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Europass curriculum vitae

Personal information
Surname / First name Address Telephone E -mail Nationality Date of birth Gender

Diana Madalina Condruz


Galati , Blaj Street , No.6 , Bl.H , Ap.74 0748353357 condruz_diana@yahoo.com
Romanian 12.08.1991 Female

Work experience
Mar 2012 - Sep 2012 Occupation or position held Main activities and responsibilities Call Center Operator - Answering calls in a professional manner - Maintaining a high hold time - Managing the entire process of incoming: taking calls efficiently, positive interaction with the client S.C. NAMINE S.R.L. , Galati internet/ecommerce/new media SC NAMINE SRL operates in Romania in managing and taking over calls

Name and address of employer Type of business or sector

Jul 2011- Mar 2012 Occupation or position held Main activities and responsibilities

Secretary

Name and address of employer Type of business or sector

Education and training


- Maintaining customer database and distribution - Signing new contracts with third persons or legal - Issuing reports and sales analysis - Managing correspondence, telephone calls and internal documents S.C. SYSCAMI S.R.L. SYSCAMI SRL Galati , founded in 2004, designs, installs or repairs electrical and automation systems , both for individuals and for institutions and intercom systems and video intercom systems 2012-present Title of qualification awarded Principal subjects/Occupational skills covered Name and type of organisation providing education and training Accounting "Low Danube" University Galati-Department of Accounting and Management

Page 1 - Curriculum vitae of Diana Madalina Condruz

2006-2010 Title of qualification awarded Principal subjects/Occupational skills covered Name and type of organisation providing education and training

Highschool diploma Natural sciences Emil Racovita HighSchool Galati

Personal skills and competences


Mother tongue Other language(s) Self-assessment
European level
(*)

Romanian

Understanding
Listening
B2 B1
(*)

Speaking
Spoken interaction
B2 A1

Writing
B2 A2

Reading
B2 B1

Spoken production
B2 A1

English French Social skills and competences

Common European Framework of Reference (CEF) level

- excellent communication skills and working with the public - open personality, flexibility and dynamism. Sound knowledge of Windows, Web Design, Office Pack - analytical mind and skills for working with figures - customer orientation (easily identify and understand customer needs, interested in developing a credible relationship with clients)

Computer skills and competences Other skills and competences

Page 2 - Curriculum vitae of Diana Madalina Condruz