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35 LAUREL HAVEN DRIVE STAFFORD, VA 22554

540-446-6043 •
WATERBARBS2@YAHOO.COM

SARAH E.BARB

OBJECTIVE

To obtain a full-time Administrative Assistant/Office Manager


position with a well secured company. I am looking for a
responsible and challenging position that will give me the
opportunity to exercise my strong communication and personal
interaction skills. I am willing to learn and cross-train in various
fields so that I can be a valuable asset to my employer.

SUMMARY OF QUALIFICATIONS

•Experienced with various software applications such as Microsoft


Windows NT/2003 XP/2007 Vista, Microsoft Office, Microsoft
Outlook, Excel, WordPerfect 5.1,6.0
•Experienced with general office equipment
•Proficient Data entry, Data base management, and Filing
•Strong customer relation skills
•Highly organized and detail oriented
•Excellent written and verbal communication skills
•Hard working and conscientious employee who is dedicated to
meeting and exceeding company standards

WORK OF EXPERIENCE

01/07 - 12/08 Chesterbrook Academy Huntersville, NC


Lead Teacher
•Lead teacher for an old 2’s young 3’s class
•Trained to teach “Nobel Learning” based child development
program
•Create weekly and daily curriculum
•Daily communication with parents
•Implement of schedules
•Trained in CPR and First Aid

03/05 - 12/06 Engle Homes Inc. Reston, VA


Warranty Coordinator/Customer Service Rep
•Managed Customer inquiries, complaints and service requests on
a daily basis
•Dealt with customer complaints, repaired trust and located
reason for problem solution
•Managed a high-volume work load within a deadline-driven
environment
•Managed seven active communities as well as six on-site
Warranty Technicians
•Maintained an extensive schedule daily, while leading a weekly
status meeting including community managers as well as the
warranty staff
•Communicated with vendors to schedule warranty calls

06/02 - 03/05 SCA Direct Fairfax, VA


Production Assistant/Schedule Coordinator
•Acted as liaison between internal Production Managers and
suppliers to coordinate schedules and delivery of materials
•Created individual package schedules for all company mailings
and submitted to internal Production Managers and suppliers
•Updated and distributed weekly production schedules to
Production Managers and staff for all company mailings
•Operated and held weekly production meetings
•Coordinated daily with all suppliers to ensure timely delivery of
artwork, purchase orders, proofs and printed materials
•Coordinated delivery of all proofs, sign-offs and package samples
to production coordinators, ensure all proofs were returned to
suppliers on schedule
•Produced mailings for company “Project Clients” -proof and
release artwork, create purchase orders, submit personalization
and mailing instructions, approve print, personalization and
mailing proofs
•Assisted management with projects as needed

08/00 - 06/02 Saturn of Woodbridge, Woodbridge, VA


Parts Manager
•Managed a large inventory, received and verified weekly
shipments
•Managed customer questions, complaints and orders daily
•Placed orders from multiple shops, verified part numbers
pertaining to year/make/model to ensure 100% satisfaction
•Delivered part orders for multiple body shops daily
•Prepared part orders for multiple technicians to ensure a quick
turn-around time for the customer and service technician

REFERENCES

References Available Upon Request

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