PROJECT

1. Company Company at Glance Profile Guiding Principles Vision and Values 2. Company Overview 3. Process Layout of each Shop 4. Project Introduction 5. Project Index 6. Contents 7. Conclusion or Output 8. Summary 9. Acknowledgment 10. Bibliography

COMPANY
Company at Glance
Equity Structure: 56.2% Suzuki, 43.8 % with FIs, public Turnover: Rs. 426125 million Net Profit: Rs. 23,921 million Sales volume: 1,171,434 vehicles Domestic car sales: 1,051,046 Car exports: 120,388 Market Share: 39.12 % (Passenger vehicle) Models: 16 models Sales Outlet: 1204 sales outlets covering 874 towns and cities. Service Network: 2987 workshops across 1430 towns and cities. Our employee strength: Over 9,000 employees

Profile
Maruti Suzuki India Limited (MSIL, formerly known as Maruti Udyog Limited) is a subsidiary of Suzuki Motor Corporation, Japan. Maruti Suzuki has been the leader of the Indian car market for over two and a half decades. The company has two manufacturing facilities located at Gurgaon and Manesar, south of New Delhi, India. Both the facilities have a combined capability to produce over a 1.5 million (1,500,000) vehicles annually. The company plans to expand its manufacturing capacity to 1.75 million by 2013. The Company offers 15 brands and over 150 variants ranging from people's car Maruti 800 to the latest Life Utility Vehicle, Ertiga. The portfolio includes Maruti 800, Alto, Alto K10, A-star, Estilo, WagonR, Ritz, Swift, Swift DZire, SX4, Omni, Eeco, Kizashi, Grand Vitara, Gypsy and Ertiga. In an environment friendly initiative, in August 2010 Maruti Suzuki introduced factory fitted CNG option on 5 models across vehicle segments. These include Eeco, Alto, Estilo, Wagon R and Sx4. With this Maruti Suzuki became the first company in India to introduce factory fitted CNG vehicles. In terms of number of cars produced and sold, the Company is the largest subsidiary of Suzuki Motor Corporation. Cumulatively, the Company has produced over 10 million vehicles since the roll out of its first vehicle on 14th December, 1983. Maruti Suzuki is the only Indian Company to have crossed the 10 million sales mark since its inception. In 2011-12, the company sold over 1.13 million vehicles including 1,27,379 units of exports. The Company employs over 9000 people (as on 31st March, 2012). Maruti Suzuki's sales and service network is the largest among car manufacturers in India. The Company has been rated first in customer satisfaction in the JD Power survey for 12 consecutive years. Besides serving the Indian market, Maruti Suzuki also exports cars to several countries in Europe, Asia, Latin America, Africa and Oceania Maruti Suzuki's revenue over the years: (Rs. in Million) Year 2006-07 2007-08 2008-09 Net Sales 1,45,922 1,78,603 2,03,583 Year 2009-10 2010-11 2011-12 Net Sales 3,01,198 3,58,490 3,47,059

Equity Structure exchange Total Sales (2012-13) Net Sales (12-13) Net Profit (12-13) Manpower Group Companies Market Share (2012-13) Models

56.20% Suzuki, 43.80% Public via stock 1,171,434 units Rs. 426,125 million Rs. 23,921 million Around 13000 employees 28 39.12 % (Passenger vehicles) 16 models with over 150 variants

Guiding Principles
What is 5 S?
SEIRI SEITION SEISO SEIKETSO SHITSUKE PROPER SELECTION ARRANGEMENT CLEANING CLEANLINESS DISCIPLINE

What is 4 M?
The factory is essentially a mix of man, materials, machines and methods. These should move continuously and effectively to produce a quality product at low cost. The most essential work in quality control is to thoroughly investigate regarding the problems concerning quality, decide suitable counter measures and carry out improvements accordingly. MAN MACHINE MATERIAL METHODS

What is 3 M?
In Japanese language 3M is:

MURI MUDA MURA

- INCONVENIENCE - WASTAGE - INCONSISTENCY

What is 3 G?
In Japanese Language 3G is: GENCHI GENJITSU - ACTUAL PLACE - ACTUALLY GENBUTSU - ACTUAL THING

What is 3 K?
In Japanese language 3K is: KIMERAARETA KOTO GA KIHON DIRI KICHIN TO MAMORU - What has been decided - As per the standard - Must be followed

Vision and Values

Our vision
The Leader in the Indian Automobile Industry, Creating Customer Delight and Shareholder's Wealth; A pride of India.

Our values
We believe our core values drive us in every endeavour. Customer obsession

Fast, flexible & First mover Innovation & creativity Networking & partnership Openness & learning

Future Plans
Manesar C plant 2.5 lakh units Overall capability : 1.75 million units New diesel engine plant 1.5 lakh engines Manufacturing facility in Gujarat Acquired 700 acres Unified SMC & MSIL R&D team High investment (Rs. 2,500 crores) in Rohtak facility Will be ready by year 2014 Vehicle and Spare Parts stockyards Nagpur : to be operational soon One in Bangalore already operational