Stock Management and Sales To manage daily replenishment and complete orders within a deadline in line with the

e sales, the needs of the department and the product information provided by the Company. To demonstrate commercial analysis and to react to information (internal reports, priority areas, trends, competitors, customer profile, product knowledge) To communicate with the Department Manager / General Manager, Product Manager, Regional Manager and / or Commercial Director as when required (feedback about new lines, product requests and future arrivals) To drive sales to improve store performance and to support the GM/DM to keep within budget. To ensure the profit and productivity goals are met by contributing towards the management of payroll hours, sales and P&L Product knowledge: To be aware of what is new in the delivery, what is expected on the next one, and to manage the product available in the shop floor and stockroom To ensure that fitting rooms are covered and merchandise is redistributed efficiently and accurately Delivery and Stock Organization To manage the complete delivery process and react to unexpected circumstances when appropriate To allocate new lines in the shop floor and manage replenishment and to brief the team on new lines and locations To organize overstock as per Company policies To manage delivery productivity in line with Company targets

To understand how to use the Stock Management System (Casio) for all product transfers and deliveries and to meet deadlines

Merchandising To work with the Merchandising team to plan and adapt the store merchandising and internal mannequins according to Company criteria and sales. To guarantee visual merchandising standards and to properly maintain fixtures and decorations Customer Service To deliver exceptional customer service by ensuring all team members are fully conversant with the minimums, all current promotional activity and services offered by the Company. To follow all minimums of customer service consistently setting standards to the team To solve any customer issues as they arise. To manage conflict and refer to the senior management team when necessary To offer add-on sales (i.e.: gift cards, accessories, alterations, etc) To understand and enforce the return policy

Store Procedures and Cost Control To support the General Manager in completing the security checklist and to ensure that all security procedures are followed in the store To understand the stock take process, the sales preparation process and to support the line manager on these To understand the Maintenance File and to support the management team in using it effectively To show awareness of personnel and other controllable costs

Health and Safety

 To ensure good housekeeping is maintained throughout all areas in the store and to communicate with the management team in case and incident happens To be aware of the risks employees and customers are exposed to and to be aware of safe work practices and Company procedures to overcome them To know who the appointed First Aiders are in the store and to understand and promote the role of the Safety Champion HR & Team Management To develop a team orientated environment

To support the management team in preparing monthly rotas, daily planners and holidays according to business needs To encourage staff participation in daily team briefs (Japanese meetings) and to support the management team with new ideas To guarantee the adequate induction of new team members

To assist in the development and retention of an effective team by being involved in the recruiting, training, developing and coaching of team members in line with Company budgets and standards To participate in performance reviews for staff members

To get involved in performance management of Sales Assistants (I.e. sickness/ absence, lateness, returns to work, etc) To support the management team in all Payroll procedures (TGT system). To get involved in the recruitment process in the store

To ensure that continuous comprehensive training of all Sales Assistants is completed in line with Companys guidelines Requirements

At least 1 year's experience in similar position Very good knowledge of spoken English Availability to work on a full time basis Forward planning skills Commercial awareness Numerate and Articulate Strong organisational and time management skills Goal orientated: to be oriented to carry out a good job and achieve or even exceed goals Flexibility and problem solving ability Has initiative to identify problems and opportunities to be proactive Ability to handle pressure and react quickly to situations. Uses initiative to make timely decisions in challenging conditions and circumstances Excellent communication (both verbal and written) and interpersonal skills Takes ownership of self-development Self-motivated and ability to motivate others Tenacious and resilient Ability to lead by example, motivate and develop staff Ability to work autonomously and as part of a teamInditex is an equal opportunities employer. All applicants will be treated fairly and not discriminated against on the grounds of gender, ethnic origin, sex, marital status, sexual orientation, disability or age