Mary A.

Lacey
SCHOOL ADDRESS 500 Buffalo St. Apt. E Farmville, VA 23909 540-907-5269 PERMANENT ADDRESS 119 Northampton Blvd. Stafford, VA 22554 540-907-5269 e-mail: mary.lacey@live.longwood.edu

OBJECTIVE A marketing or sales position that allows me to regularly utilize my interpersonal communication and writing skills. EDUCATION Longwood University Bachelor of Arts, Communication Studies 2013

Farmville, VA Graduation: May GPA: 2.8

Course Related Experience: Wrote ten articles that were published in the school newspaper, The Rotunda. These articles were written under a fast upcoming deadline that I worked diligently at reaching every time I wrote. Produced broadcasting clips that required interview set up, filming the story, and editing the package before presenting it to the class. One of the biggest classes I have taken as a Communication Studies major is my Research Methods class. It is a year-long course that focuses on analyzing studies previously done by researches and making your own thesis to carry out a study the following semester.

EXPERIENCE Walk2Campus Farmville

MARKETING ASSISTANT

Farmville, VA Aug 2012-

Present Provided customer service skills to students and their parents who are interested in living with us over the phone as well as at marketing events. Assisted with taking prospective tenants on tours of properties they were interested in and provided them with all the details of the leasing process. Handled day-to-day administrative functions for the office such as: follow up calls for maintenance work, getting in contact with prospective tenants on the status of their interest, sending reminder emails to tenants, and helping tenants through the online steps of applying for properties and signing leases. Helped lease 44% of the properties by mid-December 2012. Summer Conference Team Farmville, VA CONFERENCE ASSOCIATE Summer 2012 Coordinated conference check in and out for attendees. Provided guests with directions around Longwoods campus, as well as directions to off-campus locations. Provided help to guests who had problems with their room and/or roommate(s).

Assisted conference leaders in classroom setup and breakup. Executed successful internet setup for about 50 residents per week.

Hilldrup Moving and Storage Stafford, VA PACKER Summer 2011 Packed customers belongings safely during the process of moving. Noted special requests from customers regarding items to be packed/not packed, fragile items to be handled with care, etc. Took detailed inventory of all contents inside packed boxes. Outback Steakhouse Stafford, VA HOST Aug 2007-April 2009 Provided excellent customer service skills to facilitate the needs of our client base. Used negotiation and problem-solving skills in dealing with difficult customers. Organized flow of customers through the restaurant during rush hour and ensured comfort and happiness during waiting periods. Enforced regulatory compliance consistent with state and local ordinances Experienced working in a fast-paced, time sensitive, team environment.