Introduce yourself

Application for employment

Personal details Fill this in carefully. Here at Loop, we like to be properly introduced.
Surname: First name(s): Address: Postcode: Home Tel: Mobile: Email:

What job are you applying for? How did you first hear of this job vacancy?
I know someone who works at Loop and they told me about it (Give name of person) I attended a job fair (Give name of job fair) I saw it advertised in a newspaper/magazine (Give name of publication) I saw it on a website (Please state which website) Other (Please give details)
Are you legally permitted to work in the UK? We can only accept applications from candidates who are legally permitted to carry out the job you have applied for. All candidates who are short listed will be required to provide suitable documentation...

We pull together
We work together for a shared vision

We plan ahead
We look beyond todays challenges to create tomorrows solutions

We cant do this on our own

We recognise that strong relationships will help us build a better future

We think outside the pipes

We think and act creatively

We all make a difference

Each one of us plays an important part in achieving our vision

Taking responsibility for the water environment for good

Life at work
Tell us what youve been doing - we want to know about your background. Dont worry if youve had a break from work. Just let us know when it was. Start with your most recent employment and work backwards. Theres some space on the next page for any additional information.
My most recent job title: Company name: Address:

Postcode: Employment start date: Salary/hours: Duties/responsibilities: Reason for leaving: Employment end date:

My previous job title (1): Company name: Address:

Postcode: Employment start date: Salary/hours: Duties/responsibilities: Reason for leaving: Employment end date:

My previous job title (2): Company name: Address:

Postcode: Employment start date: Salary/hours: Duties/responsibilities: Reason for leaving: Employment end date:

My previous job title (3): Company name: Address:

Postcode: Employment start date: Salary/hours: Duties/responsibilities: Reason for leaving: Employment end date:

Additional information:

Tell us about you

Tell us about you and the experiences youve had which you believe support your application.

Show us your strengths

Were looking for people with special qualities to join us here at Loop. Answer the following questions with recent examples from your work or social life that show you at your best. The harder you think about this section, the more likely we are to be impressed.
Describe a time when you correctly identified the needs of a customer, colleague or friend?

Give an example where you had to work in a team to achieve success?

Describe a time where you have stayed calm in a difficult situation?

Describe a situation where you successfully juggled a number of conicting priorities to meet a deadline?

Give an example of a time when you have persuaded someone to your way of thinking?

Think back to school

Fill us in about your achievements at school. Dont worry - were not just looking for academic achievement. We look at you as an individual. Your attitude, determination and customer focus count for a lot too.
Academic Achievements:

Non academic achievement/knowledge gained after school:

Employment checklist
This checklist is to help with your understanding of the role for which you are applying at Loop and also to help you decide whether the type of work we have on offer and the working environment is one that you will be comfortable with. Please answer the questions below honestly. If you are not able to answer YES to any of the questions we will need to discuss your reasons for saying NO at interview.
I am aware that I will need to undergo a period of full training in order to work to perform to the standards of Loop Customer Management Ltd. This training can be intense therefore concentration and an ability to retain information will be essential. I may also be required to complete some of the course work in my own time. YES NO

I am aware that a great deal of my time may be spent talking to customers, in some cases these may be difficult customers but, I will receive support to help me and I will have a professional approach at all times. If my role is telephone based I accept that I will be required to wear a telephone headset for most of my working hours and that my calls will be recorded for quality assurance. YES NO

I recognise that Loop Customer Management Ltd requires me to attend punctually and regularly for work. I agree not to take unnecessary time off work and to attend punctually. YES NO

I am aware that the role I am applying for requires me to meet targets whilst providing excellent customer service. I understand that training and support will be available to help me achieve these targets and I confirm I feel able to work in this type of environment. YES NO

I am happy with the shift that I have applied for and understand that I will only be able to change this if it meets the need of the business. YES NO

If any of the answers are NO then Loop Customer Management Ltd may not be the place for you to work.
I conrm I have answered the questions on this checklist honestly and the information shown is correct. YES NO

Reference details
References will only be taken up after we have offered you a position. If you are in employment one reference must be from your current employer. If you are not currently employed the reference should be from your previous employer. If neither of these apply please include details from your last educational institute.
Reference name (1): Position: Occupation: Address:

Postcode: Email: Tel/Fax:

Reference name (2): Position: Occupation: Address:

Postcode: Email: Tel/Fax:

Optional
Reference name (3): Position: Occupation: Address:

Postcode: Email: Tel/Fax:

We meet again
Please let us know if youve worked for Loop or another company within the Kelda Group before. This should include any time spent working with us under an agency on a temporary basis or in a permanent position.

Equal Opportunities
We are committed to ensuring that our staff reect the community we serve. We therefore are opposed to discrimination on any grounds. We operate a recruitment and selection policy designed to ensure that all job applicants are treated equally regardless of race, religion, ethnic origin, culture, sex, sexuality, marital status, age and disability. This confidential information is collected purely for statistical purposes, to ensure Loops recruitment process is free from bias. It will be detached on receipt of your application and will not be used in assessing your suitability for employment or shared with any third party companies.
The vacancy: Vacancy Role: Vacancy Ref No: Where did you hear about the vacancy?

All the information in this form is correct. I understand that if any statements are false or misleading I will be liable to have my application disqualified or subsequently will be liable to be dismissed from employment by Loop Customer Management Ltd. I am happy for Loop to contact the above referees if Im successful. I am happy for the information I have provided in my application to be shared with other companies in the Kelda Group, in connection with other potential suitable vacancies. Could we have your autograph? Signature:

Personal Details: Surname: First Name(s): Date of Birth: Gender: Male Female

Date:

As part of our commitment to the 2 ticks scheme we will guarantee an interview to anyone who declares the minimum criteria for the role.

Equal Opportunities
Do you consider yourself to have a disability? Yes No If yes, please tick one box: Hearing Impairment Mental Impairment Physical Impairment Visual Impairment Other If you do have a disability and we do invite you to come for an interview, are there any special arrangements we will need to make?

ETHNIC ORIGIN: I would describe my ethnic origin as: (please tick appropriate box) Asian British Bangladeshi Indian Pakistani Black British Black African Black Caribbean Black Other Chinese Mixed White Other - please specify

Thank you for taking the time to fill out this form
We look forward to working with you in the future

RELIGION (please tick appropriate box) Buddhism Islam Sikhism Judaism Christianity Hinduism Other - please specify If the vacancy is in Northern Ireland: Protestant Catholic SEXUAL ORIENTATION (I would describe my sexual orientation as) Heterosexual Gay/Lesbian Bisexual

Dont hesitate to get in touch if you have any questions, you can get hold of us at: Loop Customer Management Ltd Number One Mid Point Business Park Thornbury Bradford BD3 7AY Tel: 0845 1 25 25 25 Email: jobs@loop.co.uk www.loop.co.uk

Are you a military reservist? Yes No