Public Relations
and Marketing Guide
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Dedicated to
the tenets
of service,
leadership,
and fellowship
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Table of Contents
Additional Resources
Page 17
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Introduction
The Role of Circle K The role of marketing and public relations, therefore,
International (CKI) Marketing is more vital than ever before. While essential to
and Public Relations its success, publicity is not the primary reason for
marketing and public relations. The basic goals are
increasing the recognition and understanding of
Though CKI is recognized on CKI so that members and clubs can serve their
communities.
many college campuses with
strong and active clubs, a Campus and community recognition of CKI benefit
your club in a variety of ways. In the community, it
growing number of worthy helps introduce potential supporters to the organization
causes and special-interest and makes it easier to solicit public assistance for
CKI’s service work. On campus, it helps recruit
groups have risen to compete new members and build pride in existing membership
that leads to better meeting attendance, greater
for the attention and support
participation by members in fundraising and service
of college students and the projects, and stronger retention.
public.
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Chapter One
Once you’ve assembled this information, arrange to • Keep it brief. Don’t attempt to push stories on
introduce yourself to members of all on-campus media your initial visit. Instead, find out what kind of
as well as reporters and/or producers of major community CKI news they may be interested in covering.
media outlets, including the local newspapers and radio Do they prefer telephone calls in advance of your
and television stations in your area. meeting or event? Do they prefer mail, fax, or
e-mail when being contacted? What are their
When preparing for a visit to one of your local daily and weekly deadlines?
media venues:
Whatever they prefer, do your best to accommodate
• Consider the “gatekeeper.” Be prepared to meet them. And remember: news people are busy. Furnish
this individual who screens incoming news releases them with information that is really news. This is a
and makes the initial decision on which items are genuine service they will appreciate, and you’ll achieve
worth reporting. better coverage because of it.
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Using Photography
Get to
the point
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Leave a lasting
impression.
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• If you are refuting an article, make sure to clarify • Deliver, then follow up. Most newspapers prefer
whether your letter represents your club’s position or that you send your Op-Ed to a specific e-mail address.
your personal opinion. If they don’t make it clear on their Web site, call the
main number and ask. Once it’s been sent, don’t call
• Offer a means of contact at the end of your letter. the newspaper or magazine repeatedly. If they’re
going to publish your piece, they’ll call you. Don’t be
discouraged if your piece is not published; consider
Op-Eds identifying a new publication to submit it to.
An Op-Ed is a column or guest essay published in the
opinion section of a newspaper (Opposite the Editorial
Be concise
page). Most are between 500-750 words, and most
outlets will take submissions by fax, e-mail, or mail.
and
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Chapter Two
• Keep your e-mail brief and include a direct link to a Since verbal communication is intangible and can’t
Web site that offers additional information on the be referred to later, telephone calls, unlike written
topic, if available. information, are best used only for simple, brief items
or as a means to alert reporters to a story. If the story
• Never use an attachment. Attachments increase the warrants it, you can also use your call to invite a
likelihood that your e-mail will be deleted without reporter to cover the event.
being read.
Working Under Deadlines
• If you are sending information to a large list of The entire news business is structured around deadlines.
individuals, use blind copy distribution to avoid When editors and reporters are “on deadline,” they
revealing your entire list to each addressee. simply cannot stop what they are doing to talk by
phone or in person.
• Remember to provide your phone and fax numbers
for inquiries. DO make your communication with journalists as
far from deadlines as possible, when news people
are most able to give you their attention.
capitalize
deadline when it could have been done just as
easily the day before.
on these
DO return all calls immediately and provide
additional information as soon as it is requested.
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Chapter Three
• Event Co-sponsors: Co-sponsorship is an excellent Get maximum mileage from your investment by
way to introduce other students to the values of CKI avoiding quickly outdated information. And print a
membership, expand your service potential, learn sufficient supply of brochures. Considering that the
about other organization’s operations, and increase purpose of this brochure is to market your club’s service
student interaction with your club. As your club plans and membership opportunities, you can never have
service projects and educational programs, it should too many.
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www. • Display the CKI wordmark. time, effort, or money to support your club’s activities,
most especially your sponsoring Kiwanis club.
circlek. • Provide a brief description of the organization. Present a certificate of appreciation, if appropriate.
Certificates are often displayed on office walls, thus
• Describe your club and its purpose. serving as a promotional poster for your club.
• Consider adding photos of club or Kiwanis-family • Ensure CKI’s representation at an activities fair,
service projects. if your college or university holds one.
Make a commitment to keep the site current and to Every CKI service project constitutes good public
make it the most effective tool for your members and relations, whether it is publicized or not. However, no
the public. Remember to: club can long maintain its reputation without a real
commitment to community service. After all, what we
• Post news regularly to encourage members and do speaks louder than what we say—and a large part of
supporters to return to the Web site regularly. what CKI does is service.
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Chapter Four
friendship
enthusiasm
fun
action
Member Communications
service
Remembering an Important
Audience: Your Members!
All the publicity, the attention to “the little things,”
and all the service projects in the world wouldn’t hold
your club together if members didn’t enjoy being part of
CKI. Clubs stay together and make an impact in the
community because they enjoy the fun, friendship, and
satisfaction that come with membership.
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Chapter Five
templates at
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www.circlek.org
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Methods to Communicate and E-mail lists. A quick and efficient way to communicate
Market Your Club or Project about your weekly meeting agendas, service activities
and events is through e-mail. Consider a CKI specific
Customizable news releases. Please refer to the Resources e-mail account for your club.
section for examples of the releases available to you.
Web sites. Web sites are a timely way to reach your
Posters, fliers, and banners. Look for opportunities to members with meeting and event updates and, you can
promote your club and its recruitment events, member link directly to the CKI International Web site, offering
benefits, and service activities by using posters, fliers, members just another way to access important tools,
or banners. resources and information.
Marketing brochure. A full-color CKI marketing Club newsletter (hard copies or online versions). A
brochure is your primary recruitment tool. The brochure newsletter can be used to communicate not only with
should introduce the organization to nonmembers and your current membership, but also to interested campus
explain the benefits of membership. Be sure to include audiences, Kiwanis-family members, and the community.
your club’s meeting date, time, location, and club contact Consider highlighting CKI’s mission, service activities,
person. A template is available through the CKI Web site. projects, photographs, etc. To keep it new and interesting,
consider including tasteful humor, poetry, and art.
Business cards and postcards. Business cards and
postcards are another way to keep nonmembers, All of these marketing and public relations tools can be
the community, campus administrators, and faculty used by your club to increase recognition of the CKI
connected and informed about your club and its name and understanding of the service objectives. Refer
activities and events. to the back of this handbook for additional resources.
CKI is
the largest service
and leadership
development organization
in the world for college
and university students.
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Chapter Six
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• Take the show on the road! Arrange to be a program • Advertise on campus. Consider purchasing an ad in
presenter at your sponsoring Kiwanis club’s weekly your school’s yearbook, on closed-circuit TV, or on the
meeting. Be sure to identify some projects that could campus radio station.
be implemented with both clubs and ways that CKI’s
Service Initiative and Kiwanis’ Young Children: • Recruit an ambassador. Can you identify a faculty
Priority One are related. member or administrator who has shown a
commitment to your club and its mission? If so, this
• Be contemporary. Use the new CKI graphic person can be an influence-builder and can help
standards. Use color in your promotional pieces you increase both attention and interest
and take advantage of technology to produce in your club.
professional-looking materials.
• Be relevant. When you pick your philanthropic • Treat your members like gold. Given a choice,
activities, make sure they attract interest to your would you rather retain your current members or
cause. Will the local news media give your event spend your time replacing them? Know your members
attention? Will the project make your club more and treat them like your most valuable commodity.
attractive to prospective members?
• Create Kiwanis-family partnerships. Joining together
• Go online. Take advantage of technology including with other CKI clubs in your area may significantly
community chat sites and message boards, to spread enhance the impact of your service endeavors. This
the word about your club. Start a Web site for your will create a larger volunteer pool, the chance to reach
club as a central place to share information with other more people and to raise more funds, and will increase
members and the public. Meeting notices, minutes, the probability of receiving publicity. Include the local
and general updates can be uploaded to the Web site clubs of Kiwanis, K-Kids, Builders, and Key Club, too.
and also mailed to your club members, prospective
members, and important community leaders with the • Make your meetings memorable. Keep meetings
push of a button. moving on time and go out of your way to make new
members and guests feel welcome.
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Additional Resources
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Additional
CKI Fact Sheet
Resources
CKI
CKI—Circle K International—is a service leadership program comprised of clubs for college and
university students who are responsible citizens and leaders with a lifelong commitment to
community service worldwide. The world’s leading collegiate service organization was officially
recognized in 1955 and is a Service Leadership Program of Kiwanis International. CKI has a
membership of more than 13,000 members on 560 university and college campuses in 17 nations.
Service Initiative
While each club chooses its own service activities, CKI encourages each club to conduct Service
Initiative projects throughout the year. Focusing on the Future: Children, is the Service Initiative
of CKI. This program is designed to educate clubs and members about the issues facing children,
six to 13 years of age. Through personal interaction and public awareness, CKI members enable
children to develop the skills and ideals necessary to be productive and successful in life.
Kiwanis International
As a Service Leadership Program of Kiwanis International, each CKI club is sponsored by a Kiwanis
club. The Kiwanis Club of [insert club name] sponsors the CKI Club of [insert club name].
Contact Information:
Contact Person: [Insert name of appropriate club contact]
Address: [Insert school/club address]
City, State/Province, Postal Code, Country
Telephone
E-mail
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Letter to Faculty
and Administrators
Use the following letter when writing to campus faculty members with the
goal of getting more involved with school activities.
Insert Date
On behalf of the [insert school name] CKI club, I’d like to invite you to consider how our club can
assist you or your department with campus or community projects or service activities. Sponsored
by Kiwanis International, Circle K International (CKI) is the largest collegiate service organization
in the world with more than 13,000 members on 560 university or college campuses. Among some
of the community-service projects we’ve performed are [insert activities here].
In addition to emphasizing service, CKI exists to meet the needs of individual students by helping
them to become strong leaders and responsible citizens.
Our club is looking forward to an active and productive year. We are committed to supporting our
school community and would like to assist the faculty and administration as needs for volunteers
arise. If you need assistance with research, testing, field projects, orientation, or anything else,
please contact me at [insert telephone number or e-mail address] to arrange a time we may discuss
CKI’s involvement in your project.
Yours in Service,
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Additional
Tips for Creating
Resources
an Effective Newsletter
• Inter-club activity.
Think of the
impact that
more than 600,000
Kiwanis family
members can
have on their
communities.
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• Skip-A-Meal
When: Last week of April
What: CKI members are encouraged to join with the entire Kiwanis family to skip one meal
and donate the money to the Kiwanis International Foundation’s Children’s Fund. Monies
raised fund grants that help children worldwide.
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Additional
Sample News Release
Resources
FOR IMMEDIATE RELEASE {INSERT Club Name}
{INSERT City, State}
{INSERT City, State} — {INSERT Date} — Members of the {INSERT College/University} CKI Club are addressing
important needs of young children in {INSERT town/city} by hosting {detail type of activities here} on {INSERT date(s)}.
The club is undertaking these activities to support the global collegiate service organization’s current Service Initiative,
Focus on the Future: Children. Projects and activities will take place during CKI Community Service and Awareness Week
{INSERT Dates}, an international week uniting CKI members from around the world to benefit children. The week
culminates in an International Service Day of hands-on projects and events on Saturday, February {INSERT Day}.
“We believe that by providing children in the {INSERT city/town} community with positive and meaningful experiences
beyond their school and home life, we’re helping to prepare future generations of successful adult leaders,” notes {INSERT
Name of Club Officer}, {INSERT Title}. “We are proud to join our fellow CKI members around the globe to
participate in Community Service and Awareness Week.”
The CKI Service Initiative is designed to address issues that children ages 6 to 13 worldwide face, and to enable them to
develop the skills and ideals necessary to be successful adults in today’s world. The initiative has three annually rotating
emphasis areas that clubs are encouraged to focus on in order to ensure that a variety of community needs are met from
year to year.
The first emphasis area, called “Turn off TV, Turn on to Life,” highlights the importance of after-school programs and
activities to keep children engaged in positive learning experiences beyond the classroom. The second, “Open a Book,
Show them the World,” focuses on improving literacy rates among children to help them achieve greater levels of
scholastic achievement and academic understanding. Lastly, “On Call for the Future” empowers children to take care of
themselves to lead healthy, safe, and productive lives.
During Community Service and Awareness Week, more than {INSERT Number} volunteers in {INSERT City} are
expected to join more than 13,000 CKI members around the world in devoting a few hours to hands-on volunteer service.
“CKI responds to the needs of its community, and there’s no greater need than protecting and preserving children’s futures,”
Circle K International President {INSERT Name} says.
For more information on the {INSERT Club Name(s)}’s service activities, please contact {INSERT Name of Club
Officer} at {INSERT phone} or {INSERT e-mail}. For more information on the CKI Service Initiative and Community
Service and Awareness Week, visit www.circlek.org.
About CKI
CKI, a Kiwanis Service Leadership Program, is a service club for college students with more than 13,000 members on
560 university and college campuses in 17 nations. CKI was started in Pullman, Washington, and was formally organized
as a service organization in 1947. Its members are committed to leadership, service, and fellowship. For more information
about CKI or the please visit www.circlek.org or call 1-800-KIWANIS. For more information about Kiwanis, please visit
www.kiwanis.org.
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Sample Letter-to-the-Editor
I read Claudia Deutsch’s article (“What to Do After School: Children Left Stranded,” December 2) and
agree wholeheartedly that children have an increasing need for role models these days. Unfortunately,
though, not every child has an appropriate mentor to look up to and from whom to seek guidance. One
abundant source of suitable and enthusiastic mentors can be found in perhaps an unlikely place—on
your local college campus.
For example, Circle K, a Kiwanis-sponsored collegiate service organization, focuses its Service Initiative
on addressing the issues faced by children ages six to 13. As part of this initiative, clubs on local college
campuses throughout the nation conduct ongoing service activities that provide positive and meaningful
experiences for children beyond their school and home life. Activities for children include but are not
limited to field trips, after-school playground activities, nature hikes, or a story hour at the library.
When children have college students as their mentors, the potential for growth and learning—on both
sides—is limitless. Whatever a child’s situation may be at home or in school, the unique position and
ability of college student volunteers to connect with young children should not be overlooked.
Sincerely,
Name, Title
Circle K International
(###) ###-####
Street Address
email@address
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Additional
Sample Op-Ed
Resources
Instructions: An op-ed piece is a column or guest essay published in the opinion section of a
newspaper (Opposite the Editorial page). Most newspapers take submissions by fax, e-mail,
or mail, so call first to ask about the best person to send your Op-Ed to and the best method
of delivery. Be sure to include your name, CKI title, home address, phone number, and
e-mail address when you submit the op-ed piece in case the publication would like to verify
any information with you.
These days, it seems increasingly common for young children to face adult-like challenges well before
they have developed the life skills needed to make important judgments and decisions. Some of life’s
most important lessons can be learned best through the observation of a mentor. Unfortunately, though,
not every child has appropriate mentors to look up to and from whom to seek guidance. One abundant
source of suitable and enthusiastic mentors can be found in perhaps an unlikely place—on your local
college campus (OR, INSERT College/University).
Whatever a child’s situation may be at home or in school, the desirable position and ability of collegiate
volunteers to connect with young children should not be overlooked. College students are poised to
provide just the right balance of leadership and youthful perspective children need on their path to
adulthood. Children may hear about the importance of obtaining a higher education, but when they
interact with college students who are pursuing that education themselves, the results can be powerful.
It appears that college students are increasingly aware of the important role they play as mentors: In a
2005 survey, the Higher Education Research Institute found feelings of social and civic responsibility
among entering college freshmen at the highest level in 25 years. The Corporation of National and
Community Service notes that volunteering by collegians is at an all-time high in the US, having
increased almost 20 percent in the past five years.
Interestingly, the same survey found the most popular type of volunteering activity among college
students is tutoring and mentoring young children. Much like the elementary schoolers they mentor,
collegiate volunteers are in a period of self-discovery and learning that afford them both the time and
willingness to make a difference in these children’s lives.
There are plenty of opportunities for college students to pair with children and help them navigate
the uncertain terrain that precedes life as teenagers. For its part, Circle K International, a
Kiwanis-sponsored collegiate service organization, focuses its Service Initiative on addressing the
issues faced by children ages six to 13. As part of this initiative, the (INSERT College/ University)
CKI Club participates in ongoing service activities that provide positive and meaningful experiences
for children beyond their school and home life, including (DETAIL activities here).
When children have college and university students as their mentors, the potential for growth and
learning—on both sides—is limitless. To find opportunities to volunteer, contact student organizations
like CKI (www.circlek.org) or other service groups that focus on children.
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A Kiwanis-family member
www.circlek.org