Thomas R.

Smith
tr.smith803@gmail.com www.linkedin.com/Thomas(Rod)Smith Cell: (919) 985-5700

Career Summary:
Results-oriented professional with a diverse background in various aspects of business, leadership, and project management encompassed in the following areas: Supply Chain and Logistics Management, Account Management, Sales, and Internal Controls. With a deep sense of commitment to superior levels of customer service and quality work my performance is uniformly strong whether deadline pressure is low or high. Polished oral and written communicator with exceptional relationship building skills. Keen business acumen with ability to analyze existing operations and develop innovative strategies to optimize efficiency and improve business practices. Recognized ability to excel within dynamic environments due to a disciplined work ethic, critical and effective listening skills, interpersonal skills, responsiveness, and willingness to learn new skills and accept new challenges. Management and supervisory experience with the ability to provide impactful results both individually or as an integral part of a team.

Career Objective:
To leverage my experience as an Account Executive, Sales Professional, and numerous other transferrable skills to become an impactful member of a continuously thriving organization that will provide a stable yet challenging work environment, opportunities for professional and personal expansion, a culture of success, and the opportunity to lead efforts to achieve organizational mission, goals, and objectives.

Summary of Current Position: Grant Thornton LLP, Washington D.C. (2013- Present) Global Public Sector External Client Services Consultant/Program Analyst: Providing the Veterans Administration (VA) with Improper Payment Support in compliance with OMB Circular A-123 Managements responsibility for Internal Control, Appendix C, Requirements for Effect ive Measurement and Remediation of Improper Payments and the Improper Payments Act of 2002 (IPIA) and the Improper Payments Elimination and Recovery Act of 2010 (IPERA). Integrated with Veterans Administration (VA) Internal Controls over Financial Management personnel to analyze the susceptibility of various programs to make improper payments through program risk assessment and reviews, process mapping, and testing. Providing recommendations and the implementation of process and procedural improvements to eliminate and reduce improper payments and effective and efficient ways to recover said payments in line with private and public sector acknowledged best practices. Assisting with the implementation of the Do Not Pay initiative, Improper Payments Elimination and Recovery Improvement Act of 2012 (IPERIA) updates, reporting of the High Dollar Overpayment Report, and other project related task as assigned by the client. Summary of Prior Positions Held: Department of Homeland Security Headquarters, Washington D.C. (2011- 2013) Office of the Chief Financial Officer Risk Management and Assurance Division Program Analyst: Selected and applied accepted analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature. o Assisted with the implementation, monitoring and testing of the design and operating effectiveness of internal controls over operations within the various components of The Department of Homeland Security (DHS). o Provided oversight and perform sample testing in accordance with Improper Payment Elimination & Recovery Act (IPERA) and OMB A-123, Appendix C guidance randomly selected transactions. o Acted as liaison between assigned components and upper management in the Office of the Chief Financial Officer. Compiled and vetted component data submissions and supporting documentation to create monthly, quarterly and annual reports for upper management deliverables and internet posting in accordance with the Freedom of Information Act (FOIA). o Review and validate report entries and analyze information for my prevalent issues leading to overpayments and highlighting best practices to reduce, eliminate, and recover overpayments to vendors and individuals.

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Assist with the independent review of Component improper payment test results in accordance with Improper Payment Elimination & Recovery Act (IPERA) for contract and grant disbursements to entities and/or individuals during the prior fiscal year. o Performing a three way match between contracts, invoices, and proof of payment to entities and/or individuals while reviewing the validity of all supporting documentation and qualification of payees. o Developing tables and narratives to report improper payment test results and improvement initiatives as part of the DHS Annual Financial Report. o Reviewing Component annual self-assessments detailing disbursements for the previous fiscal year and assessing risks to identify programs meeting the threshold for IPERA testing. o Analyzing Component Program Identification and Risk Assessment submissions to verify and validate the accuracy of program assessments in accordance with IPERA guidance and OMB A-123, Appendix C. o Providing technical advice to Components to improve improper payment guidance and the implementation of internal controls to prevent, detect and recoup improper payments. Assist with the quarterly and annual testing of randomly selected Component Purchase Card transactions to identified high-risks and questionable transactions that may lead to fraud, waste, and misuse of DHS resources.

URS Corporation (Joint Base Balad), Balad, Iraq (2010 2011) Manager - Supply Operations Managed supply chain operations in support of U.S. military operations in Iraq under an Air Force Contract Augmentation Program (AFCAP) contract. o Managed daily operations for two supply distribution warehouse operations with a staff of 30 multicultural employees in support of all mission critical Operations & Maintenance (O&M) components. Responsible for team development and individual evaluation. o Served as the Accountable Official for material and equipment inventory that consisted of more than 11,000 unique line items worth over $100 million. Assessed and analyzed daily trends to maintain proper stock levels. o Reviewed acquisition and procurement reports, documents, records, and data to verify completeness, correctness, consistency, and compliance with Property Control Procedure acquisition guidelines. Developed Standard Operating Procedures for multiple tasks as job aids for team members. o Assisted the based property management department with accountability and reporting efforts for over 4000 government property items. Versed in Property Control Procedures. Managed all aspects of logistical planning, inventory control, cost avoidance, and procurement actions. o Served as point of contact for supply chain/procurement actions related to base life support. Responsible for proper ordering, receiving, storage, distribution, and accountability of all materials and equipment used base wide for facility maintenance and construction projects, in accordance with DFAR guidelines. o Involved in procurement life cycle process from development and implementation of requisition process for ordering equipment and materials to administrative review of bid comparisons and source selection and ultimately confirmation of receipt of goods and services. o Provided direction, advice and training to department managers in the areas of property control needs assessment and proper creation of purchase requisitions. Responsible for reviewing data input by others and identifying and resolving technical supply issues. o Set and enforced standards for material distribution and work order reconciliation, per DFAR guidelines. Liaison between project management and Defense Contract Management Agency to insure ongoing compliance with DFAR guidelines. Streamlined system of record processes to accurately track necessary attributes regarding day-to-day inventory and receiving records. Coordinated with operations, maintenance, warehouse, and transportation to ensure proper scheduling and movement of goods, equipment, and supplies. Utilized acquired experience in the means, processes, and methods needed to successfully implement and maintain an efficient materials management program. Utilized strategic problem solving skills to address staff and project needs. Kellogg Brown & Root (Joint Base Balad), Balad, Iraq (2008 2010) Material Control Supervisor (2010): Recruited to lead analysis and utilization of continuous improvement methodology to lead the design of supply chain solutions for the Theater Transportation Mission (TTM) division during and after transition to the Logistics Civil Augmentation Program (LOGCAP) IV. o Implemented requisition submission process and procedures and provided material planning and control subject matter expertise to leadership for overall improvement.
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o Worked with state-side procurement group to incorporate transferable LOGCAP III practices into LOGCAP IV operating procedures, including but not limited to effectively utilizing the Theater Redistribution program to avoid unnecessary purchases through the exchange of unneeded or unused materials and/or equipment between supporting camps. Supervised a cross-functional team of 24 direct hires and seven subcontract employees in multiple areas including procurement, materials handling, warehousing safety, and inventory management. Trained team members in proper documentation and inventory management with an emphasis on accuracy and completeness.

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Material Control Specialist & Sr. Material Control Specialist (2008 2010): Assisted with the assessment of need, inventory management, and replenishment of materials and equipment for multiple departments tasked with the base Operations & Maintenance (O&M) for military personnel and other contractors under the Logistics Civil Augmentation Program (LOGCAP) III. o Tracked inventory levels and drafted requisitions for material replenishment. o Maintained reports and interfaced with assigned maintenance craft department for project continuation. o Monitored and utilized multiple computerized logistics and supply chain-related software applications on a daily basis. Represented materials department on collaborative operations team for all material and equipment needs during critical Electrical Grounding & Bonding initiative to perform corrective actions mandated by the US Government. o Conferred with Subject Matter Experts to meet strict deadlines and forecast material needs precisely and insure the minimization of life, health, and safety issues. o Met with upper management routinely to provide updates and quickly became a trusted source for accurate information. Managed the requisition process for acquisition of materials and equipment used for facility maintenance and construction projects averaging over $1.5 million in orders weekly and request for personnel submitted to subcontract administration. o Supervised a staff of approximately 15 in various aspects of material and document control including inventory management, cost avoidance, warehousing, and technical evaluation. Prepared and presented detailed summaries for senior management and conducted monthly implementation analyses to identify areas of project improvement. Ensured compliance with government directives and regulations.

Honda USA, Birmingham, AL & Atlanta, GA (2007-2008) Sales Professional: Responsible for building and maintaining rapport with potential and previous customers, utilized consultative sales and negotiation skills to close sales, and maintained a working knowledge of inventory, market trends, and competitive pricing and incentives. Provided customer all information necessary to make an informed decision and presented purchase options with a winwin result in mind. Developed impeccable track record of customer service and integrity leading to quick referral based growth. BellSouth Corporation, Birmingham, AL (2005 2007) Account Executive B2B sales and account management position requiring the knowledge of all telecommunication needs for 300+ business accounts, across three states, encompassing more than 1,000 unique locations. Established strong consultant-like relationships with executive staff by defining and articulating and facilitating BellSouths value proposition. Single point of contact for all customer needs. Developed and executed strategies and tactics that maximized opportunities to increase total billed revenue (TBR) by providing exceptional customer service and introducing new and expansive solutions to existing accounts/locations, and discovery and development of new accounts. Possessed the ability to translate technology products into innovative solution sets with developed and sound business cases that effectively persuaded the client to invest in these products and/or services. Sound presentation, organizational, and sales administration skills vital to position.

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RealtySouth, Birmingham, AL (2003 2005) Licensed Real Estate Agent: Utilized Real Estate license and marketing skills to acquire and assist clients in the sell and purchase of residential properties. Created and cultivated relationships with appraisers, mortgage bankers, home repair professionals, insurance brokers, title insurance representatives, and colleagues to provide optimum service to clients during transactions and through the closing. Exhibited clear understanding of housing market norms and trends, listened intently to customer feedback, and provided valuable consultation and accurate information. Reflexxions Group, Inc., Hamer, SC (1996 2003) Co-Owner & Event Planner / Promoter: Founder and owner of concert and party promotion company responsible for over 15 events. Performed market research, planned and oversaw renovation, developed marketing plan, and managed day to day operations of night-club.. Scope of responsibility included project management, event planning, sales, marketing, and supervision of up to 50 employees per event.

Education: South Carolina State University, May 2001 - Bachelor Degree in History Training: 20hr S.A.F.E. Mortgage Origination Pre-License Course BellSouth Relationship Based Sales Training Course Briefing & Presentation Skills, DHS KBR Frontline Supervisor Training Course Computer Skills: Microsoft Word, Excel, PowerPoint, Outlook, Visio, Maximo 7.1, SAP, PSR, FEDLOG, STEAM, ePMO Security Clearance: Secret- Active

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