BACKGROUND Stress Management is drawing more and more attention now days, particularly in the corporate context.

There is no such thing as a stress- free job. Everyone in his work is exposed to tension, frustration and anxiety as he gets through the duties assigned to him. In order to make our work experience and endowment as pleasant as possible, it is better that we learn the technique of moderating and modulating our personal stress levels In fact, stress can be used a s a positive and forceful ally for achieving success In our life and for giving us the right level of Motivation and drive to one through any obstacles on the way. When people talk about stress in the workplace. Their views fall into two major divisions. First. We have the people who treat it as some kind of an ailment, something a k into a threat and a hindrance. Something to be dreaded and eschewed at all tunes. And at any cost the second position informs us that we must 'Appear' to be stressed all the time - so that we are accepted as efficient persons. We must understand that stress is not the problem. There is an optimum level of stress, where we work at our best. This may vary from person to person. Some stress is better than no stress; the objective is not to abolish stress, but administrate stress; stress is necessary for success but it needs to be monitored and managed. When we feel that an outburst of some sort is imminent, it is better that we do not suppress that feeling inside us. Instead, we must face up to that situation, and find out why we feel the way we feel. The Japanese seem to adopt an excellent technique to resolve such issues. Let us remember that our stress reactions are common place and natural family as an excellent source of unconditional support; that 1s the type of support, where nothing is expected in return. In today's economic environment of job insecurity, flatter organizations, and intense work pressures, there are quite a few managers who feel trapped where they are and such a feeling of being in a rut can turn into a persistent source of stress. If we feel frustrated in that job, we ought to do something about it. When we see successful People, we trend to assume that their careers have been smooth upward paths. It is not so people who are seen to move up the management ladder step by step have no secret ticket or password. They simply work hard, watch for opportunities, await their turn, prepare and equip themselves for the bigger roles, and maintain a posit we outlook on life. Second, it is not always necessary to switch jobs, to make our professional life more interesting and rewarding.

Stress management involves three main types of intervention. They are stress prevention, employee training, and employee counseling programmed. We ought to observe that there is a cyclical nature in the sequence of these interventions. Stress prevention comes into play Fust, because this aspect will mitigate the need for the other two. Despite the best prevention strategy, some training inputs will be useful and necessary, because work is, by definition, stressful. The better the trailing, the less will be the need for employee counseling. In due course, the more effective the training, and the counseling components of this programmed an, the higher the prevention level will become. At the corporate level, we need to think about strategies such as ergonomics, work dews, job rotation, participative management, and flexible work schedules as preventive measures. Employees attending training courses on sass management seem to gain a deep in light into the principles care must be taken to institute 7 effective follow up activity to a fall back into the old system. Employee consulting programmed is a voluntary and confidential Nice, which provides help to employees and their immediate families in dealing with their personal, or work related issues.

Statement of the Problem:Extreme mass results in marked changes in the persons' behavior, attitude, motivations and cognition that there are inevitable consequences for the people with whom they interact. Such persons usually affect those around them by virtue of their inactivity and negativism, rather than by deviant or disruptive activity. The negative views of the past, present and future coupled with the feelings hopelessness, worthlessness, the lack of interest and motivation mean the employees can no longer fulfill the active roles that they were playing previously. The impact of this sort of behavior can be more easily identified in the Productive Industries rather than Service Industries. Once it erupts, it not only affects the concerned employees but also the colleagues working along with them. This will further lead to strained work atmosphere. In the context the study of the stress leading to such strained work environment becomes very essential for the long term of any organization. In the interest of the individual customer, business world and the Government, Banks and Bank employees are playing a very important role for developing the Indian Economy. Further Bank employees are considered to be a very important Human resource, where Banks serve better to the society and nation, the society and nation in turn develops. It is

generally believed by the common man that employees of Banks may not experience stressors in their jobs when compared to other occupations. To test the validity of this belief the researcher had undertaken a study of "Occupational Stress a study with reference to Bank Employees in Panipat" Comparative study with reference to the employees of Nationalized Banks, State Bank of India. Private sector Banks and the Cooperative sector Banks in Panipat.

SCOPE OF THE STUDY

A bank manager's duties mostly involve making decision of one land or another. It involves choosing a particular course of action after considering the possible alternatives. Whatever manager does, he does through making decision. As for as banks are concerned such decisions are vital for improving the customer services. Working group on customer services in banks appointed by the Government of India in 1977 said that 'bank users criticize and bankers themselves concede that customer service rendered by banks leaves much to be desired. The profile of the Indian customer has changed and he is trying to become a world class customer. Customer's perception have changed and he is shifting from organizational loyalty to value based loyalty Being a depositor In the bank who provide major funds for banking business, the customer should be delighted with service. Courtesy, accuracy and speed can improve the quality of service. Banks have to give attention to this. One of the greatest challenges facing the banking Industry today is the requirement of motivated, stress-free work force When an employ joins a bank and becomes part of the multitude of the employed, the inevitable organizational anomie takes over, devoid of recognition and individual alienation and frustration set m. A study of this type identifying the stress factors and analyzing the coping up strategies among bank employees will certainly help for developing HRD training and programmers in a big way. The present study deals with some important areas of stressors and stress management, comprising of occupational stressors and its causes and the coping techniques particularly on Bank employees of different sectors namely; The Indian Public sector Banks, State Bank of India, Indian Private sector Banks and the Indian co-operative sector Banks.

Objectives of the study

The present study mainly aims to study the occupational stress of bank employees. With this end in view, the following objectives arc formulated. To identify and to examine the variables causing occupational stress among bank employees. To analyze the effect of such among bank employees. To identify the significant coping strategies adopted by bank employees. To make a comparative study among the employees of different bank groups and to identify the relationship between demographic variables and stressors as well as coping up strategies. To offer solutions based on the findings for the betterment of the area of 'Management of stress' in the Banking Sector.

Research studies in Stress

Although stress is a concept that has interested psychologists for many years, early studies on stress were rescued to the field of medicine. Physiologist Wt .alter Canon (1914), had used the term stress to describe emotional states that had detrimental physical results on organisms in 1935. He modified the use of the term to describe the physical stimuli and used the term strain to mean the organisms response

RESEARCH METHODOLOGY
According to Clifford woody, research comprises defining and redefining problems, formulating hypothesis or suggested solution, collecting, organizing and evaluating data, making deduction and reaching conclusion, and at last carefully testing the conclusion to determine whether they fit the formulating hypothesis. (Clifford Woody, 2007)

SAMPLE DESIGN

I will be using descriptive analysis in my research with the help of questionnaire method of collecting data i.e. personally I will send it to the company and will get the questionnaire filled from the respondents.

SAMPLE SIZE
I will be using judgmental sampling for my sample size. So, I will take of 50 respondents for my research.

SAMPLE AREA
The sample area will be Delhi branch where employees are involved in reliance communication to generate profit for company.

STATISTICAL TOOLS USED

The various statistical tools will be used such as data distribution tables, graphs and pie charts. Ratio analysis was used for determining the working capital management of RIL. In my research regression and correlation method will be used.