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Hindustan Aeronautics Limited Aircraft Division Bangalore Complex

Vimanapura Post, Bangalore 560 017 (INDIA) TENDER DOCUMENT Name of the Work : Service contract for Customs Clearance and Transportation for Air & Ocean Imports of Aircraft Division, HAL for a period of 02 years. : Rs. 28Lakhs Per Annum.
: HAL/A/CC/SC-30/05-2012 : TWO BID SYSTEM

Estimated Value
Tender Document No. Tender Type

Tender Document Fee EMD

: Rs. 2100/: Rs. 28,000/-

Due Date for Submission of Tender :18/06/2012, 14.30Hrs. (18th June, 2012, 14.30Hrs.) Date & Time of Opening Technical : 19/06/2012, 10.00Hrs. (19th June, 2012, Bid 10.00Hrs) Contract Period : 2Years

TABLE OF CONTENTS

TECHNO-COMMERCIAL (UN-PRICED) BID


1 2 3 4 5 6 7 8 INVITATION FOR TENDERS (IFT) E-TENDER INSTRUCTIONS INSTRUCTIONS TO TENDERER (ITT) TECHNICAL EVALUATION CRITERIA (TEC) SCOPE OF SERVICE (SOS) TENDER GENERAL TERMS & CONDITIONS (TGTC) SPECIAL CONDITIONS OF CONTRACT (SCC) ANNEXURES (1 to 8) 3-4 5-6 7-8 9 - 10 11 - 16 17 - 21 22 - 23 24 - 34

Hindustan Aeronautics Limited Aircraft Division (BC)


Post Bag No: 1788, Vimanapura Post, Bangalore 560 017 (INDIA)
INVITATION FOR TENDERS (IFT)
Bidders are requested to submit their proposals (Techno-Commercial (Un-Priced) Bid and Price Bid) on-line at HALs e-procurement portal (http://eproc.hal-india.com) or linked to e-procurement through www.hal-india.com. Tenders not submitted through e-procurement portal will not be considered and will be rejected (No hard copies of Techno-Commercial (Un-Priced) Bid and Price Bid should be submitted). Only Tender Document Fee & Earnest Money Deposit (EMD) in original (Bank Draft / Pay Order) along with covering letter shall be submitted to HAL, Aircraft Division on or before the Due Date and Time in sealed cover, super scribing the Tender Ref. No. & Due Date. Refer attached e-tender terms for submission of Bids.
IFT No : HAL/A/CC/IFT-30/05-2012 Date :14/05/2012

Name of the Work

: Service contract for Customs Clearance and Transportation for Air & Ocean Imports of Aircraft Division, HAL for a period of 02 years. : HAL/A/CC/SC-30/05-2012
: 18/06/2012, 14.30Hrs (18th June, 2012, 14.30Hr.) : 19/06/2012, 10.00Hrs (19th June, 2012, 10.00Hrs.)

Tender Document No.

Due Date & Time for submission of Tender Tender Opening date & Time

Important: Please indicate the above Tender No. in all your Correspondence.
Dear Sir(s) / Madam, Aircraft Division, Bangalore of Hindustan Aeronautics Limited, would like to enter into a contract from the successful bidders to carry out the above stated work / service. The Tender Document Consists of the Following: 1. Invitation for Tender (IFT) 2. E-Tendering Instructions 3. Instructions to Tenderer (ITT) 4. Tender Evaluation Criteria (TEC) 5. Scope of Service (SOS) 6. Tender General Terms & Conditions (TGTC) 7. Special Conditions of Contract (SCC) 8. Annexures (1 to 8) 9. Technical Bid (Annexure - A) 10. Price Schedule Sheet (Annexure - B) The following may kindly be noted: 1. All tenderer must follow the e-tendering instructions as per the attachment.

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This is a Two Bid Tender. Techno-Commercial (Un-Priced) Bid and Price Bid are to be filled separately as per the attached format & uploaded. Tenderer shall submit Tender Document Fee (non-refundable) of Rs. 2100.00 (Rs. Two Thousand One Hundred only) and Earnest Money Deposit (EMD) amount of Rs. 28,000.00 (Rs. Twenty Eight Thousand only) by way of Demand Draft in favor of Hindustan Aeronautics Limited and payable at Bangalore. Those Tenderers registered under Micro / Small / Medium Enterprise under the MSMED Act 2006 are exempted only from submission of EMD, provided they submit relevant documentary evidence to prove the same. However, they are required to submit the Tender Document Fee as stated above. The Earnest Money Deposit of unsuccessful Tenderer will be refunded on finalization of the Contract. In case of the successful Tenderer, the Earnest Money Deposit will be returned on submission of the required Bank Guarantee / DD towards Security Deposit. The Earnest Money Deposit is liable to be forfeited in case the Accepting Officer feels that the Tenderer is not bonafide or the Tenderer modifies or revokes the tender after its submission. The decision of the Accepting Officer is final and binding on the Tenderer. The scanned image of the DD's towards Tender Document Fee & EMD are to be uploaded online along with other Tender Documents and details such as DD No., DD amount & Bank details shall be provided while uploading the Technical Bid Data and the original DD's shall be submitted on or before the due date and time for submission of the Bids to the following address, failing which the offers shall not be considered. Dy. Manager (Contract Cell), Room No. 73, Ground Floor, Main Factory Administrative Building, Hindustan Aeronautics Limited, Aircraft Division, Old Airport Road, Vimanapura Post, Bangalore 560017, Karnataka, India. Ph. No. 080-22321585 / 22322247. Date and Time of Opening of Techno-Commercial (Un-Priced) Bid: 19/06/2012, 10.00Hrs (19th June, 2012, 10.00Hrs.) (Note: If the particular day happens to be a declared holiday in Aircraft Division, HAL, Bangalore, the next working day shall be considered.) Price Bid Opening: Date & Time shall be intimated later to only those tenderers who are qualified in the Technical Bid. Contact Person: Dy. Manager (Contract Cell), Hindustan Aeronautics Limited, Aircraft Division, Bangalore 560017, Karnataka, India. Ph. No. 080- 22321585, Fax: 080-22315188. e-mail: contractcell_ac@hal-india.com

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For and on the Behalf of Hindustan Aeronautics Limited

Dy. General Manager (M-2) Aircraft Division, Bangalore.

HINDUSTAN AERONAUTICS LIMITED AIRCRAFT DIVISION (BC) Post Bag No. 1788, Vimanapura Post, Bangalore 560 017 (India)
E-Tender Instructions for submission of Bids at HALs e-procurement portal (http://eproc.halindia.com)
1. The Tender (bids) should be submitted through e-Procurement Portal of Hindustan Aeronautics Limited (http://eproc.hal-india.com or link to e-Procurement portal through www.hal-india.com). Vendors need to get registered with HAL e-Procurement portal to submit their bids online. The tender documents can be downloaded free of cost from the e-Procurement Portal as well as from HAL website (www.halindia.com). Bidders should have Class III Digital Signature Certificate (DSC) and registration with HALs eprocurement Portal for submission of Bids. 2. Class III Digital Signature Certificate (DSC) with organization name is a mandatory requirement for suppliers to participate in e-Procurement activities. Class III DSC may be obtained from any of the Certifying Authority(CA's) mentioned below (Visit- http://cca.gov.in for further details): i) ii) iii) iv) M/s TCS, (www.tcs-ca.tcs.co.in) M/s e-Mudra, (www.e-Mudhra.com) M/s (n) Code solutions, (www.ncodesolutions.com) M/s Safescript(Sify) (www.safescrypt.com)

Suppliers/ vendors have to obtain Class III DSC from any of the above CA's and then register in the HAL eProcurement portal for participation in e-tender. In case any assistance is required, vendors may contact our e-procurement service provider at the following address: M/s Antares Systems Ltd., #24 Sudha Complex 3rd stage 4th block Basaveshwaranagar Bangalore 560079, India e-mail IDs dsc@antaressystems.com dscdigitakey@gmail.com Ph: + 91 80 40482000 Contact Persons: Mrs. Hema - + 91 80 40482000 ext 113 Mr. Vinay B.P -Mob: + 91 9448224342 Mr. Manohar Mob: + 91 9342106845. Alternatively, you may also contact: Chief Manager (PM) / Dy. Manager (Contract Cell) Tel: +91-80-22322300 / 22321585 / 22322247 e-mail: cm_pm_ac@hal-india.com / purchase_ac@hal-india.com 3. Bidders are also requested to go through instructions/ user manual hosted in HAL e-procurement portal for submission of bids. 5

4. The bids should be submitted in TWO BID System [Techno-Commercial (Un-priced) bid and Price Bid] as per the instructions given at Instructions to Tenderers (ITT). (Note: Each document size (attachment size of document) for uploading in e-procurement portal is restricted to 5MB. If the size of the document is more than 5 MB, you are requested to Zip /split the file size and submit as applicable.) 5. The Commercial offer (Price bid) should not be submitted in hard copy. Offer submitted through eprocurement portal will only be considered. 6. Submission of Tender Document Fee & EMD (Earnest Money Deposit): Strictly as per the instructions given at Instructions to Tenderers (ITT). (Refer Tender Terms & Conditions for details regarding submission of Tender Document Fee & EMD including value etc. Tender Document Fee & EMD is mandatory) 7. The tender (bids) should be submitted online at website http://eproc.hal-india.com only on or before the due date and time specified in the tender. The server date and time as appearing on the HAL eProcurement portal (http://eproc.hal-india.com) will only be considered for the cut-off date and time for receipt of tenders. Offers sent through post, courier, fax and e-mail will not be considered. Late/delayed offers will not be considered. 8. HAL will not be responsible for the cost incurred in preparation & submission of bids including the cost towards obtaining digital certificate. 9. Bidders shall be required to arrange all resources including Digital Signature Certificate (DSC) and Internet connections at their own cost for participating in online tenders at http://eproc.halindia.com. HAL shall not be responsible for any delays whatsoever in receiving as well submitting offer (online), including connectivity issues.

For and on the Behalf of Hindustan Aeronautics Limited

Dy. General Manager (M-2) Aircraft Division, Bangalore.

Hindustan Aeronautics Limited Aircraft Division (BC)


Post Bag No: 1788, Vimanapura Post, Bangalore 560 017 (INDIA)
INSTRUCTIONS TO TENDERER (ITT)
1. 2. 3. 4. 5. 6. 7. 8. 9. The invitation of Tender is open to all interested agencies who meets the Tender Evaluation Criteria. The Tenderer shall bear all costs associated with the preparation and submission of the Tender, and HAL, will in no case be responsible or liable for this cost, regardless of the conduct or outcome of the Tendering process. Tenderer is to ensure compliance of all provisions of the Tender Document and submit their tender accordingly. HAL reserves the right to reject any or all the Tenders received at its discretion without assigning any reason whatsoever. Tenderer should not be under liquidation, court receivership or similar proceedings. Tenderer should not be 'blacklisted' by any Central Government PSU / Government Department. Job executed by a Tenderer for its own concern cannot be considered as experience for Tender Evaluation Criteria (TEC)". The company should be a registered company and a copy of the VAT / CST / Service Tax registration certificate (as the case may be) need to be attached. The Tenderer is expected to examine all Instructions, Annexures, Terms and Specifications of the Tender Documents. The ITT, together with all its attachments thereto, shall be considered to be read, understood and accepted by the Tenderer. The same shall be deemed to form an integral part of the Contract to be entered for this Job/Service. Failure to furnish all information required by the Tender Documents or submission of a Tender not substantially responsive to the Tender Documents in every respect will be at Tenderer's risk and may result in the rejection of the Tender. Tenders not submitted in the prescribed format are liable to be rejected. In the event of a tender being submitted by a Partnership Firm, the tender must be signed separately and legibly by each Partner member of the firm or their absence a person holding the Power of Attorney on behalf of the firm concerned. In the latter case, a copy of the Power of Attorney duly attested by a Gazetted Officer must accompany the tender. The tendered rate of item(s) against which no rate or amount is entered by the tenderer, will be taken as ZERO and the amount of such items (for the quantities mentioned in the BOQ) shall be deemed to have been covered by the rate, quoted for other items. The Tenderer shall be responsible for the safety of the persons deputed by them. They shall also be responsible to abide by all the Company safety rules and guidelines issued by the Safety Department, Aircraft Division and all the rules and regulations of the State and Central Government. A prospective Tenderer requiring any clarification(s) of the Tender Documents may notify HAL in writing or by fax or e-mail at HAL's mailing address (stated in the Invitation for Tender) not later than Seven (07) days prior to the Tender Due Date. HAL may, if deem appropriate, respond to the request for clarification. At any time prior to the deadline for submission of Tenders, the Company (HAL) may, for any reason, whether on its own requirement or in response to a clarification requested by prospective Tenderers, modify the Tender Documents by issuing addenda / corrigenda. Any addendum / corrigendum thus issued shall be part of the Tender Documents. The Company may, at its discretion, extend the due date of submission of Tenders in order to allow the Tenderers a reasonable time to furnish their most competitive Tender taking into account the addenda / corrigenda issued. DOCUMENTS COMPRISING THE TENDER: The Tender prepared by the Tenderer shall comprise the following: 1. Part - I: Techno-Commercial (Un-priced) Bid shall contain the following:

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a. The Tenderer shall courier / drop in the Tender Box meant for Aircraft Division available at the Admin Gate of Aircraft Division, HAL, Bangalore the Cover containing the followings so as to reach us on or before the Tender Due Date & Time. i. Original DD towards Tender Document Fee & EMD / certified copy of GOIs authority for exemption in lieu of EMD (applicable for vendors exempted from submission of EMD on account of their registration under MSMED Act 2006). ii. Original Letter of Authority.

iii. Any other documents beyond the uploading limit, except Technical Bid as per Annexure A / Price Bid as per Annexure - B. The Cover containing the above shall be super scribed with the Tender Reference No., Tender Due Date and Particulars of DD towards Tender Document Fee & EMD. The postal address for the same is as follows: Dy. Manager (Contract Cell), Room No. 73, Ground Floor, Main Factory Administrative Building, Hindustan Aeronautics Limited, Aircraft Division, Old Airport Road, Vimanapura Post, Bangalore 560017, Karnataka, India. Ph. No. 080-22321585 / 22322247. It may please be noted that HAL will not be responsible for any transit / postal delay or delay due to any other reason in receipt of the envelope containing the above documents. b. The following details are to be uploaded to the Web Site : i) Technical Bid is to be uploaded as per the format given at Annexure A of the Tender Document. ii) Scanned Image of the followings: a. DD's towards Tender Document Fee & EMD / Certificate of GOIs authority for exemption in lieu of EMD. b. Annexure - 1 to 5 duly signed & stamped by the Tenderer c. Service Tax Registration Certificate clearly indicating registration for the service called in the Tender. d. Copy of last 3 financial years Balance Sheet and Profit & Loss Account Statement duly certified by CA. e. Solvency Certificate. f. PAN Card / GIR No. Registration Certificate issued by Income Tax Authority. g. Copies of Work Orders of similar works executed & completion certificates as per TEC during the past 05 years. h. ISO Certification copy of the Tenderer. i. Copy of valid customs house agent license in the name of the tenderer. j. Documentary evidence to prove the tenderer as G-card & H-Card holders. k. Copy of DGR Certificate in the name of tenderer to handle dangerous goods. iii) Other information / documents as deemed appropriate by the Tenderer. 2. Part - II: Commercial (Price) Bid: The Price schedule shall be uploaded strictly as per the format Price Schedule Sheet (Annexure - B) given along with Tender Document. Instructions for filling the Price Bid: a. The rate quoted by the Tenderer should be inclusive of all applicable taxes, except Service Tax. b. Tax & Royalty: All the rates quoted in the tender shall be deemed to be inclusive of all charges, expenses, duties, royalties payable by the tenderer to Govt. or Public Body or Local Authority. No additional amount will be paid or claim entertainment on this account by HAL. No claim will be entertained due to increase of any such elements, except service tax in the Budget. The applicable Service Tax must be clearly indicated in your tender, failing which it will be treated as the same is inclusive in the quoted rate. c. The tenderers are required to take into account while quoting their rates, all the factors including any fluctuations in the Market Rates etc., No claim will be entertained on this account after acceptance of the tender or during the currency of the Contract. d. Conditional discount, if offered, shall not be considered for evaluation. e. The cost of any other item / services, which are considered necessary for completion of the job, is deemed to have been included in the offered prices. f. Prices shall be written both in words and figures. In the event of any difference, the price in words shall be valid and binding. For and on the Behalf of Hindustan Aeronautics Limited

Dy. General Manager (M-2) Aircraft Division, Bangalore.

Hindustan Aeronautics Limited Aircraft Division (BC)


Post Bag No: 1788, Vimanapura Post, Bangalore 560 017 (INDIA)
TENDER EVALUATION CRITERIA [TEC]
1. TENDER EVALUATION CRITERIA [TEC] [FINANCIAL]: a) The Tenderer/Bidder should have a minimum of Rs.8.40Lakhs average Annual Financial Turn Over during the last 3 years, ending 31st March of the previous financial year and copy of the certified Balance Sheets and Profit & Loss Account for the same shall be submitted along with TechnoCommercial Bid. b) Latest Bankers Solvency Certificate issued not earlier than 6 months from the date of this Tender Notice from Nationalized / Scheduled Bank for the value of Rs.11.20Lakhs shall be submitted along with Techno-Commercial Bid. c) Copy of PAN / GIR No. Registration Certificate issued by Income Tax Authority.

2. TENDER EVALUATION CRITERIA [TEC] [TECHNICAL]: a) Experience: The Bidder should have experience in the Nature of Work/Service called in the Tender Document and successfully provided such Work / Services to any Central or State Government / PSU / Reputed Large Pvt. Organization Units during the last 5 years (prior to the date of IFT). The documents (Work Order and respective completion certificate issued by client, indicating details of project / work / service executed) to prove credentials in this regard must be UPLOADED along with the Techno-Commercial Bid. If the completion certificate is from Private organization, the same shall be UPLOADED with TDS certificate. (A job executed by a Bidder for its own plant / project cannot be considered as experience for the purpose of meeting requirement of TEC of the Tender.) The experience should be either of the followings: i. Three similar completed works each costing not less than an amount equal to 40% of estimated value as per Tender Document. OR ii. Two similar completed works each costing not less than an amount equal to 50% of estimated value as per Tender Document. OR iii. One similar completed work costing not less than an amount equal to 80% of estimated value as per Tender Document.

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