Questionnaire

1. How do you locate your desired product in store? Inter: Yourself Every time with the help of floor staff. Some time with the help of floor staff.

2. How long do you wait to get your product altered?

Less than 45 min 50% In between 45 min -1.5hrs 30% More than 1.5 hours 20% I dont alter my product from pantaloons. 0% I dont alter my product at all. 0%

Interpre: When asked about how much time pantaloons takes for altering the clothes 50% says less than 45mins , 30% says in between 45 min -1.5hrs and 20% says it takes more than 1.5 hours only when sale is going on or when the pantaloons is over crowded. 3. How long (in min) do you wait to get trail room?

0-2 10%

 Inter:

2-4 15% 4-8 25% More than 8 50%

4. What do you feel about the parking facility of Store?

Inter :

Excellent 40% Satisfied 30% Good 10% Not upto expectation. 10% Bad. 10%

When asked about whether the customers are satisfied with the parking faciltites or not 40% says Excellent , 30% says satisfied , 10% says good , 10% says not upto the expectations because they have been to pantaloons on weekends when it is overcrowded and the remaining 10% says bad and have given the same reason.

5. Are you able to get Shopping Bag every time while doing shopping in Store? Inter: 100% of the customers says that they always get the shopping bags whenever they have been to pantaloons but recently they get shopping bags but they have to pay for it.

Yes 100% No 0%

6. Which media influence you to buy from Pantaloons? Hoardings 80%

 Inter :

Newspapers 5% Tv 5% Brochures 0% Others 10%

When the customers are asked about media influence on them 80% says Hoardings, 5% says Newspapers, 5% says TV, and 10% says Others because many times during the offers and sales pantaloons also does marketing on radio.

8. Are you satisfied with the price? Yes No

10. Which section you like most in respect of quality, variety and price? Men Women Kids General merchandise

11. How often do you shop?

Daily Weekly Monthly Biannually

12. Are you satisfied with the schemes running in the Pantaloons? Yes No

13. Generally you spend in shopping at a time? 0-1000 1000-5000 5000-10000 10000+

14. Generally you spend more for? Clothes Accessories Jewelry Cosmetic

15. What drives you to other places? Ambience Price Service Quality Any Other

16. Beside Pantaloons, which outlet you visit most?

Life style Shoppers Stop Globus

17. What things you would like to see in Pantaloons, so that you can shop more from here? Quality

Discount Variety Brand

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Personal details
Name: Address: Age: Between 0-15 Between 25-35 Between15-25 Above35