SYLLABUS FOR JTO(2008) BATCHES-PHASE-I

(Approved vide BSNL CO New Delhi letter No. 4-1/08/Trg dated:27-11-2009) I. GENERAL ADMINISTRATION Sl.No. 1 Topics Orientation Programme Address by senior BSNL officer(s) and achievers in different field Visit of Institute and different Labs Visit to different Telecom Installation and other Historical/tourist interest site of city Total Administration Telecom Scenario in India Project Shikhar Organizational Set up of BSNL File keeping and Office Procedure BSNL CDA Rules RTI Act 2005 Management of Telecom Equipment Asset Management Material & Inventory Management Corporate Practice Corporate Finance Project Management The Indian Telegraph Act, 1885 TRAI, TDSAT, USO Criterion Test 1 (OPEN BOOK SYSTEM) Total Managerial Soft Skills Time Management (with film) Communication Skills Transactional Analysis Motivation Leadership & Team Building Change Management Crisis Management Stress Management Emotional Intelligence Group Presentation Criterion Test 2 Total Grand total Duration in hrs. Theory Practical In two days time

13.0 Hours 1.5 1.5 1.5 6.0 3.0 1.5 4.5 1.5 4.5 6.0 3.0 1.5 1.5 3.0 1.5 42.0 hrs 1.5 1.5 1.5 1.5 3.0 1.5 1.5 1.5 1.5 6.5 1.5 23.0 hrs 78.0 hrs

2 a) b) c) d) e) f) g) h) i) j) k) l) m) n) 3 a) b) c) d) e) f) g) h) i) j)

(02 weeks)

-2II. BASIC TELECOM TECHNOLOGY Sl.No. Topics 2.1 2.2 a) b) Evolution of Telecom Overhead Lines & Telephony Erection of Subscriber loop from DP point to Subscriber Premises. Protective Arrangements & termination of Exchange line at subscriber premises. Telephone Instruments Total Duration in hrs. Theory Practical 1.5 1.5 1.0 4.0 Duration in hrs. Theory Practical 2.5 1.5 1.5 1.5 1.5 1.5 0 0 10 2.0 1.0 3.0

2.3 Underground Cables Sl.No. Topics a) b) c) d) e) f) g) h) Introduction to Underground Cables Cable Laying, Cable Jointing, Cable Termination Power Telecommunication Co-ordination Committee & Electricity Act and Protective Devices for Cable Works Cable Records and Computerization of Cable Records Preventive Maintenance & Fault Repair Service, TRAI Parameters Up-gradation & Rehabilitation of External Plant, Pole-less Scheme Inspection of External plant Testing of Cables, Cable Faults & Localization (Practical) Cable Jointing Demonstration Total

2.4 POWER PLANT & AIR-CONDITIONING Sl.No. Topics a) b) c) d) e) f) g) h) i) j) k) l) m) Basic Types of Power Plants and specification Working Principle of SMPS Installation & Maintenance of SMPS Working Principle of VRLA Battery Method of Battery working Installation and Maintenance of VRLA Batteries Defects & remedies in cells Working Principle of UPS/Inverter AC Plant and Engine Alternators-Operation and Maintenance Earthing & Measurements Fire Fighting Practicals on Earth Measurements Visit on distribution system from HT & LT to battery & Power Plant room Criterion Test Total Module Total Grand Total

Duration in hrs. Theory Practical 1.0 1.0 1.0 1.5 1.5 1.5 1.0 1.5 3.0 1.0 1.0 0 0

3.0 3.0

1.0 16.0 6.0 30.0 9.0 39 Hours (01 week)

-3III. FUNDAMENTALS OF TRANSMISSION Sl.No. Topics 3.1 a) b) 3.2 a) b) c) 3.3. a) b) 3.4 a) b) 3.5 a) b) c) d) e) 3.6 Transmission Units PCM principles Fundamentals of Digital Transmission Principle of higher order multiplexing Line Coding Electromagnetic Wave theory, Antenna Radiation Introduction of UHF, Microwave, Satellite and V-SAT Optical Fibre Cable, construction characteristics & splicing Over view of PDH systems & SDH NGSDH MSPP & RPR Principles of DWDM Synchronization FTTH MLLN Practical & Demonstrations Group Presentation Criterion Test Mastery Test Total Grand Total Duration in hrs. Theory Practical 1.5 1.5 1.5 1.5 1.5 1.0 4.0 6.0 3.0 3.0 1.5 2.0 1.0 2.0 2.0 0 18.0

3.0 1.5 -0 3.0 37.5 21.0 58.5 Hours(1.5 weeks)

-4IV. FUNDAMENTALS OF SWITCHING Sl.No. Topics 4.1 a) b) c) d) e) f) g) h) 4.2(a) Fundamentals of Electronic Exchanges Basic Principles of Electronic Exchanges Basic concept of Telephone traffic, Quantitative Indicators for quality of service. Digital Switching Signaling in Telecommunication SSTP Billing Process & CDR based billing VAS- Landline NGN Total Basic Switching System(C-DOT AN RAX) Introduction to AN-RAX Specifications of AN-RAX System Architecture Hardware Architecture Software Architecture Data creation in LE Total Basic Switching System(C-DOT MAX-XL) To list out and explain the basic growth modules To describe the general system features To explain the termination capacities for different configuration. To explain the traffic capacities for different configuration. To explain the various subscriber feature. To explain the different functions of basic modules and enumerate the hardware units for these functions. To describe briefly the function of CM & AM Total Practicals P1 Practical on C-DOT ANRAX P2-Practicals on C DOT MAX-XL. Criterion Test on Fundamentals of Switching Group Presentation Total Grand Total Duration in hrs. Theory Practical 1.0 1.5 2.0 4.5 1.5 1.5 3.0 3.0 18.0 3.0 -

3.0 4.5

4.2(b)

4.5 3.0 6.0 1.0 3.0 29.5 9.0 38.5 Hours ( 01 week)

-5V. DATA COMMUNICATION Duration in hrs. Theory Practical 2.0 1.5 3.0 2.0 1.5 1.5 2.0 2.0 3.0 0 1.0 1.5 2.0 2.0 1.5 2.0 2.0 1.5 3.0 3.0 3.0 0 0 1.5 3.0 0 7.5 0

Sl.No. Topics a) b) c) d) e) f) g) h) i) j) k) l) m) n) o) p) q) r) s) t) u) v) Introduction to Data Communication, Basic Concepts OSI Reference model Transmission of digital data Interfaces & Modems Error detection and correction Data Link Control Data link protocol Network Essential-Fundamentals of Networking Data switching techniques & Packet switching IP Addressing, sub-netting, super-netting, CIDR, TCP/IP, Routing Protocols Practical on Network Components and server based LAN Networking. Criterion Test-I Overview of Internet and Intranet Types of Internet Accounts & tariff, Modem & Proxy Server E-Mail, DNS,RAS Security, Fire wall Over view of NIB-project Packages used in BSNL ATM MPLS & MPLS based VPN Broadband & Multiplay, Rural broadband Broadband access (wired & wireless) Internet practical Configuration of CPE for broadband

w) x) y)

Visit to ISP node Group Presentation on projects Criterion Test-II Total Grand Total

0 3.0 1.0

2.0

45.0 14.0 59 Hours (1.5 weeks)

-6VI. MOBILE COMMUNICATION Duration in hrs. Theory Practical 1.5 1.5 2.0 1.5 1.5 1.5 1.5 1.5 3.0 3.0

Sl.No. Topics GSM & WLL Modulation Techniques Cellular Concept GSM architecture RF Interfaces GSM Services VAS CCS#7 Signaling GSM Protocol Call Processing

a) b) c) d) e) f) g) h) i)

j) k) l) m) n) o) p) q) r) s) t) u) v) w) x) y) z)

Call & Mobility Management Billing &Customer care system Visit to GSM Lab Core Equipment in GSM GPRS/EDGE/IMT 2000/3G GSM RF Planning & Engineering Aspects & Drive Test Overview of WLL &CDMA Overview of WCDMA / 3G GSM Hardware Architecture of MSC based system FWT/HHT Configuration & Programming CDMA 2000 IX AND IX EVDO Core Equipment in CDMA BSNL Plans Visit to CDMA Lab Field Visit Criterion Test Group Presentation Total Grand Total

1.5 3.0 3.0 3.0 3.0 3.0 3.0 3.0 1.5 1.5 1.5 1.5 1.5 3.0 3.0 1.5 3.0 47.0 12.0 59 Hours (1.5 weeks)

-7VII. MARKETING Duration in hrs. Theory Practical 1.5 Hours 2.0 Hours 3.0 Hours 1.5 Hours 1.5 Hours 1.5 Hours 1.5 Hours 1.5 Hours 1.5 Hours 1.5 Hours 2.0 Hours 1.5 Hours 1.5 Hours 2.0 Hours 3.0 Hours 1.5 Hours 1.0 Hours 4.0 Hours 4.5 Hours 1.0 Hour 39 Hours (1 Week)

Sl.No. Topics a) b) c) d) e) f) g) h) i) j) k) l) m) n) o) p) q) r) s) Public Relations & Image Building Marketing of services An Overview Market Research, Customer Behavior & Customer Care. Marketing Strategies Service Quality Service Pricing Franchisees networks E-Marketing & Sales Internal Marketing Business Development & Corporate Marketing Managing Advertising Agencies & Media Relations Marketing strategies of BSNL Consumer Protection Act Commercial & Tariff aspects of services Sale of BSNL services (Projects Udaan, Dosti & Vijay) IUC WPC- Spectrum Monitoring Syndicate Presentation by Trainees Case Study Theory Test (Criterion Test) Grand Total

VIII. MISCELLANEOUS Sl.No. Topic Registration/Evaluation/Missed Test/Feed back/Holidays etc. 0.5 Week

Duration

-8ALLOCATION OF MARKS JTO PHASE-I Sl.No. Module Theory 1. 2. 3. General Administration (i)Criterion Test-I (ii)Criterion Test-II Basic Telecom Technology (i)Criterion Test-I Fundamental of Transmission (i)Criterion Test-I (ii)Mastery Test-I Fundamental of Switching (i)Criterion Test-I Data Communication (i) Criterion Test-I (ii) Criterion Test-II Mobile Communication (i) Criterion Test-I Marketing (i) Criterion Test-I 75 75 100 100 -100 100 100 100 100 Marks Practical ----50 -----

Total 150 100 150

4. 5. 6. 7.

100 200 100 100

Total Marks for Modules Discipline Extra Curricular Activities/ Leadership Presentation Learners Diary Grand Total

900 25 25 25 25 ------------------------1000 -------------------------