FINANCIAL POLICIES

SOURCES OF CAPITAL
Deposits are the major source of capital for FBL. Deposits are mostly obtained from customers. However, Head Office also invests a certain amount of money as deposit from time to time to earn money on his investment.

MONEY AT CALL
In case the Bank needs capital and deposits with it are not sufficient to its requirements, the Bank goes to the inter Bank market for finances. From this local market Bank can obtain both long and short term finances. Such money is called the Inter Bank Call Money and is obtained at Inter Bank Call rates decided by the SBP.

Investment
Another source of obtaining capital for the Bank is the profits which it earns on Investment Portfolio The amount invested in various projects.

SERVICE FACILITIES
Faysal Bank continues to strengthen its position in consumer banking. For extending quality service to retail customers, the bank offers attraction local and foreign currency deposit schemes. FBL launched its first branded liability product Rozana Munafa Business Account in July 1995, targeted toward large corporate and personal business. The bank has also redesigned and refurbished most of its branches, having a constant identity in terms of design, dcor and colour. FBL realizes the importance of customer found services. That is why it has commenced evening banking at all seventeen branches. FBL is divided in to following departments, which provide different facilities to different customers: Customer Service Department Documentary Credit Department Credit Administration Department Credit Operations Department Corporate Banking Group Department Accounts & general Services Department Customer Service department is further divided in to two sections which include Account Opening section and Cash dealing section To provide better and accurate service the Bank has computerized the bank accounts which results in saving the time along with greater speed, accuracy and neatness in accounts.

MANAGEMENT INFORMATION SYSTEM

MANAGEMENT INFORMATION SYSTEM

Information system is the life blood of any firm especially the financial institution. In FBL, managers make use of it to formulate polices, make decisions, and resolve problems. Management and other employees of FBL together with the use of sophisticated computers and carefully planned and designed procedures are able to achieve the maximum pay-offs for the Bank within the special goals. Information is the major ingredient of the success of the bank especially in the credit

department where the credit officers get all the pertinent data, organize it in a form suitable for the managers and to obtain necessary information and to base their decisions upon some logical and sound footings. In FBL management Information System is the responsibility of the Account Department. All the information generated in various departments is routed to the Accounts Department where it is presented in a form usable for the managers at different levels and other users of information.