Primary Data Collection Methods

Primary Data: Data collected firsthand by researcher Secondary data: Data retrieved from books, journals etc 1. QUESTIONNAIRES These are a collection of questions that the respondents complete on their own. They are used when factual information is required. When opinions are required an opinionnaire is used. This is constructed in a similar manner as a questionnaire. A questionnaire is used with all research designs. There are approximately three ways in which a questionnaire can be administered: 1. Personally

2. 3.

Via the telephone Via the mail

2. INTERVIEWS These can either be structured or unstructured. They comprise a group of questions administered to the respondent face to face. The structured interviews comprise a set of precisely formulated questions, which are asked of a respondent. The unstructured interviews allow the respondent to respond to a stimulus question. It is very informal and allows for the respondent to speak for as long as he/she wants. These are used in qualitative research and case studies, but can be useful in surveys especially social surveys. 3. OBSERVATION Observation is the systematic noting and recording of events, behaviors, and artifacts (objects) in the social setting chosen for study. The observational record is frequently referred to as field notes - detailed, nonjudgmental, concrete descriptions of what has been observed. For studies relying exclusively on observation, the researcher makes no special effort to have a particular role in the setting; to be tolerated as an unobtrusive observer is enough. Observation can range from a highly structured, detailed notation of behavior structured by checklists to a moreholistic description of events and behavior. 4. ATTITUDE OR SENTIMENT SCALES These are used to measure attitudes, beliefs and opinions of a respondent. They can be used with all types of research, but more specifically with surveys and action research. Advantages and Disadvantages of Research Instruments A Research Instrument is designed specifically to collect data to provide answers for a given research question.

Questionnaire
Strengths Facilitates data collection of large population Less time consuming than other methods Allows for anonymous responses Is easily administered Weaknesses Not very economical (paper expenses

etc)

Does not allow for probing responses Responses can be misleading (especially if researchers are not around to clarify) Limitations posed by the literacy of the respondents

Interview
STRENGTHS Provides

in-depth information Allows the researcher more flexibility Can yield a high volume of data

WEAKNESSES May result

in unnecessary information Can be affected by researcher's biases Can be time consuming Data collection is heavily dependent on the respondents schedule The respondents memory can be poor, yielding inaccurate information. Observation
STRENGTHS Facilitates

the collection of primary data Comparatively lessens respondents bias and possible interference It can yield a high volume of data It allows for researcher flexibility

WEAKNESSES Can be

affected by researcher's bias Reactions of the respondents may be misinterpreted Important and relevant data may be missed as chosen times of observation may not be appropriate or even significant May be affected by Observers Paradox where the person being observed exhibits behaviour they feel is expected.