GOOD MORNING
The first thing you must do when a customer come to your shop is greet them. Do you know how to do it well? In this unit, you will learn how to greet your customer well through challenging tasks.
Task 1 Listen to the dialogue between a shopkeeper and a customer. Then, complete the dialogue with the suitable expressions in the box based on the dialogue that you heard. Dengarkan percakapan antara seorang penjaga toko dan pembeli. Kemudian, lengkapi dialog tersebut dengan ekspresi yang tepat di dalam kotak berdasarkan dialog yang anda dengar.
: (1)______________, Sir. Welcome to Bakpia Pathok 25 Jaya. : Good morning. : (2)______________? : I want to buy bakpia, please. :Oh sure. Ill show you our best product. What flavor do you want? We have green bean, pineapple, chocolate, cheese anddurian. : Great! Give me two boxes of cheese bakpia, please.(3)______________? : Surely, for all it costs Rp 44.000,00. Here is your bakpia.(4)______________ for coming.
Customer Shopkeeper
Thank you See you next time Good morning Can I help you How much is it
Task 2
Here are some expressions that you can use to greet your customer. Circle the greeting expressions and underline the leave taking expressions. Berikut ini adalah beberapa ekspresi yang dapat anda gunakan untuk menyapa pembeli. Lingkari ekspresi greeting dan garis bawahi ekspresi leave taking.
Task 3 Here are greeting and leave taking expressions that you can use. Listen to your teacher and repeat after him/her. Berikut ini adalah ekspresi greeting dan leave taking yang dapat anda gunakan. Dengarkan gurumu, dan ulangi setelahnya.
GREETINGS Good morning Good afternoon Good evening Welcome to our shop
LEAVE TAKINGS Good bye See you Thank you for coming
Task 4 Complete the following dialogues with greeting and leave taking expressions that you have learned. Lengkapi dialog-dialog di bawah ini dengan ekspresi greeting dan leave taking yang sudah anda pelajari.
: __________________________ . : Good afternoon. ________________________ . Can I help you? : I want a box of original bakpia, please. : Here it is. ____________________ . : you are welcome. : ________________________ . : See you too.
: _________________________ . Welcome to our shop. Can I help you. : I want to buy bakpia, but can I see the process of making it? : Sure, Ill show you the kitchen.
: ____________________ for explaining. : you are welcome. ________________________. : ______________________ . : Good bye. Please come again next time.
Listen to your teacher and repeat after him/her. After that, find the Indonesian meaning of the following words. Look at the example. Dengarkan gurumu dan ulangi setelahnya. Setelah itu, carilah arti kata-kata di bawah ini. Lihatlah contohnya.
5. 6. 7. 8. 9. 10.
kitchen /kt.n/ serve /sv/ shop /p/ shopkeeper /pki.pr/ visitor /vz..tr/ welcome /wel.km/
5. 6. 7. 8. 9. 10.
Task 5 In pairs, study the dialogues in Task 4 once again, and then practice them.
Task 6 In pairs, make a short dialogue using greeting and leave taking expressions based on the clues that you have in your cards, and then practice it.
Secara berpasangan, buatlah sebuah dialog pendek menggunakan ekspresi greeting dan leave taking berdasarkan petunjuk dalam kartu anda, kemudian praktikkan dialog tersebut.
You are a shopkeeper that get a foriegn customer. She wants to buy bakpia. Serve her well.
You are a foreign customer that want to buy bakpia. Let the shopkeeper serve you well.
Anda adalah seorang penjaga toko yang mendapat seorang pembeli asing dari luar negeri. Dia ingin membeli bakpia. Layani dia dengan baik.
Anda adalah seorang pembeli asing yang ingin membeli bakpia. Biarkan penjaga toko melayani anda dengan baik.
UNIT 2
As a good shopkeeper, you must serve your customers well. Do you know how to serve your customer in English? In this unit, you will learn how to serve your customer well through challenging tasks.
Task 1 Listen to a dialogue between a shopkeeper and a customer. Then, complete the dialogue with the suitable expressions in the box based on the dialogue that you heard. Dengarkan sebuah dialog antara seorang penjaga toko dan pembeli. Kemudian, lengkapi dialog tersebut dengan ekspresi yang tepat di dalam kotak berdasarkan dialog yang anda dengar.
: Welcome to our shop. 1)______________________________? : I want to get some bakpia. : We have many flavors of bakpia, there are green bean, pineapple, chocolate, cheese, durian, and pineapple flavors. 2) ______________________________?
Customer Shopkeeper Customer Shopkeeper Customer Shopkeeper Customer Shopkeeper Customer Shopkeeper Customer Shopkeeper Customer
: What is the original one? : Thats green bean flavor bakpia. : That sounds good. What is the most popular bakpia? : all of them are popular, but I think chocolate one is the best. : OK. Ill take three boxes of chocolate bakpia then. : Here you are.3) ______________________________? : No, thanks. : All right. 4)______________________________ Rp 66.000. : Here it is. : 5)__________________________________? : No, Thank you. : Youre welcome. Thank you for coming. : Sure. Bye.
The total is going to be Which one do you want to buy Can I help you Would you like anything else Do you want a receipt
Task 2 Here are some expressions that you can use to serve your customer. Listen to your teacher and repeat after him/her.
Berikut ini adalah beberapa ekspresi yang dapat anda gunakan untuk melayani . Dengarkan gurumu, dan ulangi setelahnya.
EXPRESSIONS Can I help you? May I help you? Which one do you want? Would you like anything else? Is there anything else you want? Would you like a receipt? Do you want a receipt? It costs ... The total is ...
Asking
Informing price
Task 3 Complete the following dialogues with the expressions that you have learned in Task 2.
Lengkapi dialog-dialog di bawah ini dengan ekspresi yang sudah anda pelajari di Task 2.
1. A: ____________________________
B: I want to buy some boxes of bakpia. 2. A: _____________________________ B: Those cookies look delicious too, I want some. 3. A: _____________________________ B: OK. Can I use my credit card to pay? 4. A: _____________________________ B: Yes, please. I need the receipt. Task 4 Circle the flavors that are provided by Bakpia 25 Jaya.
Task 5
Read aloud the following words and find the Indonesian meaning of them. Look at the example. Bacalah dengan lantang kata-kata di bawah ini dan carilah artinya. Lihatlah contohnya.
English 1. cheese 2. chocolate 3. cost 4. durian 5. flavor 6. green bean [ti:z] [tklt] [k:st] [djurin] [fleiv(r)] [gri:n bi:n] 1. keju 2. 3. 4. 5. 6.
Indonesian
7. pineapple 8. receipt
[pan.pl] [risi:t]
7. 8.
Task 6 Match each kind of Bakpia with the price. Look at the example.
Cocokkan tiap jenis Bakpia dengan harga yang sesuai. Lihatlah contohnya.
Big Chocolate bakpia Small Seventeen thousands and five hundreds rupiah
Big Durian bakpia Small Twenty two thousands rupiah Big Pineapple Bakpia Small
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Task 7 In pairs, make a short dialogue using the expressions that you have learned based on the clues that you have in your cards, and then practice it.
Secara berpasangan, buatlah sebuah dialog pendek menggunakan ekspresi yang telah anda pelajari berdasarkan petunjuk dalam kartu anda, kemudian praktikkan dialog tersebut.
You are a shopkeeper that get a foriegn customer. She wants to buy bakpia and asks some questions. Answer her questions and serve her well.
You are a foreign customer that want to buy bakpia. Ask the types of flavor and the price, and let the shopkeeper serve you well.
Anda adalah seorang penjaga toko yang mendapat seorang pembeli asing dari luar negeri. Dia ingin membeli bakpia dan menanyakan beberapa hal. Jawablah pertanyaannya dan layani dia dengan baik.
Anda adalah seorang pembeli asing yang ingin membeli bakpia. Tanyakan jenis rasa dan harga bakpia dan biarkan penjaga toko melayani anda dengan baik.
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UNIT 3
There are many foreign visitors who want to know the procedure of making bakpia. Can you explain it in English? In this unit, you will learn how to explain the procedure of making bakpia through challenging tasks.
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Task 1 Below are the ingredients that you need to make bakpia. Match each with the name.
Di bawah ini adalah bahan-bahan yang anda butuhkan untuk membuat bakpia. Cocokkan bahan-bahan tersebut dengan nama yang sesuai.
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11
12
13
13
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vegetable oil
pineapple
pandan leaf
margarine
water
chocolate
flour
green bean
coconut milk
durian
sugar
salt
brown sugar
cheese
Task 2 Study the following words. Then listen to your teacher and repeat after him/her.
Pelajari kata-kata di bawah ini. Kemudian dengarkan gurumu dan ulangi setelahnya.
9. brown sugar [bran g(r)] 10. coconut milk [k.k.nt mlk] 11. flour 12. margarine [flau(r)] [m:dri:n] [slt] [g(r)]
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16. vegetable oil [ved.tbl l] 17. water 18. basin 20. mixer 21. oven [wt(r)] [be.sn] [miks(r)] [vn]
Task 3 Below are the equipments that you need to make bakpia. Match each with the name.
Di bawah ini adalah peralatan yang anda butuhkan untuk membuat bakpia. Cocokkan peralatan tersebut dengan nama yang sesuai.
oven
mixer
basin
plastic gloves
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Task 4 Below are some verbs that you use to explain how to make bakpia. Match each with the Indonesian. Di bawah ini adalah kata kerja yang anda gunakan untuk menjelaskan cara membuat bakpia. Cocokkan kata kerja tersebut dengan Bahasa Indonesianya.
English 1. bake 2. cook 3. flat 4. fold /bek/ /kk/ /flt/ /fld/ a. aduk b. ambil c. buat d. kukus e. lipat f. masak
Indonesian
5. heat
6. make 7. pour 8. put 9. soak
/hit/
/mek/ /pr/ /pt/ /sk/ /str/ /tek/
k. rendam l. tuang
Task 5 Below are some conjunctions and adverbial sequences that you need to explain how to make bakpia. Match each with the Indonesian.
Di bawah ini adalah kata penghubung dan keterangan urutan yang anda butuhkan untuk menjelaskan cara membuat bakpia. Cocokkan kata kerja tersebut dengan Bahasa Indonesianya.
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Task 6 Listen the explanation of how to make bakpia. Then, complete missing words based on the explanation that you hear. Dengarkan penjelasan tentang cara membuat bakpia. Kemudian, lengkapi kata yang hilang berdasarkan penjelasan yang anda dengar.
250 gram flour 100 ml (1)___________ 2 spoons sugar 1/2 teaspoon salt 200 ml (2)___________
100 gram peeled green bean 150 ml (5)___________ milk 1/8 teaspoon salt 1 pandan leaf 25 gram sugar 50 gram (6)___________ sugar 1 spoon vegetable oil
Equipments: basin (7)___________ plastic gloves English for the Employees of Bakpia Pathuk 25 Jaya
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Steps:
1.
oven
To make the content of bakpia: (8)___________, steam the peeled green beans for about 20 minutes until the bean swell up. Then, put sugar, brown sugar, salt, coconut milk and pandan leaf. Cook until it is curdled. Put the vegetable oil then switch off the stove. Stir the dough and wait until it is cold. (9)___________ small balls from the dough.
2.
3.
To make the skin of bakpia First, heat the water. (11)___________, put the sugar and stir it. After that, put flour and salt in a basin, and then (12)___________ the sugar liquid. Stir it with your hand. While pouring the vegetable oil, stir the dough until it is curdle.
4.
To make the bakpia: (13)___________ the skin dough for about 10 gram and make it flat. Then, take a little bit of the layer dough and flat it on the top of the skin dough. Fold the dough and make it a ball. Next, (14)___________ the ball dough in the vegetable oil for about 15 minutes. Take it out, and flat it. After that, put the content and make it a flat ball. The (15)___________, bake the dough in an oven with 200 degree temperature for about 15-20 minutes.
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Task 7 Study the explanation of how to make bakpia in Task 6 once again. Then, practice it in pairs. Pelajari cara membuat bakpia di Task 6 sekali lagi. Kemudian, praktikkan secara berpasangan.
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