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JobDescription

JobTitle Business Function SubFunction PositionReportingto(Role) Location ImplementationEngineer/SrEngineer GlobalBusiness GlobalServiceCenter ServiceFulfillment ImplementationTeamLead DAKC,India

RoleSummary
An Implementation Engineer (IE) will work on the main body of the roll out of a project. The Team Manager will accountforwhichIEresourceisallocatedtotheprojectandwillmaintaintheschedule.TheImplementationEngineer willreporttotheTeamManagerIE. Preparerouting/switchingequipmentsothatitcanbeusedforcustomersiteinstallations Supporttheinstallationofsitesduringprojectrollout

DutiesandResponsibilities
Preparerouting/switchingequipmentsothatitcanbeusedforcustomersiteinstallations,thisincludesbutisnot limitedto: EnsureallconfigurationsarebuilttocomplywithTechnicalDesignAuthoritytemplatesandinternalstandard requirements. EnsurecorrectIOShasbeenaddedandthatthedevicerecognizesallmodules. Haveallequipment/configurationsbuiltinlinewithprojecttimescales. Shipallnecessaryequipmentincludingcorrectcabletypes,powerleadsandmodules,plustheinstallationdocument fortheFE,tositeinlinewithprojecttimescales. Keeptheprojectteamupdatedwithdailyprogressreportsonanyassignedactions. Supporttheinstallationofsitesduringprojectrollout,thisincludesbutitisnotlimitedto: ContactingtheFieldEngineeratthespecifiedtimeandensuringtheinstallationdocumentisfollowed. Ensuringallcircuitsaretestedfullyandthatthefailoversolutionworksifapplicable. Passoutanyfaultycircuitsandmanagethecarriertoresolution/fixoffault. Carryoutanddocumentallofthesitespecifictesting. Beingabletotroubleshootanyissuesthatariseduringtheinstallwhetheritbepartofthetestingorreportedbythe

customer.Ifneeded,liaisewiththesolutionarchitectinordertoresolveissue. EnsureFEgetsSVRsignedbycustomerandhaveauthoritytoleavesitepostinstallation. ProvidefeedbacktoyourTechnicalTeamLeader/TeamManageronanycurrentprocessesthatyoufeelcouldbe improved. ProduceallthenecessarydocumentationinordertohandprojectsovertoBAU Ensurestimesheetsaresubmittedondailybasis. Provideinputsonerrorsinworkpacks/templatesifanyforimprovements. Update/providedailytrackersheetsforlateFE/Configerrorstoteamleader

KeyPerformanceIndicators
CompleteimplementationtaskswithinSLA. CompletedocumentationrelatedtoimplementationtaskanddoallrelevantQualitychecks. Participatesinprocessimprovement.

ContactwithOthers
Internal External Attendingprojectmeetingswheretheprojectmanager/coordinatorhaverequestedyourpresenceand input. VancoCustomers

Qualification&Experience
Educational/AcademicQualification Essential: Desirable Essential: Desirable: BE/BTECH BE/BTECH CCNA/CCNP(Routing&Switching) CCNP(AllModules)

ProfessionalCertifications/AdditionalQualification Experience(Min.years) OtherCriteria(Ifnotaddressedabove)

25yrs

CandidateSpecification:
B.E/B.TechwithCCNPCompositePaperandhavingrelevantexperienceof25yrsofrelevantexperience

Abletoworktotightdeadlinesandproducesolidworkthatisbothcorrectandtoahighstandard. Confidentinfacetofaceinternalandexternalmeetings.TheIEmustbeabletodiscusstheirsubjectmatterinaway thatprovidesconfidencetothecustomeranddemonstratestrongcommunicationskills. Abletodemonstratewhenrequiredasoundlevelofunderstandingacrossabroadrangeoftechnicalsubjectsandbe abletoapplythisknowledgetocustomersspecificrequirements. Highlyselfmotivatedandworkwellunderpressure.

Technical/FunctionalSkills:(EEssentialandDDesirable)
HassoundtechnicalknowledgeandunderstandingofWideAreaNetworking(WAN)particularlyinFrameRelay,ATM, MPLSandbothpublicandprivateIPVPN,allrelatednetworkingtechnologies.Willingnesstolearn/trainthemselves usingVancofacilitiestoprovidecompetentsolutionsandconfigurations. Abletolearnnewtechnologies(MPLS,BGPetc...)quicklyandalsothoselegacytechnologies(SNA,DLSWetc). KnowledgeofEthernetLANenvironments Abletobringalloftheabovetogetherandimplementthesolutiononthecustomersnetwork. Abletoworkwellinateamenvironmentbutalsoonanindividualbasistoensuretasks/actionsarecompleted.

Competency&BehavioralSkills:(EEssentialandDDesirable)
Abletoworktotightdeadlinesandproducesolidworkthatisbothcorrectandtoahighstandard. Confidentinfacetofaceinternalandexternalmeetings.TheIEmustbeabletodiscusstheirsubjectmatterinaway thatprovidesconfidencetothecustomeranddemonstratestrongcommunicationskills. Abletodemonstratewhenrequiredasoundlevelofunderstandingacrossabroadrangeoftechnicalsubjectsandbe abletoapplythisknowledgetocustomersspecificrequirements. Highlyselfmotivatedandworkwellunderpressure.

To apply for this position, please send your updated CV to careers@relianceglobalcom.com with IMPLEMENTATIONENGINEERinthesubjectline.

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