SUSAN NEWMAN, PMP

Tel: 650 804-6028 susnewman@gmail.com

PROFILE PROJECT MANAGER

Consistently top-producing management professional with more than nine years of progressively responsible experience in meeting the requirements of multiple stakeholders, and leading teams in process development. Collaborative leader with direct experience in developing SDLC processes, mentoring project managers, coordinating project status meetings, gathering information and documenting project charters, compiling requirements documents, scheduling and executing project plans, maintaining budgets, and providing test plans. Diversified career complemented by advanced formal education.

Project Management Risk Management Project Planning Mergers and Acquisitions Infrastructure Program Management Requirements Gathering Data Integration Data Mapping Product Management Stakeholder Partnerships

PROFESSIONAL EXPERIENCE
KAISER PERMANENTE PLEASANTON, CALIFORNIA Kaiser Permanente is a top Health Management Organization IT Project Manager (Contract) Directed data integration projects to improve patient care efficiency. testing, and deployment. VMWARE PALO ALTO, CALIFORNIA 6/2011 - 12/2011 VMware is the global leader in virtualization and cloud infrastructure. IT M&A Manager (Contract) Worked in the R&D PMO managing the integration of acquired companys R&D teams and systems into VMware groups, labs, and data centers utilizing the Technical Operations Program Management Office methodology. Assured employees productivity during transition. Utilized SharePoint to track project activities and milestone completion. Coordinated infrastructure integration projects, including virtualization of systems.
Managed cross-functional teams. Developed and tracked project schedules and budgets.

9/2012 - 12/2012

Managed multiple Web Sphere web services projects. Led cross-functional teams in software design, development,

RAMBUS SUNNYVALE, CALIFORNIA 7/20072/2011 Rambus is one of the world's premier technology licensing companies. Project Manager Developed and worked in the PMO directing multiple software projects. Served as the liaison between offshore developers and end-users. Gathered and documented software requirements. Ensured stakeholders objectives were achieved. Created and updated 40 project management documents, including business requirements documents, project proposals, and risk management plans. Compiled and documented users software requirements and implemented MS project server. Managed vendor relationships.
Reduced continual application licensing fees 50% by implementing new time-tracking software. Improved project performance by leading the application team in the development and implementation of a standardized SDLC process. Turned around a troubled software upgrade project.

Susan Newman 650-804-6028 susnewman@gmail.com

GENENTECH SOUTH SAN FRANCISCO, CALIFORNIA 7/20066/2007 Genentech is a biotechnology company that develops drugs to address significant, un-met, medical needs. Project Manager (Contract) Managed mobile technology projects. Created a capacity staffing plan based upon projected wireless device usage and growth statistics; management employed plan to hire additional staff and meet SLA as support needs grew. Led such projects as QA testing, support-team training, and end-user content creation.
Improved customer satisfaction through the release of multiple cellular devices.

GRANITE CONSTRUCTION WATSONVILLE, CALIFORNIA 6/20057/2006 Granite builds roads, tunnels, bridges, airports, and other infrastructure. Project Manager Developed and worked in the PMO planning and directing IT software implementation projects; supervised a 20-member team in the selection of automated time-tracking software; and led a 5-employee team in the selection of telecommunications expense- management software. Created project charters and wrote RFPs. Defined and managed project risks. Gathered and documented requirements.
Reduced unnecessary telecommunication expenses through introducing a new system that analyzed and automated expense management. Enhanced project success through employing structured project management processes and mentoring project managers in the methodology.

BANK OF AMERICA CORPORATION - SAN FRANCISCO, CALIFORNIA 11/20046/2005 B of A is a Fortune 50 company and one of the leading banks in the U.S. Project Lead / Consultant (Contract) Managed the Society for Worldwide Interbank Financial Telecommunication testing and implementation project, identifying and balancing the needs of implementation, development, and sales groups.
Improved quality and customer satisfaction by introducing XML payment processing.

DOLE FOOD COMPANY WESTLAKE VILLAGE, CALIFORNIA 6/200311/2004 Dole is the world's largest producer and marketer of fresh fruit and vegetables. Business Systems Architect Directed UCCnet, EDI, and e-commerce implementation projects. Compiled and coordinated requirements and activities of internal IT and business resources and external trading partners.
Achieved more than 99% process accuracy at go-live. Reduced overhead costs and improved efficiency by creating and implementing processes to automate transactions between internal and external systems.

EDUCATION AND CERTIFICATIONS

GEORGE MASON UNIVERSITY M.A. IN TELECOMMUNICATIONS VIRGINIA COMMONWEALTH UNIVERSITY B. S. IN INFORMATION SYSTEMS PMP, PROJECT MANAGEMENT INSTITUTE PMP #241942 CERTIFIED SCRUM MASTER PROJECT MANAGEMENT CERTIFICATE, UNIVERSITY OF CALIFORNIA, BERKELEY CERTIFICATE IN MEDIATION FOR COMMUNITY AND WORKPLACE CONFLICT RESOLUTION

TECHNICAL EXPERTISE
AS/400 UNIX Windows JDEdwards Harbinger EDI/400 Gentran Integration Suite MS Project Server 2007 MS Project 2007 Visio MS Office Suite SQL Server 2005 DB2 Writing & Executing SQL Queries Mapping Data between EDI, XMI, and Flat File Formats