EMC VNXe Series

Version 2.3.1.20364

Release Notes
P/N 300-012-191 REV 24 October 04, 2012

These release notes contains information on these topics:

Product description ................................................................................... 2 New features and changes ........................................................................ 2 Fixed issues ................................................................................................. 3 Installation and upgrade considerations ................................................ 4 Technical notes ........................................................................................... 5 Troubleshooting and getting help ........................................................... 5

Check the VNXe Online Support website, at emc.com/vnxesupport, for updates to this document. Updates are made when a new version or patch is released, or when new information is discovered. Registration is required for the Online Support website.

Product description

Product description
The EMC VNXe is an entry-level, multiprotocol (Block and File) storage product that delivers enterprise-class reliability and data availability in a solution that is easy to install, manage, service, and support. Designed for the IT generalist, VNXe provides an applicationcentric view of storage that enables administrators with little or no storage expertise to easily deploy and manage storage resources to support their key business applications.

New features and changes

New MAC addresses for the mgmt_vdev virtual device and management ports
Starting from VNXe Series Release 2.3, the management IP uses a different MAC address than the MAC addresses used in VNXe Series Releases 2.2.x or earlier. This change was made so that when the management IP fails over to the other storage processor (SP), it will keep its original MAC address. Because the MAC address of the management IP differs from the MAC address used before the upgrade, you must permit access to the new address, if you use MAC filtering.

EMC VNXe Series Version 2.3.1.20364 Release Notes

Fixed issues

Fixed issues
The following issues have been fixed in this release:
Priority P01 Symptom Description Rolling storage processor restarts occurred when users tried upgrading to VNXe Release 2.3.1.19462. This issue occurred when a storage processor already upgraded to VNXe Release 2.3.1.19462 restarted for some reason before the other storage processor was upgraded to the same release. Support for a new enclosure was introduced in VNXe Release 2.3.1.19462. The new enclosure requires new configuration management software that syncs up the storage processors. The rolling restart issue occurred because the operating environment did not understand the new messages before the upgrade. Both storage processors restarted frequently. This occurred because the netfilter module, which tracks all active connections, was also tracking internal and loopback traffic. This extra tracking caused the netfilter table to fill up and drop heartbeat packets. Users received the following alert message stating that the battery backup unit (BBU) may have faulted: 6012d : SP BBU 0 has faulted. This was an erroneous message that was generated when the system was unable to obtain the BBU status for a few seconds. When the solid state disk (SSD) became full, both storage processors were re-imaged and restarted. Fix The rolling restart condition will no longer occur when a storage processor with new software restarts before the other storage processor is upgraded with the new software. Tracking Number 501648

P01

Existing rules were fixed to prevent internal and loopback traffic from being tracked. Also, new rules were added to the firewall to prevent packets from being dropped. The application code used to monitor BBU status has been fixed to ensure that such false messages are not generated when the control bus is busy. A script was added that monitors the SSD usage and issues an alert message when the SSD usage is greater than 90% of the total capacity.

506880

P02

506882

P01

506885

EMC VNXe Series Version 2.3.1.20364 Release Notes

Installation and upgrade considerations

Priority P01

Symptom Description When a shared folder server or iSCSI server service failed and became unavailable, a memory leak occurred in one of the VNXe services. This caused the storage processor to run out of available memory, which may have resulted in the storage processor restart. Keeping expired or completed tasks in memory for unnecessary period of time contributed to a high memory usage by the management service. This may have resulted in the storage processor restart. A memory leak in one of the management services led the storage processor to run low on memory. This resulted in performance issues. The memory leak led the storage processor to run out of available memory, which may have resulted in the storage processor restart. When a persistent database corruption was present, users noticed inconsistent information in Unisphere and often were unable to perform regular management operations. For example, datastore virtual disks were not visible in the user interface.

Fix The memory leak was fixed.

Tracking Number 506891

P02

Any expired or completed tasks are now cleaned up every minute to reduce the management service memory usage. The memory leak was fixed.

506894

P01

506895

P01

A lock has been added that prevents simultaneous write operations from multiple threads to the same persistent database file.

506896

Installation and upgrade considerations

Installation instructions and upgrade considerations for this service pack remain the same as the ones noted for the previous release. For more information on installation instructions, considerations before upgrading, or upgrading to a service pack, refer to the EMC VNXe Series Version 2.3.1.19462 Release Notes.

EMC VNXe Series Version 2.3.1.20364 Release Notes

Technical notes

Technical notes
Required update
EMC recommends that you keep your VNXe system up to date by upgrading to the latest software version at your earliest opportunity. Note that if you are running any version of VNXe that is older than 2.1.0, you must first upgrade your system to VNXe 2.1.0 and then upgrade to the current software version.

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Troubleshooting and getting help

EMC support, product, and licensing information can be obtained as follows: Product information: For documentation, release notes, software updates, or for information about EMC products, licensing, and service, go to the VNXe Online Support website (registration required) at: emc.com/vnxesupport Advisories: For information on a technical or security advisory, go to the VNXe Online Support website, and search using the ESA number as the keyword. Technical support: For technical support, go to the VNXe Online Support website. To open a service request, you must have a valid support agreement. Please contact your EMC sales representative for details about obtaining a valid support agreement or to answer any questions about your account.

EMC VNXe Series Version 2.3.1.20364 Release Notes

Troubleshooting and getting help

Copyright 2012 EMC Corporation. All rights reserved. Published in the USA. Published October 2012 EMC believes the information in this publication is accurate of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC2, EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to the technical documentation and advisories section on the EMC online support website.

EMC VNXe Series Version 2.3.1.20364 Release Notes