FY 2013 Performance Report 2nd Quarter

January 2013-March 2013

DC Public Library has five areas of primary service: Service to Children, Youth, and Teens;The Library as Community Place;Books and Other Library Materials; Technology; Adult Literacy and Learning. These areas of service tie in closely with three of Mayor Grays five priorities; Education, Jobs and Economic Development, and Safe Communities.

2ndQuarter Service Highlight: Digital Resources

Database Searches FY2009-FY2012
500,000 Number of Searches 400,000 300,000 200,000 100,000 Searches FY2009 190,238 FY2010 216,758 FY2011 254,395 FY2012 427,892 125%

Currently DCPL offers access to 67 databases both in the library and remotely. Use of the online databases has increased 125% since FY2009 and is currently projected to meet the FY2013 goal of a 10% increase in searches. DCPL offers a wide variety of resources for all library customers. Some of the most widely used resources include: Proquest offers access to full text and full image articles for Historic Washington Post, Baltimore Newspapers, Histor Sun, and African-American Newspapers dating back to the 19th century. The National Newspaper ic and Current Stand provides online access to New York Times, Wall Street Journal, LA Times, and others.

Bookflix, Trueflix and Freedomflix

Learning Express Library Job & Career Accelerator
160,000 110,000 60,000 10,000 E-Books Media

Bookflix pairs high-quality children's video storybooks with factual Ebooks for preschoolers, kindergartners and beginning readers. Trueflix cover history, science and geography for ages 8-11. Freedomflix brings American history alive for grades 4 and up. Offers practice tests and courses designed to help students and adult learners improve skills and pass academic and licensing tests. Helps customers explore occupations, search for jobs, create resumes, and improve skills.

Digital Downloads FY2009-FY2012

Number of Downloads 715% 528%

FY2009 14,123 22,346

FY2010 27,794 33,352

FY2011 59,955 42,806

FY2012 115,178 140,413

Currently DCPL offers 23,000 copies of 14,000 titles of ebooks and 12,500 copies of 9,650 titles of audiobooks. Circulation of ematerials has doubled each year,and is expected to exceed the FY2013 goal of a 10% increase in circulation of ebooks and audiobooks. Below are some recent additions and examples of what is to come. Freegal: Added in FY2012, Freegal is a free downloadable music collection that offers access to 7 million songs. Unviersal Class: Added in FY2013, Universal Class is an online learning software. Valueline: Added in FY2013, Valueline provides investment research. National Geographic Digital Archive: The archive provides access to the entire National Geographic Magaziine collection. Freegal Streaming Music: Offers a large selection of songs to be streamed online. Zinio Digital Streaming Magazines: Offers a large selction of magazines to be viewed online.

Recently Added

Coming Soon

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FY 2013 Performance Report 2nd Quarter

January 2013-March 2013

FOCUS ON CHILDREN YOUTH AND TEENS

Children 0-5 Years, Youth 5-12 Years, Teens 13-19 Years

Children and Youth

Number of Programs
2,000 1,500 1,000 500 0 FY2012 FY2013 Q2 1,501 1,634

Program Attendance
60,000 50,000 40,000 30,000 20,000 10,000 0 FY2012 FY2013 300,000 250,000 200,000 150,000 100,000 50,000 0

Circulation

Q2 46,375 50,972

Q2 277,524 275,704

FY2012 FY2013

FY2013 Goal:6,148 % of Goal:50%

FY2013 Goal:195,094 % of Goal:51%

FY2013 Goal:1,119,720 % of Goal:48%

Teens
Number of Programs
500 400 300 200 100 0 FY2012 FY2013 Q2 277 421

Program Attendance
3,500 3,000 2,500 2,000 1,500 1,000 500 0 FY2012 FY2013 35,000 30,000 25,000 20,000 15,000 10,000 5,000 0 FY2012 FY2013

Circulation

Q2 3,125 3,045

Q2 30,799 26,184

FY2013 Goal:1,074 % of Goal:57%

FY2013 Goal:13,344 % of Goal:43%

FY2013 Goal:139,397 % of Goal:37%

Library Happenings for Children, Youth, and Teens

Bright Smiles for a Bright Future Bright Smiles for a Bright Future Dental Van visited several DC Public Library locations in January, February, and March. The van which is equipped with the latest technology in dentistry is staffed by dentists and dental hygienists who bring top-quality care to young patients at no cost to individuals covered under Medicaid/Managed Care and no out-of-pocket expenses for the dental work provided through the program. Environmental Film Festival Six locations participated in the 20th Annual Environmental Film Festival in March. The Film Festival provided The Forest and His Friends, a selection of animated childrens films that covered topics about the environment from changes in seasons to movies about tropical rainforests and the Amazon River. Each film focused on teaching children the importance of caring for even the smallest things in our world.
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FY 2013 Performance Report 2nd Quarter

January 2013-March 2013

LIBRARY AS COMMUNITY PLACE

Programming and Community Meetings

Library Programs All Ages

Number of Programs
3,000 2,500 2,000 1,500 1,000 500 0 FY2012 FY2013 70,000 60,000 50,000 40,000 30,000 20,000 10,000 0 FY2012 FY2013

Program Attendance

Q2 2,463 2,709 FY2013 Goal:9,907 % of Goal:50%

Q2 58,897 61,755 FY2013 Goal:267,100 % of Goal:46%

Program Attendance by Type

2%

47% 51%

Computer Classes FY2013 Goal: 12,345 % of Goal: 39%

Q2 FY2013

Computer Classes Community Meetings Library Programs

2,552 68,281 61,755

Community Meetings FY2013 Goal: 204,600 % of Goal:65%

Q1 Friends Activity Highlights Chevy Chase and Mt. Pleasant: The two Friends groups partnered to supply books for a March book sale at Mt. Pleasant. Francis A. Gregory:The Friends of Francis Gregory Library held their annual Chili Cook-off on March 16th. Palisades:The Friends of Palisades Library are assisting staff in providing snacks and decorations for DCPLs participation in the annual Capital Pride Parade and Festival. Petworth: The Friends of Petworth Library presented Jazz on the Lawn featuring local Brazilian jazz ensemble BatidaDiferente.

Q1 Community Activity Highlights 9 Locations:Tax Assistance provided by Community Tax Aid, Inc. and AARP. Southwest:National Assistance Corporation of America held a meeting on how to become a first time homeowner. Petworth:Yoga Activist, a nonprofit organization provides free yoga classes to the community. Lamond-Riggs:Edgewood/Brookland Family Support Collaborative hosted a Community Networking Meeting. 6 Locations:Served as Polling Places for the recent Special Elections.

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FY 2013 Performance Report 2nd Quarter

January 2013-March 2013

COLLECTIONS
Books and other Library Materials
MLK. JR. MEMORIAL LIBRARY ADAPTIVE SERVICES MLKML TOTAL NEIGHBORHOOD LIBRARIES ANACOSTIA BELLEVUE (WILLIAM O. LOCKRIDGE) BENNING (DOROTHY I. HEIGHT) CAPITOL VIEW CHEVY CHASE CLEVELAND PARK DEANWOOD FRANCIS A. GREGORY GEORGETOWN LAMOND RIGGS MT PLEASANT NORTHEAST NORTHWEST ONE PALISADES PARKLANDS-TURNER PETWORTH ROSEDALE SHAW (WATHA T. DANIEL) SHEPHERD PARK (JUANITA E. THORNTON) SOUTHEAST SOUTHWEST TAKOMA PARK TENLEY-FRIENDSHIP WEST END WOODRIDGE NEIGHBORHOOD LIBRARY TOTAL DIGITAL LIBRARY Q2 FY2012 190,062 7,708 197,770 11,810 6,868 13,537 9,335 52,159 47,541 9,380 7,565 38,002 17,948 32,337 37,971 10,207 28,767 12,541 34,264 NA 31,175 14,461 30,132 14,318 24,591 60,053 22,853 13,442 581,257 64,886 Q2 FY2013 182,291 4,735 187,026 13,831 11,452 14,627 9,098 41,883 45,031 7,140 12,811 35,924 15,008 46,245 NA 8,712 26,077 7,638 28,824 13,442 27,958 13,111 37,414 14,560 22,226 57,206 22,662 14,625 547,505 81,473 CHANGE (7,771) (2,973) (10,744) 2,021 4,584 1,090 (237) (10,276) (2,510) (2,240) 5,246 (2,078) (2,940) 13,908 NA (1,495) (2,690) (4,903) (5,440) NA (3,217) (1,350) 7,282 242 (2,365) (2,847) 191 1,183 (33,752) 16,587

SYSTEM TOTAL Q2 FY2013 SYSTEM TOTAL Q2FY2012 CHANGE (FY2012-FY2013)

816,004 843,913 (27,909)

Top Adult Reads Gone Girl by Gillian Flynn Casual Vacancy by J.K. Rowling NW by Zadie Smith This is How You Lose Her by Junot Diaz Twelve Tribes of Hattie by AyanaMatthis Behind the Beautiful Foreversby Katherine Boo Top Children and Teen Reads Diary of A Wimpy Kid by Jeff Kinney Captain Underpants and the Revolting Revenge by Dave Pilkey Cat in the Hat and The Loraxby Dr. Seuss Catching Fire by Suzanne Collins I Broke My Trunk by Mo Willems Top Audiobooks Magic Tree House by Mary Pope Osborne Bossypantsby Tina Fey Casual Vacancy by J.K. Rowling Fifty Shades of Grey by E. L. James Team of Rivals by Doris Kearns Gone Girl by Gillian Flynn Top Movies Downton Abbey Amazing Spider Man Moneyball Midnight in Paris Bridesmaids Brave Top Downloads My Beloved World by Sonia Sotomayor Tenth of December by George Saunders Twelve Tribes of Hattie by AyanaMatthis Going Clear by Lawrence Wright The One and Only Ivan by Katherine Applegate The Art of Travel by Alain De Botton

Number of Library Materials Circulated FY2006-FY2013 YTD

4,000,000 3,000,000 2,000,000 1,000,000 0
Circulation FY2013 Goal FY2013 Projection

FY2006 1,198,605

FY2007 1,462,531

FY2008 1,781,862

FY2009 2,337,536

FY2010 2,712,775

FY2011 3,059,432

FY2012 3,363,313

FY2013 YTD 1,612,717 3,632,378 3,225,434

44% of 2013 Goal

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FY 2013 Performance Report 2nd Quarter

January 2013-March 2013

TECHNOLOGY
Computer, Database, and Website Use

Web Site Hits

1,000,000 800,000 600,000 400,000 200,000 0 FY2012 FY2013

Q2 838,191 465,829 FY2013 Goal:103,607 % of Goal:22%

Social Media Use DCPL has an online presence in many places in addition to dclibrary.org. These new outlets are changing both how DCPL reaches customers and how customers reach DCPL. More customers are able to receive library information directly via these outlets without ever having to leave the site. To help illustrate please see below for a brief look at how DCPL is increasing its online presence.
Facebook: 3,026 Followers Twitter: 6,656 Followers GoodReads: 235 Followers Pinterest: 268 Followers

Public Computer Sessions

250,000 200,000 150,000 100,000 50,000 0 FY2012 FY2013

Tutor.com (Online Homework Help)

2,000 1,500 1,000 500 0 FY2012 FY2013

Q2 199,579 197,595 FY2013 Goal:830,392 % of Goal:49%

Q2 1,337 1,440 FY2013 Goal:4,024 % of Goal:67%

Electronic Resources Used

200,000 150,000 100,000 50,000 0 FY2012 FY2013 Library Materials Downloaded 64,886 81,473 FY2013 Goal:276,038 % of Goal:56% Database Searches 152,130 112,537 FY2013 Goal:440,728 % of Goal:48%

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FY 2013 Performance Report 2nd Quarter

January 2013-March 2013

LITERACY AND LEARNING

Service to Adults, Adult Literacy, and Adaptive Services

Adult Literacy
Program Referrals, Room Reservations, Tests Administered
1000 800 600 400 200 0

GED Questions and Practice Tests

1000 800 600 400 200 0

Literacy Program Referrals 736 948

Tutoring Room Reservations 443 661

Proctored Tests Administered 77 94 FY2012 FY2013

GED Question s 948 903

Practice Tests 240 188

FY2012 FY2013

Adaptive Services
The Deaf Community in America: History in the Making In celebration of Deaf History Month which runs from March 13 through April 15 Adaptive Services hosted an author talk on March 16 with Melvia M. and Ronald E. Nomeland in the Great Hall at the Martin Luther King Jr. Memorial Library. Mr. and Mrs. Nomeland discussed their book The Deaf Community in America: History in the Making which details the radical changes in the education of and the social structure of the deaf community in the West over the past centuries.

Book Club Highlights

Cleveland Park o Mystery Book Club Dark Places, by Gillian Flynn Petworth o Green Door Adult Literacy Book Club Multiple titles each week Southeast o Tween Book Club Coraline, by Neil Gaiman Mt. Pleasant o Bibliophiles Book Club The Warmth of Other Suns, by Isabel Wilkerson

Library Happenings for Adults

Small Business DC 2013 Seminar Series: Business Planning Process Six locations worked with Howard Universitys Small Business Development Center to host a series of seminars on creating business plans for new small business. The seminars focused on the importance of not only having a business plan when starting but working to change the plan and keep it updated as your business evolves to help manage and sustain your company. Creative Juices Writing Club Georgetown Neighborhood Library hosts a monthly writing club hosted by local author and poet Ginger Ingalls. The club offers a place for aspiring authors and poets to meet, share their latest work, get constructive criticism, and to work with Ginger Ingalls on different techniques to help become a better writer. The participants have been so enthusiastic about the program that they have requested that it be held more frequently so they can offer each other regular feedback on projects.

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