Manual steps to remove Microsoft Office 2013 MSI installations IMPORTANT - Information that you need to know before

you remove Office 2013: To use the View or Tools menu in Windows 7 you must press the ALT key first to d isplay the menu bar. You will need to view hidden files and folders. To do this , follow these steps: Open Windows Explorer. On the Tools menu, click Folder Options. In Windows 7 or Vista, press the AL T key to display the menu bar. Click the View tab. In the Advanced settings pane, under Hidden files and folders, click Show hi dden files and folders. Clear Hide extensions for known file types. Click OK, and then close the windows. Step 1: Remove any remaining Windows Installer packages of the 2013 Microsoft Of fice system. Click Start. Click All Programs, and then open the Accessories folder. Click Run, and then click in the Open box. Type installer, and then click OK. Note: This opens the %windir%\Installer folder. On the View menu, click Choose Details. Click to select the Subject check box, type 340 in the Width of selected col umn (in pixels) box, and then click OK. Note: It may take several minutes for the subjects to appear next to each M SI file. On the View menu, point to Sort By in Windows 7 and then click Subject. If a User Account Control dialog box appears, click Allow to continue. Locate each .MSI file where the subject is "Microsoft Office <product name> 2013," right-click the MSI file, and then click Uninstall. Note <product name> is a placeholder for the name of the 2013 Microsoft Offi ce product. Step 2: Stop the Office Source Engine service. Click Start. Click All Programs, and then open the Accessories folder. Click Run, and then click in the Open box. Type services.msc, and then click OK. In the Services window, determine whether the Office Source Engine service i s running ("Started" will appear in the Status column). If this service is runni ng, right-click Office Source Engine, and then click Stop. Close the Services window. Step 3: Remove any remaining 2013 Microsoft Office installation folders. Click Start. Click All Programs, and then open the Accessories folder. Click Run, and then click in the Open box.

Type %CommonProgramFiles%\Microsoft Shared, and then click OK. Note: On a computer that is running a 64-bit version of Windows 7 type %Comm onProgramFiles(x86)%\Microsoft Shared, and then click OK. If the following folders are present, delete them: Office15 Source Engine Click Start. Click All Programs, and then open the Accessories folder. Click Run, and then click in the Open box. Type %ProgramFiles%\Microsoft Office, and then click OK. Note: On a computer that is running a 64-bit version of Windows 7 type %Prog ramFiles(x86)%\Microsoft Office, and then click OK. Delete the Office15 folder. On the root folder of each hard disk drive, locate and then open the MSOCach e folder. If you cannot see this folder, follow these steps: Open Windows Explorer, and then on the Tools menu, click Folder Options. Click the View tab. In the Advanced settings pane, under Hidden files and folders, click Sho w hidden files and folders. Clear the Hide protected operating system files check box, and then clic k OK. Open the All Users folder in the MSOCache folder, and then delete ev ery folder that contains 0FF1CE}- text in the folder name. Note: This text contains a zero and a one for the letters "O" and "I .". Example {90150000-001B-0409-0000-0000000FF1CE}-C Step 4: Remove any remaining 2013 Microsoft Office installation files. Click Start. Click All Programs, and then open the Accessories folder. Click Run, and then click in the Open box. Type %appdata%\microsoft\templates, and then click OK. Delete the following files: Normal.dotm Welcome to Word.dotx Click Start. Click All Programs, and then open the Accessories folder. Click Run, and then click in the Open box. Type %appdata%\microsoft\document building blocks, and then click OK. Open the subfolder found in the Document Building Blocks folder. Note: The subfolder title will be a four-digit number that represent the lan guage of the Microsoft Office suite. Delete the building blocks.dotx file. Close all programs before you follow the rest of the steps. Step 5: Remove the registry subkeys of the 2013 Microsoft Office system.

Warning Serious problems might occur if you modify the registry incorrectly by u sing Registry Editor or by using another method. These problems might require th at you reinstall the operating system. Microsoft cannot guarantee that these pro blems can be solved. Modify the registry at your own risk. Important This article contains information about how to modify the registry. Ma ke sure that you back up the registry before you modify it. Make sure that you k now how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article nu mber to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows Locate and then delete the Office 2013 registry subkeys if they are present. To do this, follow these steps: Click Start. Click All Programs, and then Click Run, and then click in Type regedit, and then click Click the following registry open the Accessories folder. the Open box. OK. subkey:

HKEY_CURRENT_USER\Software\Microsoft\Office\15.0 On the File menu, click Export, type DeletedKey01, and then click Save. On the Edit menu, click Delete, and then click Yes to confirm. Repeat these steps (1 through 7) for each registry subkey in the following l ist. Change the name of the exported key by one for each subkey. Example: Type DeletedKey02 for the second key, type DeletedKey03 for the thi rd key, and so on. Note: In the following registry keys, the asterisk character (*) represents one or more characters in the subkey name. 32-bit versions of Microsoft Windows HKEY_CURRENT_USER\Software\Microsoft\Office\15.0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads \*0FF1CE}-* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\*0FF1 CE* HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Upgra de Codes\*F01FEC HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserD ata\S-1-5-18\Products\*F01FEC HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose HKEY_CLASSES_ROOT\Installer\Features\*F01FEC HKEY_CLASSES_ROOT\Installer\Products\*F01FEC HKEY_CLASSES_ROOT\Installer\UpgradeCodes\*F01FEC HKEY_CLASSES_ROOT\Installer\Win32Assemblies\*Office15* 64-bit versions of Microsoft Windows

HKEY_CURRENT_USER\Software\Microsoft\Office\15.0 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\15.0 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Delivery\SourceEngi ne\Downloads\*0FF1CE}-* HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uni nstall\*0FF1CE* HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose HKEY_CLASSES_ROOT\Installer\Features\*F01FEC HKEY_CLASSES_ROOT\Installer\Products\*F01FEC HKEY_CLASSES_ROOT\Installer\UpgradeCodes\*F01FEC HKEY_CLASSES_ROOT\Installer\Win32Asemblies\*Office15* Continue with these registry subkeys: Locate the following registry subkey: 32-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uni nstall 64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\Curren tVersion\Uninstall On the File menu, click Export, type UninstallKey01, and then click Save. Under the Uninstall subkey that you located in step 1, click each subkey, an d then determine whether the subkey has the following value assigned to it: Name: UninstallString Data: file_name path\Office Setup Controller\Setup.exe path Note In this example, file_name is a placeholder for the name of an installa tion program, and path is a placeholder for the file path. If the subkey contains the name and the data that are described in step 3, c lick Delete on the Edit menu. Otherwise, go to step 5. Repeat steps 3 and 4 until you locate and then delete every subkey that matc hes the name and the data that are described in step 3. Close Registry Editor. Step 6: Restart the computer: Restart the computer. If the removal was successful, you are finished and can no w reinstall Microsoft Office if you want. If the removal was not successful, go to the "References" section in this article.