Initial 24 hours of the Crisis Command Center: Mary Ellen Grant, John
McCartney, Michael Sammartino, David Siewert, Edward McKenna, Larry
Bicknell, James Enders, Brian Hayes, Tom O'Donnell, Tom Cahill, Susan
Zurlo, Robert Whitworth, Patricia Reilly, Diane Upshaw, Frank Jordan,
Larry Cunningham, Arthur Olsen, Arthur Blank, Ray Martinez.
NYS Crisis Center-Pier 92: Hillary King, Shaun Sanders, Brian Hayes, Ray
Martinez.
Vic Padgett: Operations Supervisor (OS). Got on the secret service hot line
to pass information and also stopped all of our departures when IAD called
about the unknown primary target (AAL 77).
9//4*,* 7739
Dave Walsh: CPC. Activated the airport crash and rescue phone to alert the
airport crash and rescue personnel of the crash when we saw the fireball
from the crash of AAL77 into the pentagon.
Steve Collison: CPC. Turned Gofer 06, C130, to follow unknown aircraft to
see where it was going.
Mark Merced: CPC. Worked Area B Sector R56, received point-out from
ZBW, provided updated information to CIC and managers.
Lori Barrett: CPC. Worked Area B Sector RA55, assisted R55 with point-
outs and information flow.
David LeCates: Assistant Air Traffic Manager (AATM). Went to ZNY Area
B, relayed information from R42 to Air Traffic Manager (ATM), monitored
flight path of UAL 175 and assisted in coordination with security and ATC-
0.
Ron Regan: Traffic Management Officer directed that all Air Traffic be
cleared out of the New York area as soon as he became aware of a hijacking
with serious implications
Bob Birch: Operations Manager in Charge cleared all Air Traffic out of the
New York area as soon as he became aware of a hijacking with serious
implications.
Washington ARTCC
Dave West: ZDC Area Manager-in-Charge advised by ZNY Watch
Desk of possible HIJACK with terrorist activity confirmed on onboard
AAL11. Calls ZNY Watch Desk and asks ZNY if fighters had been
scrambled off Atlantic City for AAL11.
Tim Hardison: NATCA President along with ATM walk control room and
Advise controllers to ensure that primary targets are turned on at all
Sectors and to begin searching for AAL77. Purchase dinners for facility.
Tim Call (ZDC QAS), Glenn Traumer (ZDC QAS), John Gregory
(ZDC QAX Ken Myers AATM build/review SATORI for AAL77.
Dulles Tower
Danielle O'Brien - CPC who noticed the primary target later identified as
hijacked aircraft AAL77. She immediately brought this unknown target to
the attention of the supervisor and the entire work force in the Dulles
TRACON.
Manassas Tower
Thomas Lawson, Air Traffic Manager, and CPC's David Jackson, Annette
Stephen, and Kevin Watts worked law enforcement operations out of their
airport and handed them off to the Dulles Approach.
Charleston (West Virginia) Tower controllers such as, John Stephens Air
Traffic Manager, and CPC's Sherry Marshall, James Cox. Greg Bailey, Paul
Johns. Ben Trainer, Grant Rhodes, Richard Gehringer and Barbara Bailey
(secretary) worked lifeguard operations C-130 squadron stationed at the
airport.
Deborah Home: OS - advised the region that a specialist had received a call
that a B757 had crashed into the World Trade Towers.
Patricia Rizer: ATCS received a call from a pilot that a plane had crashed
into World Trade Tower Two.