SCM Questions These question will be updated as we go along the sessions, Keep the track of new questions, do work

out all the questions made available to you. Date 29 Jun 13 1. Define Supply Chain Management 2. What are the objectives of Supply Chain ? How can these objectives can be linked to corporate goals? 3. What are the different levels and elements of a Supply Chain planning framework ? 4. Do you think larger firms can succeed more easily than smaller firms in supply chain management ? why or why not ? 5. Can non profit, educational or government organization benefit from supply chain management ? how ? 6. Describe the steps in a traditional manual purchasing system. 7. Describe the e- procurement system and its advantage over the manual system. Are there any disadvantages to the electronic system ? 8. When should a firm outsource instead of making the items in-house ? (Make or buy decision criterion) 9. You are given the following information Costs Fixed Cost Variable Cost Make option Rs 125000 Rs 15 Buy Option Rs 5000 Rs 17

(a) Find the break even quantity and the total cost at the break even point (b) If the requirement is 15000 units, is it more cost effective for the firm to buy or make the component ? what is the cost savings for choosing the cheaper options ? Date 2-Jul-13 Reference : Case : The Dabbawalla System : On-Time Delivery, Every Time, HBS (9-610-059) 10. Work out SWOT analysis of Dabbawalla. 11. What are the major reasons of success for Supply chain of Dabbawalla system, evaluate critically. 12, What are the key learning of management concepts from the above case for you ? Please elaborate.

Date 5-July-2013 Case : Nokia Supply Chain Management (KEL 673) 13. Crticially analyses the case, please elaborate the main issues, key learning from the case 14 . Based on the above case, elaborate your views ;

a) b) c) d)

Why would the Ericsson technician not share news of the fire ? What should Ericsson have done differently in response to the delay in chips ? Did Nokia overstep its bounds in commandeering Philips supply of chips ? What could Nokia have done better in its dealing with Philips ?

Date 17-Jul-13 Q 15. What factors should be considered while choosing suppliers ? 16. What are the reasons to use a single supplier ? 17. What are the reasons for favoring more than one supplier ? 18. Describe centralized and decentralized purchasing and their advantages. 19. Why should an organization be concerned with supplier relationships. 20. What are the key factors that contribute to a lasting supplier relationship ? 21. What are the criteria used in evaluating a supplier ? 22. Discuss how an organization develops a supplier evaluation and certification program. 23. Why should an organization invest in supplier development programs? What are the challenges of supplier development activities ? 24. The XYZ company is performing an annual evaluation of one of the suppliers XYZ and TTT, Purchase manager has collected the following information Performance Criteria Technology Quality Responsive Delivery Co. XYZ 85 95 90 80 Co TTT 90 90 80 85 Weigh .10 .25 .15 .15

Cost Environment Business

90 75 95 Total Score

80 85 90

.20 0.10 .10 1.00

A score based on a scale of 0 (Unsatisfactory) to 100 (Excellent) has been assigned for each of the performance category considered critical in assessing the supplier. Different weights are assigned to each of the performance criteria based on its relative importance. How would you evaluate the performance of XYZ and TTT company as a supplier ? Which one is better supplier ?