"No.

" "Date" "Updated" "Status" "Priority" "Alert Level" "Tech" "Location" Request Type Subject Request Detail Client Notes 37537 11/1/12 9:57 am 11/2/12 3:56 pm "Open" "Normal" Alert! More than 1 wk since last update. "Ganesh Iyer [Ganesh.Iyer]" "Calgary" "Support Request : Oracle" "Canadian Trial Balance Waggoners Trucking" "Hello, 161.21001.000.0000.000.0000.0000 Transaction Payment Currency Date Cancelled Original Remaining Oct 9687594 Not AP 557.07 Apr 7868715 Fully CAD 1,594.96 WAGGONERS 2,152.03 Accounts 3815 Calgary, Canada p: keri.ramsay@geokinetics.com Waggoners 1,559.71 Total Keri Thanks, Geokinetics geokinetics.com" Invoices Invoices 403.265.1696 4, Paid 19, Ramsay -Paid for 2012 Status 2011 32nd Amount Payable AB T1Y Trucking Date Amount Account Party TRUCKING Type Number Exploration, Street 7C1 Canada | has NE 403.265.1693 f: appeared "Keri Inc. Ramsay on my |[Keri.Ramsay]" Trial d: 403.717.4858 Balance report. "" It is fully Paid. 36732 10/11/12 12:35 pm 11/7/12 8:13 am "Open" "Normal" Alert! M ore than 1 wk since last update. "Ganesh Iyer [Ganesh.Iyer]" "Houston Corporate " "Support Request : Oracle" "Expense Report IE24251" "Rob Bowness Iexpense # IE24251 has been fully applied to PPMT's but is still s howing Accounts 3815 Calgary, Canada p: keri.ramsay@geokinetics.com [attachment Keri Thanks, Geokinetics geokinetics.com 403.265.1696 Ramsay -on 32nd Payable AB T1Y aging Exploration, name=image001.png]" Street 7C1 report Canada | NE 403.265.1693 f: asInc. remaining "Keri balance | Ramsay d: 403.717.4858 $91.22. [Keri.Ramsay]" (January 30,"<note 2011) date=""10 /11/12 3:59 pm"" author=""Yazhen.Li"" type=""tech"" time=""0"" rate="""">Hi Keri , We I ran need the a data Agingfix report for this and saw invoice. the invoice I willIE24251 start ashows vacation on this fromreport. tomorrow. I wi ll askdate=""11/7/12 <note </note> Yazhen Thanks, someone in the8:13 support am""team author=""Yazhen.Li"" to take care of issue. type=""tech"" time=""0"" rat I am assigning this ticket to you since this ticket is from Canada office. e="""">Ganesh, </note>" Yazhen Thanks, 32225 7/2/12 11:18 pm 10/25/12 5:13 pm "Open" "Routine" Alert! M ore than 1 wk since last update. "Ganesh Iyer [Ganesh.Iyer]" "Houston Corporate " "Support Request : Oracle" "Follow up request: " "Hi Help desk This Jonna Accounts 601 Pinkenba ph: Australia fax: Sent: To: Cc: Subject: Importance: Please Again; Kind Thanks. ____________________________________________ Geokinetics From: jonna.sanjose@geokinetics.com Hi Requesting SanJose Help Curtin &#43;61 'Help Daud is regards &#43;61 A. Jonna Monday, advise I still Desk would San Payable Hossain Auto QLD Desk'; Avenue to (Australasia) 7 High Jose 7 status appearing 32685611 4 Lodge clear appreciate 4008 32685622 June Yazhen East Motor status of Li 2012 the in your Pty 1:06 Inn our of request Ltd this June-12 prompt PM Invinvoice; lodged 19295 action closing -on status I in 04-June-12. have exception. this needs tried regard. revalidation but an err revalidating or This Jonna Accounts 601 Pinkenba ph: Australia fax: [attachment Appreciate Kind Thanks. ____________________________________________ Geokinetics jonna.sanjose@geokinetics.com occurred Curtin &#43;61 invoice appeared regards &#43;61 A. Payable San QLD your Avenue per (Australasia) 7 name=AUTO was Jose 7 in 32685611 4008 32685622 attached prompt paid our East May-2012 but LODGE action screen showing Pty MOTOR closing in Ltd shot. this as 019295.docx]" IN ""needs exceptions. regard. revalidation"" "Jonna in Oracle. SanJose [Jonna.Sa nJose]" "<note date=""7/24/12 2:10 pm"" author=""Ketan.Thanki"" type=""tech"" ti me=""0"" <note Ketan</note> date=""10/17/12 rate="""">Approved 2:45 pm"" to apply author=""Ganesh.Iyer"" these patches to DEV2B. type=""tech"" time=""0"" rate="""">INVOICEID _RUN CREATE ACCOUNTING, 16622 TRANFER TO GL and POST for ALL PL AUS BEFORE YOU START RUNNING * set where Enter *Patch * update Ouptut select Output process_Flag Run invoice_id value 11844352, 12941192* GDF the Select AP_TEMP_DATA_DRIVER_9738413 file * for FIX_ fix for from AP_MISC_INVOICE_DIAG.sql ap_wrong_base_amt_sel.sql for AP_MISC_INVOICE_FIX.sql l_bug_no: p_user_name: p_resp_name: p_proposed_undo_date: =ap_temp_data_driver_10635312; <> 'N' ap_upg_dup_supContact_sel.sql 16622; 9738413 GANESH.IYER AUS Payables 30-SEP-2012 isOutput Output Manager 9738413-diag-14_36_10.html is returned :9738413-fix-14:44:14.html is /usr/tmp/9574881-diag-14:47:1 10635312-diag-14:30:40.html no rows selected 3.html set where * update process_Flag Run invoice_id @ap_undo_act_encumb_acctg.sql AP_TEMP_DATA_DRIVER_9574881 = 'N' <> 16622; with the following parameters Output : /u sr/tmp/9574881-acctg-15:19:37.html Enter *Patch set where * *Patch *Output No output update process_Flag Run Output Invoice Output: Run run value source_id invoice_id 12794032* records 13473065 the @ap_ebtax_sync_sel.sql AP_NOT_NULL_QTY_INV_SEL.sql 13781736* ap_AcctgDateOutOfSynch_sel.sql @$AP_TOP/patch/115/sql/ap_inv_event_status_code_fix.sql @$AP_TOP/patch/115/sql/ap_ebtax_sync_fix.sql AP_NOT_NULL_QTY_INV_FIX.sql :: ap_temp_data_driver_6992111 ap_temp_data_driver_10335213 9773150-diag-15:58:24.html AP_TEMP_DATA_DRIVER_9773150 for ap_wrong_base_amt_fix.sql /usr/tmp/10335213-diag-15:15:31.html id 6992111-fix-15:25:25.html /usr/tmp/9574881-fix-14:52:52.html /usr/tmp/10335213-fix-15:53:02.html /usr/tmp/9773150-fix-16:01:46.html /usr/tmp/8531305-diag-16:04:27.html were 16622 l_bug_number: l_user_name: l_resp_name: date_to_sweep: <> * = 'N' <> 16622; updated. 16622; not in this GANESH.IYER AUS 12941192 30-SEP-2012 PayablesSkipping select. Manager the rest of the steps for this *Patch list] [*] patch Run14195137* Output Invoice ap_inv_event_status_code_sel.sql :id /usr/tmp/6992111-diag-16:08:25.html 16622 not in this select. Skipping the rest of the steps for this [/list] <note patch * Run Invoice Create date=""7/17/12 Invoice Accounting Validation Validation 3:49 Failed</note> terminated pm"" for author=""Ganesh.Iyer"" Invoice in ERROR Number but0invoicetype=""tech"" is VALIDATED.time=""0"" r ate="""">Ran the AP Validation Data Script Need to apply multiple patches. Sent Patch Follwing a request * Results #14195137 #13473065 are to for available GErry Signature to I'm download #ERPDEV2B: 27: Script: and install AP_MISC_INVOICE_DIAG.sql 2 patches Bug: 11844352 N ote: * Results 1266869.1 for Signature # 29: Script: ap_ebtax_sync_sel.sql Bug: 12794032 Note :*1322630.1 Results for Signature # 37: Script: ap_wrong_base_amt_sel.sql Bug: 12941192 Note: * Results 1276043.1 for Signature # 80: Script: ap_AcctgDateOutOfSynch_sel.sql Bug: 1378 1736 <note * </note> Note: date=""7/24/12 874904.1 (12:59 Patchpm"" 10099860) author=""Ganesh.Iyer"" type=""tech"" time=""0"" WhenGerry rate="""">Gerry From: Date: To: Subject: Patch Same Gerry, will process Ganesh Tuesday, #14195137 #13473065 Additonal these McGreevy Iyer as July patches before, ganesh.iyer@geokinetics.com> Gerry.McGreevy@geokinetics.com> patches 17, please be in3:43 2012 ERPDEV2B? ERPDEV2b download PM and install them and move it to the ERPD EV2B Folder</note> <note date=""10/12/12 10:22 am"" author=""Ganesh.Iyer"" type=""tech"" time=""0"" 11844352 12941192 rate="""">Ran * DBA's Please - Available the execute APin Single /u99/common/patches/ERPDEV2B/11844352 the patches Data Validation below in bold Need the andfollowing have all the patches files availa ble *12794032 <br> ]13473065 13781736 14195137 * I in/u99/common/patches/ERPDEV2B/patch_numberXXX will --Needs run Needs Needs the to to appropriate to be be be installed. installed. installed. select Zip Zip Zip and is is is available fix available available sql with .in in in /u99/common/patches /u99/common/patches*</note parameters /u99/common/patches /u99/common/patches > <note date=""7/24/12 2:46 pm"" author=""babu.kishore"" type=""tech"" time=""0"" rate="""">Hi We Please Babu Thanks, <note had Kishore date=""10/12/12 sucessfully review Ganesh, Muthyala.</note> WHD_32225 applied 11:43 forpatches logfiles am"" author=""babu.kishore"" 13473065 and suggest and 14195137 us next type=""tech"" on ERPDEV2B. course of action. time=""0" " rate="""">Hi Can <note Babu</note> Thanks, you date=""10/12/12 please approve Ketan, 1:08 below pm"" patches author=""babu.kishore"" for aplying in ERPDEV2B. type=""tech"" time=""0"" Irate="""">Hi had applied patches Ganesh, 11844352,12941192,12794032,13473065,13781736 & 14195137 in ALL <note Babu.</note> Thanks, ERPDEV2B. Patch date=""10/12/12 files were present 12:34 pm"" in '/u99/common/ERPDEV2B' author=""Ketan.Thanki"" Directory. type=""tech"" time=""0" " Sent: To: Subject: From: Ketan rate="""">Approved. Ketan Oracle Friday, Ticket Thanki Support October 32225[mailto:oracle.helpdesk@geokinetics.com] 12, 2012 Open (Updated) 11:44 --> AM Follow up request: Auto Lodge Motor Inn - Inv 1...</note>" 31695 6/15/12 11:00 am 10/25/12 5:18 pm "Open" "Routine" Alert! More than 1 wk since last update. "Ganesh Iyer [Ganesh.Iyer]" "Houston Corporate " "Support Request : Oracle" "VOID check problem" "Same713-439-7345 SHERYL [cid:image001.jpg@01CD4AE5.FFC529D0] GEOKINETICS Accounts 1500 HOUSTON, Phone: Fax: Email: [attachment CITY problem COBBS 281-848-6878 sheryl.cobbs@geokinetics.com Payable TX. WEST USA, name=image001.jpg]" 77042 as BLVD before. INC. Department SuiteI800 need "Sheryl to be able Cobbs to [Sheryl.Cobbs]" VOID checks. "<note date=""9/ 7/12 1:50 pm"" author=""Ketan.Thanki"" type=""tech"" time=""0"" rate="""">Sherry l, <note </note> Ketan Is this date=""6/20/12 still an issue? 3:04 pm"" author=""Sheryl.Cobbs"" type=""client"">No, I can t b ack Sheryl From: Sent: To: Subject: out Help Wednesday, of Ticket payment Desk Cobbs [mailto:help.desk@geokinetics.com] 31695 June andOpen 20, void 2012 (Updated) a check! 2:57 PM --> VOID check problem: Same problem as bef ore. Idate=""6/18/12 <note n...</note> 3:19 pm"" author=""Ganesh.Iyer"" type=""tech"" time=""0"" r ate="""">The error messge states that you're missing some fields in the form. Ca n you date=""6/20/12 <note check and make 2:56 sure pm"" that author=""Ganesh.Iyer"" all fields are entered.</note> type=""tech"" time=""0"" r ate="""">Are you able to void checks? Or can I close this ticket? https://helpdesk.geokinetics.com/helpdesk/WebObjects/Helpdesk.woa/wa/TicketActio ns/view?ticket=31695</note>" 31277 6/5/12 1:05 pm 10/25/12 5:18 pm "Open" "Routine" Alert! M ore than 1 wk since last update. "Ganesh Iyer [Ganesh.Iyer]" "Houston Corporate " "Support Request : Oracle" "AP TRIAL BALANCE" "Attache

d is a list of 43 invoices that are fully paid but still show up on the AP Trial balance report. The debit is on one company and the credit is on another compa ny. These invoices need to be removed from the trial balance. Please let me kn ow if you have [attachment Karen Thanks name=AP any questions. TRIAL BALANCE ERROR.xlsx]" "Karen Doane [Karen.Doane]" "<note date=""6/5/12 1:57 pm"" author=""Yazhen.Li"" type=""tech"" time=""0"" rat e="""">All We These areinvoices having theawill listed SR 3-5704969981 get the fixed invoices asopen soon need with asGDF. we oracle receive on data this fix issue. sql script from ora <note date=""7/17/12 4:28 pm"" author=""Ganesh.Iyer"" type=""tech"" time=""0"" r Yazhen</note> Thanks, cle. ate="""">Rebuild the Trial Balance based on the SR feedback. The issue is not re solved. <note date=""6/7/12 Updated the 2:13 SR.</note> pm"" author=""Yazhen.Li"" type=""tech"" time=""0"" rate ="""">Hi I Yazhen</note>" Thanks am re-assigning Ganesh, this ticket to you. 28996 4/19/12 7:01 pm 10/25/12 5:18 pm "Open" "Routine" Alert! M ore than 1 wk since last update. "Ganesh Iyer [Ganesh.Iyer]" "Houston Corporate " "Support Request : Oracle" "Pavel Shadin PO #USA1003886 / I nv #52" "On the current AP Aging for Co 115, there is an unpaid amount of $8,928 .57. It shows that $4,244.00 has been paid. The PO and Invoice #52 were only f or 4,244.00. Where is the 'extra' $4K coming from and why is it showing as being unpaid on In voice In addition, #52. there is a balance of $2,297.07 stuck in the 12011 account for Co 1 15do I under not know this if same there PO #. is any balance stuck on the Co 101/105 AP Aging or in the 21022 account on Co 101/105, but there is nothing for this PO or Pavel Shadin i n 21022 on Co 115. Karen would have to answer that, but I feel like something h as gone wrong with this PO and the way it has gotten into ORACLE because these r emaining Donna North 1500 Geokinetics Suite Houston, p: USA geokinetics.com<http://www.geokinetics.com/>" donna.hainley@geokinetics.com<mailto:donna.hainley@geokinetics.com> 281.848.6849 CityWest Hainley America 800 balances Texas -77042 Blvd Senior |dof: not Analyst 281.398.9506 make any sense. | c: none "Donna Hainley [Donna.Hainley]" "<note date=""10/15/12 8:13 am"" author=""babu.kishore"" type=""tech"" time=""0" " had I ALL rate="""">Hi Patch applied files patch Ganesh, were13924306 present in '/u99/common/patches/ERPDEV2B/13924306' ERPDEV2B. Director y. <note Babu.</note> Thanks, Pleasedate=""5/14/12 let me know run 5:15 scripts pm"" author=""Ajay.Gorde"" need to run or not? type=""tech"" time=""0"" ra Please te="""">Raj <note </note> thanks $xla/patch/115/sql/xlatbdmg.pkb date=""5/24/12 confirm the following 1:29 pm"" file author=""Ganesh.Iyer"" 120.21.12000000.5 version in Production type=""tech"" and UPG3 time=""0"" r ate="""">Shows <note date=""10/17/12 up n SND2. 6:14Will pm""investigate</note> author=""Ganesh.Iyer"" type=""tech"" time=""0"" rate="""">*Patch set where <note * Output Output update process_Flag Run invoice_id date=""6/7/12 ap_func_curr_inv_with_base_amt_sel.sql file : ap_func_curr_inv_with_base_amt_sel.sql AP_TEMP_DATA_DRIVER_9884253 /usr/tmp/9884253-fix-17:54:17.html</note> 13924306 = 'Y' 84398; 2:34 pm"" * author=""Ganesh.Iyer"" type=""tech"" time=""0"" ra te="""">Created <note date=""10/12/12 an SR.1:36 there pm"" re author=""Ketan.Thanki"" 43 invoices with this issue</note> type=""tech"" time=""0"" Sent: To: Subject: <note From: Ketan rate="""">Approved Ketan Oracle Friday, date=""10/12/12 Ticket Thanki Support October 28996 application [mailto:oracle.helpdesk@geokinetics.com] 12, 2012 reassigned 1:33 pm""1:34 of author=""Ganesh.Iyer"" topatch PM 13924306 Ketan Thanki</note> to DEV2B. type=""tech"" time=""0"" rate="""">Ketan -Please Specific download to invoice#52 please and install approve. GDF patch 13924306 in //\u99/common/patches/ERPDEV2B /<patchname> <note </note> date=""4/20/12 . I will8:46 run am"" the SQLs author=""Joe.Sebastian"" type=""tech"" time=""0"" Would Let Thank rate="""">Hi meyou know please very ifAjay, I can much.</note>" helpdo her any onthing this.for this. 28253 4/3/12 11:09 pm 10/25/12 5:13 pm "Open" "Routine" Alert! M ore than 1 wk since last update. "Ganesh Iyer [Ganesh.Iyer]" "Houston Please Corporate have"a look "Support at theRequest following : Oracle" invoices and"AP letAging" us know why"Hello the following Helpdesk, i nvoices Invoice INVOICE 91490 IN034672 IN039978 All F1247196A Daud" Regards, the "Daud showing #s: above 2 Hossain invoices balances, [Daud.Hossain]" were these in foreign alreadycurrencies. been "<note paid date=""10/15/12 in full. 10:45 am"" author =""babu.kishore"" All the mentioned patches type=""tech"" were applied time=""0"" in ERPDEV2B rate="""">Hi and patch Ganesh, files were present in '/u99/common/patches/ERPDEV2B' Please SQL> select let me BUG_NUMBER,CREATION_DATE know run scripts need Directory. to from runapps.ad_bugs or not? where BUG_NUMBER in ('133 65761','13028801','13654502','13924306','14195137','13781736','12941192','137009 BUG_NUMBER 64','13781736','13579759','12941192'); -----------------------------12941192 13028801 13365761 13579759 13654502 13700964 13781736 13924306 14195137 11 SQL> NAME --------ERPDEV2B <note Babu.</note> Thanks, rows select date=""10/15/12 selected. CREATED --------------29-SEP-12 name,created 8:34 from am"" v$database; CREATION_DATE --------------04-OCT-12 11-OCT-12 15-OCT-12 12-OCT-12 author=""babu.kishore"" type=""tech"" time=""0"" Irate="""">Hi Only hadPatches noticed13365761,13654502,12941192 Ganesh, some patches were already & aplied 13579759 to ERPDEV2B. were not appilied in ERPDEV2B . Please review and let me know whther to apply all patches or only not applied pa tchesselect SQL> to ERPDEv2B. BUG_NUMBER,CREATION_DATE from apps.ad_bugs where BUG_NUMBER in ('133 65761','13028801','13654502','13924306','14195137','13781736','12941192','137009 BUG_NUMBER 64','13781736','13579759','12941192'); -----------------------------12941192 13028801 13700964 13781736 13924306 14195137 8 SQL> NAME --------ERPDEV2B <note Babu.</note> Thanks, rows select date=""10/12/12 selected. CREATED --------------29-SEP-12 name,created 2:51 from pm"" v$database; CREATION_DATE --------------04-OCT-12 11-OCT-12 15-OCT-12 12-OCT-12 author=""Ketan.Thanki"" type=""tech"" time=""0"" Sent: To: Subject: <note From: Ketan rate="""">Approved Ketan Oracle Friday, date=""10/12/12 Ticket Thanki Support October 28253 for [mailto:oracle.helpdesk@geokinetics.com] 12, reassigned 2:48 DEV2B 2012 pm"" migration. 2:49 author=""Ganesh.Iyer"" to Ketan PM Thanki</note>type=""tech"" time=""0"" Pleasedate=""10/15/12 rate="""">Ketan <note approve patches9:01 in BOLD am""from author=""Ketan.Thanki"" below to be applied type=""tech"" to ERPDEV2B</note> time=""0"" Sent: To: Subject: Please From: Ketan Regards, rate="""">Babu, Ketan Oracle Monday, apply Ticket Thanki only Support October 28253 the[mailto:oracle.helpdesk@geokinetics.com] unapplied 15, Open 2012 (Updated) 8:34 patches AM -->to APDEV2B. Aging: Hello Helpdesk,Please have a look at <note date=""10/12/12 ...</note> 2:41 pm"" author=""Ganesh.Iyer"" type=""tech"" time=""0"" rate="""">_Invoice# *Patch 12941192 - Need IN039978_ to install in /u99/common/patches/ERPDEV2B. This is avai lable *Patch _Invoice# Patch -Note in 13700964 12941192 13781736 14195137 13579759 toIN034672_ /u99/common/patches/ERPDALE* selfavailable -Available : NeedE-Business Available R12 toin download in /u99/common/patches/ERPDEV2B in /u99/common/patches/ERPDEV2B /u99/common/patches/ERPDEV2B Tax/Payables and installData-Fixes: in /u99/common/patches/ERPDEV2B* Cause and action to ha ndle ZX_LINES_SUMMARY_U1 _Invoice# *Patch 13924306 94190_ - Need to issue download [ID 1152123.1] and install in /u99/common/patches/ERPDEV2B * _Invoice *RCA Patchpatch 13654502 2 13028801 _ - Available - Zip is in available /u99/common/patches/ERPDEV2B . check if this is already installed by our upgrade. If this is installed no action. Otherwise download and install this Patch -patch* Note 13365761 to self isR12 available E-Business in /u99/common/patches/ERPDEV2B Tax/Payables Data-Fixes: Cause and action to ha ndle _ *Patch Invoice# ZX_LINES_SUMMARY_U1 13579759 F1247196A_ - Need toissue download [ID and 1152123.1] install in /u99/common/patches/ERPDEV2B *Patch -note13579759 to self : - Need to R12 download E-Business and install Tax/Payables in /u99/common/patches/ERPDEV2B* Data-Fixes: Cause and action _Invoice# -tonote handle toCINVC1944_ ZX_LINES_SUMMARY_U1 self R12 E-Business Tax/Payables issue [ID 1152123.1] Data-Fixes: Cause and action to hand le ZX_LINES_SUMMARY_U1 _Invoice# *Patch Patch 11777613 13924306 13579759 516RGM-Need and Need available 516RGM/A to issue to download download in [ID _/u99/common/patches/ERPDEV2B</note>" 1152123.1] and andinstall installin in/u99/common/patches/ERPDEV2B /u99/common/patches/ERPDEV2B *

26632 2/21/12 9:30 am 10/25/12 5:18 pm "Open" "Routine" Alert! M ore than 1 wk since last update. "Ganesh Iyer [Ganesh.Iyer]" "Houston Corporate " "Support Request : Oracle" "INVOICE 2011-1040" "I made a thought I correction I already to invoice had a 2011-1040 ticket on Utility this error Aviation but I and could I got not the find error it.below. Please look into this and let me know. I need this invoice to validate and create acco [attachment name=image001.png]" "Karen Doane [Karen.Doane]" [cid:image001.png@01CCF07B.5ECF4F70] Karen Thanks unting. "<note date=""5/ 16/12 4:06 pm"" author=""Ajay.Gorde"" type=""tech"" time=""0"" rate="""">Raj , G if below patches are applied to DEV2B then run the fix scripts for associated G erry DF patches Ajay thanks <note </note> date=""10/10/12 11:04 am"" author=""babu.kishore"" type=""tech"" time=""0" " had I You <note Babu.</note> Thanks, rate="""">Hi can applied date=""10/17/12 find patch patches Ganesh, files 11777613 2:21 under pm""""/u99/common/patches/ERPDEV2B"". and author=""Ganesh.Iyer"" 9327208 to ERPDEV2B.type=""tech"" time=""0"" rate="""">Responded <note date=""5/31/12to 3:30 some pm"" Q&Aauthor=""Karen.Doane"" and sqls from the SR.</note> type=""client"">Invoice 20 11-1040 Utility Aviation is still won't let me validate the invoice. I believe this is on ticket 26632 and it was my understanding that this was going to be co rrected [attachment [cid:image001.png@01CD3F41.D2A5FC90] Karen Thanks <note date=""7/17/12 in the name=image001.png]</note> upgrade. 3:27Can pm"" I author=""Ganesh.Iyer"" please get a status on type=""tech"" this issue? time=""0"" r ate="""">The mentioned GDF was installed, however the PO_header_id for this spec ific invoice was not selected in the Driver table for processing. Created an Sev erity 3 SR 3-5966830071 : GDF_Issue: Paid off invoice not selected for f ix by date=""10/10/12 <note </note> GDF 10:37 am"" author=""Ketan.Thanki"" type=""tech"" time=""0" " Sent: To: Subject: From: Ketan rate="""">Approved Ketan Oracle Wednesday, Ticket Thanki Support 26632 October application [mailto:oracle.helpdesk@geokinetics.com] Open 10, (Updated) 2012of 10:30 the -->AM two INVOICE patches 2011-1040: below toIDEV2B made a instance. correction to invoi...</note> <note date=""7/18/12 10:52 am"" author=""Ganesh.Iyer"" type=""tech"" time=""0"" rate="""">_*Update Defect 14343450 hasfrom beenOracle*_ created via Defect Workbench iBug portal request id: (3 <note date=""10/10/12 9:44 am"" author=""Ganesh.Iyer"" type=""tech"" time=""0"" 567293).</note> Please rate="""">Babu, For * Just thereview patches download the mentioned AP_Single_transation_data_val.html the patches below and install them. Do not file run the individual SQL qu eries. * Place the patches and related files in /u99/common/patches/ERPDEV2B on the m iddle * Follow I will Ignore tier the execute RPC Patch instructions the related # in provided RED sqls. in note 1072774.1 for Patch 9327208:R12.AP. B. Diagnostic -- Note to also self requires to install GDF patch Patch 11777613 which is already av ailable <note date=""7/24/12 in /u99....folder 11:51location.</note> am"" author=""Ganesh.Iyer"" type=""tech"" time=""0"" rate="""">_*Update Please tell customer from to apply Oraclethe *_ following data-fix script to resolve this issu e:then @ Pass . sqlplus theapps/pwd Apply invoice_id patch 14122718:R12.ZX.B @zx_ctrl_amt_tbf_upd.sql 170782 to execute to have this(script script.version latest is underof SR->Attachment) file zxdwtxcalsrv pubb.pls. @ Oracle <note </note> . date=""3/28/12 revalidate Reopen after Support applying the bug the the invoice. with data-fix 3:30 new pm"" FND and log author=""Ajay.Gorde"" and APList, if issue patch. type=""tech"" persists time=""0"" ra te="""">Gerry <note </note> date=""5/16/12 to Apply 4:04 GDFpm"" 9838486:R12.ZX.B author=""Ajay.Gorde"" to fix affected type=""tech"" invoices time=""0"" ra te=""""> Download Patch 11777613:R12.AP.A for R12.0.x or Patch 11777613:R12.AP.B 3. Driver Log Check file the table 9049862-diag-<DD_MI_SS>.html report AP_PO_MISMATCH_9049862 AP_RCV_MISMATCH_9049862 9049862-diag-<DD_MI_SS>.html with with which the displays affected affected to identify/review the PO RCV transactions affected transactions the transactions. affected 2. for Run R12.1.x script ap_sync_po_qty_amt_sel.sql. Itthe will create the following: 4. transactions. Update process_flag in AP_PO_MISMATCH_9049862 to N for transactions that shou ld Update 5. not be process_flag updated/fixed. in AP_RCV_MISMATCH_9049862 to N for transactions that sho uldRun 6. >sqlplus This SQL>$AP_TOP/patch/115/sql/ap_sync_po_qty_amt_fix.sql not script ap_sync_po_qty_amt_fix.sql: be apps/<apps_password>@<sid> updated/fixed. accepts parameter bug_id (Number type). The value of the bug id is s tamped on the 'last_updated_by' column for all transactions updated by the scrip t. You can enter any value that will ease identification of updated transactions The later, script if will needed. generate log file 9049862-fix-<DD_MI_SS>.html. This log will als o list 7. Check the the backup results. table Tonames. verify if fix script corrected mismatch, run the select ion script ap_sync_po_qty_amt_sel.sql again. The script should not pick up trans actions <note </note> date=""10/10/12 that were corrected 10:30 am"" by the author=""babu.kishore"" fix script. type=""tech"" time=""0" " rate="""">Hi Can you please approve ketan, this ticket for applying patches 11777613 and 9327208 i n ERPDEV2B. <note </note> Babu. Thanks, date=""2/23/12 12:14 pm"" author=""Robert.Yeager"" type=""tech"" time=""24 0"" Gerry Sent: To: Cc: Subject: rate="""">From: Help Thursday, Desk Unexpected McGreevy; February Robert Matt Error 23, Owen; Occurred Yeager 2012 Mary-Anne 11:12 During AM LeBlanc Tax Calculation Exception: ZX_SUMMARY_ CONSTRAINT_VIOLATED Please assign to Gerry (ERROR_CODE=ORA-00001) McGreevy so he can load Patch 13033940 to ERPDEV2B for it should clear all AP Invoices with this error message: Unexpected Error Occurred Du ring Tax Calculation Exception: ZX_SUMMARY_CONSTRAINT_VIOLATED (ERROR_CODE=ORA-0 Thank GENERIC RKY Update Product Release Platform Built Instructions Preparation The 0001) tasks you. . 13033940 NOV-21-2011 DATA-FIX E-Business R12 inTasks ForGeneric this :section Applying ORA-00001 Tax 23:26:59 Platform This can UNIQUE be Patch completed CONSTRAINT without ZX_LINES_SUMMARY_U1 taking any Applications VIOLATEDservi ces must There Pre-install You orare users shut noTasks offline. tasks down all to be Application performed tier in this services section. before performing the tasks in thismust There Apply This AutoPatch: Post-install You u13033940.drv section. patch arecomplete The patch no Patch contains tasksthe Tasks (This to the beis tasks following performed the in this unified unified in section this driver) driver section. before file starting to be up applied Application with tier There services. Finishing You may are complete no tasks Tasks the totasks be performed in this section in this at section. any time after the update, without Additional There This Description populate NULL Please violation. Following 1. 2. 3. 4. Bugs The 13033940 <note </note> taking -e.g. (where To any For ZX_LINES_DET_FACTORS ZX_LINES ZX_LINES_SUMMARY following patch value Fixed are run date=""10/11/12 note value Generic Date any 01-01-2009 the no are TRX_ID the Information contains of R12 services that parameters, tasks column of column the Data-Fix bugs Mode, DATAFIX: variable this is instructions to are ESTABLISHMENT_ID the or ESTABLISHMENT_ID input be script 1:12 for fixed users script INVOICE_ID value UNABLE performed TRX_ID. a by all variables pm"" needs specific offline. should zx_pop_estb_id.sql to the TO this author=""Ganesh.Iyer"" execute VALIDATE inpatch: to of effected in START_DATE be this can executed invoice the following passed cause this invoice). section. INVOICE invoices pass manually script: in ZX_LINES_SUMMARY_U1 and (version ZX format the DUE END_DATE tables: (Generic value TO type=""tech"" in DD-MM-YYYY ORA-00001 120.0.12010000.3) the of are mode) db variable mandatory. instance. unique do time=""0"" not TRX_ID index pass to rate="""">GDF applied and tested in ERPDEV2B. No change in the invoice validatio n status. <note date=""5/16/12 Filed an SR</note> 4:02 pm"" author=""Ajay.Gorde"" type=""tech"" time=""0"" ra te="""">1.Download the Patch 11844352:R12.AP.A (R12.0.x) or 11844352:R12.AP.B (R 12.1.x). Read the read me and apply the patch along with pre-requisite patches i f any. will not run any script. Once the patch is applied run the script AP_MIS 2.Patch C_INVOICE_DIAG.sql ?Driver ?log 3.Check file table the 9738413-diag-<DD_MI_SS>.html report AP_TEMP_DATA_DRIVER_9738413 which will create the 9738413-diag-<DD_MI_SS>.html which following: displays to identify/review the affected the transactions affected Log files transactions. SELECT SUBSTR FROM WHERE 4.Update v$parameter name decode(instr(value,','),0,value, (value,1,instr(value,',') process_flag will = 'utl_file_dir'; be created in each in the driver following 1)) table AP_TEMP_DATA_DRIVER_9738413 directory: to N for

5.Iftransactions any the identified that records shouldin not Step be 2 operated have toon. be corrected, then run AP_MISC_INV Example: OICE_FIX.sql This $AP_TOP/patch/115/sql/AP_MISC_INVOICE_FIX.sql -l_bug_id -p_user_name -p_resp_name script sqlplus : Enter expects : Enter apps/apps the the user responsibility bug following number name that or parameters a number has that the hasrequired to identify required permissions. permissions. this execution. (Case sensiti ve) eg. -p_proposed_undo_date This 6.Check script log Payables the will will results. also Manager generate list To : verify New the log accounting backup file if fix 9738413-fix-<DD_MI_SS>.html. table script date names. for corrected undo accounting mismatch,events. run the selecti on script AP_MISC_INVOICE_DIAG.sql again. The script will not pick up transactio ns that <note </note> date=""7/24/12 were corrected 11:54 by the am"" fix author=""Ganesh.Iyer"" script. type=""tech"" time=""0"" Please rate="""">Gerry, Apply patch apply 14122718:R12.ZX.B the following in ERPDEV2B to have latest version of file zxdwtxcalsrvpubb.p <note date=""4/4/12 11:33 am"" author=""Ajay.Gorde"" type=""tech"" time=""0"" ra -Ganesh</note> ls. te="""">Apply <note </note> date=""5/24/12 GDF Patch 1:1711777613:R12.AP.B pm"" author=""Ganesh.Iyer"" in DEV2B type=""tech"" time=""0"" r ate="""">Apply <note date=""7/24/12 patch 11:59 Patch am"" 11777613 author=""Ganesh.Iyer"" based on GDF note 982072.1</note> type=""tech"" time=""0"" rate="""">Sql Update has been executed. Waiting on Gerry to apply the patch befo re validating.</note>" 20296 9/6/11 12:07 pm 10/25/12 5:26 pm "Open" "Routine" Alert! M ore than 1 wk since last update. "Ganesh Iyer [Ganesh.Iyer]" "Calgary " "Support Request : Oracle" "Errores Terceros Dec-10 - Jason Nelson Expense report IE25137" "Jason Nelson Expense report IE25137. Line # 1 was delet ed but a total [attachment [cid:image001.png@01CC6C85.03012A80] name=image001.png]" of $5.96 is still"Keri showing Ramsay on the [Keri.Ramsay]" distributions total. "<note date=""9/ 6/11 2:14 pm"" author=""Keri.Ramsay"" type=""client"">I have swept it in June an d July. From: Sent: To: Subject: Keri oracle.helpdesk@geokinetics.com Tuesday, ITicket Ramsay also September sent 20296 itPending to06, help 2011 User desk 12:14 Input in[mailto:oracle.helpdesk@geokinetics.com] July. PM (Updated) --> Invoice# IE25137: Jason N elson date=""4/25/12 <note Expense report 9:51 I...</note> am"" author=""Gerry.McGreevy"" type=""tech"" time=""0" " rate="""">The This <note issue date=""1/17/12 need to patch be11:32 stillam"" re-examined, doesauthor=""Gerry.McGreevy"" not and exist. closed if no longertype=""tech"" an issue. </note> time=""0 "" rate="""">Hello When I search Metalink Deborah, for patch 94738413, the search turns up NULL. Please con firm this Gerry Thanks, <note </note> McGreevy date=""5/3/12 is the correct 3:38 pm"" patchauthor=""David.Mannukaden"" number. type=""tech"" time=""0 "" rate="""">Requested <note date=""10/31/11 2:13 client pm"" feedback author=""Deborah.Jones"" for the closure.</note> type=""tech"" time=""0" " just I rate="""">Hi wanted to Keri, let you know that I am working on this issue. I have a fix fro m Oracle that I am testing. You will have to sweep this invoice for October mon th enddate=""5/4/12 <note Thanks.</note> close. 10:10 am"" author=""David.Mannukaden"" type=""tech"" time="" 0"" rate="""">Ajay, Please <note David</note> Thanks, date=""1/5/12 let me know the 10:34 right am"" approch author=""Deborah.Jones"" to remove 5.96 fromtype=""tech"" distribution.time=""0"" Can Master <note Thanks.</note> rate="""">Hi you date=""9/6/11 ticket pleaseis Gerry, apply WHD# 1:14 patch 15860. pm"" 94738413 author=""Deborah.Jones"" part A in ERPDEV2A?type=""tech"" time=""0"" rate="""">Hi Is <note Thanks.</note> this date=""9/6/11 holding Keri, up month 5:11 pm"" end close? author=""Deborah.Jones"" type=""tech"" time=""0"" I'm not sure what happened to the email you sent to the help desk on this issue rate="""">Keri, before, because no ticket was created for this Jason Nelson Expense report IE251 This 37. As soon invoice as I get is not theon fix, hold, it will and will havehave to be toapplied get a fix in a from test Oracle. instance for me t o will I In test, the meantime, let andyou then know applied please whencheck toneed I another toyou make test to sure test. instance you do not for have you to any test. holds before vali dating This <note Thanks.</note> will date=""5/14/12 invoices. need to be 4:59 sweptpm"" to Sep-2011. author=""Ajay.Gorde"" type=""tech"" time=""0"" ra Please te="""">Raj The <note </note> thanks GDF date=""11/18/11 apply should Patch select 13703010:R12.AP.B invoice 1:29 pm"" # author=""Deborah.Jones"" IE25137 to DEV2B type=""tech"" time=""0" " rate="""">I am going to use this ticket WHD# 20296 for patch 9738413. (Umbrel la ticket Please <note Thanks.</note> date=""5/24/12 apply is patch WHD# 15860). 94738413 12:55 pm"" partauthor=""Ganesh.Iyer"" A in ERPDEV2B/ type=""tech"" time=""0"" rate="""">Apply <note date=""1/3/12 Patch 4:28 Patch pm"" 11844352 author=""Yazhen.Li"" per GDF validation type=""tech"" note 1266869.1</note> time=""0"" rate ="""">Hi Since Yazhen</note>" thanks, youDeborh, are working on this ticket. I am re-assigning this ticket to you.