Circular
ISSUE DATE:
PURPOSE
16 August 2005
To provide guidance on how to become the provider of choice for the
commissioner of services for offenders.
IMPLEMENTATION DATE:
ACTION Immediate
Chief Officers and Board Members are asked to ensure that this circular is
drawn to the attention of all relevant staff, in particular Assistant Chief EXPIRY DATE:
Officers, Middle Managers and offender managers who may be involved with August 2006
preparing a region for Commissioning and Contestability.
TO:
SUMMARY Chairs of Probation Boards
From April 2006 existing services for offenders will be translated into a Chief Officers of Probation
purchaser-provider model with NOMS commissioning services from a range Secretaries of Probation Boards
of providers in the public, voluntary and private sectors. In order that regions
are able to compete effectively and successfully within these new CC:
arrangements the Business Development Unit has devised the attached Board Treasurers
strategy document.
Regional Managers
The Business Development Strategy document provides guidance to staff on
the key tasks for 2005/06 to develop NPS capabilities in preparation for
AUTHORISED BY:
potential contests for contracts to deliver services for offenders.
David Griffiths, Head of the
Business Development Unit
RELEVANT PREVIOUS PROBATION CIRCULARS
Not applicable ATTACHED:
Annexe A: Business Development
CONTACT FOR ENQUIRIES Strategy
Head of Business Development Unit: David Griffiths, 020 7271 0759,
David.Griffiths1@homeoffice.gsi.gov.uk
The government agenda for Reforming our Public Services1 calls for
increased choice in the provision of public services. The Carter Report2 and
the Home Office response3 confirmed the government’s intention to establish
NOMS with contestability and commissioning as key themes.
From April 2006 existing services for offenders will be translated into a
purchaser-provider model with NOMS commissioning services from a range
of providers in the public, voluntary and private sectors. The NPS taking the
role of a provider agency. This transition to a market tested environment will
place increasing demands on NPS to compete to provide consistent high
quality services and value for money.
Goals
1. The NPS will seek to become the “provider of choice” for the
commissioner of services for offenders. This will be characterised by:
• Success in competition for contracts for service delivery
• Consistent and high quality delivery of specified services
• Innovation in effective service delivery
• Demonstrable value for money
• Adhering to the principles of inclusive design and delivery
1
Reforming our public services (Prime Minister’s office of public services reform), 2002
2
Managing offenders, reducing crime, Patrick Carter, 2003
3
Reducing crime-changing lives, Home Office, David Blunkett, 2004
Aims
In order to achieve these goals the NPS requires greater business capabilities
and acumen at an area, regional and national level. It is the role of the
Business Development Unit to lead and support regions and areas to develop
these skills and to ensure they are deployed through national, regional and
area strategies.
The key task for 2005/6 is to develop NPS capabilities in preparation for
potential contests for contracts to deliver service for offenders. As these skills
are not evenly developed or distributed across the NPS key capabilities will be
pooled within regions according to regional Business Development Strategies.
The role of the Regional Manager, Chief Officer and Board Chairs will be key
in implementing this strategy which will be led and supported by the Business
Development Unit. This strategy will be implemented through the regions
performing the following activities.
To support this work the Business Development Unit will prepare and support
regions through the following activities:
• Assist in the selection and continued support of the Regional
Contestability Team and Board
• To provide a skills audit and training plan, to identify gaps and
necessary training for the Regional Contestability teams and Boards
• To organise and deliver mock regional contestability exercises with the
Regional Contestability Team and external experts
• To identify strengths and areas for improvements in Regional
Contestability teams performance during the mock contestability
exercises
• To disseminate good practice in business development at area,
regional and national level and provide support as necessary
• To lead the Regional Contestability Team in the preparation, quality
assurance and submission of bids for contracts under contestability
• To monitor the delivery of services under contestability contracts
• Represent the NPS/NPD on the NOMS commissioning agenda,
including the commissioning and contestability programme board.
• To assist regions in the Unit cost exercises and identify some
standardised unit costings