SPO Payment confirmation Process

SPO Payment Process Flow: Waiting for confirmation

Activities at SPO

1
Consultant Comes to SPO and handovers orders and Payments Receiving Order

2
SPO places order online

3
SPO Deposits Cash in Oriflames SPO Bank `A/C.
Cash Deposit

4
SPO sends payment details to spo.pmt@oriflame.co.in in specific excel format with copy to branch Mail

Placing Order

Treasury to check the excel file with bank statement and update receipts in consultant accounts

6
Pending confirmation files would be updated from time to time by treasury Pending Conf.

7
SPO owner to contact branch for any receipt confirmations during the day

8
Pending orders reports would be sent to the SPO Owners at the day end everyday through email. Mail

Queries relating to deposits exceeding 1 working day to be sent to pmtquery.spo@oriflame.co.in by SPO owners Mail

Activities at Oriflame

Receipts updation

Receipt conf.

A response for payment query would be sent within 1 working day of receipt of mail. Query response

10

Any unpaid SPO order for more than 2 days would be cancelled* Order Cancellation

11

The negated orders list would be sent to SPOs and penalty would be recovered monthly Penalty recovery

12

* Rs.200 penalty to SPO owner per order

SPO Process Summary (Waiting for Confirmation)

1.
2. 3. 4. 5. 6.

Consultant comes to SPO and handovers the Order and Payment.

SPO Owner would places order online. SPO Owner would deposit the cash in the designated Oriflame SPO A/C. SPO will send details of amount deposited in specific excel format. Treasury to check the excel with bank statement and update receipts in consultants Account. Treasury will update SPO pending confirmation list from time to time (This will be available on online FTP Server).

7. 8.

SPO would contact branch for any receipt confirmation during the day. A detailed pending orders report would be sent to the SPO Owner everyday through E-mail.

9.

For all orders relating to deposits exceeding one day, the SPO owner should send a mail to
pmtquery.spo@oriflame.co.in with issue details. A response would be sent by SO with proper reason as to why the amount is not confirmed to the SPO, within 24 hours from the receipt of mail.

10. All unpaid orders more than 2days would be cancelled and the SPO owner would be charged Rs200 as penalty fees. 11. The negated orders list would be sent to the SPO owner and the penalty would be recovered monthly.

* Note: All entries in the pending list more than 30 days old would be deleted after an intimation to branch SCM and Anubhuti.

SPO Payment Process Flow: Payment before ordering

Activities at SPO

1
Consultant Comes to SPO and handovers orders and Payments Receiving Order

2
SPO Deposits Cash in Oriflames SPO Bank `A/C. Cash Deposit

3
SPO sends payment details to spo.pmt@oriflame.co.in in specific excel format with copy to branch Mail

5
SPO places order online Placing Order

Treasury to check the excel file with bank statement and update receipts in consultant accounts

6
Pending confirmation files would be updated from time to time by treasury Pending Conf.

7
SPO owner to contact branch for any receipt confirmations during the day

8
Pending orders reports would be sent to the SPO Owners at the day end everyday through email. Mail

Activities at Oriflame

Receipts updation

Receipt conf.

Queries relating to deposits exceeding 1 working day to be sent to pmtquery.spo@oriflame.co.in by SPO owners
Mail

A response for payment query would be sent within 1 working day of receipt of mail. Query response

10

SPO Process Summary (Payment before ordering)

1. 2. 3. 4. 5. 6. Consultant comes to SPO and handovers the Order and Payment. SPO Owner would deposit the cash in the designated Oriflame SPO A/C. SPO will send details of amount deposited in specific excel format. Treasury to check the excel with bank statement and update receipts in consultants Account. SPO would place order online. Treasury will update SPO pending confirmation list from time to time (This will be available on online FTP Server). 7. SPO would contact branch for any receipt confirmation during the day.

8.
9.

A detailed pending orders report would be sent to the SPO Owner everyday through E-mail.
For all orders relating to deposits exceeding one day, the SPO owner should send a mail to pmtquery.spo@oriflame.co.in with issue details. A response would be sent by SO with proper reason as to why the amount is not confirmed to the SPO, within 24 hours from the receipt of mail.

* Note: All entries in the pending list more than 30 days old would be deleted after an intimation to branch SCM and Anubhuti.

Other Information
Bank Accounts
Bank Name
ICICI

Account Numbers IFSC Code

000705028871 ICIC0000007

Bank Address
Connaught Place 9A, Phelps Building, Inner Circle, Connaught Place, New Delhi - 110001 SBI (01537), B-37,38, Second Floor, Inner Circle, Connaught Circus, New Delhi 110001

SBI

30846209338

SBIN0001537

Confirmation Timings
Intimation time* 09:00 AM 10:45 AM 12:30 PM 03:00 PM Confirmation# 11:00 AM 12:15 PM 02:00 PM 04:30 PM
* Please note that the Intimation time would mean Mail receipt time or deposit time at bank whichever is later # Confirmation is subject to the amount appearing in the bank statement

How to use Excel file for Payment confirmation

SPO Payment Confirmation Excel Sheet

1 2 3
Should match with actual deposit amount

5
Bank where the money is deposite d

Consultant Mention the Number is a exact amount mandatory against the field consultant.

Please state the transaction number or the Branch location of the bank where the amount is deposited for Faster tracking of your deposit

8
Your 3 Digit SPO code no.

Features of SPO Payment Confirmation Field ExcelName Sheet Action needed

No.
1. Consultant No.
Consultant All No

No. is a mandatory field , No payments would be confirmed if it is not mentioned.

the characters of consultant no. should be numeric. Extra characters like #, - , @, * , space , New etc. should be present in this field. the exact amount deposited by the consultant.

2.

Amount

Mention There Rs.

should be no special characters like #, - , @, * , space etc . 2000 : Right

2000 , 2000/-, -2000, (2000) : Wrong

3.

INV# (for inv clearance) Deposit Amount

Mention

the correct invoice no. against which the payment is being made.

If

INV# field is left blank the Amount would be transferred to the cons. prepay A/C.

4.

This should exactly match with the amount deposited in the bank. If the amount doesnt match then the entire transactions file would be pending with us for confirmation until this amount is traced in Bank.

5.

Bank

Select the Bank where the money is deposited, from the drop down list.

6.

Trans # / Banks Branch name

Mention For

the Transaction No. (or ) location of Bank branch where the amount is deposited.

faster payment confirmation please mention bank transaction ID. note that if Trans ID mentioned is wrong no payment would be confirmed the right Date of deposit.

Please

7.

Date of deposit

Mention Date

format has to be DD/MM/YYYY*.

No

payments would be confirmed if the deposit date mentioned is wrong.

7.

Note: 1. Grey cells in the excel sheet are protected, they are Automatic and you need not fill anything in it.
2. Please dont try to tamper or change the format of excel file, this will delay your payment Confirmation. 3 * For setting the right date format please refer to the Date Format PPT attached.

SPO#

Mention your 3 digit SPO code.

Trouble shooting

Facing Problem in entering Date in DD/MM/YYYY format

Are you facing problem in entering date in DD/MM/YYYY format?

You need to change your computer date format.

How can we change the date format? Pls. go through the presentation you can easily change the date format of your computer.

How to change date format

Step 2: Choose Settings

Step 3: Choose Control Panel

Step 1: Click on start button

How to change date format

Step 4: Choose Regional and Language Options

Step 5: Choose Customize

How to change date format

Step 6: Choose Date

Step 7: Choose dd/mm/yyyy format from drop down menu or type dd/mm/yyyy

Step 8: Choose / from drop down menu Step 9: Choose Apply

Step10: Choose Ok

Courtesy: Oriflame Treasury Team