Jl.

Tukad Batanghari VIII/7A – Denpasar – Bali – Indonesia

Jl
Tel: (62) 361 7910518 Fax: (62) 361 7910518

The Role, Cost and Management

Facilities

Drs. Agustinus Agus Purwanto, MM

Roles of hospitality facilities

z Manufacturing plant
z Define the industry/ unit
z Revenue generation
Construction cost factors

z Budget & Economy, limited service

z Convention, resort and luxury properties
z Poorly designed facilities
Facilities operating costs

z Property Operations z Utilities

and Maintenance – Electricity
El t i it
– Labor – Fuel
– Fringe benefits – Steam
– Maintenance supplies – Water
– Expendable Utilities/ POM
10%
– Contract Maintenance

Revenue
90%
Reserve for replacement

z Capital Expenditures
– Not just replacement of worn out furniture,
finishes and soft goods
– Wear and tear,
tear obsolescence,
obsolescence regulatory
requirements, changing technology…
z 3%-4% of Revenue
z Management v Ownership
Components, layout, materials…

z High rises z Construction methods

– complex
l maint.
i t needs
d affect
– elevator maintenance – maintenance
– window, exterior – renovation
cleaning – Operation
– water pressure z Systems
z Low rise – steam
– transport equip. – computers
– travel time – telecommunications
– electrical
Equipment and Maintenance

z Lifetime
z Repairability
z Efficiency
z Accessibility
Management responsibilities

z Control costs
z Protect owners’ investment
z Provide efficient work environment
z Provide safe work/ guest environment
z Meet responsibilities per management
contracts/ franchise agreements
Specific maintenance requirements

z Management Contracts z Franchise Agreements

– Fund reserves for capital Minimum standards for
for…
expenditures – construction
– Emergency services – equipment
– furnishings
– supplies
– operations
– maintenance
– marketing
– establishment
Facilities department responsibilities

z Provide expert input/ oversight to major facilities

decisions
– design - maintenance contracts
– commissioning - contractual compliance
– equipment selection - safety &security
– staff training - parts inventory/ control
– emergency planning - budgeting/ cost control

z Establish and provide routine and PM maintenance

schedules
– building - guestroom
– FFE - equipment