Patch Readme Information

EMC Ionix ControlCenter Version 6.1 Native Installation Packages Readme for Patch 4856

EMC Corporation Corporate Headquarters: Hopkinton, MA 01748-9103

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Contents
Overview ..............................................................................................................3
Patch Contents ........................................................................................................................................ 3

Installing agents with UNIX native tools .......................................................... 4

Prerequisites ........................................................................................................................................... 4 AIX native install interactive mode.................................................................................................. ..... 4 AIX native install silent mode............................................................................................................... . 6 HP-UX native install interactive mode ................................................................................................. 8 HP-UX native install silent mode .........................................................................................................1 0 Linux native install interactive mode ..................................................................................................11 Linux native install silent mode ...........................................................................................................11 Solaris native install interactive mode .................................................................................................1 2 Solaris native install silent mode ..........................................................................................................1 3

Uninstalling agents with UNIX native tools .................................................... 14

AIX native uninstall ...........................................................................................................................1 4 HP-UX native uninstall ......................................................................................................................1 5 Linux native uninstall .................................................................................................... ....................15 Solaris native uninstall .......................................................................................................................1 5

Installing agents with Windows native tools .................................................. 16

In the command syntax......................................................................................................................1 7

Uninstalling agents with Windows native tools ............................................. 18

In the command syntax......................................................................................................................1 9

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Overview
Native Tools for UNIX and Windows platforms provide an alternative method for installing, patching, uninstalling, and upgrading the following types of agents: Master Agent Host Agent Database Agent for Oracle Common Mapping Agent Symmetrix SDM Agent Storage Agent for Symmetrix

Patch Contents
The download file: CC_ 4856.zip contains the following files.

Native_agents-Win32_v6.1.0.8.516.exe Native_agents-SunOS-sparc_v6.1.0.8.516.tar.gz Native_agents-SunOS-i86-64_v6.1.0.8.516 .tar.gz Native_agents-Linux_v6.1.0.8.516 .tar.gz Native_agents-HPUX_v6.1.0.8.516 .tar.gz Native_agents-AIX_v6.1.0.8.516.tar.gz 61_native_install_6.1.0.8.516_readme_first.pdf this document

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Installing agents with UNIX native tools

Installing agents with a Native Installer is a one step process. The agent gets installed on the target host using the Native Installer and upon start-up is automatically discovered and added to the ControlCenter Repository. The interactive and silent modes of installation on the four platforms AIX, HP-UX, Linux, and Solaris are discussed in the following sub-topics: AIXNativeInstall InteractiveMode AIXNativeInstall SilentMode HP-UXNativeInstall Interactive Mode HP-UXNativeInstall SilentMode Linux NativeInstall InteractiveMode Linux NativeInstall SilentMode Solaris NativeInstall InteractiveMode Solaris NativeInstall SilentMode

Prerequisites
You must have EMC ControlCenter 6.1 UB8 installed before you attempt to install the agents using the native install methods. The native install agent included with Patch CC_4856.zip will be at ControlCenter 6.1 version 6.1.0.8.516. Download the ControlCenter 6.1 Native Installers from the EMC Powerlink website (registration required) at: http://Powerlink.EMC.com.

AIX native install interactive mode

To install agents on AIX in the interactive mode: 1. While logged in as root, enter the following command, specifying the mount point as an argument: install_native.sh <mount_point> For example: ./install_native.sh /usr/cc61native The program displays the following message: Log File is located at <ECC root directory>/install_native.log 4 EMC Ionix ControlCenter 6.1 Readme for Patch 4856

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2. Enter the requested system data. ECC Server's Host FQDN or IP address[]: If you enter the hostname, the IP address is not required. EMC

recommends that you enter the hostname. If you enter an IP address, you will be prompted to enter the ECC Server hostname. ECC Server's Hostname[]: 3. Accept the default values for the following prompts (if correct): ECC Servers Port [5799]: ECC Secure Server Port [10799]: Master Agent's Listening Port [5798]: The program displays the following message: Input Verification: Are all inputs above acceptable [Y|N|Q]: Note:

The installation program does not validate the ControlCenter Server Hostname and Port numbers. Ensure that you enter the correct values.
4. Respond with one of the following: Y, to tell the installation program to write the configuration files with the specified values. N, to tell the installation program not to write the configuration files. The program will prompt you for new values. Q, to quit the program without writing configuration files or prompting for new data. 5. The program displays the following message: Do you want to install EMC ControlCenter Host Agent [Y|N]: 6. Respond with one of the following: Y, to tell ControlCenter you want to install a Host Agent. N, to tell ControlCenter you do not want to install a Host Agent.

7. The program displays the following message: Do you want to install EMC ControlCenter Oracle Database Agent [Y|N]: 8. Respond with one of the following: Y, to tell ControlCenter you want to install an Oracle DB Agent. N, to tell ControlCenter you do not want to install an Oracle DB Agent. 5

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9. The program displays the following message: Do you want to install EMC ControlCenter Symmetrix Agent[Y|N]: 10. Respond with one of the following: Y, to tell ControlCenter you want to install the Storage Agent for Symmetrix. N, to tell ControlCenter you do not want to install the Storage Agent for Symmetrix. 11. The program displays the following message: Do you want to install EMC ControlCenter Symmetrix SDM Agent[Y|N]: 12. Respond with one of the following: Y, to tell ControlCenter you want to install the Symmetrix SDM Agent. N, to tell ControlCenter you do not want to install the Symmetrix SDM Agent.

13. The program displays the following: NativeAgent Target FileSystem ..... /usr Disk Space Detected ............... Disk Space Required (minimum) ..... Installing Master Agent ... Installing Host Agent ... Installing Oracle Agent ... Installing Symmetrix Agent... Installing Symmetrix SDM Agent ... Installation is complete. Please refer to <ECC root directory>/install_native.log for any issues with the installation.

AIX native install silent mode

While logged in as root, enter the following command, specifying the mount point as an argument: install_native.sh <mount point> [-s <silent-install-file>] For example: ./install_native.sh /usr/cc61native -s /tmp/SilentAIX.txt The installation proceeds and completes using the parameters specified in the SilentAIX.txt file. If a particular parameter is not used by the AIX operating system it is skipped.

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AIX silent install file parameters with example values

Note: Accept the default ECC_PATH value as all ControlCenter Agents on an AIX host must be installed under /usr/ecc.

ECC_PATH=/usr/ecc ECC_SERVER_HOSTIP=172.23.134.094 ECC_SERVER_HOST=FQDN lglob094.lss.emc.com ECC_SERVER_PORT=5799 ECC_SECURE_PORT=10799 ECC_MASTER_PORT=5798 [Optional Agents] ECC_HOST_AGENT=Y ECC_ORACLE_AGENT=Y ECC_SYM_AGENT=Y ECC_SDM_AGENT=Y

Notes:
The ECC_SERVER_HOSTIP parameter can contain the IP Address for a NAT installation or EccServerFQDN The installation program does not validate the provided values in the Silent Install file. Ensure that you enter the correct values.

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HP-UX native install interactive mode

To install agents on HP-UX in the interactive mode: 1. While logged in as root, enter the following command, specifying the mount point as an argument: install_native.sh <mount_point> For example: ./install_native.sh /usr/cc61native 2. The installation script prompts for the root ControlCenter installation directory. Please enter ECC root directory[]: 3. Enter the directory where you intend to install all ControlCenter Agents. Accept the default of /usr/ecc or enter another directory path and name, bearing the following in mind: 4. Do not include spaces in the path (for example, the following directory path is not valid: /EMC Software/ecc). Do not specify only the root directory (for example, the following directory path is not valid: /). The program displays the following message: Log File is located at <ECC root directory>/install_native.log 5. Enter the requested system data. ECC Server's Host FQDN or IP address[]: If you enter the hostname, the IP address is not required. EMC

recommends that you enter the hostname. If you enter an IP address, you will be prompted to enter the ECC Server hostname. ECC Server's Hostname[]: 6. Accept the default values for the following prompts (if correct): ECC Servers Port [5799]: ECC Secure Server Port [10799]: Master Agent's Listening Port [5798]:

Note: The installation program does not validate the provided ECC Server Hostname and Port numbers.
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Ensure that you enter the correct values. The program displays the following message: Input Verification: Are all inputs above acceptable [Y|N|Q]: 7. Respond with one of the following: Y, to tell the installation program to write the configuration files with the specified values. N, to tell the installation program not to write the configuration files. The program will prompt you for new values. Q, to quit the program without writing configuration files or prompting for new data. If you enter Y, the installation program displays the following: Do you want EMC ControlCenter Master Agent to start on reboot [Y|N]: 8. Respond with one of the following: Y, to tell ControlCenter to start the Master Agent on reboot (ControlCenter updates the rc.d entries with the eccmad script, which starts and stops the Master Agent). N, to tell ControlCenter not to start the Master Agent on reboot. 9. The program displays the following message: Do you want to install EMC ControlCenter Host Agent [Y|N]: 10. Respond with one of the following: Y, to tell ControlCenter you want to install a Host Agent. N, to tell ControlCenter you do not want to install a Host Agent.

11. The program displays the following message: Do you want to install EMC ControlCenter Oracle Database Agent [Y|N]: 12. Respond with one of the following: Y, to tell ControlCenter you want to install an Oracle DB Agent. N, to tell ControlCenter you do not want to install an Oracle DB Agent.

13. The program displays the following message: Do you want to install EMC ControlCenter Symmetrix Agent[Y|N]: 14. Respond with one of the following: Y, to tell ControlCenter you want to install the Storage Agent for Symmetrix. N, to tell ControlCenter you do not want to install the Storage Agent for 9

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Symmetrix. 15. The program displays the following message: Do you want to install EMC ControlCenter Symmetrix SDM Agent[Y|N]: 16. Respond with one of the following: Y, to tell ControlCenter you want to install the Symmetrix SDM Agent. N, to tell ControlCenter you do not want to install the Symmetrix SDM Agent.

17. The program displays the following: NativeAgent Target FileSystem ..... /usr Disk Space Detected ............... Disk Space Required (minimum) ..... Installing Master Agent ... Installing Host Agent ... Installing Oracle Agent ... Installing Symmetrix Agent Installing Symmetrix SDM Agent Installation is complete. Please refer to <ECC root directory>/install_native.log for any issues with the installation.

HP-UX native install silent mode

While logged in as root, enter the following command, specifying the mount point as an argument: install_native.sh <mount point> [-s <silent-install-file>] For example: ./install_native.sh /usr/cc61native -s /tmp/SilentHP-UX.txt The installation proceeds and completes using the parameters specified in the SilentHPUX.txt file. If a particular parameter is not used by the HP-UX operating system, it is skipped. The parameters of HP-UX Silent Install File are same as that of AIX Silent Install File. You can refer to AIXSilentInstall FileParameterswith Example Values to get a glimpse of HP-UX Silent Install File Parameters with example values.

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Linux native install interactive mode

To install agents on Linux in the interactive mode: 1. While logged in as root, enter the following command, specifying the mount point as an argument: install_native.sh <mount_point> For example: ./install_native.sh /usr/cc61native 2. Perform the installation steps 1 to 9 discussed in HP-UXNativeInstall InteractiveMode. 3. The program displays the following: NativeAgent Target FileSystem ..... / Disk Space Detected ............... Disk Space Required (minimum) ..... Installing Master Agent ... Installing Host Agent ... Installation is complete. Please refer to <ECC root directory>/install_native.log for any issues with the installation.

Linux native install silent mode

While logged in as root, enter the following command, specifying the mount point as an argument: install_native.sh <mount point> [-s <silent-install-file>] For example: ./install_native.sh /usr/cc61native -s /tmp/SilentLinux.txt The installation proceeds and completes using the parameters specified in the SilentLinux.txt file. If a particular parameter is not used by the Linux operating system, it is skipped.

The parameters of Linux Silent Install File are same as that of AIX Silent Install File. You can refer to AIXSilentInstall FileParameterswith Example Values to get a glimpse of Linux Silent Install File Parameters with example values.

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Solaris native install interactive mode

To install agents on Solaris in the interactive mode: 1. While logged in as root, enter the following command, specifying the mount point as an argument: install_native.sh <mount_point> For example: ./install_native.sh /usr/cc61nativ 2. Perform the installation steps 1 to 11 discussed in HP-UXNativeInstall InteractiveMode. 3. The program displays the following message: Do you want to install EMC ControlCenter Common Mapping Agent [Y|N]: 4. Respond with one of the following: Y, to tell ControlCenter you want to install a Common Mapping Agent. N, to tell ControlCenter you do not want to install a Common Mapping Agent.

5. The program displays the following message: Do you want to install EMC ControlCenter Symmetrix Agent[Y|N]: 6. Respond with one of the following: Y, to tell ControlCenter you want to install the Storage Agent for Symmetrix. N, to tell ControlCenter you do not want to install the Storage Agent for Symmetrix. 7. The program displays the following message: Do you want to install EMC ControlCenter Symmetrix SDM Agent[Y|N]: 8. Respond with one of the following: Y, to tell ControlCenter you want to install the Symmetrix SDM Agent. N, to tell ControlCenter you do not want to install the Symmetrix SDM Agent.

9. The program displays the following: NativeAgent Target FileSystem ..... / Disk Space Detected ............... Disk Space Required (minimum) ..... Creating admin file... Installing Master Agent ... Installing Host Agent ... 12 EMC Ionix ControlCenter 6.1 Readme for Patch 4856

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Installing Oracle Agent ... Installing Common Mapping Agent Installing Symmetrix Agent Installing Symmetrix SDM Agent Installation is complete. Please refer to <ECC root directory>/install_native.log for any issues with the installation.

Solaris native install silent mode

While logged in as root, enter the following command, specifying the mount point as an argument: install_native.sh <mount point> [-s <silent-install-file>] For example: ./install_native.sh /usr/cc61native -s /tmp/SilentSunOS.txt The installation proceeds and completes using the parameters specified in the SilentSunOS.txt file. If a particular parameter is not used by the Solaris operating system, it is skipped. The parameters of Solaris Silent Install File are same as that of AIX Silent Install File. You can refer to AIXSilentInstall FileParameterswith Example Values to get a glimpse of Solaris Silent Install File Parameters with example values.

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Uninstalling agents with UNIX native tools

Uninstalling agents with a Native Installer is a two step process. The agent must first be uninstalled through the ControlCenter Console in order to remove it from the ControlCenter Repository. Then, it can be uninstalled from the target host using the appropriate Native Tool (installp, swremove, rpm, or pkgrm). Common steps for uninstalling Perform the following common steps: 1. Uninstall agents through the ControlCenter Console. 2. Make sure all agents are stopped on the agent host by going to the Master Agent directory and using the eccmad stop all agents command: cd /usr/ecc/exec ./eccmad stopall

Note: Always uninstall the Master agent last.

The above steps are common for uninstalling Agents in any platform. The remaining steps vary depending upon the platform.

AIX native uninstall

Complete these steps after the performing the common steps foruninstalling discussed at the beginning of this chapter: 1. Run the following command to uninstall the Database Agent for Oracle: installp -u ECCAGENTS.ORACLE 2. Run the following command to uninstall the Host Agent: installp -u ECCAGENTS.HOST 3. Run the following command to uninstall the Storage Agent for Symmetrix: installp -u ECCAGENTS.SYMMETRIX 4. Run the following command to uninstall the Symmetrix SDM Agent: installp -u ECCAGENTS.SDM 5. Run the following command to uninstall the Master Agent: installp -u ECCAGENTS.MASTER

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HP-UX native uninstall

Complete these steps after the performing the common steps foruninstalling discussed at the beginning of this chapter: 1. Run the following command to uninstall the Database Agent for Oracle: swremove ECC_OAGENT 2. Run the following command to uninstall the Host Agent: swremove ECC_HAGENT 3. Run the following command to uninstall the Storage Agent for Symmetrix: swremove ECC_SAGENT 4. Run the following command to uninstall the Symmetrix SDM Agent: swremove ECC_DAGENT 5. Run the following command to uninstall the Master Agent: swremove ECC_MAGENT

Linux native uninstall

Complete these steps after the performing the common steps foruninstalling discussed at the beginning of this chapter: 1. Run the following command to uninstall the Host Agent: rpm -e hagent 2. Run the following command to uninstall the Master Agent: rpm -e magent

Solaris native uninstall

Complete these steps after the performing the common steps foruninstalling discussed at the beginning of this chapter: 1. Run the following command to uninstall the Database Agent for Oracle: pkgrm OAGENT 2. Run the following command to uninstall the Common Mapping Agent: pkgrm CAGENT 3. Run the following command to uninstall the Host Agent: pkgrm HAGENT EMC Ionix ControlCenter 6.1 Readme for Patch 4856 15

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4. Run the following command to uninstall the Storage Agent for Symmetrix: pkgrm SAGENT 5. Run the following command to uninstall the Symmetrix SDM Agent: pkgrm DAGENT 6. Run the following command to uninstall the Master Agent: pkgrm MAGENT

Installing agents with Windows native tools

To install any or all of the above agents from a command prompt on a Windows host, download the ControlCenter 6.1 Native Installer from the EMC Powerlink website (registration required) at: http://Powerlink.EMC.com To install agents on Windows: 1. Create a folder to download to, for example: C:\ecc\WinNativeInstall 2. 3. Download the Windows Native Tools folder to the folder created in Step 1 (for example, WinNativeInstall). Open a Command Prompt and go to the folder created in Step 1 (for example, WinNativeInstall): cd <WinNativeInstall folder> Note: In the Steps 4 through 7 lines in [brackets] are optional, all other lines are required. 4. Run Native_agents-Win32_v6.1.0.8.516.exe as follows to install the Master and all Sub Agents: Native_agents-Win32_v6.1.0.8.516.exe /s /v"/qn CMDLINE=true INSTALLDIR=<EccInstallRoot> SERVERHOSTNAME_ORIP=<EccServerFQDN or IP Address for a NAT installation> SERVERHOSTNAME_NAME=<EccServerHostName> [SERVER_PORT=<Port#>] [SECURE_SERVER_PORT=<Port#>] [MAPORT=<Port#>] INSTALLHOSTAGENT=true INSTALLORACLEAGENT=true INSTALLCMAAGENT=true INSTALLSYMMETRIXAGENT=true

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INSTALLSDMAGENT=true /L* <LogOutputFile>" Note: The exe file name will be different for different Native Install Package. Example for Master Agent and Host Agent Native_agents-Win32_v6.1.0.8.516.exe/s /v"/qn CMDLINE=true INSTALLDIR=e:\ecc SERVERHOSTNAME_ORIP=cc61-infra-lab.cse.cee.com SERVERHOSTNAME_NAME=cc61-infra-lab.cse.cee.com INSTALLHOSTAGENT=true /L* e:\ecc-agent-install.log" Example for master agent and host agent Native_agents-Win32_v6.1.0.8.516.exe /s /v"/qn CMDLINE=true INSTALLDIR=e:\ecc SERVERHOSTNAME_ORIP=cc61-infra-lab.cse.cee.com SERVERHOSTNAME_NAME=cc61-infra-lab.cse.cee.com INSTALLHOSTAGENT=true INSTALLSYMMETRIXAGENT=true INSTALLSDMAGENT=true /L* e:\ecc-agent-install.log"

In the command syntax

CMDLINE must be specified as true. INSTALLDIR is the root directory where the agents are to be installed. This parameter is required. SERVERHOSTNAME_ORIP is the ECC Server FQDN or ECC Server IP address. This parameter is required. SERVERHOSTNAME_NAME is the ECC Server Hostname. This parameter is required. SERVER_PORT is the ECC Server Listening Port number. The default value is 5799. This parameter is optionalif not specified, the default value is used. SECURE_SERVER_PORT is the ECC Server Secure Listening Port number. The default value is 10799. This parameter is optionalif not specified, the default value is used. MAPORT is the Master Agent Listening Port number. The default value is 5798. This parameter is optionalif not specified, the default value is used. INSTALLHOSTAGENT indicates that the Windows Host Agent is to be installed. This parameter is optionalif not specified, the default value (false) is used. EMC Ionix ControlCenter 6.1 Readme for Patch 4856 17

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INSTALLORACLEAGENT indicates that the Windows Database Agent for Oracle is to be installed. This parameter is optionalif not specified, the default value (false) is used. INSTALLCMAAGENT indicates that the Windows Common Mapping Agent is to be installed. This parameter is optionalif not specified, the default value (false) is used. INSTALLSYMMETRIXAGENT indicates that the Storage Agent for Symmetrix is to be installed. This parameter is optionalif not specified, the default value (false) is used.ing Native Tools to Install and Uninstall Agents

INSTALLSDMAGENT indicates that the Symmetrix SDM Agent is to be installed. This parameter is optionalif not specified, the default value (false) is used. [/L*] indicates that Native_agents-Win32_v6.1.0.8.516.exe is to create a log file (<LogOutputFile>) that describes its progress. <LogOutputFile> is the location of the log file for Native_agents-Win32_v6.1.0.8.516.exe. The directory must exist in the file system before you enter the command. Messages that would normally appear in dialog boxes during interactive installation will be prefixed with the following string: ECC_LOG_MESSAGE. For example: C:\ecc\ecc_testing.log.

Uninstalling agents with Windows native tools

1. Uninstall agents through the ControlCenter Console. 2. Make sure the Master Agent Service is stopped and the Windows Services window is closed. 3. Go to a Command Prompt in the WinNativeInstall folder: cd <WinNativeInstall folder> 4. Run setup.exe as follows to uninstall the Master and all Sub Agents: setup.exe /s /v"/qn CMDLINE=true REMOVE=ALL /L* <LogOutputFile>" 5. Run setup.exe as follows to uninstall just the Host Agent: setup.exe /s /v"/qn CMDLINE=true REMOVE=Host /L* <LogOutputFile>" 6. Run setup.exe as follows to uninstall just the Oracle Agent: setup.exe /s /v"/qn CMDLINE=true REMOVE=Oracle /L* <LogOutputFile>" 7. Run setup.exe as follows to uninstall just the CMA Agent: setup.exe /s /v"/qn CMDLINE=true REMOVE=CMA /L* <LogOutputFile>" 8. Run setup.exe as follows to uninstall just the Storage Agent for Symmetrix: 18 EMC Ionix ControlCenter 6.1 Readme for Patch 4856

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setup.exe /s /v"/qn CMDLINE=true REMOVE=Symmetrix /L* <LogOutputFile>" 9. Run setup.exe as follows to uninstall just the Symmetrix SDM Agent: setup.exe /s /v"/qn CMDLINE=true REMOVE=SDM /L* <LogOutputFile>"

In the command syntax

[/L*] indicates that setup.exe is to create a log file (<LogOutputFile>) that describes its progress. <LogOutputFile> is the location of the log file for setup.exe. The directory must exist in the file system before you enter the command. Messages that would normally appear in dialog boxes during interactive installation will be prefixed with the following string: ECC_LOG_MESSAGE. For example: C:\ecc\ecc_testing.log

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Copyright 2010 EMC Corporation. All rights reserved. Published August, 2010 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS. EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. For the most up-to-date listing of EMC product names, see EMC Corporation Trademarks on EMC.com. All other trademarks used herein are the property of their respective owners.

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