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Strategic Management Journal

Strat. Mgmt. J., 26: 415–440 (2005)


Published online 11 March 2005 in Wiley InterScience (www.interscience.wiley.com). DOI: 10.1002/smj.458

ADAPTATION IN VERTICAL RELATIONSHIPS:


BEYOND INCENTIVE CONFLICT
RANJAY GULATI,1 * PAUL R. LAWRENCE2 and PHANISH PURANAM3
1
Kellogg School of Management, Northwestern University, Evanston, Illinois, U.S.A.
2
Harvard Business School, Harvard University, Boston, Massachusetts, U.S.A.
3
London Business School, University of London, London, U.K.

In this study, we extend the analysis of adaptation in theories of economic organization


beyond traditional considerations of incentive conflict (hold-up). We conceptualize adaptation as
coordinated and cooperative response to change, and define the adaptive capacity of a vertical
relationship as the ability to generate coordinated and cooperative responses across procurer
and supplier to changes in procurement conditions. We draw on the concepts of differentiation
and integration to dimensionalize the adaptive capacity of different modes of procurement. Using
data on all component classes procured internally and externally by Ford and Chrysler, we show
that different procurement modes differ in terms of their adaptive capacity and performance. We
also show that performance differences across modes of procurement arise as a function of the
match between adaptive capacity and adaptation requirements associated with the exchange,
and not only the match between governance form and transaction hazards. Copyright  2005
John Wiley & Sons, Ltd.

INTRODUCTION In Oliver Williamson’s development of the theory,


the focus is on ‘how parties engaged in a long-
Vertical (procurement) relationships have always term contract can adapt effectively to disturbances.
been the favorite empirical domain of theorists The need to craft contractual structures in which
of economic organization (Coase, 1937; Gross- they have mutual confidence . . .’ is the key issue
man and Hart, 1986; Williamson, 1975). Such (Williamson, 1991b). Williamson also notes that
relationships involve exchange between adjacent in addition to incentive conflict, failures of adap-
stages of the value chain, and they occur both tation may arise ‘because autonomous parties read
within firms (e.g., between different functional or and react to signals differently, even though their
divisional areas within a firm) and between firms purpose is to achieve a timely and compatible
(e.g., between specialist design firms and special- combined response’ (Williamson, 1991a). Yet, this
ist manufacturers). In recent years, the study of theoretical recognition of adaptation problems that
vertical relationships has come to be dominated might persist even in the absence of incentive con-
by transaction cost economics (see Shelanski and flict finds scant recognition in most prior research
Klein, 1995; David and Han, 2004, for reviews). motivated by transaction cost economics.1 In this

Keywords: coordination; organization design; differenti- 1


We focus on transaction cost rather than property rights when
ation and integration; auto industry discussing existing literature on the economic organization of

Correspondence to: Ranjay Gulati, Kellogg School of Manage- vertical relationships. This is because the empirical strategy and
ment, Northwestern University, Jacobs Center, 2001 Sheridan management literature on vertical relationships is much more
Road, Evanston, IL 60208-2001, U.S.A. influenced by transaction cost economics than property rights
E-mail: r-gulati@kellogg.northwestern.edu economics (see Novak and Eppinger, 2001, for an exception).

Copyright  2005 John Wiley & Sons, Ltd. Received 1 March 2000
Final revision received 10 November 2004
416 R. Gulati, P. R. Lawrence and P. Puranam

study, our goal is to broaden the conceptualization within organizations that could adapt to change
of constraints to adaptation in vertical relationships (Daft, 2001; Lawrence and Lorsch, 1967a, 1967b;
beyond incentive conflict to include constraints Nohria and Ghoshal, 1994). In this tradition,
arising from limited responsiveness to changing organizational performance was argued to depend
exchange conditions and coordination failures. on the match between environmental contingencies
The central and most investigated proposition and the extent of differentiation and integration
in transaction cost economics concerns a class of across organizational subunits.
adaptation problems resulting from the potential We extend this analytical approach to vertical
for hold-up in vertical relationships (David and relationships both between and within firms. We
Han, 2004; Masten, 2002; Shelanski and Klein, argue that different modes of procurement—make,
1995). When procurement must be supported by buy, and ally—differ in terms of the extent of
dedicated (relationship-specific) investments, the differentiation and integration between procuring
anticipated costs of the transaction increase. This and supplying units and therefore in their adaptive
is because dedicated investments by one party cre- capacity for responding to changes in the exchange
ate scope for the other to renegotiate the contract environment in a coordinated and cooperative
opportunistically when circumstances change. By manner. We therefore expect that the performance
organizing such transactions under common own- of a given procurement activity will depend
ership, muted incentives, enhanced monitoring, on the match between the adaptive capacity
and the threat of sanctions can limit opportunis- of the specific mode of procurement and the
tic behavior and facilitate cooperative adaptation need for adaptation in the specific exchange
(Williamson, 1985). However, we will argue in relationship that is in turn impacted by contextual
this paper that adaptation failures in vertical rela- factors associated with the exchange. We test
tionships can also occur for reasons other than this prediction through a switching regression
hold-up (or concerns about hold-up). Even when model of procurement performance, estimated
there is no incentive conflict, bounded rationality with data on the procurement arrangements
can cause the parties to an economic relationship to used by Ford Motor Company and Chrysler
fail to recognize profound changes in the economic Corporation for all their major components. Our
environment, or generate a coordinated response results show that performance differences across
to such changes (Camerer and Knez, 1996, 1997; modes of procurement arise as a function of the
Foss, 2001; March and Simon, 1958). The theoret- match between adaptive capacity and adaptation
ical challenge is to analyze these aspects of adap- requirements associated with the exchange, and
tation in addition to traditional hold-up concerns not only the match between governance form and
within a parsimonious and integrated framework. transaction hazards.
Along the lines of Williamson (1991a, 1991b)
we define the adaptive capacity of a vertical
relationship (within or across firm boundaries) as THEORETICAL BACKGROUND
the ability to generate coordinated and cooperative
responses across procuring and supplying units It is interesting to note that around the
to changes in exchange conditions. However, our time Ronald Coase was formulating his ideas
approach is distinctive from most prior empirical on transaction costs and their effects on
research in that in addition to the traditional focus coordination in markets and firms (Coase,
on cooperation as the key aspect of adaptation, 1937), Chester Barnard (1938) was emphasizing
we also emphasize responsiveness to change and the importance of adjustment processes in
coordination of responses among the parties. organizations. As with Coase, Barnard’s analysis
We draw upon some of the seminal research framed key contributions by later scholars
on organization design to analyze our broader (e.g., Simon, 1945; March and Simon, 1958;
conception of adaptation in procurement activities. Thompson, 1967; Lawrence and Lorsch, 1967a,
We assess the adaptive capacity of different modes 1967b), who saw the essence of organizational
of organizing procurement using the concepts of adaptation as the generation of integrated
differentiation and integration. In prior literature responses to changed circumstances. The followers
on organizations, these concepts have been used of Barnard, however, emphasized the importance
to formulate principles for designing subunits of information rather than incentives (Grant,
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
Adaptation in Vertical Relationships 417

1996; March and Simon, 1958; Simon, 1945; organization of firms, by applying these con-
Thompson, 1967). Furthermore, while Coase’s structs to the context of vertical relationships.
disciples focused on the boundary of the firm In developing our theory, we will argue that
by assessing factors that impacted the make-or- different modes of organizing vertical relation-
buy problem, those who followed Barnard focused ships—internal procurement, market procurement,
primarily on intra-organizational coordination. and alliances—vary systematically in the extent
In the decades that followed, research in the of differentiation and integration between supply-
tradition of Barnard rapidly accumulated on ing and procuring units. As a result, they vary
the design attributes of complex organizations in terms of their adaptive capacity: their capac-
comprising multiple, interdependent subunits that ity to respond in a coordinated and cooperative
enabled them to achieve coordinated adjustments manner to changes in exchange conditions. These
to changes in their environment (Daft, 2001; differences are reflected in performance differences
Galbraith, 1977; Nadler and Tushman, 1998). across modes of procurement that face differing
We develop and extend this tradition of research levels of adaptation pressures in the transaction and
on organizational adaptation initiated by Barnard task environments. Those instances in which the
to the inter-organizational context. We analyze the adaptive capacity of the procurement arrangement
adaptive capacity of vertical relationships in terms matches the adaptation pressures faced perform
of differentiation and integration (Dougherty, better than those without such a match.
2001; Ghoshal and Nohria, 1989; Lawrence and
Lorsch, 1967a, 1967b; Nohria and Ghoshal, 1994).
Differentiation refers to the differences across THE ADAPTIVE CAPACITY OF
organizational subunits that arise as a consequence VERTICAL RELATIONSHIPS
of their local adaptation to unit-specific tasks and
environments (Dougherty, 2001). Differentiation
at the subunit level increases the responsiveness In most prior research on the delineation of firm
of the aggregate organization (and hence its boundaries, scholars have studied two different
adaptiveness), as it creates organizational diversity. modes of organizing vertical relationships: firms
Differentiated and diverse organizational subunits can either ‘make’ (procure from an internal sup-
can recognize and engage in a wider search for plying unit within the firm) or ‘buy’ each compo-
new opportunities when environmental conditions nent (from an external supplier outside the firm)
change (Cohen and Levinthal, 1990; Ethiraj and necessary to complete their chosen product man-
Levinthal, 2004; Lawrence and Lorsch, 1967b; dates (Coase, 1937; Williamson, 1975). In recent
Rivkin and Siggelkow, 2003). Integration refers years, scholars have expanded this dichotomous
to the achievement of collaboration between choice to focus on other ‘hybrid’ forms of orga-
organizational subunits. It encompasses not only nization that are intermediate between make and
cooperation (alignment of interest) but also buy (Bradach and Eccles, 1989; Dyer and Singh,
coordination (alignment of actions) (Camerer 1998; Gulati, 1998; Helper et al., 2000; Poppo and
and Knez, 1996, 1997; Foss, 2001; Heath Zenger, 2002; Williamson, 1991a; Zaheer, 1995).
and Staudenmayer, 2000). Achieving integration In this study, in addition to make and buy, we focus
between interdependent organizational subunits is on vertical alliances (or ‘ally’), a hybrid form that
necessary in order to respond effectively to change indicates a relationship characterized by continuity
(Nadler and Tushman, 1998; Thompson, 1967; Van between two independent firms operating at suc-
de Ven and Walker, 1984). cessive stages in a vertical chain of production,
By analyzing organizational attributes that with both firms expecting the interaction to con-
emphasize responsiveness and coordination (such tinue into the future (Heide and John, 1990). As
as differentiation and integration) in vertical rela- opposed to arm’s-length exchanges, which tend to
tionships, we propose to complement the rich be on the open market, discrete, and short term,
body of research that has focused primarily on vertical alliances tend to have a long time horizon
the governance attributes of such relationships. or to be open ended (Ring and Van de Ven, 1992,
We also extend prior research that has used the 1994). Since the exchange partners are ultimately
differentiation and integration constructs primarily not under the same legal ownership structure,
to study the adaptive capacity of the internal however, the supplying and purchasing units retain
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
418 R. Gulati, P. R. Lawrence and P. Puranam

autonomy in decision making and rights over resid- (4) the goals of members (Lawrence and Lorsch,
ual returns (Grossman and Hart, 1986). 1967b; Dougherty, 2001).
Our unit of analysis for this study is the In vertical relationships, supplying units are
vertical relationship that a firm undertakes for likely to be more differentiated from procuring
the procurement of a component. We treat units if they do not belong to the same firm,
each relationship as akin to two interacting as there are limits on the extent to which
subunits of an organization: the procuring and organizational units within a firm can become
supplying units. The two units could be part differentiated from each other. An enduring pattern
of the same firm (internal procurement or of behavior in organizations is the tendency to
‘make’), or belong to different firms but are enforce conformity, treating all units alike so that,
tied together by ongoing exchange (vertical regardless of their task, they will tend to share
alliances or ‘ally’) or arm’s-length contracting a culture, business systems, and human resource
(market contracting, or ‘buy’). We propose policies. The pressures toward conformity emanate
that vertical relationships are characterized by from several sources: (1) inter-unit rivalry, driving
varying levels of adaptive capacity as indicated a desire to be treated the same as everyone
by the associated levels of differentiation and else (Bradach and Eccles, 1989); (2) the physical
integration between the procuring and supplying and administrative proximity of units, facilitating
unit. The adaptive capacity of the relationship social comparison processes (Zenger and Hesterly,
impacts its performance, conditional on contextual 1997); (3) the need to facilitate career paths across
attributes associated with the exchange. We first units; and (4) the need to simplify the management
describe how different modes of organizing tasks facing corporate executives responsible for
vertical relationships—make, buy, ally—differ multiple units. In addition to conformity pressures,
from each other in the extent of integration and the career advancement systems in hierarchies,
differentiation, and then discuss the consequence which favor generalists over specialists, can limit
of these differences for the performance of the the degree of differentiation possible. In contrast,
vertical relationship. supplying units outside the firm are unlikely to
face pressures toward conformity with each other,
though they may face pressures to conform to
Differentiation in vertical relationships
other units within their own firms. We therefore
Differentiation is the ‘state of segmentation of expect that in vertical relationships the extent
the organizational system into subsystems, each to which procuring and supplying units are
of which tends to develop particular attributes organizationally differentiated from each other
in relation to the requirements posed by its varies with the fact of their joint memberships
relevant external environment’ (Lawrence and in a firm. When they belong to different firms,
Lorsch, 1967b: 4). It refers to the degree to which we should expect greater differentiation between
organizational units have developed distinctive them than when they are in the same firm. We
structural characteristics and their members predict:
have made behavioral accommodations to their
environment. It thus captures organizational Hypothesis 1: Supplying units will be more
differences across the procuring and supplying differentiated from procuring units in market
organizational subunits as a consequence of procurement and vertical alliances, than in
specialization and local adaptation, and it internal procurement.
results in organizational diversity. The concept
encompasses not only the differentiation of formal
Integration in vertical relationships
structure and accompanying specialization but also
differentiation in the behavioral and attitudinal Integration is the ‘quality of the state of
attributes of members of units (Lawrence and collaboration that exists among departments that
Lorsch, 1967a, 1967b). The key dimensions along are required to achieve unity of effort by the
which the differentiation of subunits can be demands of the environment’ (Lawrence and
assessed include differences in (1) the degree of Lorsch, 1967a: 11). While traditionally applied
formal structure, (2) the interpersonal orientation to departments within a firm, the notion of
of members, (3) the time horizon of members, and integration can also be used to understand
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
Adaptation in Vertical Relationships 419

relationships between organizational units from can be a key constraint on successful coor-
different firms. Integration not only requires the dination on an efficient equilibrium (Camerer
alignment of interests (cooperation), but also and Knez, 1997; Gulati et al., 1994; Knez and
the alignment of actions (coordination). The Camerer, 1994, 2000; Van Huyck et al., 1990,
distinction between cooperation and coordination 1991).
is seldom maintained in organizational research. Behavioral economists have also modeled
This is despite periodic recognition by scholars coordination problems where the agents are
of important differences between the two (Grant, unaware of how their actions are interdependent,
1996; Heath and Staudenmayer, 2000; Jacobides, but discover them through an iterative, bounded
2005; Kogut and Zander, 1996; Simon, 1991). rational learning process (Camerer, 2003). The
We explain this difference in some detail organizational literature on adaptation on rugged
below in order to support the point that landscapes (Kauffman, 1993) addresses similar
integration encompasses both cooperation and problems. Myopic agents discover the true
coordination. nature of their interdependence through search
processes of varying degrees of intelligence
(Ethiraj and Levinthal, 2004; Gavetti and
Integration as cooperation and coordination Levinthal, 2000; Levinthal and Warglien, 1999;
Rivkin and Siggelkow, 2003; Siggelkow and
Problems of cooperation arise from conflicts of Levinthal, 2003). While formal analysis of
interest. Under assumptions of self-interest, or its coordination is relatively new in the economics and
stronger forms (such as opportunism), collectively organizational literature, classical discussions of
beneficial outcomes fail to arise due to actions interdependence and coordination in organization
motivated by the private benefits to individuals. theory were closely linked to the problem of
The canonical problem is the famous prisoner’s creating knowledge about others’ actions and
dilemma. Problems of hold-up, agency, and the interdependence of actions (e.g., March and
tragedy of the commons are all variants on the Simon, 1958; Thompson, 1967). In this literature,
prisoner’s dilemma (Camerer and Knez, 1996, organizing to achieve coordination relied on three
1997; Foss, 2001; Heath and Staudenmayer, 2000). broad categories of mechanisms: programming,
In essence, the problem of cooperation is a hierarchy, and feedback—each of which served
problem of motivation. It is resolved by aligning to enhance the predictability of other’s actions,
interests through formal mechanisms such as and to increase knowledge about how actions
contracting (where possible) (Williamson, 1975), are interdependent (Galbraith, 1977; Nadler and
common ownership of assets (Grossman and Tushman, 1998; Thompson, 1967; Tushman and
Hart, 1986; Hart, 1995), monitoring, sanctions Nadler, 1978).
(Williamson, 1985), and the prospect of future In sum, coordination problems refer to the dif-
interactions (Baker et al., 2002; Heide and Miner, ficulties of aligning actions. They can persist
1992). Informal mechanisms such as identification even when interests are aligned, i.e., when coop-
and embeddedness may also serve to align eration is achieved. Put more strongly, incen-
interests (Granovetter, 1985; Gulati, 1995a, 1995b; tives, sanctions, monitoring, rewards, and punish-
Gulati and Sytch, 2005; Kogut and Zander, ments can help to achieve cooperation but are
1996). not sufficient to achieve coordination (Gulati and
In contrast, coordination problems arise due Singh, 1998). This is because cooperation prob-
to the lack of shared and accurate knowledge lems are rooted in motivation, whereas coordi-
about the decision rules that others are likely to nation problems arise due to the cognitive lim-
use and how one’s own actions are interdepen- itations of individuals that deny them compre-
dent with those of others (Geanakoplos, 1992; hensive knowledge of how others will behave
Malmgren, 1961; Milgrom and Roberts, 1992; in situations of interdependence, and how they are
Thompson, 1967). The experimental economics interdependent with others. Therefore, the achieve-
literature on ‘weakest link’ games illustrates ment of integration—‘unity of effort’ in Lawrence
coordination failures due to lack of knowl- and Lorsch’s terms (1967a, 1967b)—requires the
edge of how others will act. These games resolution of both cooperation and coordination
show that uncertainty about others’ rationality problems.
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
420 R. Gulati, P. R. Lawrence and P. Puranam

Integration in make, ally and buy is important to be informed of others’ actions on an


ongoing basis, or when the nature of interdepen-
In this section, we will argue that the extent of dence must be discovered in an iterative fashion,
integration between procuring and supplying units then mechanisms that provide feedback (such as
varies systematically across different modes of co-location and teams) enable mutual adjustment
procurement, as these modes differ in the mecha- on an ongoing basis (Thompson, 1967; Van de Ven
nisms available to generate cooperation and coor- and Delbecq, 1974).
dination. In addition to the formal mechanisms of coor-
Cooperation between organizational units can dination, a number of elements of informal orga-
arise when there are appropriate formal and infor- nization, such as shared experience, culture, lead-
mal incentives. For instance, the use of bonuses ership, norms, and precedent increase confidence
tied to firm-level profits can create incentives for about how others will behave and how one should
cooperative behavior across departments (Gupta behave in a given situation, and so enable coor-
and Govindarajan, 1986; Kretschmer and Puranam, dination. The accumulation of shared experience
2004). Cooperation can also arise through pro- and continuity of association is likely to be strong
cesses of identification, which infuse members of within firms, as its boundaries dictate who interacts
organizational subunits with a willingness to coop- with whom on a regular basis and often imply spa-
erate and exert effort for the goals of the aggre- tial collocation. Thus, co-membership within a firm
gate organization (Barnard, 1938; Ghoshal and can lead to the creation of shared understanding of
Moran, 1996; Lawrence and Lorsch, 1967b). In the the task environment and the interdependence it
context of vertical relationships, transaction cost embodies (Weick, 1993, 1995) as well as shared
economists have argued that cooperation between values and norms that serve to make the actions of
procuring and supplying units is likely to be higher others more predictable (Kogut and Zander, 1996).
when they both belong to the same firm. Within Such formal and informal mechanisms that aid
a firm, formal mechanisms such as authority and coordination are typically unavailable in arm’s-
incentives influence cooperation between organi- length relationships characteristic of market pro-
zational units, aided by the continuity of associ- curement. Without common ownership, the design
ation that common membership in a firm entails and implementation of coordination mechanisms to
(Williamson, 1985). link the procuring and supplying units can involve
The quality of coordination between procuring costly and time-consuming negotiations even in
and supplier units is also expected to be superior the absence of opportunism (Conner and Praha-
when they belong to the same firm. While gover- lad, 1996; Hart, 1995). The low expected fre-
nance is often construed as a set of mechanisms quency of future exchanges in arm’s-length con-
that facilitate cooperation (such as fiat, sanctions, tracting may also make it harder to amortize the
and monitoring), it also represents a collection fixed costs of setting up such coordination struc-
of coordination mechanisms (Gulati and Singh, tures (Dyer and Singh, 1998; Helper et al., 2000).
1998). Within firms, coordination between units The brevity of the relationship also implies a
is aided by the possibility of centralized decision lack of time for partners to learn one another’s
making and the authority to design and use modes ways of doing business and develop multiple com-
of coordination such as programming, hierarchy, munication links or shared norms, values and
and feedback (March and Simon, 1958; Thompson, beliefs. Further, differentiation itself may act as an
1967; Galbraith, 1977). Programming involves impediment to integration (Lawrence and Lorsch,
prior agreement on what actions must be taken and 1967a, 1967b). Differentiated organizational units
when (e.g., standards, schedules), and therefore that have cognitive and emotive differences (and
enables coordination by enhancing the predictabil- therefore, unknown differences in decision rules
ity of others’ actions. When programming proves and understanding of interdependence) may find it
insufficient, hierarchical elements such as a single harder to achieve coordination than undifferenti-
source of authority and centralized decision mak- ated units (Dougherty, 2001). As we have argued
ing can enable coordination by dedicating individ- earlier (Hypothesis 1), external procurement is
uals to the task of coordination, and allowing them characterized by higher levels of differentiation,
to be informed about and even decide how differ- and so may face greater challenges in achieving
ent interdependent actors should behave. When it integration. These factors conspire to make it hard
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
Adaptation in Vertical Relationships 421

to achieve the same degree of close coordination Hypothesis 2: Supplying units will be more
between procuring and supplying units in market integrated with procuring units in internal
procurement as in internal procurement. procurement and vertical alliances, than in
Vertical alliances can approximate some of market procurement.
the features of internal procurement in terms of
coordination and cooperation. Long-term alliances We can summarize the relationships between the
can generate a state of cooperation between three modes of organizing vertical relationships
partners due to the ‘shadow of the future’ as follows: Internal procurement is characterized
(Axelrod, 1984). With each partner anticipating by weak differentiation and strong integration
doing business with the other well into the between procuring and supplying units. Market
future, cooperation between them is more likely. procurement is characterized by weak integration
Each sees the benefits from future interactions and strong differentiation between procuring
as outweighing the immediate pay-offs from non- and supplying units. Vertical alliances may
cooperative behavior and thus may choose to provide more balanced levels of integration and
cooperate (Baker et al., 2002). The influence of differentiation. This is because vertical alliances
such a time horizon on cooperative behavior provide more integration than market procurement
has been observed in a variety of settings and more differentiation than internal procurement
ranging from laboratory experiments (Murnighan (see Figure 1).
and Roth, 1983) to firm–union relationships (Das
and Teng, 1998). In addition to the assurance
effects that arise in repeated interactions, trust The adaptive benefits of integration and
between partners may also develop over time as a differentiation in vertical relationships
consequence of opportunities to share information We now turn to the effects of differentiation and
and learn about each partner’s proclivities toward integration in coping with the adaptation pressures
trustworthy behavior (Gulati, 1995a, 1995b, 1998). that arise in vertical relationships to procure dif-
While these forms of relational contracting may ferent kinds of components. We analyze two basic
provide collaborative effects weaker than those in categories of adaptation pressures: (a) changes
ownership, which has the advantages of absolute in the transaction environment for the compo-
authority and complete discretion to modify nent—due to fluctuations in demand, supply, or
incentives, they may nonetheless be significant. technology; and (b) the need for mutual adjustment
Alliances may also benefit from mechanisms in the task environment associated with the com-
of coordination unavailable in market procure- ponent—due to strong interdependencies between
ment (Bensaou and Venkatraman, 1995; Gulati the activities of the supplier and buyer. We argue
and Singh, 1998). Repeated interactions between below that, on the one hand, these two factors
partner firms may justify investments in mech- together influence the magnitude of adaptation
anisms of coordination, such as inter-firm orga- requirements in a given vertical exchange. On
nizational structures and information technology the other hand, the extent of differentiation and
integration (Zaheer and Venkatraman, 1994), and integration between supplying and procuring units
may also give rise to a superior capacity for coor-
dinating with each other through the formation of
Differentiation
inter-firm routines (Dyer and Singh, 1998). Such
routines embody knowledge about how coordi- Integration
nating agents will behave. Frequent and contin-
ued contact between the personnel of procuring
and supplying units may also enable the forma-
tion of shared representations of the task envi-
ronment, also enhancing coordination. Thus, inter-
nal procurement and vertical alliances have access
Make Ally Buy
to enablers of integration between units that are
unavailable in arm’s-length transactions. We there- Figure 1. Differentiation and integration in vertical
fore expect: relationships
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
422 R. Gulati, P. R. Lawrence and P. Puranam

impacts the adaptive capacity of the vertical rela- Using simulations of organizational adaptation on
tionship. The match between adaptive capacity rugged landscapes, several scholars have noted
and adaptation requirements influences the perfor- that internally differentiated organizational struc-
mance of the relationship. tures can benefit from parallel exploration (Rivkin
and Siggelkow, 2003; Ethiraj and Levinthal, 2004;
Effects of adaptation pressures in transaction Siggelkow and Levinthal, 2003). This is because
environment the search processes of differentiated organiza-
tional subunits are themselves likely to differ in
The transaction environment in vertical relation- terms of objectives, heuristics, and learning pro-
ships refers to the set of commercial contingencies cesses. The parallel operation of different search
(such as demand, supply, and technology con- processes by organizational subunits effectively
ditions) that influence the terms and content of expands the search scope of the parent organiza-
the transaction (Williamson, 1985, 1991a, 1991b). tion.
Adaptation pressures arise in the transaction envi- Through requisite variety and parallelism,
ronment when these attributes of the transaction differentiation creates adaptive capacity in vertical
change. We define ‘transaction instability’ as the relationships by making them sensitive to changes
extent and rate of change in demand and technol- in the transaction environment. This capacity
ogy relevant to a particular transaction.2 For the to sense and respond is valuable when the
vertical relationship to continue in a fruitful man- transaction environment is unstable (Dess and
ner, such changes must first of all be recognized, Beard, 1984; Duncan, 1972; Mintzberg, 1979).
and then adapted to. Ambiguity and lack of the Transaction instability can adversely affect the
information about changes in the transaction envi- performance of vertical relationships, though the
ronment may make responsiveness difficult (Daft magnitude of the effect will depend on the
and Lengel, 1986). capacity of the relationship to adapt to transaction
Differentiation between the supplying and instability. Under the principle of ‘fit’ between the
procuring units contributes to the adaptive adaptive capacity of a vertical relationship and the
capacity of a vertical relationship under conditions pressures towards adaptation it faces, we expect
of transaction instability by enhancing its
that the performance of modes of procurement
responsiveness to such changes in two ways.
characterized by a low degree of differentiation
First, differentiation can help create ‘requisite
between procuring and supplying units is likely
variety’ (Ashby, 1968), as a collection of
to be most adversely affected by transaction
subunits of an organization that are diverse in
instability. Since internal procurement offers the
terms of organizational attributes is more likely
least scope for differentiation between procurer
to include at least one subunit that closely
and supplier (Hypothesis 1), its performance
matches environmental contingencies (Lawrence
should be significantly depressed relative to
and Lorsch, 1967a, 1967b). Cohen and Levinthal
other modes of procurement under conditions of
in their discussion of organizational absorptive
transaction instability. We therefore expect:
capacity make a similar point: under conditions
of rapid and uncertain change, they claim that it is
Hypothesis 3: Transaction instability has more
best for the organization to ‘expose a fairly broad
adverse effects on the performance of internal
range of ‘receptors’ to the environment’ (Cohen
procurement than on the performance of market
and Levinthal, 1990: 132).
Second, differentiation can enable parallel and procurement and vertical alliances.
therefore broad-ranging search for new oppor-
tunities that emerge due to changed conditions. Effects of adaptation pressures in task
environment
2
Instability is distinct from complexity, which refers to the The task environment in vertical relationships
heterogeneity or diversity in key exogenous characteristics
relevant to an organizational unit (Thompson, 1967; Lawrence refers to the division of labor across the value chain
and Lorsch, 1967a, 1967b). Instability and complexity together and the ongoing pattern of interactions between
form key dimensions of uncertainty as conceptualized by upstream and downstream activities (Bensaou and
organization theorists (Daft, 2001). Given our focus on
adaptation, we restrict our attention to instability, as complexity Venkatraman, 1995; Gulati and Singh, 1998).
is a static aspect of the organizational environment. Interdependence across organizational subunits
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
Adaptation in Vertical Relationships 423

is an important source of adaptation pressures interdependence requires continuous adaptation in


within the task environment (Van de Ven and the vertical relationships as both parties engage in
Delbecq, 1974). Two activities may be said to joint problem solving (Iansiti, 1998; Monteverde,
be interdependent when the value of performing 1995). Integration between units enables them
one activity depends on how the second to manage reciprocal interdependence effectively
activity is performed (Milgrom and Roberts, (Thompson, 1967; Lawrence and Lorsch, 1967a,
1990, 1995; Thompson, 1967). In Thompson’s 1967b). Formal mechanisms such as incentives
classic typology, the nature of interdependence and information-processing structures, and infor-
is relatively well known in situations he referred mal elements such as identification and culture,
to as ‘pooled’ and ‘sequential’ interdependence. ensure that adaptation by the procuring and sup-
Interdependence is ‘pooled’ when tasks depend plying unit takes place in a cooperative and coor-
on each other in a simple additive manner; each dinated manner. We therefore expect the perfor-
task renders a discrete contribution to the whole, mance of procurement modes that are character-
and each is supported by the whole (Thompson, ized by low degrees of integration to be most
1967: 54, 64). Interdependence is ‘sequential’ adversely affected by task interdependence. Since
when the outputs of one task form the inputs of the market procurement has the least capacity for
other. Achieving maximum combined value across achieving integration between supplier and pro-
activities in these two cases requires that each task curer (Hypothesis 2), we expect:
be performed essentially independently (but in the
proper sequence) as well as it can be. Hypothesis 4: Reciprocal task interdependence
The situation is more complicated when the has more adverse effects on the performance of
true nature of interdependence between tasks is market procurement than on the performance of
unknown ex ante, or if ongoing communication internal procurement or vertical alliances.
is necessary to create awareness about others’
actions. Thompson referred to such situations Joint effects of adaptation pressures in transaction
as ‘reciprocal’ interdependence. In this case,
and task environment
the nature of interdependence implies a state
of continuous adaptation between units as Our last hypothesis pertains to the joint effects
ongoing decision making about task allocation of transaction instability and task interdependence
(i.e., planning) and continuous communication on the performance of vertical relationships. We
(i.e., mutual adjustment) is required (Thompson, expect that task interdependence and transaction
1967: 54–55, 64). In addition to coordination instability have superadditive effects on the
problems, reciprocal interdependence can also need for adaptation in vertical relationships—put
create significant cooperation problems because differently, we expect interdependence to magnify
of the dangers of free-riding (Petersen, 1992; the effect of instability on the need for
Wageman and Baker, 1997). When several adaptation and vice versa. Transaction instability
individuals must contribute to a task, but it is requires adaptation through search for solutions
hard to verify their marginal contributions, then to the contractual difficulties posed by changes
collective under-investment of effort may occur in technology or market conditions. However,
(Alchian and Demsetz, 1972; Holmstrom, 1982). interdependence imposes constraints on that
Thus, reciprocal task interdependence can create search process, as successful adoption of the
significant cooperation and coordination problems. new solution will require coordinated action by
In vertical relationships, reciprocal interdepen- procurer and supplier. Therefore, interdependence
dence can arise when the design and production of makes adaptation to instability more difficult. In
the procured item require significant levels of joint the absence of interdependence, the search for
activity by the buyer and supplier. This can involve and adoption of new solutions is a unilateral
extensive interactions between the two for the sup- affair. Conversely, task interdependence requires
plier to understand and meet the specific require- ongoing coordination and mutual adjustment
ments of the buyer, as well as ongoing interac- between procurer and supplier units as they
tions as the supplier fulfills the procurement order. engage in their respective activities. Instability
Unlike the case when designs can be ‘tossed over in transaction conditions magnifies the extent of
the wall’ from the buyer to the supplier, reciprocal mutual adjustment required, as the procurer and
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
424 R. Gulati, P. R. Lawrence and P. Puranam

supplier need to adapt not only to the consequences be less adverse than that on other modes of
of each other’s ordinary activities due to procurement.
interdependence, but also extraordinary changes
due to instability. In the absence of instability,
mutual adjustment due to interdependence is a METHODS
‘routine’ affair (Nelson and Winter, 1982).
There are important performance consequences Sample and data collection
of the superadditive joint effects of transaction
instability and task interdependence. Modes of pro- We utilize a survey of lead buyers of a variety
curement that are able to adapt in some degree to of component areas at the Ford Motor Company
both instability and interdependence suffer lower and at the Chrysler Corporation conducted in
performance penalties from their joint effects, 1995. Drawing on a previous study of the
compared to modes that specialize in adaptation automobile sector (Monteverde and Teece, 1982)
to any one. This suggests the existence of comple- and our discussions with informants in the
mentarities between differentiation and integration automobile industry, we developed a list of 120
when there are significant adaptation pressures in components that go into most automobiles. The
both the task and transaction environment. For comprehensiveness of this list was verified with
instance, under conditions of high task interde- several executives in the industry and was also
pendence and transaction instability, neither differ- compared against component lists used by the
entiation nor integration alone provides adequate firms to monitor their own parts quality. In-depth
adaptive capacity. Instead, some combination of interviews with managers at Ford Motor Company
the two is required. Recent studies using agent- and Chrysler Corporation preceded the design of
based simulation models (Rivkin and Siggelkow, the questionnaire and influenced many of the items
2003; Siggelkow and Levinthal, 2003) also high- included. We conducted a total of 37 interviews (16
light the complementarities between organizational at Chrysler; 21 at Ford). We ensured that we spoke
mechanisms that enable parallel search (such as a with managers responsible for both external and
differentiated organizational subunits engaged in internal sourcing. These included individuals in
parallel search processes) and the coordination of purchasing, quality control, platform management,
interactions between agents engaged in parallel and engineering operations. The initial interviews
search (for instance through an integrated evalu- were exploratory and open ended but focused on
ation of the alternatives they generate). the characteristics of each individual’s particular
The unique organizational position occupied component, the type of sourcing arrangement and
by vertical alliances arises from their ability supplier used, its relative performance, and the
to generate greater differentiation than internal pros and cons of alternative sourcing arrangements
procurement and greater integration than market for that component. In later interviews, we
procurement (Hypotheses 1 and 2). Thus, unlike sought clarifications on key constructs for
internal procurement or market procurement, this study, including transaction instability, task
the adaptive capacity of vertical alliances interdependence, differentiation, integration, and
is evenly based on both differentiation and performance.
integration, whereas the adaptive capacity of The survey instrument was designed on the basis
internal procurement is based primarily on of these interviews and items from prior studies
integration, and that of market procurement on vertical relationships. The survey was thor-
is based primarily on differentiation. This oughly pretested with several groups of senior
suggests that vertical alliances will have superior managers at the participating companies to remove
ambiguities and examine the face validity of our
adaptive capacity compared to internal or
measures. Three groups of five executives each
market procurement, when both instability and
at the two companies went through the survey
interdependence are present. We therefore predict:
together to identify questions that were unclear or
subject to multiple interpretations, revealed sensi-
Hypothesis 5: The joint effects of transaction tive information, were difficult to answer, or were
instability and reciprocal task interdependence subject to social desirability bias. We incorpo-
on the performance of vertical alliances will rated the detailed feedback from these groups and
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
Adaptation in Vertical Relationships 425

then sought additional input on the revised instru- two variables (Siegel, 1956). The results of this test
ment from them to make additional changes. To indicate that sample selection bias is not an issue
reduce response bias, we also scattered questions with these data.
measuring each construct across the survey and
used multiple response formats.
Measures
For each component, senior managers at Ford
and Chrysler provided us with the names of indi- Each respondent was asked to answer some general
viduals with oversight over the sourcing of that questions about the exchange conditions relevant
component. We mailed our survey to these individ- to his or her component. The respondent then iden-
uals.3 Each survey respondent provided data on the tified the two principal suppliers of that component
component he or she was in charge of sourcing, as and answered a detailed set of identical questions
well as data on the two largest suppliers (or one, if about each of them. We used multi-item forma-
only one existed) for that component. Unlike prior tive scales for most of our constructs. The items
studies that aggregate all transactions relevant to a were based on a survey of the literature as well as
particular component (e.g., Monteverde and Teece, fieldwork and the pretests. The key variables used
1982), our analysis is truly at the transaction level. in the analysis are reported in Table 1, along with
We ensured that each survey respondent was the details of the items used to construct them.
expert for a given component by verifying his or
her expert status with the controller’s office in each
Procurement mode
company. Our cover letter to respondents indicated
that they had been identified as an expert on the The procurement mode is the specific organiza-
acquisition of a given component and asked for the tional arrangement used to procure a component.
return of the uncompleted survey and a nomination Respondents identified each of two primary sup-
of an expert if this were not the case. ply relationships for the component as falling into
Survey implementation took several standard one of three categories defined in the question-
steps to ensure a good response rate. Sixty-four naire: (a) purchasing arrangement with external
executives responded from Ford, and 67 executives suppliers characterized by relatively shorter-term
responded from Chrysler, representing response contracts and competitive bidding (market pro-
rates of 53 percent and 56 percent, respectively, curement); (b) purchasing arrangement with exter-
and a total response rate of 55 percent. We obtained nal supplier characterized by relatively longer-
data usable for this study on 222 procurement term or open-ended contracts (vertical alliance);
relationships, though data limitations reduced the and (c) purchasing arrangement with an internal
effective number of observations for some multi- division of their company (internal procurement).
variate analyses. We checked for non-response bias The response to this question was corroborated
by comparing the characteristics of the components with two other survey items in which respondents
for which we received responses against those for indicated the percentage of the given component
which we did not receive a response. For each sourced through each of the three types of arrange-
company, we assessed whether the components in ments, and the expected duration of each relation-
our sample differed significantly from those which ship. Of the 222 exchanges in our sample, 21 were
were not in our sample, on two key characteristics organized as internal procurement, 132 were orga-
of components identified in prior research: type nized as vertical alliances, and 69 were organized
of sourcing and engineering complexity. We relied as market procurement.
on Monteverde and Teece’s (1982) ratings of the
primary types of sourcing of all components in
Differentiation
automobiles and ratings of their engineering com-
plexity as a basis for this comparison. We used the Eight survey items were used to measure the
Kolmogorov–Smirnov two-sample test to assess degree of differentiation of the supplier of a
the possibility of differences in the distribution of component vis-à-vis the procurer. The dimensions
components in and outside the sample across these for this construct capture both structural and
behavioral elements and measure the difference
3
Respondents were distinct from the senior managers who between supplier and procurer organizations in
helped in pretesting the survey. terms of speed of decision making, flexibility,
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
426 R. Gulati, P. R. Lawrence and P. Puranam
Table 1. Key constructs

Construct Items

Differentiation Difference in the scores assigned to procurer and supplier on following organizational
attributes:
1. Decision making (1 = quick, 7 = slow)
2. Culture (1 = rigid, 7 = flexible)
3. Information systems (1 = clear, 7 = complicated)
4. Time orientation (1 = long term, 7 = short term)
5. Style (1 = informal, 7 = formal)
6. Procedures (1 = bureaucratic, 7 = streamlined)
7. Employee benefits (1 = generous, 7 = limited)
8. Pay scales (1 = high, 7 = low)
Integration 1. This supplier has adapted its organization and management methods to work effectively
with your organization (1 = strongly disagree, 7 = strongly agree)
2. During the past year, how often were there significant disagreements between your business
unit and this supplier? (1 = very rarely, 7 = very frequently) [reverse coded]
3. How easy are the negotiations between your business unit and this supplier over sharing the
burden of cost when your business unit requests engineering changes? (1 = very easy,
7 = very difficult) [reverse coded]
4. How easy are the negotiations between your business unit and this supplier over sharing the
burden of cost when the supplier’s raw material costs increase (1 = very easy, 7 = very
difficult) [reverse coded]
5. Problems that arise in the course of this relationship are treated as joint rather than
individual responsibilities (1 = strongly disagree, 7 = strongly agree)
Reciprocal task Please indicate your opinion about the nature of the component (Scale: 1 = strongly disagree,
interdependence 7 = strongly agree)
1. Its design requires contributions from both parties
2. Its production requires ongoing contributions from both parties
3. It takes significant amount of time and effort to understand your company’s specific
requirements for this component
4. A significant amount of engineering effort is required in designing and developing this
component
5. Producing this component generates specialized expertise in the producer
Transaction Please indicate your opinion about the nature of the component (Scale: 1 = strongly disagree,
instability 7 = strongly agree)
1. Significant future technological improvements are expected in its design
2. There is significant unpredictability or technological shifts in its production process
3. Significant fluctuations are expected in its monthly volume requirements
4. There is significant uncertainty in its annual volume estimates
Performance of Your opinion about the attractiveness of this supplier compared to the best alternative supplier
vertical for this component
relationship 1. Price competitive (Scale: 1 = much less attractive than alternative, 7 = much more attractive
than alternative)
2. Support and services
3. Flexibility in production
4. Product quality
5. Product innovations
6. Overall performance

information systems, time horizon, formalization, Integration


bureaucratization, employee benefits, and pay
scales (Lawrence and Lorsch, 1967a, 1967b). The Five survey items captured the degree to which
Cronbach alpha measure for reliability for this a state of cooperation and coordination existed
construct is satisfactory (0.78). Confirmatory factor between the supplying and procuring unit for each
analysis yielded an adjusted goodness of fit index component and were used to compute a single
of 0.94. scale for integration (Lawrence and Lorsch, 1967a,
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
Adaptation in Vertical Relationships 427

1967b). The Cronbach alpha measure of reliabil- Control variables


ity for this construct was 0.72, and the adjusted
goodness of fit index from confirmatory factor Several control variables that might impact the
analysis was 0.98. dependent and independent variables were used
in the analysis. First, we controlled for assembler
differences by including a dummy variable to dif-
Transaction instability ferentiate Ford from Chrysler. Second, we limited
informant bias by including a variable to control
The instability in exchange conditions associated for the informant’s experience with the supplier
with each component was broadly assessed in (Kumar et al., 1993; Phillips, 1981). This was
terms of demand and technological developments. measured as the logarithm of the number of months
These encompass measures of volume uncertainty that the respondent had personally dealt with the
and technological uncertainty (Heide and John, supplier. Third, we included a measure of the dura-
1990; Walker and Weber, 1984, 1987). To con- tion of the procuring relationship between the pro-
struct the scale, we used four items. The reliability curer and supplier (Kotabe et al., 2003). This was
of the scale was satisfactory (alpha = 0.73) and the measured as the logarithm of the number of years
adjusted goodness of fit index from confirmatory the assembler has purchased the component from
factor analysis was 0.99. the supplier. Fourth, we controlled for supplier
and buyer asset specificity, which are important
alternative explanations from the transactions cost
Reciprocal task interdependence perspective. These variables were measured using
single items, in which the respondent indicated
We used a scale constructed from five items agreement with the following assertions: ‘This sup-
to measure the nature of task interdependence plier has made significant investments in terms
between procurer and possible supplier for each of equipment, facilities, and engineering designed
component. The items assessed the degree to specifically to meet the buyer’s supply require-
which simultaneous contributions from supplier ment for the component’ (supplier specificity) and
and procurer are required to design and produce ‘Your company has made significant investments
the component, as well as the need for extensive in tooling and equipment that are specific to your
interactions between the two for the supplier to relationship with the supplier’ (buyer specificity).
understand and meet the specific requirements of Finally, we controlled for the volume of transac-
the buyer (Thompson, 1967). The scale constructed tions for the component, as well as across all com-
from these items had satisfactory reliability (alpha ponents between the supplier and assembler firm.
= 0.71), and the adjusted goodness of fit index These were categorical measures of the annual
from confirmatory factor analysis was 0.97. dollar value of purchases from a supplier for the
focal exchange and from all exchanges between
the buyer and supplier, respectively. The bound-
Performance of vertical relationship
aries of the qualitative categories are less than
Objective data on exchange performance is con- $10 million, $50 million, $100 million, or more
sidered confidential and is hard to collect. As a than $100 million.
result, we used items capturing multiple facets of
the satisfaction of the procurers with the supplier
Analysis techniques
in comparison with alternative suppliers. While we
recognize that the satisfaction of the procurer with Hypotheses 1 and 2 predict differences in differ-
the supplier is not identical to exchange perfor- entiation and integration across the three modes
mance, we expect that it should be strongly corre- of procurement. We therefore used OLS regression
lated with it. We used six measures rating supplier models to test them. To test Hypotheses 3, 4, and 5,
performance along the dimensions of price, inno- we need to assess the relative impact of transaction
vativeness, flexibility, and quality. The Cronbach instability, task interdependence, and their joint
alpha for this scale was 0.89, and the adjusted effect on the performance of different modes of
goodness of fit index from confirmatory factor procurement. Simply regressing the performance
analysis is 0.91. of each procurement mode on indicator variables
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
428 R. Gulati, P. R. Lawrence and P. Puranam

that classified that procurement relationship into only correlated 0.22. Our interview data suggest
make, buy, and ally, along with interaction terms that in the automotive industry suppliers are
with instability and interdependence, would not be more likely to make specific investments than
appropriate. Unobserved features of the exchange assemblers.
(such as component, supplier, or procurer charac- Table 3 reports results from OLS models in
teristics) could simultaneously influence the choice which the dependent variables are the extent of
of procurement mode as well as performance out- differentiation and integration between procuring
comes (Hamilton and Nickerson, 2003; Shaver, and supplying units. For the specification in which
1998). It would then be difficult to draw valid con- differentiation is the dependent variable (column
clusions about the effect of instability and interde- 1), only 193 observations were available. We used
pendence on the performance of the mode of pro- robust standard errors to calculate t-statistics in
curement. We therefore used a switching regres- order to minimize the effect of heteroscedastic-
sion model that attempts to account for possibly ity. We tested Hypotheses 1 and 2 by introduc-
endogenous choices of procurement modes. This ing dummy variables for the mode by which the
model is estimated in two stages. First, a multi- procuring relationship was organized. We con-
nomial logit model is used to explain modes of trolled for assembler (Ford or Chrysler), buyer
procurement. The estimates from this model are experience with supplier, length of procuring rela-
used to calculate a non-selection hazard into each tionship, and component and total volume of pro-
mode of procurement for each observation, which curement. Both models are significant, with R 2 of
reflects the effect of unobservable variables that 12 percent and 8 percent. Examining the coeffi-
influence the procurement mode decision. Second, cients in column 1, we find that vertical alliances
we estimate separate OLS regressions for subsam- and market procurement relationships are char-
ples of observations on each procurement mode, acterized by greater differentiation than internal
in which we include the non-selection hazard as a
procurement relationships (reference category). We
control variable. By its inclusion, the non-selection
thus conclude that Hypothesis 1 is strongly sup-
hazard controls for unobservable features of the
ported. Vertical alliances and market procurement
relationships that might simultaneously affect the
do not appear to differ significantly in differen-
choice of mode and performance (Gulati and Nick-
tiation. In column 2, the dependent variable is
erson, 2004; Poppo and Zenger, 1998; Shaver,
integration and the reference category is mar-
1998).
ket procurement. We find evidence in favor of
Hypothesis 2, as internal procurement and verti-
RESULTS cal alliances appear to be characterized by signifi-
cantly higher levels of integration between procur-
Table 2 reports the summary statistics and pair- ing and supplying units than market procurement.
wise correlations between variables used in our Thus, Hypothesis 2 is also supported. The coef-
analysis. The largest correlation between two ficient of internal procurement is larger and sta-
independent variables is 0.66 (between component tistically different from that of vertical alliances.
procurement volume and total procurement Thus, vertical alliances appear to have differentia-
volume). Collinearity therefore does not appear tion levels comparable to market procurement, and
to be a significant concern. However, we integration levels lower than internal procurement.
calculated the variation inflation factors for all Among the control variables, total volume of pro-
estimated models as a precaution, and these curement and the length of respondents’ business
were well within acceptable limits. Several pair- association with the supplier (buyer history) have
wise correlations are significant at the 1 percent negative effects on differentiation. This may be due
level. For instance, integration is strongly to convergence in organizational elements across
correlated with relationship performance. It is also buyer and supplier due to extensive and lengthy
noteworthy that the correlations between reciprocal interactions. Procurement history has a negative
interdependence and supplier and buyer specificity effect on integration. This may indicate the con-
are small (0.13 and 0.11), lending support to straining effects of ties. Since tie duration is not
our arguments that these are distinct constructs. the focus of our analysis, we defer further investi-
Supplier and buyer specificity themselves are gation of these results to future research.
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
Table 2. Descriptive statistics

Variable Obs. Mean S.D. Min. Max. 1 2 3 4 5 6 7 8 9 10 11 12 13

1 Differentiation 193 1.06 0.68 0.00 4.38 1


2 Integration 222 −0.18 1.39 −5.00 7.00 −0.16 1
3 Relationship 219 4.81 1.00 1.67 7.00 −0.06 0.25∗ 1

Copyright  2005 John Wiley & Sons, Ltd.


performance
4 Transaction 222 0.00 0.99 −2.36 3.14 −0.18∗ 0.02 −0.06 1
instability ∼
5 Reciprocal 222 0.00 0.80 −3.10 1.50 −0.23∗ −0.00 0.07 0.31∗ 1
interdependence

6 Interdependence × 222 0.27 0.85 −2.13 4.71 0.02 0.01 0.14 0.28∗ −0.16 1
instability
7 Supplier asset 222 5.70 1.10 2.00 7.00 −0.15 0.11 0.28∗ 0.11 0.13 0.06 1
specificity
8 Buyer asset 222 4.74 1.68 1.00 7.00 0.03 0.01 0.00 0.13 0.11 −0.05 0.22∗ 1
specificity
9 Procurement history 222 2.45 0.77 0.00 4.32 −0.10 −0.17 −0.13 0.04 −0.11 0.04 −0.03 0.06 1
[ln(year)]
10 Buyer history 222 3.05 0.83 1.00 5.48 −0.14 −0.08 0.19∗ 0.13 0.06 0.09 0.11 0.11 0.11 1
[ln(months)]
11 Component 222 2.60 1.05 1.00 4.00 −0.08 0.04 −0.11 0.12 0.13 −0.03 0.03 0.11 0.21∗ 0 1
procurement
volume
12 Total procurement 222 3.21 1.00 1.00 4.00 −0.16 0.01 −0.06 0.01 0.15 −0.10 0.05 0.15 0.27∗ −0.01 0.66∗ 1
volume
13 Ford 222 0.55 0.50 0.00 1.00 −0.04 0.12 0.15 −0.14 0.22∗ 0.00 0.09 0.04 −0.14 0.33∗ −0.10 0.01 1

14 Procurement mode 222 2.49 0.66 1.00 3.00 0.17 0.03 0.22 −0.06 −0.09 0.06 0.06 −0.21∗ −0.15 0.10 −0.12 0.01 0.18∗

∼ centered

p < 0.01 in a two-tailed test
Adaptation in Vertical Relationships

Strat. Mgmt. J., 26: 415–440 (2005)


429
430 R. Gulati, P. R. Lawrence and P. Puranam
Table 3. Differences in organizational attributes across procurement mode, we assume that component and
procurement modes (OLS) total procurement volume do not directly affect
the performance of the procurement mode once
Differentiation Integration
we control for instability, interdependence, asset
Make 0.82∗∗ specificity, procurement, and buyer history and
0.38 assembler.5 Data limitations reduced the number
Buy 0.70∗∗∗ of observations at the first and second stage of
0.15 the analysis to 219 and 216 respectively.6 The
Ally 0.66∗∗∗ 0.35∗
0.14 0.19 results for the first-stage multinomial model are
Procurement history 0.05 −0.37∗∗ presented in Table 4. The model is significant, with
0.06 0.15 a pseudo-R 2 of 24 percent. The baseline category
Buyer history −0.13∗ −0.18 in Table 4 is vertical alliances (‘Ally’), so that the
0.07 0.14 coefficients must be interpreted as affecting the
Component volume 0.05 0.13
0.07 0.13
odds of choosing internal procurement (column
Total volume −0.12∗ −0.06 1) or market procurement (column 3), relative
0.07 0.105 to the odds of choosing alliances. We note
Ford −0.06 0.45∗∗ that our instrumental variables (component and
0.13 0.21 procurement volume) do affect procurement mode,
Constant 1.03∗∗∗ 0.61
0.39 0.41
as assumed. Across all three categories (make, buy,
and ally) component and procurement volume are
R2 0.12 0.08
F 5.84∗∗∗ 2.13∗∗ jointly significant at the 5 percent level.
n 193 222 While we use the results in Table 4 as
d.f. 7 7 an intermediate step in estimating a switching
regression model, these results are worth noting

p < 0.10; ∗∗ p < 0.05; ∗∗∗ p < 0.01 in a two-tailed test. for their own merit. Reciprocal interdependence
Numbers below coefficients are robust standard errors. between supplier and procuring unit and buyer
asset specificity make internal procurement more
To test Hypotheses 3, 4, and 5, we used likely relative to alliances. Internal procurement
a switching regression model (Shaver, 1998; is also likely to have a longer history, and be
Hamilton and Nickerson, 2003). We estimate characterized by greater buyer asset specificity.
this model in two steps. First, we estimated a The coefficients in column 4 suggest that supplier
multinomial logit model to predict the choice asset specificity makes market procurement less
of procurement mode (make, buy, or ally).4 likely than alliances, but buyer asset specificity
In addition to transaction instability, reciprocal has the opposite effect. These results suggest
interdependence, and their interaction, which are that in the automotive industry, alliances are
the variables of theoretical interest, we controlled created to protect the idiosyncratic investments
for assembler (Ford or Chrysler), supplier, and of suppliers rather than buyers, whose position
buyer asset specificity, buyer experience with as monopsonists may allow them to use market
supplier, length of procuring relationship, and contracting with impunity. While not the focus
component and total volume of procurement. of our research, we believe that further analysis
Component and total procurement volume function of the distinct effects of buyer and supplier
as instrumental variables in our model, and do asset specificity may prove fruitful. Reciprocal
not appear in the second-stage models predicting interdependence appears to increase the odds of
performance. While they are expected to affect
5
Such an assumption is necessary in order for the estimated
4
A multinomial logit model imposes no conditions on the equations to be econometrically identified, and appears to be
rank ordering of buy, ally, and make. Unlike transaction cost theoretically plausible as well as supported by prior empirical
economics, which views these modes of procurement in terms work (e.g., see Poppo and Zenger, 1998). Further, by using two
of increasing degrees of hierarchy, our hypotheses do not suggest instrumental variables for one endogenous variable (procurement
a clear rank-ordering in terms of adaptive capacity. In additional mode) we are able to directly test and verify the assumption
analyses to assess the robustness of our results, we used an that they are exogenous in the performance model (Wooldridge,
ordered probit model instead of a multinomial logit model in 2003).
6
the first stage of our switching regression; the pattern of support Three observations lacked data on performance, and three
for our hypotheses is unaltered. others turned out to be significant influence points.

Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
Adaptation in Vertical Relationships 431
Table 4. Procurement mode choice (multinomial logit)

Make Ally Buy


1 2 3 4 5

Transaction instability −0.33 −0.30 −0.12 0.03


0.34 0.34 0.17 0.20
Reciprocal interdependence 1.17∗∗ 1.11∗∗ 0.60∗∗ 0.53∗
0.47 0.54 0.27 0.29
Instability × interdependence −0.27 B −0.44∗
0.41 A 0.24
Supplier asset specificity 0.03 0.01 S −0.45∗∗ −0.44∗∗
0.33 0.32 E 0.18 0.19
Buyer asset specificity 0.43∗∗ 0.44∗∗ 0.27∗∗ 0.25∗
0.21 0.21 C 0.13 0.13
Procurement history 2.52∗∗∗ 2.50∗∗∗ A −0.38+ −0.37+
0.83 0.82 T 0.24 0.24
Buyer history −0.30 −0.26 E −0.20 −0.18
0.55 0.57 G 0.23 0.23
Component procurement volume 0.55+ 0.58+ O 0.47∗∗ 0.51∗
0.37 0.39 R 0.22 0.23
Total procurement volume 0.10 −0.16 Y −0.75∗∗∗ −0.82∗∗∗
0.46 0.50 0.24 0.25
Ford −2.50∗ −2.54∗ −0.24 −0.22
1.11 1.16 0.36 0.37
Constant −11.18 −10.99 3.28 3.51∗∗∗
5.21 5.33 1.27 1.33
LR χ 2 48.74∗∗∗ 49.39∗∗∗ 48.74∗∗∗ 49.39∗∗∗
N 219 219 219 219
d.f. 19 20 19 20
Pseudo R 2 0.24 0.25 0.24 0.25


p < 0.10; ∗∗ p < 0.05; ∗∗∗ p < 0.01 in a two tailed test; + p < 0.10 in a one tailed test.
Numbers below coefficients are robust standard errors.

selecting ‘buy’ as opposed to ‘ally,’ but this procurement relationship on the non-selection haz-
puzzling result disappears in the full specification ard, the extent of transaction instability, recipro-
(column 5). The significant negative interaction cal interdependence, their interaction and other
between instability and interdependence suggests control variables except component and total
that for non-trivial levels of instability the net procurement volumes. The switching regression
effect of interdependence on the odds of selecting model was estimated separately in each subsam-
buy relative to ally is negative. We also note that ple of transactions, i.e., for all transactions clas-
reciprocal interdependence and asset specificity sified as ‘make,’ ‘buy,’ and ‘ally.’ All models
have distinct and independent effects on the are significant, with R 2 ranging from 16 percent
choice of procurement modes, so that our belief to 58 percent. Hypotheses 3, 4, and 5 require
in the distinctiveness of these constructs is comparison of coefficients across these models,
reinforced. as we are interested in testing the differences
We now turn to the second step in esti- between the marginal effects of transaction insta-
mating the switching regression model. Using bility, reciprocal interdependence, and their inter-
the predicted probabilities from the multino- action across the three modes of procurement.
mial logit reported in Table 4, we constructed In addition to robust standard errors (reported
the hazard for non-selection into each procure- below each coefficient), in order to facilitate inter-
ment mode (Hamilton and Nickerson, 2003; Lee, model comparison of coefficients, we calculated
1982). Table 5 presents the results from the sec- robust standard errors from a combined vari-
ond step of the switching regression procedure, ance–covariance matrix using the seemingly unre-
in which we regress the performance of each lated estimation algorithm in STATA 8.2. These
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
432 R. Gulati, P. R. Lawrence and P. Puranam
Table 5. Performance of procurement modes (switching regression)

Make Buy Ally


a b a b a b

Non-selection hazard 1.29 2.21 (∗ ) 0.34 0.32 0.35 0.32


1.13 (0.84) 1.84 (1.31) 0.48 (0.44) 0.48 (0.44) 0.24 (0.23) 0.24 (0.23)
Transaction instability −0.52∗∗ (∗∗∗ ) −0.58∗∗ (∗∗∗ ) −0.26 −0.25 0.01 −0.07
0.20 (0.15) 0.23 (0.16) 0.17 (0.16) 0.17 (0.16) 0.08 (0.08) 0.09 (0.08)
Reciprocal interdependence 0.54 (+ ) 1.10 (+ ) 0.23 0.23 0.03 0.08
0.50 (0.36) 0.90 (0.64) 0.21 (0.20) 0.23 (0.22) 0.12 (0.12) 0.12 (0.01)
Instability × Interdependence 0.20 −0.20 0.21∗∗ (∗∗ )
0.33 (0.23) 0.26 (0.24) 0.09 (0.08)
Supplier asset specificity 0.26 (∗ ) 0.27 (∗ ) 0.14 0.14 0.36∗∗∗ (∗∗∗ ) 0.36∗∗∗ (∗∗∗ )
0.20 (0.15) 0.22 (0.16) 0.15 (0.14) 0.15 (0.14) 0.10 (0.09) 0.09 (0.09)
Buyer asset specificity 0.44 (∗ ) 0.63 (∗∗ ) 0.01 0.00 −0.05 −0.03
0.30 (0.23) 0.45 (0.32) 0.07 (0.07) 0.07 (0.06) 0.05 (0.05) 0.05 (0.05)
Procurement history 1.26 (∗∗ ) 1.91 (∗∗ ) −0.37 −0.35 0.02 0.01
0.85 (0.63) 1.25 (0.88) 0.27 (0.25) 0.27 (0.25) 0.11 (0.11) 0.11 (0.11)
Buyer history 0.04 −0.32 0.66∗∗∗ (∗∗∗ ) 0.65∗∗∗ (∗∗∗ ) −0.00 0.00
0.38 (0.28) 0.63 (0.44) 0.15 (0.14) 0.14 (0.13) 0.10 (0.10) 0.11 (0.10)
Ford −1.04 −1.51 (∗ ) −0.60∗∗∗ (∗∗∗ ) −0.59∗∗ (∗∗∗ ) 0.26 0.22
0.87 (0.65) 1.25 (0.89) 0.24 (0.22) 0.24 (0.22) 0.20 (0.20) 0.21 (0.20)
Constant −5.30 −8.53 (∗ ) 2.91∗∗∗ (∗∗∗ ) 2.93∗∗∗ (∗∗∗ ) 2.63 2.54∗∗∗ (∗∗∗ )
4.54 (3.37) 6.90 (4.89) 1.04 (0.97) 1.03 (0.95) 0.58 (0.56) 0.59 (0.57)
R2 0.57 0.58 0.28 0.29 0.16 0.18
F 11.28∗∗∗ 7.60∗∗∗ 4.00∗∗∗ 4.00∗∗∗ 2.56∗∗ 2.71∗∗∗
N 20 20 65 65 131 131
d.f. 11 10 56 55 122 121


p < 0.10; ∗∗ p < 0.05; ∗∗∗ p < 0.01 in a two-tailed test; + p < 0.10 in a one-tailed test.
Numbers below coefficients are robust standard errors.
Significance marks and standard errors in parentheses are based on a common robust covariance matrix across models for all three
modes of procurement.

results and the resulting significance levels are interdependence between procuring and supplying
reported in brackets.7 units affects market procurement more adversely
To test Hypothesis 3, we compare the coef- than internal procurement or vertical alliances.
ficients of transaction instability across the col- Comparing the coefficient of reciprocal interdepen-
umn ‘a’ models for Make, Ally and Buy, which dence across Make, Buy, and Ally (column ‘a’),
only includes the main effects for instability and we find that it has a marginally significant posi-
interdependence. Hypothesis 3 predicts that the tive effect on the performance of Make, but has
adaptation pressure arising from transaction insta- an effect indistinguishable from zero in Buy and
bility has more adverse effects on the performance Ally. We therefore conclude that Hypothesis 4 is
of internal procurement than on market procure- not supported, as external procurement does not do
ment or vertical alliances. We find that the coef- significantly worse than alliances under conditions
ficient of instability is not different from zero of task interdependence (though it does marginally
for Ally and Buy, but is significant and negative worse than internal procurement).
for Make. Therefore, we conclude that Hypothe- To test Hypothesis 5, we constructed an interac-
sis 3 is supported in our data. Hypothesis 4 pre- tion term between transaction instability and recip-
dicts that the adaptation pressure due to reciprocal rocal interdependence. Centered versions of these
variables were used in order to reduce collinearity.
7
Using a common variance–covariance matrix to construct The inclusion of the interaction term does not alter
robust standard errors is useful because it accounts for the effect the basic pattern of results for the main effects. In
of (a) unequal subsample sizes and (b) correlations in the error
terms across the three equations on the standard errors used to addition, we find that the coefficient on the inter-
statistically compare coefficients across models. action term is positive and significant for Ally, but
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
Adaptation in Vertical Relationships 433

is indistinguishable from zero for Make and Buy. vary systematically with the type of procurement
This is consistent with Hypothesis 5, which pre- mode. Thus, different modes of organizing pro-
dicts that the joint effects of transaction instability curement relationships differ not only in the ability
and task interdependence on the performance of to control hazards of opportunistic renegotiation
vertical alliances will be less adverse than that on but also in their capacity to generate coordinated
other modes of procurement. We therefore con- responses to adaptive pressures in the task and
clude that Hypothesis 5 is supported. transaction environment.
Among the control variables used to test We have also argued that these differences
Hypotheses 3, 4, and 5, we find that supplier asset in adaptive capacity across procurement modes
specificity has a positive effect on the performance result in performance differences across modes
of internal procurement and vertical alliances, but of exchange. Our results generally support
not on the performance of market procurement. this argument as well; the marginal effect of
This is consistent with standard transaction cost transaction instability is most adverse on internal
predictions concerning the hold-up problem. Buyer procurement, and the marginal joint effect of
asset specificity has a positive effect on the perfor- instability and interdependence is least adverse
mance of internal procurement only. Analogous to on vertical alliances. However, we are unable
our results in Table 4, these results also point to to detect any differences between alliances and
the asymmetry between buyer and supplier asset market procurement in terms of the effects of
specificity. We also find that procurement history task interdependence. Perhaps the differences
has a positive effect on the performance of inter- in integration between these two modes of
nal procurement, while buyer history has a positive procurement may be small (as also indicated by
effect on the performance of market procurement. the results in Table 3). However, these slight
These results indicate a difference between the per- differences in integration levels may be leveraged
formance effects of organizational and individual dramatically by the complementarity between
histories of prior interaction in internal and mar- differentiation and integration, as evidenced by
ket procurement. Finally, we note that the non- the robust support for Hypothesis 5. Thus, we
selection hazard is not significant in our models. conclude that the adaptation perspective can be
However, a Hausman specification test indicates useful in understanding performance differences
that the coefficients in the models change signifi- across modes of procurement in terms of a match
cantly on the inclusion of the non-selection hazard. between adaptive capacity and adaptation needs.
This suggests that effects due to self-selection of The adaptation perspective we develop revives
procurement modes are operating in our data (and an extensive tradition of research on adaptation
we have controlled for them), though we may have within organizations (Galbraith, 1977; Nadler and
been unable to quantify them precisely (see also Tushman, 1997; Nohria and Ghoshal, 1994; Daft,
Shaver, 1998, for similar findings in the context of 2001; Donaldson, 2001), which has focused on the
international expansion). issues of coordination and responsiveness that have
been central to our discussion of adaptive capacity.
In this tradition, scholars emphasized the impor-
DISCUSSION tance of limited rationality rather than incentive
conflict as constraints to adaptation, and saw the
In this study, our goal has been to broaden our essence of organizational adaptation as the gener-
understanding of the constraints to adaptation in ation of integrated responses to changed circum-
exchange relationships beyond incentive conflict stances (Grant, 1996; March and Simon, 1958;
to include constraints arising from limited respon- Simon, 1945). Our study extends this research by
siveness to changing exchange conditions and showing that its central ideas are applicable to
coordination failures. We have proposed that the adaptation within and between organizations, and
organizational attributes of differentiation and inte- by linking them to recent research on coordina-
gration provide a parsimonious and integrated tion and adaptation (also see Jacobides and Winter,
approach toward analyzing adaptive capacity in 2005).
terms of cooperation, coordination and respon- Our study also extends transaction cost anal-
siveness. Our empirical analysis shows that the yses of vertical relationships beyond the usual
observed levels of differentiation and integration considerations of incentive conflict. Unlike the
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
434 R. Gulati, P. R. Lawrence and P. Puranam

hold-up problem, which emphasizes opportunistic in the adaptation perspective presented here. Asset
renegotiation as the primary constraint on adapta- specificity refers to the need to make investments
tion in exchange relationships, we also focus on specific to a relationship, which once made have
the limitations posed by bounded rationality in a significantly lower value in other uses. This cre-
responding in a coordinated manner to changed ates quasi-rents and the possibility of opportunis-
circumstances (Conner and Prahalad, 1996; Hodg- tic behavior in a bid to appropriate them (Klein
son, 2004; Simon, 1991). The novelty of our et al., 1978). Interdependence, in contrast, refers
approach lies in suggesting that different gover- to the existence of complementarities between
nance modes used to organize procurement not tasks; the value of performing one task is a func-
only differ in their consequences for aligning inter- tion of how the other is performed (Milgrom
ests, but also in their ability to align actions and Roberts, 1995; Sobrero and Roberts, 2001).
through processes that affect the recognition of Coordinating interdependent activities to maxi-
changes in exchange conditions, and the genera- mize their combined value involves information-
tion of coordinated responses to such changes. processing activities such as decision making and
We have intentionally focused on sources of communication to allocate the tasks among indi-
adaptation pressures other than volume uncer- viduals and enable ongoing adaptation and mutual
tainty and asset specificity. For instance, transac- adjustment between them as the tasks are executed
tion instability combines the concepts of volume (Thompson, 1967; Galbraith, 1977; Tushman and
and technological uncertainty (Walker and Weber, Nadler, 1978; Gulati and Singh, 1998; Sobrero
1984, 1987). Since we focus on the cognitive lim- and Roberts, 2001). Investments in coordination
itations of individuals that prevent organizations activities may or may not lead to quasi-rents. For
from responding to changes in the transaction envi- instance, a number of studies on the effect of
ronment, we expect changes arising from demand alliance experience on alliance performance find
and supply conditions (volume uncertainty) and that learning about managing alliances with one
technology (technological uncertainty) to both cre- partner transfers reasonably well to other alliance
ate constraints on adaptation. Thus, these sources partners (Anand and Khanna, 2000; Kale et al.,
of uncertainty are seen as equivalent in terms of 2000). Conversely, investments in dedicated assets
their impact on the need for adaptation in vertical may or may not imply ongoing mutual adjustment,
relationships. Whereas an analysis from the per- once the investment is made. For instance, firms in
spective of hold-up would suggest that the inability technology partnerships may agree on investing in
to predict volume requirements in exchange rela- a specific technology standard, and such invest-
tionships is likely to bestow an adaptive advantage ments may be highly specific, but, once made,
on internal procurement, the perspective on adapta- standards reduce the need for ongoing coordination
tion we develop suggests that internal procurement (Baldwin and Clark, 2000; Schilling, 2000).9
is disadvantaged in such cases (Hypothesis 3).8 Like any study, ours also has certain limita-
At the same time, our results are broadly consis- tions. We depend on a single respondent for data
tent with the idea in transactions costs economics on each procurement relationship, thus suggest-
that an important organizational cost of internal ing the possibility of common method bias. Our
procurement arises from bureaucratic inefficiencies approach of contacting the most knowledgeable
(Williamson, 1985). Constraints on differentiation informant is consistent with most prior research on
limit adaptation in internal procurement, and may vertical relationships (e.g., Artz and Brush, 2000;
be seen as an instance of bureaucratic costs arising Heide and John, 1990; Kotabe et al., 2003; Poppo
from reasons other than the dulling of incentives and Zenger, 1998, 2002). As other researchers
within hierarchies. have noted (Artz and Brush, 2000), typically only
Similarly, the construct of asset specificity in one individual interacts closely with each sup-
discussions of hold-up is related to, but distinct plier on an ongoing basis. To mitigate concerns
from, the concept of task interdependence as used about respondent bias, we controlled for the history
of the respondent’s interaction with the supplier
8
It is also worth noting that David and Han (2004: 52) con-
cluded after an extensive review of the empirical literature on
9
transaction cost economics that ‘there does not seem to be a David and Han’s review (2004: Table 4) also shows that exist-
clear relationship between uncertainty and either the choice of ing studies rarely if ever distinguish between the two constructs
governance form or the level of transaction costs.’ of task interdependence and asset specificity.

Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
Adaptation in Vertical Relationships 435

and used exploratory factor analysis to verify that Oxley and Sampson’s analysis of the endogene-
different measures indeed tap into different con- ity of transaction scope, or Novak and Eppinger’s
structs. Our data about exchange performance are simultaneous analysis of governance form and
open to criticism for possibly being one sided, as product complexity, would be useful extensions
our measures represent the opinion of the buyers (Novak and Eppinger, 2001; Oxley and Sampson,
alone. However, we believe that the buyer’s opin- 2004).
ion of performance must correlate reasonably well Despite these limitations, we believe that our
with the suppliers, failing which suppliers would study makes three significant contributions to the
have exited the relationship. The average duration literature on the organization of vertical relation-
of the procurement relationship in our sample was ships. First, this study is at once distinct from and
15 years. complementary to the voluminous research on firm
Another important caveat is that our measure boundaries that has primarily built on arguments
of exchange performance is based on perceptual about hazards of hold-up and opportunistic renego-
items measured in reference to the best alternative tiation to demonstrate the antecedents and conse-
supplier for the component. Heterogeneity across quences of governance choice. Through this study,
components makes it necessary to measure per- we are able to extend, articulate, and test a perspec-
formance relative to suppliers in that component tive on adaptation in vertical relationships, which
class. While a measure of economic performance is is broader than that in traditional discussions of
undoubtedly preferable, such data are very difficult hold-up. Adaptation is not only cooperative adjust-
to collect for reasons of confidentiality. Relying ment; it is also coordinated adjustment. Because
on a perceptual measure comparing the supplier to of limited rationality, even agents acting coopera-
all other suppliers for the same component is also tively may fail to successfully adapt in a coordi-
nated manner (Weick and Roberts, 1993). While
problematic, for we would then be asking respon-
others have made these theoretical arguments as
dents to construct an implicit average across all
well (e.g., Heath and Staudenmayer, 2000; Kogut
other suppliers known to them. Our measurement
and Zander, 1992, 1996; Zajac and Olsen, 1993),
strategy creates a clear anchor point (the best alter-
we have been able to empirically establish that
native). A problem with such a strategy arises if
arguments emphasizing coordination and cooper-
unobserved attributes of the component influence
ation are both capable of explaining the organiza-
both the covariates of interest as well as the perfor-
tion and performance of vertical relationships. Our
mance of the best alternative (and therefore the rel- results show that asset specificity has predictable
ative performance of the focal supplier). However, effects on mode choice and performance even after
our switching regression approach helps alleviate controlling for factors derived from an adaptation
this problem, as the procedure controls for unob- perspective, and vice versa. Thus, it may be time
served features of components that influence a key to move beyond debates about hold-up vs. other
covariate (the choice of procurement mode) and explanations to begin considering when certain
supplier performance. explanations for economic organization are more
Analogous to assumptions about asset speci- useful than others.
ficity in prior work, the adaptation perspective Some recent studies that are primarily motivated
we developed makes the simplifying assumption by the hold-up problem have nonetheless begun
that reciprocal task interdependence is an exoge- to recognize the importance of coordination issues
nous variable. Some scholars have suggested that in exchange relationships. For instance, Oxley and
interdependence is not completely exogenous, but Sampson (2004) studied the factors that influence
firms actively design technical and organizational the choice of alliance scope and structure. They
interfaces that can lower coordination needs across conclude: ‘Our study suggests that these cogni-
organizational and technical subsystems (Galunic tive limitations (as manifested in the importance
and Eisenhardt, 1996, 2001; Puranam and Singh, of adequate absorptive capacity to support broad
2002; Sanchez and Mahoney, 1996; Schilling, scope alliances involving joint manufacturing) are
2000). Ignoring the joint determination of transac- an important consideration, in addition to, though
tion properties and organizational form is a com- not to the exclusion of—concerns with mitigating
mon failing. Further research on the possible endo- the hazards of potential opportunism.’ Ryall and
geneity of task interdependence along the lines of Sampson in their analysis of R&D collaboration
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
436 R. Gulati, P. R. Lawrence and P. Puranam

contracts note that contracts often embody non- Table 6. Adaptation requirements and optimal procure-
enforceable clauses that seem to serve only coordi- ment mode
native functions. These clauses serve as blueprints
Low transaction High transaction
for exchange as a means to ‘plan the collabora- instability Instability
tion, set partner expectations, and consequently
reduce misunderstandings and costly mis-steps’ Low task Market Market
(Ryall and Sampson, 2004). Mayer and Argyres interdependence procurement procurement
(2004) reach similar conclusions, and draw atten- High task Internal Vertical alliances
interdependence procurement
tion to the functions of contracts as knowledge
repositories. It is interesting to note that the condi-
tions under which they claim contracts will func-
tion as repositories of knowledge match precisely successfully to the joint effects of transaction insta-
the ones in which we emphasize the adaptive bility and reciprocal interdependence. Our results
advantages of alliances—the conjunction of insta- indicate that when vertical relationships are char-
bility and interdependence (Mayer and Argyres, acterized by low interdependence and high trans-
2004). Our study offers a systematic framework action instability, market procurement or alliance
based on an extensive tradition of research to study may be the preferred mode of organization. In con-
aspects of adaptation in vertical relationships that trast, high levels of task interdependence between
are not reducible only to issues of cooperation, but procuring and supplying units combined with fairly
also require consideration of coordination. stable transaction conditions make internal pro-
Second, while not the focus of our analysis, curement optimal. However, when high levels of
several results on control variables in our study instability combine with high levels of interde-
point to avenues for further research. Our analy- pendence, then vertical relationships may be opti-
sis suggests that the distinction between buyer and mally organized through alliances. These results
supplier asset specificity may be theoretically fruit- also have a puzzling aspect: we are unable to detect
ful. Our results show that buyer asset specificity significant differences between alliances and mar-
makes internal and market procurement preferable ket procurement in terms of differentiation, and
to alliances, while supplier asset specificity makes only marginally in terms of integration. Therefore,
market procurement less preferable than internal an obvious question that arises is ‘why are not all
procurement or alliances. Whether these differ- external relationships organized as alliances rather
ences in the effects of supplier and buyer asset than arms length arrangements?’ We speculate that
specificity merely reflect the institutional context the answer may depend on the costs of estab-
of the automotive industry, or are meaningful in lishing each procurement mode (not considered in
other contests, is a useful line of inquiry. We also our analysis). If we assume that setting up mar-
find differences between the performance effects ket contracting is the least expensive alternative
of organizational and individual histories of inter- (Williamson, 1991a, 1991b), the normative impli-
cations for choosing procurement modes may be
action in internal and market procurement. While
summarized as shown in Table 6.
procurement history enhances the performance of
internal procurement, buyer history enhanced the
performance of market procurement. Perhaps the
benefits of past interactions are transferable from CONCLUSION
individuals to organizations to different degrees in
firm and markets. The literature on adaptation in vertical relation-
Third, this study points to the unique organiza- ships has been dominated by considerations of
tional role occupied by alliances among various hold-up, and increasingly by the debate with its
modes of vertical relationships. We predicted and critics who espouse relational norms as an alterna-
found support for the argument that alliances rep- tive to formal ownership and contractual mecha-
resent balanced levels of differentiation as well as nisms to resolve hold-up (e.g., Granovetter, 1985;
integration, whereas internal and market procure- Gulati, 1995; Dyer and Singh, 1998; Baker et al.,
ment emphasize either one or the other. We there- 2002; Poppo and Zenger, 2002). However, the
fore expected (and found) that alliances adapt more view of adaptation espoused by proponents and
Copyright  2005 John Wiley & Sons, Ltd. Strat. Mgmt. J., 26: 415–440 (2005)
Adaptation in Vertical Relationships 437

critics is essentially similar—cooperative adjust- Decision Making, Shapira (ed). Cambridge University
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Kyle Mayer, Jackson Nickerson, Scott Stern, and David RJ, Han S-K. 2004. A systematic assessment of
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