User Guide
REPAIRS
CAUTION
RISK OF ELECTRIC SHOCK
If you find the unit in need of repair, contact your cable system operator for repair or replacement.
This reminder is provided to call the CATV system installers attention to Article 820-40 of the NEC that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close as possible to the point of cable entry as practical.
WARNING
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.
CAUTION
TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS (POLARIZED) PLUG WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE. The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated dangerous voltage within the products enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. This installation should be made by a qualified service person and should conform to all local codes.
G ro und in g c la mp s G ro unding co nduc tor s (N EC Section 810-2 1) A ntenna discharge u nit (N E C S ection 810 -20 )
Copyright 1999 by General Instrument Corporation. All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without written permission of the publisher. The General Instrument logo and STARVUE are registered trademarks of General Instrument Corporation.
IMPORTANT SAFEGUARDS
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Read instructions All the safety and operating instructions should be read before the appliance is operated. Retain instructions The safety and operating instructions should be retained for future reference. Heed warnings All warnings on the appliance and in the operating instructions should be adhered to. Follow instructions All operating and use instructions should be followed. Cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Attachments Do not use attachments not recommended as they may cause hazard. Water and moisture Do not use this equipment near water; for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool, and the like.
Accessories Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall causing serious injury and serious damage to the appliance. Use only with a cart, stand, tripod, bracket, or table recommended by the manufacturer, or sold with the equipment. Any mounting of the appliance should follow the manufacturers instructions, and should use a mounting accessory recommended by the manufacturer. Ventilation Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the equipment and to protect it from overheating. The openings should never be blocked by placing the product on a bed, sofa, rug, or similar surface. Equipment should never be placed near or over a radiator or heat register, or in a built-in installation such as a bookcase or rack unless proper ventilation is provided. Power sources This product should be operated only from the type of power sources indicated on the marking label. If you are not sure of the type of power supplied to your home, consult your local power company. For equipment intended to operate from battery power, or other sources, refer to the operating instructions.
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Ground or polarization This equipment may be equipped with a polarized alternating-current line plug (a plug having one blade wider than the other). This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug. Alternate warnings This equipment may be equipped with a 3-wire grounding-type plug, a plug having a third (grounding) pin. This pin will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding-type plug. Power cord protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the appliance. Outdoor Antenna Grounding If an outside antenna or cable system is connected to the equipment, be sure the antenna or cable system is grounded as to provide some protection against voltage surges and built-up static charges.
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Lightning For added protection for this equipment during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the video product due to lightning and power line surges. Power lines An outside antenna system should not be located in the vicinity of overhead power lines or where it can fall into such power lines or circuits. When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits as contact with them may be fatal. Overloading Do not overload wall outlets and extension cords as this can result in a risk of fire or electrical shock. Object and liquid entry Never push objects of any kind into this equipment through openings as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product. Servicing Do not attempt to service this equipment yourself as opening or removing covers may expose you to dangerous voltage or other hazards, refer all servicing to qualified service personnel.
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Damage requiring service Unplug this equipment from the wall outlet and refer servicing to qualified service personnel under the following conditions:
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Safety check Upon completion of any service or repairs to this video product, ask the service technician to perform safety checks to determine that the product is in proper operational condition. Telephone equipment Observe the following precautions when installing telephone modem equipment:
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Replacement parts When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock, or other hazards.
Battery usage Notwithstanding any information provided by GI in this manual regarding the use of batteries, the end user assumes all responsibility and liability to use and dispose of batteries in accordance with all applicable laws, rules and regulations. GI will not be liable to anyone for the end user's failure to use and/or dispose of batteries in the proper manner and in accordance with such laws, rules and regulations, or for any defect contained in batteries which may cause injury damage to persons or property.
CON TENTS
Introduction............................................. 2 Front Panel................................................................... 3 Rear Panel .................................................................... 4 Recording Your Connections...................6 Using the Remote Control ......................7 Disabling the Remote Control .............................10 Restoring the Remote Control ............................10 Installing Batteries....................................................11 Basic Operation ...................................... 12 Turning Power On and Off ...................................12 Adjusting the Volume..............................................12 Using the On-Screen Display................................13 Changing Channels ..................................................14 Favorite Channels....................................15 Adding Favorite Channels......................................15 Tuning Favorite Channels ......................................15 Removing Favorite Channels.................................16 Passwords ............................................... 17 Adding Passwords ................................................... 17 Changing or Deleting Passwords......................... 18 Parental Control .................................... 19 Adding Channels for Parental Control .............. 19 Tuning Channels with Parental Control............ 20 Impulse Pay-Per-View ........................... 21 Recording Programs...............................22 Timers .................................................... 24 Setting Alarm Timers.............................................. 24 Setting Sleep Timers ............................................... 25 Messages..................................................26 Changing the Screen Display..................27 Changing the Background...................................... 27 Moving the Screen Display.................................... 29 Displaying the Time ...............................30
The AC Connector ...................................31 Default Settings ..................................... 32 Connecting the CFT-2100 .......................33 Basic Connections....................................................33 Connecting a TV and VCR ....................................34
INTRODUCTION
Welcome to General Instruments CFT-2100 set-top terminal, your connection to cable entertainment. The CFT-2100 features an easy-to-use on-screen display system to view channel listings, set channel control passwords and many other options that will enhance your television viewing. This guide introduces you to the CFT-2100 and provides instructions for set up and operation.
INTRODUCTION
Front Panel
The front-panel control keys can be used to operate the CFT-2100. The LED displays the current channel number, time of day and special operating messages. The front-panel control keys are described further in the section, Using the Remote Control.
VOLUME
CHANNEL
INTRODUCTION
Rear Panel
The rear panel contains connectors for system cabling and an AC outlet for the TV power plug.
1 2 3 4 5
TV SET
AUDIO VIDEO
6 7
INTRODUCTION
Item 1 2 3 4 5 6 7
TV SET
Description
This is the basic connection from the CFT-2100 to the TV or to the VCR This is the connection for cable input from the cable wall outlet This connector is for the optional Impulse Pay-Per-View feature The optional STARVUE module would replace this panel This is the AC outlet to connect the power plug from the TV to the CFT-2100 Used for connecting the audio to your stereo system Use when connecting video to your TV or VCR
AUDIO VIDEO
NOTE Always disconnect the power before moving the CFT-2100 or changing the cable connections.
VC R
CABLE IN AUDIO IN VIDEO IN
TV
AUDIO
VIDEO
1 2 3 4 5 6 7
1 4 7 CH PROG
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MENU SELECT ENTER VOLUME CHANNEL
9 10 11 12
MENU SELECT ENTER VOLUME CHANNEL
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DELETE
SELECT ENTER
ON SCREEN DISPLAY
13 14 15 7 6 14 12 10
Description
Displays the Quick Functions menu. To use quick functions: Press F and then press MUTE to set the best stereo level volume (press VOL IorJ to return to normal) Press F and then press DELETE to clear favorite channel settings Press F and then press SELECT to cancel an Impulse Pay-Per-View event Press F and then press CATV to display the sleep timer screen (for complete instructions see the section, Timers)
NUMBER KEYS
Are used to: Select a channel Enable a menu function Enter a password
3 4 5 6 7
!CH
PROG DELETE SELECT MENU
Recalls the last channel displayed. Adds favorite channels to the FAV CHANNEL GUIDE. Removes channels from the FAV CHANNEL GUIDE. Is used to highlight menu options. Displays the main menu.
Description
Turns the CFT-2100 on and off from the remote control. Use with the F key for quick functions. Scans through favorite channels. Sequentially steps through the channels. Highlights items on the menus. Is used when the optional RF bypass module is installed. Increases or decreases the volume. Pages through the menus. Toggles the sound on and off. Confirms entries on the menus. Displays active features on the Channel Information screen Displays messages Exits a menu
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POWER
1 2 3
On the main menu, select 7 CONTROL PANEL. Select 2 DISABLE REMOTE and then press ENTER. A confirmation screen appears on the display screen and the letters rLo are displayed on the front panel LED.
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Installing Batteries
NOTE Batteries installed incorrectly can cause battery leakage and corrosion that will damage the remote control.
Before you can use the remote control, you must install two AAA (1.5-volt) alkaline batteries:
1 2 3
Press the battery cover on the back of the remote control and slide open. Insert two new batteries in the direction indicated on the inside of the battery compartment. Replace the battery cover.
If the CFT-2100 does not power on, check the orientation of the batteries or replace with new batteries.
+ +
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Press POWER on the front panel or press CATV on the remote control to turn the CFT-2100 on and off.
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The on-screen display contains easy-to-use menus for operating your CFT-2100. There are three main menus that enable you to access other screens. When instructed to access the main menu always press MENU to display the first menu. Press CURSOR v or w or press PAGE v or w to navigate through the menus.
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Changing Channels
You can change channels in three ways: Use the number keys on the remote control. For example, to change to channel 10, press 1 and then press 0. Use the CHAN v or w to step through the channels. Use the Channel Guide for a list of the channel numbers and names.
CHANNEL GUIDE A 01 GUID 11 LIFE 02 ARTS 12 PBS 03 NBC 13 SHOW 04 CNBC 14 HBO 05 CBS 15 TMC 06 TBS 16 MAX 07 CSPN 17 DIS 08 CSP2 18 WEAT 09 MTV 10 ABC USE vw THEN ENTER
1 2 3
On the main menu, select 1 CHANNEL GUIDE. Press CURSOR v or w to highlight your choice. Press ENTER to change to the channel.
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1 2 3 4
On the main menu, select 3 FAVORITE CHANNELS. Select 1 FAV CHANNEL GUIDE. Press CURSOR v or w to highlight the channel you want to add to the favorite channel list and then press SELECT. Press DISPLAY to exit.
To quickly add a favorite channel, press the channel number you would like to add and then press PROG.
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1 2 3 4
On the main menu, select 3 FAVORITE CHANNELS. Select 1 FAV CHANNEL GUIDE. Press CURSOR v or w to highlight the channel you want to remove from the favorite channel list and then press SELECT. Press DISPLAY to exit.
To quickly remove a favorite channel, press the channel number you would like to delete and then press DELETE.
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PASSWORDS
CONTROL PANEL 1 MODIFY DISPLAY 2 DISABLE REMOTE 3 AC OUTLET 4 SET PASSWORDS 5 RESET DEFAULTS USE vw THEN ENTER OR PRESS 1-5
Adding Passwords
The parental control and the Impulse Pay-Per-View features enable you to control channel access using a password. You can create a different password for each. You can lock and unlock channels at anytime. To create a four-digit password (for example, 1234):
1
SET PASSWORDS 1 PARENTAL CONTROL 2 PAY-PER-VIEW USE vw THEN ENTER OR PRESS 1-2
On the main menu, select 7 CONTROL PANEL. Select 4 SET PASSWORDS. Select 1 PARENTAL CONTROL or 2 PAY-PER-VIEW. Enter your four-digit password using the remote control and then press ENTER. Verify the password by entering the same digits again and then press ENTER.
2 3 4
UNLOCK BOX WITH YOUR PARENTAL CONTROL PASSWORD USE 0-9 THEN ENTER
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PASSWORDS
1 2 3 4 5
On the main menu, select 7 CONTROL PANEL. Select 4 SET PASSWORDS. Select 1 PARENTAL CONTROL or 2 PAY-PER-VIEW. Enter your current password to open the locked box. Change your password by entering a new password and then verify. or Delete your password by pressing the ENTER key twice.
UNLOCK BOX WITH YOUR PARENTAL CONTROL PASSWORD USE 0-9 THEN ENTER
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PARENTAL CONTROL 1 PARENTAL GUIDE 2 LOCK BOX USE THEN ENTER OR PRESS 1-2
1 2 3 4
On the main menu, select 2 PARENTAL CONTROL. Select 1 PARENTAL GUIDE. Press CURSOR v or w to highlight the channels you want to lock and then press SELECT (to unlock, press SELECT again). Press ENTER to exit.
PARENTAL CTRL GUIDE A 11 LIFE 01 GUID 12 WEAT 02 ARTS 13 WBS 03 HBO 14 FOX 04 MTV 15 UPN 05 CBS 16 IPPV 06 NBC 17 FOOD 07 MAX 18 HBO2 08 PRSM 19 VJ1 09 PBS 20 NIK 10 ABC USE THEN ENTER
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Turning off the CFT-2100 will also lock parentally controlled channels.
5A THIS CHANNEL IS PARENTALLY CONTROLLED ACCESS PARENTAL CONTROL WITH THE SELECT KEY TO UNLOCK BOX
UNLOCK BOX WITH YOUR PARENTAL CONTROL PASSWORD USE 0-9 THEN ENTER
1 2 3
Tune to the channel you want to watch. Press SELECT to access the Unlock Box Password screen. Enter your four-digit parental control password and then press ENTER.
When you unlock a channel, all channels are accessible until they are locked again. A key icon displays when the channel is unlocked. To re-lock channels:
1 2 3
On the main menu, select 2 PARENTAL CONTROL. Select 2 LOCK BOX to lock channels. Begin normal operation.
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IMPULSE PAY-PER-VIEW
Impulse Pay-Per-View is an optional feature that enables you to purchase special programming without a phone call to your cable service provider. You can control the purchase of programs by setting a password. To purchase Impulse Pay-Per-View events:
NOTE
1 2 3
Tune to the channel broadcasting the Impulse Pay-Per-View event. When an E flashes on the front-panel LED, press SELECT to purchase the event. Enter your Impulse Pay-Per-View password and then press ENTER.
To cancel the purchase, press F and then press SELECT. If you cant cancel the event, call your cable service provider.
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RECORDING PROGRAMS
You can set your CFT-2100 to tune a channel at a specific time for VCR recording. If the channel you are recording is password controlled, such as a parentally controlled channel, you must enter your password to set recording options. When you use the CFT-2100 to record programs on your VCR, the remote control is automatically disabled to prevent accidental changing of channels. The remote control is restored when the recording process is complete.
NOTE
If a channel becomes parentally controlled after it is programmed to record, it will not be accessible. The parental control lock must be removed.
VCR TIMERS 1 AVAIL 5 AVAIL 2 AVAIL 6 AVAIL 3 AVAIL 7 AVAIL 4 AVAIL 8 AVAIL USE , THEN ENTER
1 2 3
On the main menu, select 4 VCR TIMERS. Press CURSOR v or w to find the first available recording slot and then press ENTER. Press SELECT to highlight: ONE TIME DAILY WEEKLY WEEKDAYS WEEKENDS
VCR TIMER 1 ONE TIME DAILY WEEKLY WEEKENDS WEEKDAYS SELECT, THEN ENTER
Press ENTER.
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RECORDING PROGRAMS
6
VCR TIMER 1 ONE TIME START DATE JAN 21 MON START TIME 10:19 AM END TIME 10:19 AM CHANNEL 21 A USE ENTER TO CONFIRM PROG TO CHANGE DELETE TO CLEAR
Press CURSOR v or w to enter the requested information for: START DATE START TIME END TIME CHANNEL
7 8
Press ENTER to confirm your entries or press PROG to change your entries. Press DISPLAY to exit.
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TIMERS
ALARM TIMERS 1 SLEEP TIMER 2 TURN ON TIMER 3 TURN OFF TIMER USE THEN ENTER OR PRESS 1-3
1 2 3
On the main menu, select 5 ALARM TIMERS. Select 2 TURN ON TIMER to turn the timer on, or select 3 TURN OFF TIMER to turn the timer off. Press CURSOR v or w to the desired time and then press ENTER to accept and exit, or press DELETE to clear timer settings and exit.
TURN-ON TIMER TURN ON EVERY DAY AT 8:33 AM USE , THEN ENTER OR DELETE TO CLEAR
or
TURN-OFF TIMER TURN OFF EVERY DAY AT 10:33 AM USE , THEN ENTER OR DELETE TO CLEAR
If you hold down the CURSOR v or w key, the time will increment in 15 minute intervals.
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TIMERS
ALARM TIMERS 1 SLEEP TIMER 2 TURN ON TIMER 3 TURN OFF TIMER USE vw THEN ENTER OR PRESS 1-3
1
SLEEP TIMER 30 MIN 2 HRS 1 HR 3 HRS DISABLE SELECT, THEN ENTER
On the main menu, select 5 ALARM TIMERS and then press ENTER. Select 1 SLEEP TIMER and then press ENTER. Press SELECT to highlight either 30 MIN, 1 HR, 2 HRS, 3 HRS, or DISABLE (to stop a timer that has previously been set). Press ENTER to confirm your choice and exit.
2 3 4
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MESSAGES
DISPLAY MESSAGES Today's Weather Pay-Per-View Guide Special HBO Upgrade Customer Service No.
Your cable service provider has the option of sending messages to you through your CFT-2100 that: Appear over programming to alert you of an emergency Notify you of a credit problem if you have the optional Impulse Pay-Per-View feature Announce general information from your cable service provider
A red message indicator light on the front panel will appear when you have a general information message. To read general information messages:
1 2 3
On the main menu, select 6 DISPLAY MESSAGES. Press SELECT to highlight a message you want to read. Press ENTER to display the message. Press PAGE vw to navigate through the message Press MENU to go to previous page to read other messages
4 5
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CHANGE BACKGROUND MENU CLR BOX FULL STATUS CLR BOX SELECT, THEN ENTER
1 2 3 4
On the main menu select 7 CONTROL PANEL. Select 1 MODIFY DISPLAY. Select 1 CHANGE BACKGROUND. Press SELECT to highlight MENU and then press ENTER to highlight the background option you want to change to: CLR for the letters to appear over the TV program BOX for the letters to appear against a black box background FULL for the letters to appear against a solid black screen
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Press SELECT to highlight STATUS and then press ENTER to highlight the background option you want to change to: CLR for the letters to appear on the TV program BOX for the letters to appear within a black background
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1 2 3 4 5 6
On the main menu, select 7 CONTROL PANEL. Select 1 MODIFY DISPLAY. Select 2 CHANGE POSITION. Press CURSOR v or w to move the display up and down. Press PAGE v or w to move the display from left to right. Press DISPLAY to exit.
TO SET POSITION OF BOX CURSOR v MOVES BOX UP CURSOR w MOVES BOX DOWN PAGE v MOVES BOX TO LEFT PAGE w MOVES BOX TO RIGHT
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NOTE
The time is automatically set and maintained by your cable service provider.
CONTROL PANEL 1 MODIFY DISPLAY 2 DISABLE REMOTE 3 AC OUTLET 4 SET PASSWORDS 5 RESET DEFAULTS USE THEN ENTER OR PRESS 1-5
1 2 3 4 5
On the main menu, select 7 CONTROL PANEL. Select 1 MODIFY DISPLAY. Select 3 SET TIME DISPLAY. Press SELECT to highlight ON and display the current time or highlight OFF to display only the channel number. Press ENTER to accept changes and exit.
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NOTE
Never connect a VCR to the AC connector or VCR settings can be lost when the CFT-2100 is turned off.
CONTROL PANEL 1 MODIFY DISPLAY 2 DISABLE REMOTE 3 AC OUTLET 4 SET PASSWORDS 5 RESET DEFAULTS USE vw THEN ENTER OR PRESS 1-5
1 2 3
On the main menu, select 7 CONTROL PANEL. Select 3 AC OUTLET. Press SELECT to highlight UNSWITCHED to turn each unit off separately.
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DEFAULT SETTINGS
CONTROL PANEL 1 MODIFY DISPLAY 2 DISABLE REMOTE 3 AC OUTLET 4 SET PASSWORDS 5 RESET DEFAULTS USE vw THEN ENTER OR PRESS 1-5
Restoring the system to default settings erases all of your selections for screen appearance, screen position, optional time display, and AC outlet use. It does not erase passwords or reset timers. The default settings are: A black box for the on-screen display appears in the lower center of the screen The channel number appears on the front-panel LED The AC outlet is set to SWITCHED, controlling both the TV and CFT-2100
1 2 3
On the main menu, select 7 CONTROL PANEL. Select 5 RESET DEFAULTS. The system is reset to default settings and exits.
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Basic Connections
NOTE
Always disconnect the power before moving the CFT-2100 or changing the cable connections. C FT-210 0
TV SET
AUDIO VIDEO
TV
CABLE IN
AUDIO
VIDEO
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C FT-210 0
TV SET
AUDIO VIDEO
VC R
CABLE IN AUDIO IN VIDEO IN
TV
AUDIO
VIDEO
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Mono audio from the CFT-2100 can be connected to your stereo receiver. Phono cables can be used to connect the audio and video output of the CFT-2100 to the stereo receiver.
Fro m cable o utlet
C FT-210 0
TV SET
AUDIO VIDEO
ST ER EO
TV
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Optional RF Bypass
This option enables you to tune channels directly through your TV when the CFT-2100 is turned off. The RF bypass is available through your cable service provider.
Fro m cable o utlet CFT-210 0
TV SET
AUDIO VIDEO
TV/VCR
CABLE IN
AUDIO
VIDEO
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Optional STARVUE
NOTE
If you have the optional STARVUE module with external connectors, do not remove the cable attached to the TO CONV connector on the module.
The STARVUE module is an optional feature provided by your cable service provider. The STARVUE module can have external connectors as shown or it could be installed internally.
TV
CABLE IN
AUDIO
VIDEO
TV SET
AUDIO VIDEO
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TROUBLESHOOTING
Problem
The remote control is not responding
Possible Solution
Check for an obstruction between the remote control and the CFT-2100. Check that the batteries have been installed properly and replace with new batteries if necessary. Check if the remote control has been deactivated.
Check to see if the sound has been turned down. Press MUTE on the remote control to restore sound. The word MUTE will not appear when the system displays:
The CFT-2100 is not receiving a cable signal
Active Menu screens Event screens Credit screens Parental control screens
Turn on your TV only to see if you are getting a video signal. If you are not, call your cable service provider. Check that the cables are securely connected.
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TROUBLESHOOTING
Problem
A password is not registering
Possible Solution
Re-enter your password by pressing the numeric keys firmly and deliberately. Verify that you are entering the correct password. If you forget your password, call your cable service provider.
A password is entered incorrectly three times The Impulse Pay-Per-View credit limit has been reached or exceeded The CFT-2100 is not displaying the correct time An event is not available for purchase My VCR did not record a program
Wait 15 minutes and try entering your password again. If the system will not take your password, call your cable service provider. Call your cable service provider.
Call your cable service provider. No action necessary. Check that the CFT-2100 is plugged into a live electrical outlet. Never plug the CFT-2100 into an outlet controlled by a wall switch. Be sure you have programmed your VCR to record the program. Be sure your VCR is tuned to the CFT-2100 output channel.
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