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ITM/CQP/012/R0

EFFECTIVE DATE DD

MMM YYYY

PROCEDURE FOR TRAINING

NAME / DESIGNATION AUTHOR: _____________________

SIGNATURE ___________

REVIEWED/APPROVED BY:

______________________

___________

ISSUED TO:

______________________

___________

ISSUED BY:

______________________

___________

DO CU ME NT A ME NDME NT RE CO RD Sr. No. Ref no .of Amendment Form Revision No Brief Description of Amendment

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ITM/CQP/012/R0

EFFECTIVE DATE DD

MMM YYYY

PROCEDURE FOR TRAINING 1. Purpose: 1.1 The purpose of this procedure is: a) b) c) To identify the training needs and ensure that entire workforce has necessary knowledge and skills to carry out their activities. To enable all personnel to reach their full potential. To improve efficiency and effectiveness of all company activities.

d) To enable new techniques and skills to be introduced in a timely manner. 2. Scope: Company Wide

3. References: Job Descriptions 4. Procedure: 4.1 Identification of training needs: 4.1.1 The training need assessment (TNA) is conducted to identify the training needs and to enhance technical skills and professional capabilities of staff, which ultimately improves the efficiency and effectiveness of company activities. Training needs are identified on Training Need Assessment Form by concerned Domain Manger at the end of each financial year and that of Managerial Staff by COO. For a new employee concerned Domain Manger assesses training needs. Training needs can also be identified as and when required to enhance the professional capabilities using Training Needs Assessment form.

4.1.2

4.1.3

4.2

Training Plan: 4.2.1 Based on TNA, M.R prepares Annual Training Plan after consultation with Domain Managers. In case of any change, Annual Training Plan is updated by the M.R. The former Annual Training Plan is cancelled by

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ITM/CQP/012/R0

EFFECTIVE DATE DD

MMM YYYY

PROCEDURE FOR TRAINING writing Cancelled, other wise it will be updated at the end of each financial year, after getting fresh TNA by Domain Mangers. 4.3 In-house and External training: 4.3.1 This training plan covers in house training of staff and external training as well, which is based on the training programs being offered by various institutions. M.R will ensure all necessary arrangements for in-house training after consultation with Domain Manager. For external training COO is final deciding authority. Trainers are selected either from different domains with in company keeping in view their level of competency in the field of training or external trainers can be called in the company keeping in view their market reputation and cost of training.

4.3.2

4.3.3

4.4

Training Records: 4.4.1 Generally the in-house training records are filled in Attendance Record form where as these records are kept and maintained by M.R who is overall responsible for up-dating the training records of the employees. These training records are maintained in the separate folder or personnel file till the particular employee remains with the company

4.4.2 4.5

Effectiveness of Training: 4.5.1 Domain managers monitor the training imparted by the trainers. After proper testing and getting the recommendations of the trainer about the trainees, the evaluation of the training imparted is done by the domain managers. The respective TNA form may be filled for any weakness remained in any employee by the respective domain manager.

5.0

Quality Records 5.1 5.2 5.3 Training Need Assessment Form Annual Training Plan Attendance Record

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ITM/CQP/012/R0

EFFECTIVE DATE DD

MMM YYYY

PROCEDURE FOR TRAINING

This is a sample copy. To access the complete Software Business Development and Management Kit, please subscribe to IT Mother [www.itmother.com].

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