Teams Approach
Draft covering letter and learning
Preparatory work with the site contract used in the ETL programme
Learning contracts
Presentation
Stakeholder analysis
An approach based upon motivational interviewing
Collateral relationships at local level Stakeholder mapping Worksheet
Worksheet 2
Access
Engagement
Assessment
Care planning
Improving team process
Review and conduct of team meetings
Closure/discharge
A presentation on the need to work with
the implications of emotional labour
Reflective practice
Primary care
Inter-agency
Other community team
Issues for specific team types
Networks and communities of interest
Visit the CSIP "Virtual Ward" for access
to a host of relevant resources
Acute psychiatric in-patient teams
Older adult
Learning difficulty
Children and families
Issues for particular team client groups
Early Intervention in psychosis
Recovery teams
Crisis Resolution and Home Treatment
The need to make time and space for The case for making time
integrated improvement work
See Step 4 of the Creating Capable Teams
Approach regarding creating an action plan
An introduction to the Effective
Teamworking and Leadership (ETL)
programme- the source of much of the
material in this map.
A presentation on action learning as
used in ETL programme
A handout on defining individual
objectives for action learning or PDSA
groups- use in conjunction with "Action
Planning as a Team" described above
A handout of action learning incorporating
details of the GROW model of coaching and
exercises on powerful questioning and 'handing
over the problem'
Taking action for improvement
See the resources of sfwork - The
Centre for Solutions Focus at Work
See the resources of The Solutions Focus
Working with a solutions focus See also the UK Association for Solution
Focused Practice
A presentation on where to start (assuming solution
focused scaling first from above)
A handout on giving effective feedback
A self-assessment exercise for
participants in learning groups
Key coaching skills handout
An introduction to service improvement
such as Process Mapping and Plan Do
Study Act groups
Designing integrated care pathways
See the CSIP Directory of Service Improvement