Discover the Real Power of KTM

David Wright Solution Enablement Specialist

What is KTM?

What is KTM?

Kofax Answer to Document Drudgery

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The Golden Rule of KTM

Automation?
User productivity?
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Benefits of User Productivity

Wholesaler opens its 17th store

Pan European Wholesaler Manual processing without Kofax After 3 months of Accuracy effort by PS After 2 weeks of User Productivity effort by PS
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invoices/person /day 800 1200 2500

Productivity Improvement Improvement

+50% >3x

The Fallacy of OCR Accuracy

What OCR accuracy do you have? What is the straight-through processing rate? How much can we automate? 85% straight-through processing
23 fields 99.29% field accuracy 6 chars/field 99.89% character accuracy What is the cost of the other 15%?

You will lose this deal against an OCR Provider because

this deal is being fought over features and tech, and not business value
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Productivity vs Automation

Productivity Documents/person/day User focused Business value Optimizing corebusiness processes Usability/comfort 8hrs/day Saving $ Limit =
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Automation Accuracy Numbers technology focused Impossible to convert to ROI Technology Diminishing returns Limit = 100%

Classic

vs

Quantum

Schrdinger

Newton

Einstein

Bohr
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God doesnt play dice. Spooky Action at a Distance

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Programmable vs Learning Software Deterministic, logic, rules, Laws, order Probabilistic, data-driven, Machine learning

Analytics
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Transition from Determinism to Data-driven/Fuzzy/Quantum

Physics Mathematics Computer Science Business

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1890 1920
(Classical to Quantum)

1931
(a system cannot demonstrate its own consistency, Kurt Gdels incompleteness axiom)

1970 1990
(machine learning, neural networks, speech recognition, machine translation)

2000 2020
(Big data, analytics, learning systems)

EUs Human Brain Project & USAs BRAIN Initiative in 2013

10 billion from the EU over 10 years to build a

human brain simulator to push forward brain research and test brain diseases.
100M$ from US government to revolutionize our

understanding of the human mind and uncover new ways to treat, prevent, and cure brain disorders

You dont program it, it learns

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Dont program KTM, teach it

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Robodog will bite you

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Doing KTM by hand. Paper to Excel.

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Field Analysis
File 1.tif 2.tif 3.tif 4.tif 5.tif 6.tif 7.tif 8.tif 9.tif 10.tif 11.tif Class CapaLote Duplicata Duplicata Duplicata Duplicata Duplicata Capa 123987-2012 123987-2012 123987-2012 123987-2012 123987-2012 123987-2012 852147-A 1489/1 3112230U 4012391 3065357 F 65357 194.580 000.022.875 112230 194.562 60.000,00 07.248.659/0001-03 15.963,57 17.155.342/0003-45 2.195,30 86.438.280/0001-30 81.045,00 10.932.276/0001-61 1009,11 80.089.964/0001-97 7.981,39 80.089.964/0001-97 48.741,92 76.777.556/0001-50 32.650,74 56.990.526/0001-10 2.195,30 86.438.280/0001-30 7.454,92 03.364.370/0001-46 15/02/2013 01/12/2011 22/12/2011 14/12/2011 27/10/2011 15/02/2013 21/01/2012 19/01/2012 23/01/2012 21/09/2012 Y Y Y Y Y Nro_DOC NOTA CPFC EMIS VENC EMIT

Nota Fiscal 123987-2012 Nota Fiscal 123987-2012 Nota Fiscal 123987-2012 Nota Fiscal 123987-2012 Nota Fiscal 123987-2012

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Overview of fields to extract What a customer typically gives

field format number of characters Document type Loss x New ones have no ref-nr! x Payment Rates multiinvoice Possilby x Multiple more than x Ref-Nr per one per doc Document only for only for validation, validation, x if existing if existing only for only for validation, validation, x if existing if existing Budget Invoice x Validation with

Reference number Debtor Last Name Debtor First Name Debtor Street Debtor House number Debtor Address2 Debtor PostCode Debtor City

numeric

6-7

CIP database CIP database in combination with RefNr CIP database in combination with RefNr CIP database in combination with RefNr CIP database in combination with RefNr CIP database in combination with RefNr CIP database in combination with RefNr CIP database in combination with RefNr CIP database in combination with RefNr. If there is no other number in database, then manual validation.

Text

unlimited

Text

unlimited

Text

unlimited

numeric

unlimited

Text

unlimited

x only for Swiss only validation, if existing only for validation, x if existing only for validation, if existing only for validation, if existing

numeric

Swiss only Swiss only

Text

unlimited

Debtor Telephone

numeric

+42 more rows

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The most successful KTM projects focus on the user.

Make your users happy and content.

KTM is their workplace all day every day.

It is the place of encounter and collaboration

between human and robot.

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Human Computer Interaction

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Validation Experience
Result Type Correct Valid User Experience Perfect! Touchless processing. Automation.

True Positive False Negative True Negative False Positive

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User must press ENTER.

User Corrects/Types data.

Loss of trust. Drop of productivity. Bad data leaves Kofax.

KTM Customer Query

This [deal] was sold on the strength of KTM being able to classify and extract data from items received. This was then used to calculate the RETURN on INVESTMENT(ROI) which enabled them to purchase the solution. The ROI was calculated with the reasonable estimate of 65% automated processing. I would expect that we should realistically see 80% to 90% automated processing of inbound items. That said, someone communicated to the client that the best they were going to see was 15% to 20% automated processing. This obviously sent the client reeling that they werent going to see anything close to their expected ROI and would potentially damage their business and not see the benefits from the system as expected.

So what is a reasonable expectation of KTM?

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Reasonable Customer Expectations

KTM should be able to significantly improve user productivity

(perhaps 1.5-10x)
KTM will be able to extract perfectly information from

readable and known documents.

KTM should be able to learn how to understand readable &

unknown documents.
KTMs value is in improving

documents/person/day Transactions/second (TPS)

You will have access to near realtime performance graphs that

can optimize user experience and data throughput.

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Goals of every KTM Project

1. Human Productivity 2. Eliminate False Positives

no bad data leaving Kofax 3. Reduce False Negatives reduce user pressing ENTER 4. Few True Negatives improve OCR Accuracy, Database quality & learning
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