator site and in the users location
responsibility
PC’s User owned – Integrator responsibility Integrator responsibility
Integrator
responsibility
User Integrator Split responsibilities between Integrator responsibility
perspective responsibility but Integrator and SAAS providers
expensive. Utilization
is a joke!
Integrator Good Bad -The SAAS provider might Good but costly - needs to
perspective Pini Cohen’s work Copyright 2009©STKI
add more services that will maintain high skills for 27
take
Do not remove source or attribution from any the
graphic integrator’s
or portion of graphic place. hosting\SAAS
New player – Integration Business General
– Cloud -
& SaaS Solutions(IBSS) last
• IBSS is new player – With IBSS
providing variety of Licensing Pay per use- to the

hosting services and integrator
links\integration to
Servers - HW AT SAAS and IBSS site
different SAAS
providers PC’s Integrator responsibility
• IBSS clients are the
integrators User perspective Integrator responsibility
• Example: Spine.co.il
Integrator Good and cheaper – less
perspective skills are needed \ less
investment
28
General
Open
Why Companies Use Open Source Source
• Freedom / Flexibility
• Lowers barriers to entry / exit
• Can’t afford to build new applications from
scratch
• Tired of waiting on hold for support
• Speed up development
• Purchase only the functionality needed
• Total Cost of Ownership (TCO)
• ROI is shortened
Source: AnyOpen
Solution - OSS quality General
Open
Source
• Emerging Vendors Utilize OSS

Defects Per Thousands
– Netezza
lines of Code
• Data warehousing appliance
– Commodity hardware (servers, CPUs, storage)
– PostgreSQL, Linux 0.00057
• End user clients utilize OSS

– Retail – in-store appliances
– Travel – web sites, fee schedules,
reservations 0.00009
MySQL Commercial
Source: Reasoning Inc.
Be assured the next generation of

developers/entrepreneurs will build on OSS
General
Open
Source

31
General
Open
Source

32
General
Open
Source

33
General
Microsoft OpenSource site Open
Source

34
Microsoft IIS: An Interoperable Web General
Open
Server Source
• Build and Run Web applications in a

high-performance and reliable way along side
ASP.NET with IIS 7.0 FastCGI.

ISV’s are offering Open Source as General
Open
alternative for commercial Source
products
• IBI is offering R-Statistics as basic alternative
for MATLAB
http://www.informationbuilders.de/Kundentage-presentations/15-10-08/3_IBI_BI_2-0_DaveSmall.pdf
General
STKI Madad Open Source
- last
•Lately we have received lots of Open

Source related inquiries – maturity, support,
reference, prices of:
•OpenOffice
•Tomcat
•Jboss
•MySQL
•Drupal
•Nagios
•Subversion

37
Online Bids General
Procurement
• Online bids are powerful tool in case

of real competition of commodity
products (apples vs. apples)
• Suggested steps are – technical à
traditional negotiation for getting 2-3
suppliers for best of finalà online bid
• In case there is no real competition
online bids can not help

Virtualisation Licensing General
Procurement
Complications
• Historic
compatibility (product & license – “serial machine
number”)
• PUR’s (product user rights) not supporting new technology
• Inventory / Discovery tools not designed to support Virtualised
environments
• Ever more complicated product variations to accommodate
model
• More software products required to run and support it
• Increased licensing knowledge required
• Makes planning and budgeting more complicated
STKI Round Table for IT procurement managers at 22.4.09

http://www.socitm.gov.uk/NR/rdonlyres/684C81F1-3327-472C-8425-
68E8F39F79D0/0/S20080912Agenda5AlexLemonCIVICAVirtuallyLicensed.ppt STKI modifications

39
Complications
Procurement
Software ISV is installed Software ISV is installed Software ISV is installed

server a: 2 cpu dual core server b: 2 cpu dual core server c: 2 cpu dual core
Virtual server a with

Virtual server a with ISV installed
ISV installed Server Z : 4 CPU
Server X : 2 CPU QUAD CORE
dual core
STKI Round Table for IT procurement

managers at 22.4.09
Complications
Procurement
Software ISV is installed Software ISV is installed Software ISV is installed

server a: 2 cpu dual core server b: 2 cpu dual core server c: 2 cpu dual core
Lower
cost?
Virtual server c with

ISV installed Virtual server c with
Virtual server b with ISV installed
ISV installed Virtual server b with
Virtual server a with ISV installed
ISV installed Virtual server a with
Server X : 2 CPU ISV installed
dual core Server Z: 4 CPU
QUAD CORE
HP EDS merge General
Maximum Client
Value
Technology platform Established, market- Comprehensive
Improved Efficiency of IT Service Delivery

leadership leading services … end-to-end IT
breadth and depth services
Shared Standard Services Portfolio
Increased business value from IT

Model and expertise for Industry reach across
mid-market customers major industries
High outsourcing market Global Delivery Deep industry

growth rates and Expertise,
• EDS Best Shore®
momentum locations delivered
Globally
Innovation from HP Labs, • Enterprise Service Mgmt.
annual R&D investment
of $3.6B2 Market leadership across Based on
ITO segments market-leading
technology and
Innovation

42
42 Do not remove source or attribution from any graphic or portion of graphic
New business models\ General
alternatives
We acquire BEST We sell those

solutions from solutions to
LEADING ITs other ITs
www.bits.co.il
Recommendations General
Recommendations
4Less technologies to take care of. Can existing

technologies \ products do the job?
4Define Infrastructure Services
4New technology ROI is tricky – the new technology can
save money but it requires new processes, people,
integration
4Open Source
4IaaS for:
• Peak time activities
• Backup
• Testing applications and new technologies
• Training and Development
44
Recommendations : General
Recommendations
4SAAS for internal IT needs –Example ALM tools as Saas

4SBC (traditional & VDI) for remote locations , call
centers
4Operations Scorecards for better alignment
4Datacenter consolidation, Server Consolidation
(to
standard platforms) and Server Virtualization
4Asset management in general and usage\metering
4Storage read\write “snap on snap” for cost efficient
environment creation
4Vendor and Contract management (STKI can help!)
45
General
46
STKI IT Model
Development
and
Middleware

Technologies Maturity Model DEV
2009 – Middleware and Development Trends
Business Value
Investment AGILE
Semantic
to make money Full SOA –
BPM Organization
GUI
Cut costs, WPF change
integration TDD IT Project
Increase
productivity Open Source Pure
Business
ALM tools Project
EAI PaaS
Commodity IT SOA
Services ETL Governance
tools
Investment
for regulations
Using Implementing Looking

48
New Generation of Knowledge DEV
Workers Trends
• Live in virtual worlds

• Expect immediate results
• Many open threads
• Deliver quickly, in small
increments
• Expect personalization
• Intolerant of disruption
In short: very agile!

http://www.solutionsiq.com/resources/SIQ-
AgileDevelopmentPlatform-Rudd-Young-
Agile2008.ppt
49
DEV
Platform convergence Trends
• “Developers are customers too”

– Demand the same features as the intended
users (multi-medial, social networking,
personalization, customization, etc.)
• Developers should live in the same world

they are constructing
• Very Agile
Source: http://www.solutionsiq.com/resources/SIQ-
AgileDevelopmentPlatform-Rudd-Young-Agile2008.ppt STKI
modifications
50
Agile Project Management - DEV
Overview Trends
12
Code
Analysis
Code
Test
Test
Implement
Analysis
9
6
3
3 6 9 12

Source: Cutter
Cost of Feedback – Test Driven DEV
Trends
Development
http://losangeles.pm.org/presentations/tdd/TheRoadToTestDrivenDevelopment.ppt
52
52
DEV
Test-Driven Development Trends
• Pick a Feature
• Write a Test for that Feature
• Run all Tests and see new Test Fail
• Write Code for Feature
• Run all Tests and see all Tests Pass
• Refactor
• Repeat
http://losangeles.pm.org/presentations/tdd/TheRoa
dToTestDrivenDevelopment.ppt
Copyright Oversee.net 2008 53
Composite Application Platform in the DEV
Trends
new Open Source – Cloud world
Development and
Plug-ins and Extentions
Integrations with existing networks and

Web Portal RIA
RIA
Test Tools
Integrations
functionalitywith
Collaboration: Custom Productivity
Wiki, Blog, Chat Tools - Conferencing
Social Networking: Business Intelligence:
– Mashups,
People Reporting
Activities Analysis
existing networks
Associations Search
Enterprise Content Management:
Management:
Document Repository
OpenID
Versioning
Web publishing
Workflow
Security and Authentication
Authentication
Hosted SaaS Deployment Environment
http://www.solutionsiq.com/resources/SIQ-
Pini Cohen’s work Copyright 2009©STKI AgileDevelopmentPlatform-Rudd-Young-Agile2008.ppt
54
Open source solutions for .NET DEV
Trends
environment
• Spring open source programming framework

also for .net!
• Nhibernate (Object/Relational Mapping ):
– ORM library implemented using .NET
– Port of the Java library called Hibernate
– Database-independent (almost)
– Provides most advanced features
– Free, open source and mature
http://webseminar1.xmp02.host.35.com/webseminar/NHibernate_in
_Action_Seminar.ppt stki modifications
55
RIA - Rich Internet applications
• Rich Internet applications (RIAs) are web
applications that have some of the
characteristics of desktop applications,
typically delivered by
– web browser plug-ins, javascript compiler , etc.
– independently via sandboxes or virtual machines
• Examples are : Adobe AIR, JavaFX, Microsoft
Silverlight, Magic’s UniPaaS
Source :
http://en.wikipedia.org/wiki/Rich_Internet_application stki
modifications
56
Mashups - Where Can I Live? DEV
Trends
• Find a new place to live with a travel time

search.
• It works on commuting time between stations
(Underground and DLR only) and average
house prices. You can also view property
listings around your chosen station and fun
stuff like house price statistics.
• APIs CloudMade + Google Maps + Nestoria +
OpenStreetMap
From http://www.programmableweb.com
57
http://www.where-can-i- DEV
Trends
live.com/londonproperty

58
DEV
Trends

DEV
Multicore programming skills Trends
60 •
http://www.infoworld.com/article/08/03/20/Multi
Pini Cohen’s work Copyright 2009©STKI core-boom-needs-new-developer-skills_1.html
60
DEV
MDM – Master Data Management Trends
• Typical workflow • New workflow

Search of customer exist – in
Search of customer– in MDM
the current application domain
Enter details of new customer in MDM

Enter details of new customer
Enter details of transaction sometimes based

on insights taken from MDM
Enter details of transaction
Sometimes if online search is not possible -add
new phase to process – “end of day” data
corrections
End
END

DEV
Enabling MDM in new applications Trends
• Application Architecture:
– Data of MDM candidates should be kept
separately
– Function for identifying existing customers
• Different business process (users):
– Identifying the customer is part of the process
– Sometimes the identification is done after the
customer is left

DEV
Local Trends - Platforms Local
Trends
• .Net is very strong in the general IT

development scene
• Many clients are suspicious towards Open
Source. There are some innovators (Harel
Insurance, Direct Insurance, etc.)
• Users are still using legacy development
environments – Cobol , Natural, PowerBuilder
• Magic uniPaaS RIA & SaaS: New Rich internet
& SaaS application platform based on .NET
Technology (Launched on January 2009)
63
DEV
Local Trends - Estimation Local
Trends
• Israeli project manager do not use formal

estimation methodologies for estimation
(function points, cocomo, etc.)
• Each member of project gives estimation “to
the best of his knowledge”
• Some organizations have estimation sheets
with questions like “does the project needs
information from the DW?”
• Only few organizations track the real usage of
specific requests (after went to production)
64
DEV
Local Trends - SOA Local
Trends
• Most users have EAI tools. Some SOA tools.
• Run Time SOA governance (mainly monitoring) is an issue to
many users
• Dev. SOA governance tools are considered as part of general
SOA adoption
• What stops SOA are related organizations issues –
development roles are different – the architect is in the center
• Sometimes the EAI\SOA team creating bottleneck for the
projects
• STKI Round Table: What are the optimal technology and
processes that enable code and interfaces\services reuse? At
7.6.09

65
DEV
Local Trends - Agile Local
Trends
• Many organizations did not try “agile software

development” formally
• Many organization have tight relationship with their
users – try to deliver in short release cycles, however
official project design is done
• “Agile Sparks” offers training and accompanying
scrum processes mainly to ISV’s. The “end user” is
the marketing manager
• Some nice first steps for Agile in Israeli enterprise
(STKI Round Table)
– More details at http://www.scribd.com/doc/12901045/Agile-Round-Table

66
DEV
The PMO-Development gap? Local
Trends
• What is PMO?
– IT Plan Development
– Demand Management
– Budget and Resource Management
– Post implementation audits
– Managing large\strategic\cross LOB projects
• What about PMO and Dev
methodologies\technologies ?
– SOA
– Reuse
– Agile
– TDD
67
DEV
EAI\SOA Support Ratios Local
Trends
• EAI \ SOA variations are very big:

– From static (old) messaging interface (MQ) to new and changing “SOA” service
– How “thick” is the interface: 20 times a day to 20,000 a minute
– How involved are the applications programmers ?
– How static are the interfaces? How many new interfaces?
– Does “one user” for web service is valid “Services count”?
• EAI\SOA typical Support Ratios : from 10
interfaces\services per FTE to 300 interfaces\services\web
services per FTE . Median is 40 interfaces.
• This demonstrates the large variety between organization
with their perspective to EAI\SOA\Integration

Source: STKI
DEV
STKI recommendation Local
Trends
• Can I define Service\Standards for

Development \ Middleware ?
• STKI Round Table: What are the optimal technology

and processes that enable code and
interfaces\services reuse? At 7.6.09

69
STKI IT Model
Enterprise
System
Management

Technologies Maturity Model ESM
2009 – Enterprises System Management Trends
Business Value
Investment
to make money
Cut costs,
Increase End User IT Project
Application Experience RBA Pure
productivity Monitoring Business
Project
CMDB with
Commodity IT System
BSM CMDB – closed loop
Services Management Basic –
Automatic
change
discovery management
Investment
for regulations

71
ESM
Definition of the Mgmt Segments Trends
System & Technologies used to understand and manage what resources an

organization has as well as how, when, and who alters it all
Config Mgmt
Covers all aspects of software, hardware, and licenses/contracts
Service Technologies used to control how an organization delivers and manages IT

services supplied to the business
Management
Act as the primary communication point between IT and the rest of the
organization
Performance Technologies focused on observing and ensuring the health and availability
of infrastructure
& Monitoring
Used to understand the current state of all hardware, software, and
business services
Operations Technologies used to automate day to day operational tasks

Automation Used to assist IT staff in automation of routine tasks
ESM - Service Desk – Asset – System (configuration) – Security events

ESM
CMDB automatic discovery Trends
Learn how their CIs are configured (& changing over time)
Configuration Auditing Automatically tracks
– Tracks changes in changes on all CIs &
applications attribute values over time…
– Depicts that information on
the map
– Depicts that information Application
thru reports
73 Pini Cohen’s work Copyright 2009©STKI Source: IBM 73

ESM
CMDB is improving configuration management Trends
Comparing two instances of an Apache Web

Server to the golden master
Compliance
– Compare configuration to Values in red and blue are
“reference master” policy violations
– Compare
to your
standard
policy

Source: IBM 74
ESM
Local Trends – change management Local
Trends
• One week ago we have switched off backup

communication line but found out that it
was used by application in production"
• "Expect the unknown results when installing
new patch"
• Number of changes in large bank (MF
environment) 80K a year!
• Above 50% of problems are related to
changes

75
ESM
Local trends Local
Trends
• Who is the ESM “owner” ? Different approaches:

• “High Touch” ESM team:
– The different system teams (Win, Unix, Network, PC) install
the agents but with strict instructions from the ESM team
– Single console maintained by the ESM team
• The ESM team is in the “background”
– The different teams have their own management consoles
(example – Win- MOM, Unix- BMC, Network – NMM, PC –
Aternity)
– Manger of managers console is updated by the ESM team

76
ESM (Enterprise System ESM
Local
Management) Ratios Trends
• ESM Ratios are very different from companies

implementing ESM solutions since the level of
implementation, internal processes , tools and
automation is very different.
• The KPI itself –” per Servers “– is not ideal as well
since it doe not give indication to Routers, Storage
devices, etc.
• From 110 Servers monitored by 1 FTE to 500 Servers
monitored by 1 FTE. .Median is 300 Servers
• Increase of about 20% from last years data
• Data point in the STKI survey 1 FTE per 1000 server.
STKI comment “close the project!”
Pini Cohen’s work Copyright 2009©STKI Source: STKI
ESM
Trends
• Can I define Service\Standards for System

Management \ Monitoring?

78
STKI IT Model
DBMS

DBMS
The evolution of distributed architecture Trends
Scale up by working with layers,

Try not to bother the database as much as possible!
U
G
Bottleneck's… U U
I
B
SCALE
L G U
D
DB A U
L I
B U
L
G U
U
I
U
SCALE
Pini Cohen’s work Copyright 2009©STKI http://download.microsoft.com/download/A/2/0/A20CB03B-
Do not remove source or attribution from any graphic or portion of graphic 7F99-4A16-9652-9A2DAC44986F/ARC301.ppt 80
What is Velocity ? DBMS
Trends
An explicit, distributed, in-memory application cache for all kinds of

data (CLR objects, rows, XML, Binary data etc.)
Fuse "memory" across machines into a unified cache
Clients can be
spread across
machines or
processes
Clients Access
the Cache as if it
was a large
Unified Cache View single cache
Cache Layer
distributes data
across the
various cache
nodes
Pini Cohen’s work Copyright 2009©STKI http://download.microsoft.com/download/A/2/0/A20CB
Do not remove source or attribution from any graphic or portion of graphic 03B-7F99-4A16-9652-9A2DAC44986F/ARC301.ppt
DBMS
Semantic Technology Trends
Semantic technology as a software technology

allows the meaning of information to be known and
processed at execution time. For a semantic
technology there must be a knowledge model of
some part of the world that is used by one or more
applications at execution time
Source: Vagan Terziyan

82
SPARQL Query: Access DBMS
Trends
Multiple Sources
PREFIX dc: <http://purl.org/dc/elements/1.1/>
PREFIX ldap: <http://ldap.hp.com/people#>
PREFIX foaf:
SELECT ?name ?name2

{
?doc dc:title ?title .
FILTER regex(?title, “SPARQL”) .
?doc dc:creator ?reseacher .
?researcher ldap:email ?email .
?researcher ldap:name ?name
}
• “Find the name and email addresses of authors of a paper”

• Query tech reports first, then go to LDAP for more information.
• Other examples:
•Copy schedule of conference to Outlook calendar.
•Copy list of people to Outlook contacts
Do not remove source or attribution from any graphic or portion of graphic Source: HP STKI modification 83
DBPedia DBMS
Trends
. Extracting Structured Information from Wikipedia

http://ids.snu.ac.kr/w/images/3/3c/SC14.p 84
Do not remove source or attribution from any graphic or portion of graphic pt dbpedia STKI modifications
DBMS
SPARQL Query Trends
PREFIX skos:
<http://www.w3.org/2004/02/skos/co
re#>
SELECT ?presName WHERE {
?presName skos:subject
<http://dbpedia.org/resource/Categor
y:Presidents_of_the_United_States>.
}
From http://dbpedia.org/sparql

Increase efficiency: Knowledge Pack DBMS
examples Trends
Ø When (identification):
(1) SQL requests run full scan and not through an index
(2) SQL requests scan more then 100 daily partitions on selected large tables,or
(3) SQL requests do not include a restricting date condition, or (4)
DML/DDL/DCL commands issued by unauthorized user
Ø Then (one or more from these actions):

(1) Apply a rewrite/adding an Oracle hint
(2) block and return a message to the user, to run after hours
(3) automatically switch to run on replication

86
86
Increase efficiency: MoreVRP DBMS
Trends
(Virtual Resource Partitioning)
• Define computing resources (CPU, I/O) for specific
transactions In real-time, based on the business needs and
Qos requested.
• Improve the performance of your current hardware and
software in 20-40%"

87
Increase efficiency: Exadata – A New DBMS
Architecture Trends
• Exadata Ships Less Data Through Pipes

– Query processing is moved into storage to
dramatically reduce data sent to servers
while offloading server CPUs
• Exadata has More Pipes

– Modular storage “cell” building blocks
organized into Massively Parallel Grid
– Bandwidth scales with capacity
• Exadata has Bigger Pipes

– InfiniBand interconnect transfers data 5x
Exadata Moves a Lot
faster than Fibre Channel Less Data a Lot Faster

88
Increase efficiency: SQL Server® Fast Track
Data Warehouse
• New Data Warehouse reference architectures

• Based on SQL Server 2008 + optimized
commodity hardware from HP and Dell
• Advantages:
vAccelerated time to solution
vReduced risk – pre-tested; application of best practices;
optimized hardware
vScale predictably to 30 TB without extensive tuning
vLow TCO/performance through commodity hardware

89
Other companies for increased DBMS
Trends
performance \ utilization
• EdenBase -In the context of
“Pini Cohen“ in stead of 0547-
000023 (10,000 times) write
XX
Pini Cohen’s work Copyright 2009©STKI http://www.edenbase.com/Edenbase_CompactDB_Whitepaper.pdf

DBMS
DBMS Support Ratios Local
Trends
• DBMS support ratios metrics are not trivial:
– Per DBMS but sometimes there are several DBMS single
application or one DBMS for several applications
– Huge variety. In the same organization:
• 20 application per FTE for MSSQL (small applications)
• 1.5 applications per FTE for Oracle (core business)
– Applications DBMS vs. Infrastructure DBMS
– Sometimes part of the job is done internally and some by the
vendor (application producer)
• Infrastructure DBA Support Ratios (all copies of application,
Open) : from 3 applications per DBA FTE to 50 applications
per DBA FTE.
• Median is 10 applications per DBA FTE
Source: STKI
DBMS
Trends
• Can I define Service\Standards for DBMS ?

92
STKI IT Model
Servers

Technologies Maturity Model Server
Local
2009 - Servers Trends
Business Value
Investment
to make money
Cut costs, Increase Server Server Unix\MF

productivity IT Project
Virtualization \Legacy Cloud Pure
for Prod consolidation Servers Business
Project
Linux
Commodity IT Win 2008
Services Servers
Server
Investment
for regulations

Mature technologies. Too many servers.
94
Server
Open Virtual Machine Format (OVF) Trends
A multi-vendor format
VM 1 VM 2 VM 3
License ... Properties
import
http://lycos.dropcode.net/VMware/Documentations/vmworld2008/
TA10.ppt
95
Server
Trends
VMware vCloud: Extended DataCenter
Corporate or Public Cloud
DataCenter Based Service
Virtual API Remote Monitoring of

Center
VM based
applications
Policies
Move with
VM based
V-Motion application
Simplified
migration of
VM based
application
Current Underway
http://www.irislink.com/Partners/irislink2009/PP
T/IRISLink2009_MO_Danny%20Roefflaer.ppt
96
Server
Transparency in the Eye of the Beholder Trends
…but its difficult to

correlate network and
storage back to virtual
machines
http://communities.vmware.com/servlet/JiveServlet/previewBody/9523-102-1-6774/Nexus-1000V-VMware-
UG.ppt;jsessionid=880F4798E7D5D028FE6A3F9EF9111439
97
Cisco Virtual Network Link – VN-Link Server
Virtualizing the Network Domain Trends
Problems:
VMotion
• VMotion may move VMs across
physical ports—policy must
follow
• Impossible to view or apply
policy to locally switched traffic
• Cannot correlate traffic on

physical links—from multiple
VLAN
101
VMs
VN-Link:
•Extends network to the VM
•Consistent services
•Coordinated, coherent management
http://communities.vmware.com/servlet/JiveServlet/previewBody/9523-102-1-6774/Nexus-1000V-VMware-
UG.ppt;jsessionid=880F4798E7D5D028FE6A3F9EF9111439
98
Server
Windows Server Datacenter Trends
Virtual Sessions
Per License
Unlimited
..
32
16
1
Host OS Included
Server
What’s Next For Xeon-EP? NEHALEM Trends
Up to 25.6 Gb/sec bandwidth per link
NEHALEM
Key Technologies
Nehalem Nehalem
QPI • New 45nm Intel® Microarchitecture

I/O • New Intel® QuickPath Interconnect
Hub
PCI
• Integrated Memory Controller
DMI
Express* Functional • Next Generation Memory (DDR3)
system
Gen 1, 2 ICH demonstrated
Sept 2007 IDF
• PCI Express Gen 2
IT Benefits Extending Today’s

• More application performance Leadership
• Improved energy efficiency
• End to end HW assist for
Launch Q1’09
Virtualization Volume Ramp 1H’09
• Stable IT image
https://www.im-
sc.com/scevents/IBM/IBM%20Partner%20Day%20Documen
ts/Intel%20Update%20for%20Ingram%20BP%20110608.ppt
Server
Trends
Technology Investment Areas - 2010

Virtualization Management Web
Hyper-V™ Power Management IIS 7.5
Live Migration PowerShell 2.0 .NET Support on Server Core
Cluster Shared Volumes AD Administrative Center Integrated IIS Extensions
Remote Desktop Services New Best Practices Analyzers Configuration Tracing
Solid Foundation for Enterprise Workloads

Scalability and Reliability Better Together with Windows 7
64+ Logical Processor (LP) Support DirectAccess
Componentization BranchCache™
DHCP Failover Enhanced Group Policies
DNSSEC BitLocker on Removable Drives
RemoteApp & Desktop Connections
Pini Cohen’s work Copyright 2009©STKI 64-bit only Server release

Server
RHEV - HYPERVISOR Trends
Scalability
Host: 96 cores, 1 TB RAM
Guest: 16vCPU, 64 GB RAM
Industry Standards
Trusted RHEL kernel + KVM
High performance VirtIO drivers
Libvirt management interface
Small footprint – easy to install and manage

Boot via PXE
Run from flash drive
Install on local media
Advanced Features
Memory Page sharing
SELinux for high security and isolation

Server
Automation is key enabler Trends

103
Server market is down – how low Server
Local
can we get? Trends
4Recent data shows that the Israeli server market in 2009

is about 40% lower than last year
4Will this continue?!
4Who will be caught in the fire?!
104
Server
Local Trends – Server Virtualization Local
Trends
• Most servers sold \installed within the

enterprise IT organizations are virtual
servers
• Users might install application in Virtualized
environment even without ISV permission!
• Percent of Virtualized Windows servers is
between 5% and 40% (some extreme cases
more). All clients want to increase this
ratio.
Server
Local Trends -Server Virtualization Local
Trends
• Server virtualization and Outsourcing – server

provisioning in virtualized environment – 2 hours
before it was 10 hours
• Issues with virtualization:
– Backup – agents, copy of vmdk’s, vcb – vmware consolidated backup
– DRP\HA is in the LUN level (many vm guests) not for particular guest
– Network virtualization
– Cloud offerings
• Microsoft is investing a lot in Server Virtualization
however the integrators do not get revenues from
hyperV projects and this makes things a bit difficult for
Microsoft
IT organization - What is Server
Local
Infrastructure? Trends
• Networks, Voice
• Storage , Backup, DRP
• System – Legacy, Windows, Unix, Linux
• Data Center operations and facilities
• PC – preparing the images, first level support
(remote control) , second level support
• DBMS support – DBA’s
• Integration – SOA - MQ
• System Management – configuration the ESM tools

107
Server
Org. Chart A Local
Trends
Infra
Windows
Servers Operations,
Telephony Unix Storage Datacenter ,
and PC +
storage Service desk

108
Server
Org. Chart B Local
Trends
ESM
Service desk
(engineering)
Infra
Datacenter System ,
dba security Network operations storage sap
and PC basis,
integration

109
Server
Org. Chart C Local

Trends
Infra
System DBA Web

legacy
open Networking Infrastructure
Operations
PC and
Datacenter
Server Network HW Service Desk
Operations
(open) HW
110
Server
Org. Chart D Local

Trends
Infra
Service Desk
Networking System
Datacenter System
cellular video Legacy PC Security SAP Basis DBA and
conference operations division
Storage
111
Server
Org. Chart E Local
Trends
Infra
Operations: System: Legacy, Service

Branches Security, Unix, MSFT, DBA,
pc second desk –first
Networking Storage, manager
level level
ESM support of changes 3rd level support
support including
datacenter

112
Server
Org. Chart F Local
Trends
Operations: QA, Service

desk, datacenter operations
Infra
DBMS Network, desktop + 2nd Windows servers

level, datacenter facilities, Legacy Unix general including backup ,
drp Storage ESM, service security
desk (application) drp

113
What is good Infrastructure Server
Local
organization? Trends
• Possible Alarms for organization issues:

– System is using ESM product X. Service Desk uses
Y for monitoring the same infrastructure …
– There are several different change management
processes within the organization
– “I know storage product X is more appropriate but
I should purchase Y because it will upset one
storage team while the other storage team will be
happy”

114
What is good Infrastructure Server
Local
organization? Trends
• STKI recommendations:
– Focus on Infrastructure Services
– Infrastructure services should match (as much as
possible) the org. structure.
– Not so politically correct recommendation – Now
is the time for organization changes

115
Server
Server Ratios - Windows Local
Trends
• Number of Windows Servers (logical ) per System member
– In Israel from 20 per FTE in rather small but

geographically distributed organization to 200 per FTE
in large well managed organization. Median is 100
Windows Servers (logically) per FTE
– Change from last year – about 10% increase
• Organizations with 100% identical servers in branches can
get ratios of 1:500 servers per FTE
• The SBC system staff is part of the system or PC count?!
Source: STKI
Server
Server Ratios - Windows Local
Trends
• Windows Server growth is huge

• Many clients claimed they are understaffed – not able to
perform the patches on time, capacity planning,
consolidation project is too slow, keeping track of all
changes, etc.
• STKI observation – Virtualization has potential of savings
but must start with adequate resources (staff).
Source: STKI
Server
Server Ratios –Unix Linux Local
Trends
• Number of Unix servers (OS) per System member in Israel is from 6

servers per FTE (rather small, geographically distributed organization) to
80 servers per FTE in large homogeny Telco organization . Median is 27
servers per FTE
• Roughly same ratios as last year’s data
• Unix is rather stable \ declining . Many clients are migrating to Linux with
the same staff
• Good metric for Unix is hard to find:
– Per CPU (but there are machines with many virtual OS on each CPU)
– Per OS (but there are sometimes huge machines with 1 OS)
– Per physical server
Source: STKI
Market Status and Server
Local
Recommendations Trends
• Users recommended the following server

integrators/support :
•HP
• TEAM\Malam
• IBM
• EMET WE
• PenguinIT

Server
Trends
• Can I define Service\Standards for Platforms-

Servers?

120
STKI IT Model
Desktops

Technologies Maturity Model PC
2009 – End Point Devices Trends
Business Value
Investment
Mobile Desktop as
to make money a Service
Devices
MAC for the
Cut costs, Business
Increase Traditional IT Project
SBC for niche VDI Pure

productivity Application Business
environment virtualization Project
Office
Commodity IT 2007 Vista
Windows 7
Services
Software
Appliances
Investment
for regulations

122
General Purpose computation on PC
the GPU (graphics processing unit) Trends
– Started in computer graphics community

– Mapping computation problems to graphics
rendering pipeline
Courtesy Jens Krueger and Aaron Lefohn

Do not remove source or attribution from any graphic or portion of graphic Source : http://www.na-mic.org/Wiki/images/5/5c/Hpc-g80-cuda.ppt stki modifications
123
PC
Why GPU for computing? Trends
• Inexpensive supercomputer
– Two NVIDIA Tesla D870 : 1 TFLOPS
• GPU hardware performance increases faster than CPU
– Trend : simple, scalable architecture, interaction of clock speed, cache,
memory (bandwidth)
GFLOPS
G80GL = Quadro FX 5600

G80 = GeForce 8800 GTX
NV40 = GeForce 6800 Ultra
NV35 = GeForce FX 5950 Ultra
NV30 = GeForce FX 5800
Courtesy NVIDIA
Do not remove source or attribution from any graphic or portion of graphic Source : http://www.na-mic.org/Wiki/images/5/5c/Hpc-g80-cuda.ppt stki modifications
124
General Purpose computation on the PC
GPU (graphics processing unit) Trends
• Substantial enhancements in data manipulation and

presentation
• Standard PCs will greatly expand the types and amount
of processing available to the individual user.
• It will take some time for SW to catch up with the new
HW, but once it does we can expect a substantial
increase in the personal productivity and data
manipulation and presentation capabilities of the
average PC user
• Both Thick and Thin Clients will be Thick in CPU power!
Source: www.jgoldassociates.com stki modifications

125
PC
I’m hungry! Can I get an Apple? Trends
Data from :
http://arstechnica.com/a
pple/news/2009/02/mac
-market-share.ars
126
PC
Netbooks Trends
• Potential users will include both first-time buyers seeking a low-cost
introductory PC as well as experienced users seeking a low-cost second PC for
themselves:
• Communication such as E-mail, VoIP, Video Phone, etc
• Internet access
• Content consumption such as music & movie playback
• Content management such as music & movie download, digital photo management, file &
content search, etc
CHILDREN TEACHERS
• Buyer
• Parents/School • Buyer
• Usage • School
• Internet access • Usage
• E-Mail • Internet access
• Content consumption & management • Content consumption & management
FIRST TIME USERS SECONDARY PC & LIGHT PC USER

• Buyer • Buyer
• User • User
• Usage • Usage
• PC Familiarisation • Internet access
• Internet Access • Document viewing
• E-Mail, Entertainment • Entertainment
Pini Cohen’s work Copyright 2009©STKI Source: http://www.bms.ie/toshiba/NB100%20Netbook%20Briefing.ppt

Do not remove source or attribution from any graphic or portion of graphic stki modifications
PC
Windows 7: Core Technology Trends
• Vista Kernel = Better Compatibility

• Focus on reliability and performance
– Less memory footprint
– Greatly improved performance
– Less power consumption = “Greener” OS and
longer battery life
Fundamentals
http://stlouisdayofdotnet.com/FlashDriveContents%5COverview
%20of%20PDC/PDC%20Overview%20-
%20Kevin%20Grossnicklaus.ppt
128
PC
Why software can be painful Trends
• Assembly required!
• User has to acquire all of the required components of one of the “supported” stacks
• User has to install, configure and maintain everything
• Manually intensive process
• Error prone
• Difficult for solution provider to replicate and support
• Fault tolerance (HA/DR) not always there, implemented in inconsistent fashion (requiring
run books for each process), and/or an expensive add-on
Actual Solution
Database Software
Drivers
OS Patches
Operating System
http://marketopsrepo.vmware.com/usergroup/preso
Pini Cohen’s work Copyright 2009©STKI /Virtual.Appliances.Overview.v3.ppt
129
PC
What is a virtual appliance? Trends
• Pre-installed and
preconfigured application
packaged along with an OS
in a virtual machine
• Virtual appliances represent an
evolutionary step in the distribution
of software solutions
• Updates (application – OS –
other) is handballed by the
ISV!
http://marketopsrepo.vmware.com/usergroup/preso/Virtual.Applia
nces.Overview.v3.ppt STKI modifications
130
Next Generation Laptops: PC
Virtualization “Built-in” Trends
Will this lead to BYOC –

Bring Your Own
personal corporate Computer?
desktop image
Hypervisor from Citrix/Intel
Intel Processors
Pini Cohen’s work Copyright 2009©STKI Source: Citrix STKI modifications

131
PC
Solid State Drives (SSD) for laptops Trends

132
PC
Desktop vs. Laptops? Trends
http://www.geekwithlaptop.com/notebook-laptop-sales-
overtake-desktops-for-first-time/
133
PC Deployment Options (and mix of PC
Trends
these options)
PC
Deployment
Server Based Application Traditional

Blade PC
Computing Streaming Deployment
Client Server
Technology Technology
Citrix,
Thin Client no Thin OS – OLD , WinXPE
Terminal VDI
OS WinCE, Linux PC
Server, Jetro
PC
Trends
The ClearCube Solution – PC Blades
Source:
http://www.ehcca.com/presentations/HIPAA9/3_06.ppt 135
PC
Thin Clients Trends
According to a recent tracker study on the Asia/Pacific excluding

Japan (APEJ) thin client market, total sales of thin clients in 1H
2007 reached 282,667 units, representing an increase of 37.3%
Across the various verticals, the predominant role of thin clients
across the region has shifted away from government/education
segment to financial services …
Source:
http://www.dc.uba.ar/events/eci/2008/courses/n2/Virtualization-
Future.ppt STKI modifications
136
PC
VDI – Virtual Desktop Infrastructure Trends
Streaming
• PC Virtualization will ease the burden of new PC-HW

assimilation by the organization –the PC HW layer is
virtualized = standard!
Source: Citrix STKI modifications
VDI – Virtual Desktop Infrastructure - PC
Trends
who is doing the rendering?!
Guest
Guest
Not using the “real HW”
Host
` The Host – “real HW” but for many users
Thin Client/Desktop
Windows/Linux based
The client
SPICE is an adaptive remote rendering solution

Utilizes GPU capabilities of the server and/or client
Offloads graphics processing/rendering to client
Source : Redhat stki modifications
Local trends –PC PC Local
Trends
• For XP users (most of enterprises) used PC’s –

Pentium 4 , 2G RAM, CD, Speakers, warranty for 3
years at about 700 NIS is an option!
• Some users are still buying “IBM Laptops” and
not Lenovo

PC Local
Local Trends- SBC Trends
• SBC and thin clients are mainly used in segments

• Some organizations put mandatory for every new
application – SBC compatible
• ROI example for SBC project – in a call center
environment , login in the morning took 15 minutes
(“boot storm”). In SBC the session is on instantly.
• Less support is needed and uptime has increased -
sometimes dramatically up to 10 time less incidents!

140
PC Local
Local Trends – VDI Trends
• Users are looking carefully at VDI – new form of SBC

– Not all application are compatible to traditional SBC
– Smaller shock for the end user – still have the same
environment
• VDI is maturing
– Scalability compared to traditional SBC
– SW distribution
– Storage needed
• Users look mainly at VMWARE and CITRIX. Also
Microsoft and Sun Microsystems

141
PC Local
Local Trends – Vista and Office 2007 Trends
• Users that migrate to Vista are happy –

stability, security, GREEN, etc.
• Many XP users will skip Vista and go to
Windows 7
• Office 2007 is deployed gradually. Stages are:
– Application compatibility and image preparation
(around 50K NIS)
– Training and then 0.5 days tight support (1400 NIS
at clients location per day)

142
PC Support Ratios and TCO PC Local
Trends
• PC First Level Support Ratios: from 120 users per Help

Desk FTE (rather autonomic organization) to 1400
users per Help Desk FTE in centralized (from image
point of view) organization. Median is 360 users per
Help Desk FTE
• PC second level support ratios: from 175 users per PC
technician to 2000 users per PC technician. Median is
400 users per PC technician
• System PC team (building the image, third level
support for system PC problems) ratios: from 350 PC’s
per system PC FTE, to 4000 PC’s per system PC FTE
(very stable organization), Median is 1600 PC’s per
FTE
Source: STKI
PC Local
STKI recommendation Trends
• Can I define Service\Standards for End Point

Devices – PC’s , Laptops, etc.?
• STKI Round Table: VDI, Traditional SBC,

Application Virtualizations at 20.5.09
144
STKI IT Model
Storage

Technologies Maturity Model Storage
2009 - Storage Trends
Business Value
Investment
to make money CDP
Sophisticated
Cut costs, snaps for creating
Increase Green Dedup environments
Storage for
productivity Backup Storage
Virtualization
Thin
Commodity IT Provisioning FC over
NAS and Ethernet
Services SAN
Flash
Drives Cloud
Investment Email Storage
for regulations Archiving

Too many “needed technologies”. Not enough people+ huge storage growth
146
Storage
Fibre Channel over Ethernet (FCoE) Trends
• Leverages Ethernet enhancements to carry Fibrer

Channel traffic over Ethernet
• Maps entire FC frame (inclusive of SOF/EOF) onto
Ethernet
CRC
SOF
EOF
FC Frame
Ethernet Ethernet FCoE Ethernet

Header Payload FCS
Driven by INCITS T11-BB-5 with broad industry support
http://www.emulex-emc.com/downloads/Emulex-EMC-
LP21000_Product_Presentation.ppt 147
Storage
Ethernet vs. Infiniband vs. FC ?! Trends
100000
Ethernet's Relentless March
10000
1000
MB/Sec
100
pNFS
10
iWarp
FCoE?
iSCSI
FCIP
1
0.1
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2012
2011
Time
SCSI/FCP Infiniband ATM FDDI Ethernet
NETAPP -
148
http://www.partnersummit.com.au/2008/documents/ppts/Technology%
Do not remove source or attribution from any graphic or portion of graphic 20Directions%20&%20Trends 148
148
Storage
SFP+ Trends
Pini Cohen’s work Copyright 2009©STKI Source : GlassHouse 149

Storage
FAS Deduplication in Action Trends
presentation.ppt presentation.ppt
20 x 4K blocks Identical file 20 x 4K blocks

= Identical blocks
Data Written to Disk:

With FAS dedupe: 38 blocks
No FAS Dedupe: 75 blocks
presentation.ppt job-cv.doc
http://www.netappusergroup.com/Presentations/2008November/Dedupe%20on%20Filers.ppt
Edited, 25 x 4K blocks Different file 10 x 4K blocks
150
Storage
Dedup for Backup environments Trends
Easy integration with existing environment
Backup and Nearline

Applications
Data Domain DD690 Appliance

CIFS, NFS,
NDMP, OpenStorage
Ethernet Replication
FC = VTL
2U
2 - 6 ports
RAID-6
500 GB SATA drives
5.4 to 35.2TB with shelves
File system
NVRAM
N+1 fan
Gateway to:
3PAR, EMC, Fujitsu, HDS, HP, IBM, NetApp, Nexsan, Pillar, Sun, Xiotech

151
Storage
Dedup for production storage?! Trends
• Deduplication is NOT performed in real time

• ONTAP process performs deduplication
– Only one deduplication process can run on a
flexible volume at a time
– Up to eight deduplication processes can run
concurrently on a controller
http://www.netappusergroup.com/P
Pini Cohen’s work Copyright 2009©STKI resentations/2008November/Dedu
Do not remove source or attribution from any graphic or portion of graphic pe%20on%20Filers.ppt 152
Storage
Dedupe and VMware Trends
• VMware O/S VMDKs dedupe extremely well

– Maximum savings can be achieved by keeping
these in the same volume
– 80+% space savings possible (suitable VMDKs)
http://www.netappusergroup.com/Prese
Pini Cohen’s work Copyright 2009©STKI ntations/2008November/Dedupe%20on
%20Filers.ppt 153
Flash Solid State Drives for Tier “0” Storage
Trends
Requirements
Unprecedented Application Performance Characteristics
• 30x IOPS improvement
• 10x faster response time 100% Read Miss Workload
Response Time Millisecond

• 38% less power per drive Flash
Drives
• No moving parts for high
reliability
15K FC Drive
• 73GB & 146GB Drives
Flash Drive
Source: EMC with STKI modification
Workload - IOPs
Storage
Power Savings Storage Trends
Server tells Hitachi array to power up for transaction

HDDs power up
Transaction takes place
Server tells Hitachi array to power down
HDDs power down
Power On RAID Group
Power Down RAID Group
Pini Cohen’s work Copyright 2009©STKI Source: HDS STKI modifications

155
Blade Storage Solution : Common Storage
Trends
scenario
D2D Backup
Server
VMware Exchange
iSCSI Storage
VMware SQL
Snapshots
Source: HP STKI modifications

156
Storage
Blade Storage Solution Trends
Shared storage, file serving & easy management

in the enclosure
− File/Print Serving ( Windows NAS)
− Shared Application Storage (iSCSI SAN)
− Integrated Data Protection (Snapshots, replication, Data Protector Express BU
Software)
D2D Backup AiO

Server
SB600c
VMware Exchange
VMware SQL
Snapshot
Replicatio Tape backup s
n
LAN/
WAN
Pini Cohen’s work Copyright 2009©STKI Source: HP STKI modifications 157

Storage
Microsoft DPM Trends
Disk-based
Active Directory®
Recovery
Online Snapshots
System State (up to 512)
Up to Every 15 minutes
DPM 2007
With Integrated Disk & Tape
Tape-based
Windows XP Archive
Windows Server 2003 Offline Tape
Windows Vista Windows Server 2008
file shares and directories
DPM 2007
Continuous Data Protection for Windows Application and File Servers
Rapid and Reliable Recovery from disk instead of tape
Advanced Technology for enterprises of all sizes
Storage
Storage Ratios Local
Trends
• Number of TB (Raw) per Storage Staff Member (including backup and
DRP of storage):
• In Israel from 10TB per FTE (in small organization with 7TB) to 330TB
per FTE in large Telco\Defence\Finance organization.
• Median is 1 FTE for 100TB raw (including backup\drp)
• Jump in data from 50TB per FTE to 100TB per FTE
• About 25% increased ratios from last years data (for the large
organizations)
• Issues in storage ratios:
– Net vs. Gross. What is Net (with DRP, after Raids)?
– Raid 1 vs. Raid 0 vs. Raid 5 (and other Raid types)
– VTL storage
– Backup operation is distributed
Source: STKI
Storage
Storage Ratios Local
Trends
• Storage is the area where many clients complained they are

understaffed – not able to control the allocations, proactive
maintenance , new technologies
• Want to have better ratios? allocate each application highend
storage x4 of what was asked….
• STKI predicts – IT failures caused by Storage

Source: STKI
Storage
Storage pricing data Local
Trends
• Storage prices for large highend storage deal (above

3M$) is about 4K$ per raw TB including SW, HW and
warranty for 3 years (most drives fiber)
• Storage prices for not so large (400K$) deals are
around 3K$-4K$ SW, HW and warranty for 3 years
• Example of good deal (about 20K$) for midrange
500G SATA box for about 1.75K$ per TB.

STKI recommendation
• Can I define Service\Standards for Storage,

Backup, DRP ?
• STKI Round Table : Storage technologies - VTL,

Dedup, Thin Provisioning , CDP at 29.06.09
162
‫‪WIKIPEDIA‬‬
‫‪STKI‬‬
‫מתוך ויקיפדיה‪ ,‬האנציקלופדיה החופשית‬
‫חברת ‪STKI - Schwarzkopf The Knowledge Integrators‬‬
‫היא חברת ייעוץ בתחום מערכות מידע בישראל‪ ,‬המפעילה צוות‬
‫של אנליסטים‪ .‬לקוחות החברה כוללים בנקים‪ ,‬חברות ביטוח‪,‬‬
‫משרדי ממשלה‪ ,‬חברות היי‪-‬טק ותעשייה‪ ,‬חברות טלקום ועוד‪.‬‬
‫באמצע שנות ה‪ ,80-‬ד"ר ג'ימי )חיים( שוורצקוף ביצע את‬
‫המחקר הראשון מסוגו אודות שוק טכנולוגיית המידע בישראל‪,‬‬
‫עבור חברת ‪ .DEC‬המחקר הכה גלים בשוק הישראלי‪ ,‬ונתן‬
‫תמונת מצב קונקרטית בשוק שהיה עד אותה עת בלתי ממופה‪.‬‬
‫ד"ר שוורצקוף המשיך בחקר השוק ובשנת‪1992‬הקים את חברת‬
‫‪ ,Meta Group Israel‬ששימשה כנציגות בישראל של חברת‬
‫‪ Meta Group‬העולמית‪ .‬במסגרת החברה‪ ,‬המשיך ד"ר‬
‫שוורצקוף לפרסם מחקרי שוק בתחום באופן קבוע‪ ,‬וכן לספק‬
‫ייעוץ לחברות והארגונים המובילים בשוק‪ .‬בשנת ‪ 2004‬נרכשה‬
‫‪ Meta Group‬העולמית על ידי חברת גרטנר‪ ,‬וד"ר שוורצקוף‬
‫והאנליסטים המשיכו בפעילותם בישראל תחת השם ‪.STKI‬‬
‫‪Pini Cohen’s work Copyright 2009©STKI‬‬
‫‪Do not remove source or attribution from any graphic or portion of graphic‬‬
‫‪163‬‬
164
Announcements
• This is not just another lunch!
• During lunch you will get an SMS with two questions.

Please answer (before desert..). Results will be
shown in Jimmy’s presentation.


Pini Cohen Infrastructure Market 2009

Diunggah oleh

Informasi Dokumen

Deskripsi Asli:

Hak Cipta

Format Tersedia

Bagikan dokumen Ini

Bagikan atau Tanam Dokumen

Opsi Berbagi

Apakah menurut Anda dokumen ini bermanfaat?

Apakah konten ini tidak pantas?

Hak Cipta:

Format Tersedia

Pini Cohen Infrastructure Market 2009

Diunggah oleh

Hak Cipta:

Format Tersedia

Trends in the Israeli

Infrastructure Market 2009

Some of the slides will be presented

Pini Cohen’s work Copyright 2009©STKI

Agility Attributes of the Adaptive

Pini Cohen’s work Copyright 2009©STKI 5

Application Infrastructure Integration Deployment Operations

The infrastructure as we now it today is very rigid and this

• Name: Identity infrastructure service • Examples

Pini Cohen’s work Copyright 2009©STKI

Policy Architecture Operations

Pini Cohen’s work Copyright 2009©STKI

Today : Too many technologies, too many

• Infrastructure services are very appealing

– Buying “more expensive equipment” than needed

Pini Cohen’s work Copyright 2009©STKI

Pini Cohen’s work Copyright 2009©STKI

• Multitenant. A cloud service must support multiple, organizationally distant

Pini Cohen’s work Copyright 2009©STKI

Pini Cohen’s work Copyright 2009©STKI

Pini Cohen’s work Copyright 2009©STKI

• web service providing the core database

Pini Cohen’s work Copyright 2009©STKI

Texas Puerto Rico

Pini Cohen’s work Copyright 2009©STKI

Azure Services Platform ™

Pini Cohen’s work Copyright 2009©STKI

Microsoft: Software + Services Cloud

Pini Cohen’s work Copyright 2009©STKI

Traditional Approach Today’s Approach Benefits

Enterprise Integration Home grown

Customer’s Data Center

Cast Iron Cloud™

Pini Cohen’s work Copyright 2009©STKI

25 Pini Cohen’s work Copyright 2009©STKI

Old Fashion Different SAAS providers Integrator is responsible for

• IBSS is new player – With IBSS

providing variety of Licensing Pay per use- to the

• Emerging Vendors Utilize OSS

• End user clients utilize OSS

Source: Reasoning Inc.

Be assured the next generation of

Pini Cohen’s work Copyright 2009©STKI

Pini Cohen’s work Copyright 2009©STKI

Pini Cohen’s work Copyright 2009©STKI

Pini Cohen’s work Copyright 2009©STKI

• Build and Run Web applications in a

Pini Cohen’s work Copyright 2009©STKI

•Lately we have received lots of Open

Pini Cohen’s work Copyright 2009©STKI

• Online bids are powerful tool in case

Pini Cohen’s work Copyright 2009©STKI

STKI Round Table for IT procurement managers at 22.4.09

Pini Cohen’s work Copyright 2009©STKI

Software ISV is installed Software ISV is installed Software ISV is installed

Virtual server a with

STKI Round Table for IT procurement

Software ISV is installed Software ISV is installed Software ISV is installed

Virtual server c with

Technology platform Established, market- Comprehensive

Improved Efficiency of IT Service Delivery

Increased business value from IT

High outsourcing market Global Delivery Deep industry